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Hotel Serra da Estrela

Property class: 3.5

Photo gallery for Hotel Serra da Estrela

A large bathtub with rose petals and candles.
An outdoor patio area with wooden furniture, a glass-enclosed space, and a view of the surrounding greenery.
An outdoor patio with a TV, seating, and a fire pit.
A traditional European-style hotel with a prominent entrance, a reception area, and a sign indicating amenities such as a restaurant.
An indoor patio area with wooden flooring, round tables, and chairs. There are potted plants and a large window providing a view of the outside.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$207
includes taxes & fees
18 Oct - 19 Oct

Explore the area

View map
Rua Mario Otoni Rezende, 160, Vila Capivari, Campos do Jordão, SP, 12460-000
  • Place, Capivari Shopping Center
    ‪3 min walk‬
  • Place, Capivari Park
    ‪5 min walk‬
  • Place, Campos do Jordão Convention Center
    ‪5 min walk‬

Room options

View all photos for Standard Room (Plus)

A bedroom with a bed, a desk, and a chair.

Standard Room (Plus)

8.6 out of 10
Excellent
(15 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Luxury Room

A hotel room with two beds, a wooden bench, a teal wall, and a door.

Luxury Room

9.0 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Room (Nobre)

A modern hotel room with a large bed, a desk, and a television.

Room (Nobre)

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 Queen Bed and 2 Single Beds

Room

  • Sleeps 4

Room

  • Sleeps 3

Room

  • Sleeps 4

About the area

Campos do Jordão

A family-friendly stay in Campos do Jordão awaits you at Hotel Serra da Estrela. Within steps you'll find Cadij Shopping Center and Campos do Jordao Tennis Club. Highlights at this hotel include free buffet breakfast, a restaurant and free valet parking. .A pampering day can include deep-tissue massages and hot stone massages. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym, sauna and kids' swimming pool as well as access to free bike hire. Business travelers can take advantage of meeting rooms and a business centre. Added amenities include free Wi-Fi in public areas and laundry facilities. Each morning free breakfast is served. .Places within a 5-minute walk of this 3.5-property class Capivari hotel include Campos do Jordão Convention Center and Aspen Mall.

What's nearby

  • Capivari Shopping Center - 3 min walk - 0.3 km
  • Aspen Mall - 3 min walk - 0.3 km
  • Campos do Jordao Tennis Club - 3 min walk - 0.3 km
  • Capivari Park - 5 min walk - 0.4 km
  • Campos do Jordão Convention Center - 5 min walk - 0.5 km

Getting around

  • Campos do Jordao Emilio Ribas Station - 5 min walk
  • São Paulo (GRU-Guarulhos - Governor André Franco Montoro Intl.) - 175 min drive

Restaurants

  • ‪Cantinho da Serra Grill - ‬2 min walk
  • ‪Churrasco ao Vivo - ‬1 min walk
  • ‪Villa Montese - ‬4 min walk
  • ‪Confraria do Sabor - ‬4 min walk
  • ‪Itália Cantina e Ristorante - ‬3 min walk

About this property

Hotel Serra da Estrela

As a guest of Hotel Serra da Estrela, you'll find a kids' pool, a sauna, a fitness centre, and complimentary bicycles. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Spa services, a library, and a terrace are also featured at the family-friendly Hotel Serra da Estrela. Self parking and valet parking are free.

This 3.5-star Campos do Jordão hotel is smoke free.

  • 1 building
  • 78 guestrooms or units
  • 4 levels
  • Conference rooms
  • Built in 2004
  • Buffet breakfast (free)
  • Umbrellas for the pool
  • Charging station for electric cars
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hotel Serra da Estrela offers 78 accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms. Services include deep-tissue massages, hot stone massages and sports massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Bicycle cleaning area
  • Bicycle storage
  • Billiards/pool table
  • Children's pool
  • Free bicycle rentals
  • Gym
  • Library
  • Playground
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2004
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age - 20

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: BRL 100.00 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: BRL 100.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hotel Serra da Estrela Campos do Jordao
Serra da Estrela Campos do Jordao
Hotel Serra da Estrela Hotel
Hotel Serra da Estrela Campos do Jordão
Hotel Serra da Estrela Hotel Campos do Jordão

Frequently asked questions

What is the cancellation policy at Hotel Serra da Estrela?

Hotel Serra da Estrela offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Serra da Estrela?

As of 11 Oct 2026, prices found for a 1-night stay for 2 adults at Hotel Serra da Estrela on 18 Oct 2026 start from NZ$207, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Serra da Estrela?

Yep, Hotel Serra da Estrela has a free self car park and free valet parking.

Is there a spa on site at Hotel Serra da Estrela?

There's no onsite spa, but this property does offer services like sports massages.

Does Hotel Serra da Estrela have a pool?

Hotel Serra da Estrela has a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Is Hotel Serra da Estrela family-friendly?

You bet! With amenities such as a children's pool, a playground and an arcade, it's no surprise that Hotel Serra da Estrela is a hit with families.

Does Hotel Serra da Estrela serve breakfast?

Yep, free buffet breakfast is offered daily between 7 AM and 11 AM.

Is there a free airport shuttle available at Hotel Serra da Estrela?

No, Hotel Serra da Estrela does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Serra da Estrela?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hotel Serra da Estrela?

Check-in begins at 3 PM. Check-out time is noon.

Hotel Serra da Estrela Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 416 out of 566 reviews
Rating 8 - Good. 115 out of 566 reviews
Rating 6 - Okay. 25 out of 566 reviews
Rating 4 - Poor. 7 out of 566 reviews
Rating 2 - Terrible. 3 out of 566 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location, stunning architecture, awesome amenities and extremely friendly staff. We absolutely enjoyed our stay!
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel excelente ! Ckm
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 2 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mattress was terrible!
Stayed 1 night in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All good!!
Stayed 1 night in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Normal
Stayed 2 nights in Oct 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
overall very good. Surprised that the front desk did not speak any English, but still the staff was very nice. Also surprised that there is no ticket or document when I handed them the keys to the rental car. Usually you get a ticket or something proving you handed them your keys for the car. Again, overall very nice and loved the short distance to the main streets.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
QUARTO aconchegante, limpo , cama muito confortável, Funcionários muito educados, café da manhã excelente.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito boa estadia, apenas dois pontos negativos: quarto não tem ventilação e a TV também não estava muito boa.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom . Falta apenas uma cafeteira nos quartos .
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso, muito bem localizado e completo, com muitas opções de lazer. Possui estacionamento e o café da manhã é excelente! Quartos confortáveis e aconchegantes. Hotel está na rua de baixo do centrinho, dá pra fazer tudo a pé!
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Localização! Fica a 1 quadra do centro capivari. Vale o custo benefício, pois a economia com estacionamentos faz a diferença. As acomodações são excelentes. O café da manhã é muito bom. Existem opções veganas e não veganas. Caso queira algo diferente, os funcionários preparam sem problemas. O atendimento superou as expectativas. Só vai! Sem medo
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esse hotel é excelente. Atendimento (funcionários), limpeza, localização, café da manhã. A piscina aquecida é incrível. Uma pequena sugestão que faço seria colocar espelho de aumento no banheiro.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo perfeito. Ótimo hotel. Recomendo.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muito bom estadia como sempre espetacular
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estadia ótima, café da manhã muito bom, quarto limpo e espaçoso. Sem nada a acrescentar
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tudo muito bom!!! E a localização fantástica!!!
Stayed 2 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Fuja do quarto andar, tem o barulho de um sistema acredito que de exaustão inicia as 8h30 e só para depois das 23h todo dia. Café bom e estacionamento bom. Equipe cordial. Checkin somente às 15h00, não chegue as 14h00.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Pousada Serra da Estrela é excelente. Instalações, refeições e profissionais são maravilhosos. A localização é ótima e a Pousada possui estacionamento que é imprescindível em Campos do Jordão. Pretendo retornar em breve para aproveitar todas as comodidades oferecidas.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótima localização, por ficar na região do centro, Capivari, nem irá tirar o carro da garagem, piscina aquecida, ótimo café da manhã.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ótimo hotel com um bom café da manhã area ampla de estacionamento com manobrista e equipe muito simpática
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Foi minha segunda vez e o motivo da escolha foi justamente pela limpeza do quarto, equipe de funcionários, localização e muito mais que o hotel oferece. Maravilhoso!!!!
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel otimo. Centrononde se faz tudo a pé. Ótimo quarto amplo e limpo com cama confortável. Ótima piscina quente. Cafe da manha excrlente
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã muito bom
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel com excelente localização, estacionamento coberto incluído, perto do centro de Capivari podendo fazer tudo a pé. Staff super atencioso, e um restaurante divino com uma culinária vegana de primeira linha. Café da manhã super completo em ambiente ultra acolhedor. Piscina aquecida, sauna, spa, recreação, hotel super completo. Único inconveniente é que eles aceitam pets. Mas no geral nota 10! Recomendo comprar a Granola feita lá que eles vendem no restaurante.
Stayed 2 nights in Apr 2026