6/10 Okay
Heather Bloem
Travelled with partner
15 Jun 2025
The property was in a convenient location, close to Gio Stadium, which is where we wanted to go. There was also a tram on the corner for travel into the city.
The receptionist was lovely but the communication about parking was not issued clearly. Even though there was signage in the lift, this used jargon that was not clearly understandable. If car park was full we were told to park in the street for free. Driving around in the cold & dark trying to find parking was horrible. We could see lots of No Parking signs so therefore didn't park there. Upon reading signs in the daylight we could see that we could have parked there overnight & weekends. This should have been communicated to us.
We were asked if we would like our room serviced the next morning to which i said yes. When returning from our day out we found fresh towels but used towels left behind, an unmade bed, our trash bag emptied but left sitting on the counter and our used glasses just put on the tea & coffee tray. Very disappointed with this service!
Heather Bloem
Stayed 2 nights in Jun 2025