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Dreams Jade Resort & Spa - All Inclusive

4.5 star property

Photo gallery for Dreams Jade Resort & Spa - All Inclusive

3 outdoor pools, a heated pool, open 7:00 AM to 7:00 PM, pool umbrellas
Property video
Interior entrance
Living area
Outdoor wedding area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
The current price is NZ$618
includes taxes & fees
26 Apr - 27 Apr

Explore the area

View map
Unidad 26, Mz 20 Lote 1-1 SM 3, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪4 min drive‬
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Place, Ojo de Agua Beach
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite | View from room

Preferred Club Governor Suite

  • Ocean view
  • 101 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King

Preferred Club Suite Ocean View King

9.2 out of 10
Wonderful
(26 reviews)
  • Ocean view
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King

Preferred Club Suite Ocean Front King

9.4 out of 10
Exceptional
(3 reviews)
  • Ocean view
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front Double

Junior Suite Ocean Front Double

Junior Suite Ocean Front Double

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Ocean View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View Double

8.6 out of 10
Excellent
(18 reviews)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Tropical View Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View Double

8.6 out of 10
Excellent
(16 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double

Preferred Club Suite Ocean Front Double

  • Ocean view
  • 71 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double

Preferred Club Suite Ocean View Double

9.0 out of 10
Wonderful
(28 reviews)
  • Ocean view
  • 71 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite King

8.0 out of 10
Very good
(39 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Double

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Double

8.0 out of 10
Very good
(18 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite

Free minibar, in-room safe, desk, laptop workspace

Family Suite

10.0 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 130 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Junior Suite Tropical View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Tropical View King

8.8 out of 10
Excellent
(34 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean View King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean View King

8.2 out of 10
Very good
(40 reviews)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Ocean Front King

Free minibar, in-room safe, desk, laptop workspace

Junior Suite Ocean Front King

8.8 out of 10
Excellent
(6 reviews)
  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Dreams Jade Resort & Spa - All Inclusive. You'll be 3 km (1.9 mi) from Puerto Morelos Artists’ Cooperative and 3 km (1.9 mi) from San Jose Catholic Parish. Highlights at this all-inclusive property include 7 restaurants, 3 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, aromatherapy and hydrotherapy along with access to the sauna. The buffet restaurant, Carnival Buffet, is open for breakfast, lunch and dinner. With 3 lounge bars and a beach bar to choose from, you can enjoy a drink at the property. Spend the day at the private beach where you'll find sunloungers, and enjoy the 2 outdoor tennis courts and nightclub. Plus you'll find free Wi-Fi in public areas, a gym and a hot tub. Free buffet breakfast is available. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of limited parking. .Within a 30-minute drive of this 4.5-property class Puerto Morelos property, attractions include Moon Palace Golf Club and Maroma Beach.

What's nearby

  • Arrecife de Puerto Morelos National Park - 4 min drive - 3.6 km
  • Puerto Morelos Town Square - 5 min drive - 4.3 km
  • Ojo de Agua Beach - 5 min drive - 4.3 km
  • Puerto Morelos Artists’ Cooperative - 5 min drive - 4.3 km
  • San Jose Catholic Parish - 5 min drive - 4.3 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 29 min drive

Restaurants

  • ‪Ile De France - ‬13 min walk
  • ‪Aromas - ‬13 min walk
  • ‪La Alhambra - ‬10 min walk
  • ‪A'akat - ‬11 min walk
  • ‪Arrecife Restaurant - ‬9 min walk

About this property

Dreams Jade Resort & Spa - All Inclusive

Dreams Jade Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. At Dreams Jade Resort & Spa - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is available. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 3 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a children's pool, outdoor tennis courts and a hot tub.

This 4.5-star Puerto Morelos property is smoke free.

  • 550 guestrooms or units
  • 4 levels
  • 9 buildings
  • 7 dining venues
  • 2 swim-up bars
  • 3 bars or lounges
  • 10710 sq ft of conference space
  • 995 sq. m of conference space
  • Built in 2008
  • Buffet breakfast (free)
  • Nightclub
  • Deli
  • Supervised kids' activities (surcharge)
  • Beach lounge chairs
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • No smoking on site
  • Bar on the beach
  • Coffee shop
  • Bar by the pool
Dreams Jade Resort & Spa - All Inclusive offers 550 accommodations with free minibar items and laptop-compatible safes. Rooms open to balconies or patios. This accommodation offers separate sitting areas. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)).

Bathrooms include bathrobes, slippers, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Housekeeping is provided on request.

The on-site spa has 6 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Limited on-site parking

Food and drink

  • Free buffet breakfast
  • 2 swim-up bars
  • 3 bars/lounges
  • 7 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Capers - Italian
  • Carnival Buffet
  • CinCin - Mediterranean
  • Mercure-French Adult Only
  • Tamarindo - Mexican

Things to do

  • 2 outdoor tennis courts
  • 3 outdoor pools
  • Arcade/game room
  • Archery
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Bicycle tours
  • Billiards/pool table
  • Children's pool
  • Full-service spa
  • Gym
  • Heated pool
  • Hot tub
  • Kayaking
  • Mini golf
  • Nightclub
  • Personal motorised watercraft
  • Playground
  • Sailing
  • Shopping
  • Surfing/bodyboarding
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre (10,710 square foot of space)
  • Coworking space
  • Meeting room

Outdoors

  • Beach loungers
  • On a private beach
  • On the bay
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • 9 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2008
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Separate sitting area
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests travelling with a pet must present their pet's current vaccination record at check-in.
Guests travelling with a service animal must contact the property prior to arrival.

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and debit cards. Cash is not accepted. This property uses eco-friendly cleaning products.
    For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

We should mention

  • Pool access available from 7:00 AM to 7:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Now Jade All Inclusive
Now Jade Riviera Cancun Resort And Spa
Now Jade Riviera Cancun Resort All Inclusive Puerto Morelos
Now Jade Riviera Cancun Hotel Puerto Morelos

Frequently asked questions

What is the cancellation policy at Dreams Jade Resort & Spa - All Inclusive?

Dreams Jade Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Jade Resort & Spa - All Inclusive?

As of 30 Mar 2026, prices found for a 1-night stay for 2 adults at Dreams Jade Resort & Spa - All Inclusive on 26 Apr 2026 start from NZ$618, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Dreams Jade Resort & Spa - All Inclusive?

Onsite parking is limited.

Are there any beaches close to Dreams Jade Resort & Spa - All Inclusive?

The closest beach to Dreams Jade Resort & Spa - All Inclusive is Maroma Beach (12.8 km).

Is there a spa on site at Dreams Jade Resort & Spa - All Inclusive?

Yep, there is an onsite spa at Dreams Jade Resort & Spa - All Inclusive. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Dreams Jade Resort & Spa - All Inclusive have a pool?

Yep, and guests recommend it! Take your pick from 3 outdoor swimming pools, a heated pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 7:00 AM to 7:00 PM.

What luxury perks are available at Dreams Jade Resort & Spa - All Inclusive?

Dreams Jade Resort & Spa - All Inclusive features a private beach, 3 outdoor pools and a heated pool. All guestrooms come with 24-hour room service and free minibar items.

What makes Dreams Jade Resort & Spa - All Inclusive a romantic place to stay?

1 hot tub and couples spa treatments, as well as private balconies and massage services available in the guestrooms, help set the scene for a romantic weekend at Dreams Jade Resort & Spa - All Inclusive.

Is Dreams Jade Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a children's pool, children's meals and supervised childcare, it's no surprise that Dreams Jade Resort & Spa - All Inclusive is a hit with families.

Does Dreams Jade Resort & Spa - All Inclusive serve breakfast?

Yep, complimentary buffet breakfast is offered at Dreams Jade Resort & Spa - All Inclusive.

Is there a free airport shuttle available at Dreams Jade Resort & Spa - All Inclusive?

No, Dreams Jade Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Jade Resort & Spa - All Inclusive?

Yep, they've got a beach bar and 7 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Dreams Jade Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Jade Resort & Spa - All Inclusive?

Dogs are welcome at Dreams Jade Resort & Spa - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Jade Resort & Spa - All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 780 out of 1388 reviews
Rating 8 - Good. 325 out of 1388 reviews
Rating 6 - Okay. 155 out of 1388 reviews
Rating 4 - Poor. 79 out of 1388 reviews
Rating 2 - Terrible. 49 out of 1388 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

EDWIN E

Stayed 4 nights in Dec 2025

10/10 Excellent

Roderick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Everything about the visit was awesome from the outstanding staff to the resort itself..Almost moved there😊
Stayed 3 nights in Dec 2025

10/10 Excellent

Jeffrey Jay

Stayed 5 nights in Dec 2025

8/10 Good

Ellen

Liked: Cleanliness, amenities, property conditions & facilities
Great room with excellent features, amazing view, clean, large, awesome. The entire staff was very friendly and helpful. The offerings were excellent. Food was good (leaned a bit towards the bland side -- and getting a table at the al a carte restaurants was very confusing.) My review would have been five star, but I had to wait an hour and a half for my room. This did not start the trip out well.
Stayed 5 nights in Dec 2025

10/10 Excellent

Olga Ewelina

Travelled with family
Liked: Cleanliness, amenities
Great hotel .
Stayed 7 nights in Dec 2025

10/10 Excellent

Karina, Bronx

Stayed 4 nights in Dec 2025

6/10 Okay

Jack

Travelled with group
Rooms weren’t particularly clean. Some staff unhelpful. Spice restaurant AWFUL, every main was very bad. French, Italian and Mexican restaurants were quite good. Pool occasionally dirty due to gardening right next to it. Sometimes heated pool stopped working and was cold. Bad experience with room not being cleaned and being accused of using ‘do not disturb’ sign, which we had not/didn’t use for the whole trip.
Stayed 9 nights in Nov 2025

8/10 Good

Tomasz

Stayed 4 nights in Dec 2025

10/10 Excellent

Audrey

Stayed 3 nights in Dec 2025

10/10 Excellent

Vyacheslav, Silver Spring

Stayed 5 nights in Dec 2025

10/10 Excellent

Mark William, Belle River

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The adults only pool is fantastic; just the right height, warm, great location, well maintained and great servers all day long.
Stayed 6 nights in Dec 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, amenities, property conditions & facilities
Great resort!! I wish I could give it 6 stars instead of 5.
Stayed 1 night in Dec 2025

10/10 Excellent

pooja

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Cleanliness , location , activities,staff -excellent.
Stayed 3 nights in Dec 2025

6/10 Okay

Junata Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a very enjoyable stay at Dreams Jade Resort & Spa in Puerto Morelos. The resort is beautiful, the rooms were clean and comfortable, and the staff provided excellent service throughout our visit. Room service and the restaurants were very good, and the overall atmosphere made for a relaxing getaway. There are, however, a few areas where improvements could elevate the experience even further. While the food quality was good, offering more diverse menu options and slightly larger portions in the restaurants would better accommodate a wide range of guests. Additionally, the music and entertainment in common areas—especially around the pool—felt repetitive and limited in variety. The resort attracts guests from all over the world, yet the entertainment often seemed primarily catered to Caucasian guests. A more diverse selection of music and entertainment styles would create a more inclusive environment where everyone feels represented. Hearing the same artists daily can become monotonous, and broader cultural representation would greatly enhance the overall vibe. Overall, this is a lovely resort with strong service and great amenities. I would happily return if these changes were made. With more diverse food options, slightly larger portions, and more inclusive entertainment, Dreams Jade Resort & Spa could provide an even better experience for all guests.
Stayed 6 nights in Dec 2025

8/10 Good

Brittany

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is very nice for families. The pool has multiple sections giving different vibes at each. The restaurants are centrally located and easy to get to. I have a fractured ankle and had to use a knee scooter and found it very accessible. The food at the restaurants was extremely good compared to other resorts. The buffet was just okay. I wish the pool had more group activities. They were only offered at 11am and 4pm. These activities were so much fun for my son. We celebrated a birthday and it was a bit frustrating that I had to call the concierge 3x to remind them to put a door banner and bring a cake. Also I will add that I made a reservation for hibachi and when I arrived I was not listed in the book, instead replaced by a family who had a wedding at a resort. Thankfully I kept the reservation card as proof otherwise they wouldn’t have sat us. The fire show is by far the best entertainment at the property, the shows in theater were not that good having technology issues and the space needs to be updated. They were renovating during my stay 12/12-15. It’s nice they are making repairs. It did not interfere with my stay. The workers at this property are fantastic.
Stayed 3 nights in Dec 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love our room, and the view. Our room has jacuzzi overlooking the pool and the beach. Staff is very friendly.I love that the outdoor pool is heated. You can order food delivered to your room. The kids enjoyed the activities and amenities as well. They clean the beach early, so sargassum is gone before we walk the beach. I love Coco Cafe, it's open 24 hours for snacks and non alcoholic drinks, love my dalgona coffee hot or iced. Restaurants has good food. This resort is busy with weddings. We were there for 7 nights and we seen 8 weddings all thru the week. Definitely recommend the resort.
Stayed 7 nights in Dec 2025

8/10 Good

Alicia

Liked: Cleanliness, property conditions & facilities
Very nice
Stayed 5 nights in Sep 2025

2/10 Terrible

Ayrton Rodolfo

Stayed 1 night in Dec 2025

8/10 Good

Jorge

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and welcoming
Stayed 3 nights in Dec 2025

8/10 Good

Bhavana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Good experience
Stayed 2 nights in Nov 2025

8/10 Good

Raul

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really nice. The room was clean but had a strong damp/humidity smell making our clothes smell like it :( Other than that everything was great.
Stayed 3 nights in Dec 2025

8/10 Good

Cristina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was enjoyable. The entertainment staff was amazing. The only downside was the painting around the pool during our stay. I am not sure why this was done during one of the busiest parts of the season. It was inconvenient not to have ample seating every day because of the painting.
Stayed 8 nights in Nov 2025

6/10 Okay

Dana

Liked: Cleanliness
Spacious rooms, but very dated. Definitely showing signs of its age. We didn’t find there much to do during the daytime around the pool area. It would’ve been nice if they had some cornhole or games going on for the patrons.
Stayed 4 nights in Nov 2025

10/10 Excellent

Laurinia, Lake Villa

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property tucked away nice and quiet
Stayed 2 nights in Nov 2025

10/10 Excellent

juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Erevything perfect
Stayed 4 nights in Nov 2025