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Francis Arlene - Adults Only

2.0 star property

Photo gallery for Francis Arlene - Adults Only

Courtyard view
Garden
Garden
Standard Twin Room
Front of property

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$159
includes taxes & fees
27 Apr - 28 Apr

Explore the area

View map
Av. Guerrero #7 Centro, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪1 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Place, Isla Mujeres Ferry Terminal
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪75 min drive‬

Room options

View all photos for Standard Room

Standard Room

Standard Room

7.0 out of 10
Good
(2 reviews)
  • Garden view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Superior Twin Room

Superior Twin Room

  • Sleeps 2
  • 2 Double Beds

About the area

Isla Mujeres

At Francis Arlene - Adults Only you'll be within just a 10-minute stroll of popular attractions like Isla Mujeres Ferry Terminal and West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park. Highlights at this hotel include free in-room WiFi. .This smoke-free hotel offers free WiFi in public areas, a terrace and a garden. Other amenities include tour/ticket assistance, multilingual staff and a front desk safe. .With a stay at this Centro - Supmza 001 hotel, you'll be 0.6 km (0.4 mi) from North Beach and 29.8 km (18.5 mi) from La Isla Shopping Mall.

What's nearby

  • Miguel Hidalgo - 1 min walk - 0.1 km
  • beach - 2 min walk - 0.2 km
  • Isla Mujeres Cemetery - 3 min walk - 0.3 km
  • North Beach - 5 min walk - 0.4 km
  • Isla Mujeres Ferry Terminal - 5 min walk - 0.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 120 min drive

Restaurants

  • ‪El Patio - ‬2 min walk
  • ‪Los Mariscos De Humo - ‬1 min walk
  • ‪Los Burritos - ‬1 min walk
  • ‪Mamma Rosa - ‬2 min walk
  • ‪Cafe Mogagua - ‬2 min walk

About this property

Francis Arlene - Adults Only

As a guest of Francis Arlene - Adults Only, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Francis Arlene - Adults Only also features a garden and a front desk safe.

This Isla Mujeres hotel is smoke free.

  • 26 guestrooms or units
  • 3 levels
  • Built in 1991
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Garden
  • No smoking on site
Francis Arlene - Adults Only offers 26 air-conditioned accommodations, with a ceiling fan. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.

Similar properties

Property grounds
Suites Los Arcos
Centro - Supmza 001
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • Microwave
4.3 out of 5, Excellent, 57 reviews
The price is NZ$259
includes taxes & fees
9 Apr - 10 Apr
Suites Los Arcos

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Accessibility

  • No lift

More

  • 3 floors
  • Built in 1991
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Mini-fridge

More

  • Air conditioning
  • Ceiling fan
  • Mobile key entry
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 8:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 8 AM - 9:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • This property welcomes adults only.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • This is an adults-only property and children 16 years old and younger aren't allowed.

Property is also known as

Francis Arlene Hotel Isla Mujeres
Francis Arlene Hotel
Francis Arlene Isla Mujeres
Francis Arlene Adults Hotel Isla Mujeres
Hotel Francis Arlene
Francis Arlene Adults Hotel
Francis Arlene Adults Isla Mujeres
Francis Arlene Adults
Francis Arlene Isla Mujeres
Francis Arlene - Adults Only Hotel
Francis Arlene - Adults Only Isla Mujeres
Francis Arlene - Adults Only Hotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at Francis Arlene - Adults Only?

Francis Arlene - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Francis Arlene - Adults Only?

As of 8 Apr 2026, prices found for a 1-night stay for 2 adults at Francis Arlene - Adults Only on 27 Apr 2026 start from NZ$159, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Francis Arlene - Adults Only?

Yep, Francis Arlene - Adults Only is a short 7-minute walk from North Beach.

Does Francis Arlene - Adults Only have a waterslide?

No, there is no waterslide at Francis Arlene - Adults Only, but Garrafon Natural Reef Park is a short 15-minute walk away.

Is Francis Arlene - Adults Only family-friendly?

No, Francis Arlene - Adults Only is an adults-only property.

Is there a free airport shuttle available at Francis Arlene - Adults Only?

No, Francis Arlene - Adults Only does not offer an airport shuttle service.

What time are check-in & check-out at Francis Arlene - Adults Only?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Francis Arlene - Adults Only?

No, pets are not allowed.

Francis Arlene - Adults Only Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 33 out of 109 reviews
Rating 8 - Good. 48 out of 109 reviews
Rating 6 - Okay. 14 out of 109 reviews
Rating 4 - Poor. 8 out of 109 reviews
Rating 2 - Terrible. 6 out of 109 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Patrick

Travelled with group
Stayed 5 nights in Jan 2026

10/10 Excellent

Mejha

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff was very friendly and welcoming :) Room was cleaned each day! Perfect little stay and highly recommend to all :) We will be back! Thank you all so much !
Stayed 7 nights in Dec 2025

10/10 Excellent

saul

Liked: Cleanliness, staff & service, amenities
Had wonderful time at the FA. People were super nice, room was spacious and clean, quiet and the location was outstanding. I would definitely return.
Stayed 4 nights in Dec 2025

10/10 Excellent

Angelpkelly

Liked: Cleanliness
Stayed 7 nights in Dec 2025

4/10 Poor

Leesa, Kelowna

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very expense for what you get. Noisy & no running water for shower n fridge did not work. The owner was very helpful to find me a doctor as I had a bad food allergy. Very busy island
Stayed 2 nights in Dec 2025

10/10 Excellent

eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing. its not a high end hotel. for my needs was amazing. is my 2nd time staying here. Solo traveler. Internet signal could be stronger and stable but it works well. Staff is wonderful. Thanks abuelo Gerardo e to the amazing Manoel
Stayed 4 nights in Aug 2025

6/10 Okay

Jose

Travelled with partner
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
It’s very outdated it needs a lot of work
Stayed 2 nights in Mar 2025

10/10 Excellent

Charlotte

Stayed 3 nights in May 2025

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place
Stayed 9 nights in Feb 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is so very friendly, nice and helpful. The property is extremely clean. They are willing to help with whatever you might need. The rooms are spacious and clean. Hotel is within walking distance of many places to go shopping, eat, etc. Would definitely recommend!
Stayed 3 nights in Mar 2025

6/10 Okay

David

Liked: Staff & service
People were friendly and they did have a water dispenser.
Stayed 3 nights in Mar 2025

10/10 Excellent

Ash

Stayed 1 night in Mar 2025

8/10 Good

Marilyn

It is close to what we wanted.
Stayed 2 nights in Feb 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Felt very safe and comfortable
Stayed 6 nights in Feb 2025

6/10 Okay

Jörgen

Liked: Cleanliness, staff & service
Stayed 10 nights in Feb 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, staff & service
Nice, quaint, family-owned business. Rooms have everything you need, AC works great which helps with that Isla humidity. Located in the middle of town next to all the restaurants, bars, shopping, and most important the beach! All within short walking distance. Make sure to go Al Natural for the best Al Pastor tacos you will ever have and stop into the market down the street for authentic food stalls and refreshing juices. The wifi was a little spotty but I wasn't in my room for most of my stay. I also had a small leak in my bathroom ceiling above the sink. They were able to fix the next day and were willing to move me if it didn't get better. I would definitely stay here again.
Stayed 6 nights in Dec 2024

8/10 Good

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It is a convenient safe place. Great staff. I will definitely stay there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple

Nice simple family owned hotel in a great spot
Stayed 2 nights in Jan 2025

2/10 Terrible

Andrego

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No hot water for the whole stay
Stayed 2 nights in Dec 2024

8/10 Good

Vaman

Travelled with group
Liked: Cleanliness, staff & service
Cute hotel .. advertised as adults only, but we did see some kids for a couple of days, but they weren't a bother. The only issue we had was that we had the smallest room on the top floor. We are older and requested a room on lower floors on the front end of the hotel close to where four of our other friends had rooms and were told they didn't have them. We saw several folks come in after, some alone and they got rooms with two double beds while we had one double bed in a cramped room. Other than that it was fine. The sheets were clean, but the foam on the mattress could have been replaced and the floor under the bed could have been cleaned more often. We were told it had an ocean view, which it did if you sat out on a really SMALL balcony and you barely got to see the ocean past the seawall. THe owners and the family that ran the place lived on the premises and were pleasant enough. If I had to go back, I would request another room.
Stayed 7 nights in Dec 2024

4/10 Poor

Juana

Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
No hot water. Uncomfortable beds. Not very clean. Cheap, but I guess you get what you pay for, not much.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rick

Nice front desk staff Leana was great ! Good beds showers and Ac was amazing … Thanks all
Stayed 3 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Isla

Excellent location older hotel, excellent owner, Jerry. Good place to sleep shower and get cleaned up, needs a little more amenities, like towels and utensils for the kitchenette. Everything worked..ice cold air-conditioning ceiling fan for those hot humid days. We had a view, could see the ocean from the balcony. Would stay here again
Stayed 8 nights in Nov 2024