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Garza Blanca Resort & Spa Cancun

5.0 star property
Luxury resort on the beach, with 7 outdoor pools

Photo gallery for Garza Blanca Resort & Spa Cancun

Front of property
1 bedroom, premium bedding, down duvets, in-room safe
Three Bedroom Loft
Restaurant
7 outdoor pools, pool umbrellas, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • All-inclusive
  • Hot tub
  • Room service
The current price is NZ$644
includes taxes & fees
25 June - 26 June

Explore the area

Map
Carretera a Punta Sam Km. 5.2 Mza 9, Lote 3, Zona Continental de Isla Mujeres, Punta Sam, QROO, 77400
  • Punta Sam Ferry Terminal
    ‪11 min walk‬
  • Playa Mujeres Golf Club
    ‪5 min drive‬
  • North Beach
    ‪44 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪31 min drive‬

Room options

View all photos for One Bedroom Suite

1 bedroom, premium bedding, down duvets, in-room safe

One Bedroom Suite

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Smart TV
  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Three Bedroom Ocean Front

Three Bedroom Ocean Front | Terrace/patio

Three Bedroom Ocean Front

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Smart TV
  • 403 sq m
  • Ocean view
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Suite

1 bedroom, premium bedding, down duvets, in-room safe

Two Bedroom Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Smart TV
  • 170 sq m
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Junior Suite Ocean View 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite Ocean View 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Swim Up

One Bedroom Swim Up

One Bedroom Swim Up

Highlights

Furnished patio
Separate dining area
Private plunge pool
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
  • 116 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for One Bedroom Ocean View

1 bedroom, premium bedding, down duvets, in-room safe

One Bedroom Ocean View

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Smart TV
  • 116 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Junior Suite Swim Up 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite Swim Up 2 Queen Beds

Highlights

Balcony
Private plunge pool
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite Swim Up 1 King Bed

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite Swim Up 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Furnished patio
Private plunge pool
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite 1 King Bed

Junior Suite 1 King Bed

Junior Suite 1 King Bed

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Ocean View 2 Queen Beds

Junior Suite Ocean View 2 Queen Beds

Junior Suite Ocean View 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 55 sq m
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite 2 Queen Beds

1 bedroom, premium bedding, down duvets, in-room safe

Junior Suite 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cots/infant beds
Mini-fridge
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 55 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Three Bedroom Loft

Three Bedroom Loft

Three Bedroom Loft

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Smart TV
  • 447 sq m
  • Sleeps 8
  • 2 King Beds and 2 Queen Beds

View all photos for Two Bedroom Ocean View

View from room

Two Bedroom Ocean View

Highlights

Balcony
Separate dining area
Air conditioning
Free cots/infant beds
Kitchen
Fridge
Dishwasher
Smart TV
  • 170 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

About the area

Punta Sam

A luxury stay in Punta Sam awaits you at Garza Blanca Resort & Spa Cancun. Within just a 10-minute stroll, you'll find Punta Sam Ferry Terminal and Punta Sam Beach. Highlights at this beachfront resort include 5 restaurants, 7 outdoor swimming pools and a full-service spa. .A day of pampering can include deep-tissue massages, hot stone massages and facials along with aromatherapy and hydrotherapy. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the resort. Spend the day at the beach where you'll find free cabanas, and enjoy the 3 hot tubs and free water park. Other amenities include free Wi-Fi in public areas, a gym and a free children's club. Buffet breakfast is available daily between 7:00 AM and 11:00 AM. There's also free valet parking, along with the convenience of an airport shuttle. .Attractions within a 10-minute drive of this 5-property class Punta Sam resort include Ultramar Ferry Puerto Juárez and Cancun Mall.
View more Resorts in Punta SamOpens in a new window

What's nearby

  • Punta Sam Ferry Terminal - 11 min walk - 1.0 km
  • Punta Sam Beach - 11 min walk - 1.0 km
  • Playa Mujeres Golf Club - 5 min drive - 4.2 km
  • Isla Mujeres Ferry Terminal - 44 min drive - 8.1 km
  • North Beach - 44 min drive - 8.4 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 36 min drive

Restaurants

  • ‪Hiroshi Bar - ‬2 min walk
  • ‪Don Fernando Lobby Bar - ‬5 min drive
  • ‪Restaurant Flamingos - ‬18 min walk
  • ‪Caprichos Villa del Palmar - ‬7 min walk
  • ‪Davinos - ‬7 min walk

About this property

Garza Blanca Resort & Spa Cancun

Luxury resort on the beach, with 7 outdoor pools
Some rates at Garza Blanca Resort & Spa Cancun are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. At Garza Blanca Resort & Spa Cancun, you can cool off in one of the 7 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 5 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces. This luxury resort also offers a complimentary water park, a complimentary children's club and a health club. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Punta Sam resort.

  • 1 building
  • 452 guestrooms or units
  • 9 levels
  • 5 dining venues
  • 3 bars or lounges
  • Built in 2020
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Cabanas on the beach (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
Garza Blanca Resort & Spa Cancun offers 452 air-conditioned accommodations with iPod docking stations and a safe. Beds feature down duvets and premium bedding. This Punta Sam resort provides complimentary wireless Internet access.

Bathrooms include a separate bath and shower, bathrobes and bidets. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Guests can indulge in a pampering treatment at the resort's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.

Languages

English, Spanish

Similar properties

Front of property

Garza Blanca Resort & Spa Cancun - All Inclusive

  • Pool
  • Hot tub
  • All-inclusive
  • Spa
4.5 out of 5, Wonderful, 1,010 reviews
The price is NZ$1,018
includes taxes & fees
25 June - 26 June
Garza Blanca Resort & Spa Cancun - All Inclusive

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: USD 40 for adults and USD 20 for children
  • 3 bars/lounges
  • 5 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Blanca Blue
  • The Food Truck
  • The Snack

Things to do

  • 3 hot tubs
  • 7 outdoor pools
  • Beach volleyball
  • Beach yoga
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Health club
  • Shopping centre
  • Water sports equipment

Family friendly

  • 7 outdoor pools
  • Baby bath
  • Babysitting (surcharge)
  • Children's games
  • Free children's club
  • Free cot
  • Free water park access
  • Grocery/convenience store
  • Laundry facilities
  • Lifeguards on site
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift (120 centimetre wide door)
  • Wheelchairs on site

More

  • 1 building
  • 9 floors
  • Built in 2020
  • Communal living room
  • Designated smoking areas (fines apply)
  • Lifeguards
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Garza Blanca Resort & Spa Cancun

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 40 for adults and from USD 20 for children
  • Airport shuttle fee: USD 50 per vehicle (one-way, maximum occupancy 4)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.
  • Guests may experience noise disturbance due to nearby construction work.

Frequently asked questions

What is the cancellation policy at Garza Blanca Resort & Spa Cancun?

Garza Blanca Resort & Spa Cancun offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Garza Blanca Resort & Spa Cancun?

As of 24 Jun 2025, prices found for a 1-night stay for 2 adults at Garza Blanca Resort & Spa Cancun on 21 Jul 2025 start from NZ$742.66, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Garza Blanca Resort & Spa Cancun?

Yep, Garza Blanca Resort & Spa Cancun has a free self car park and free valet parking.

Are there any beaches close to Garza Blanca Resort & Spa Cancun?

Yep, Garza Blanca Resort & Spa Cancun is a short 9-minute walk from Punta Sam Beach. Fun beach activities include yoga, volleyball and snorkelling. You can also find water sports equipment and motor boats.

Is there a spa on site at Garza Blanca Resort & Spa Cancun?

Yep, there is an onsite spa at Garza Blanca Resort & Spa Cancun. It has 3 hot tubs and a sauna. You'll enjoy heaps of services like facials and beachside massages.

Does Garza Blanca Resort & Spa Cancun have a pool?

Garza Blanca Resort & Spa Cancun has 7 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Garza Blanca Resort & Spa Cancun?

Garza Blanca Resort & Spa Cancun features 7 outdoor pools, 3 hot tubs and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Garza Blanca Resort & Spa Cancun a romantic place to stay?

A hot tub and free beach cabanas, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Garza Blanca Resort & Spa Cancun.

Is Garza Blanca Resort & Spa Cancun family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as baby baths and free infant beds in the guestrooms, it's no surprise that Garza Blanca Resort & Spa Cancun is a hit with families.

Does Garza Blanca Resort & Spa Cancun serve breakfast?

Sure does, buffet breakfast is on offer daily from 7:00 AM to 11:00 AM.

Is there a free airport shuttle available at Garza Blanca Resort & Spa Cancun?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Garza Blanca Resort & Spa Cancun?

Yep, they've got a poolside bar and 5 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Garza Blanca Resort & Spa Cancun?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Garza Blanca Resort & Spa Cancun?

No, pets and service animals are not allowed.

Garza Blanca Resort & Spa Cancun Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 85 out of 133 reviews
Rating 8 - Good. 18 out of 133 reviews
Rating 6 - Okay. 12 out of 133 reviews
Rating 4 - Poor. 8 out of 133 reviews
Rating 2 - Terrible. 10 out of 133 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Madison Sturgeon

Liked: Cleanliness, staff & service, property conditions & facilities
Could not say enough good things about Garza Blanca Cancun. Our butler Mario went above and beyond for our stay, Alex and Benjamin from the roof top pool area were fantastic our and everyone in between
Stayed 5 nights in Mar 2025

8/10 Good

jannaiah chowdary

Travelled with family
Liked: Amenities, property conditions & facilities
Beautiful location Courteous staff
Stayed 2 nights in Mar 2025

6/10 Okay

Allison

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
the food was not five star and it was difficult to get waiters to bring you lunch. the only lunch options were at pool and there were never waiters around
Stayed 6 nights in Jan 2025

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property deserves five stars. There’s plenty of eating options and they are very good ones at that. The pool environment is excellent. The Concierge’s white glove service I received as a VIP was incredible and Garza is on top of its game. Highly recommended.
Stayed 5 nights in Dec 2024

10/10 Excellent

Yasmin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went to celebrate my birthday and it was a blast. Everyone is very professional. Staff were beyond all expectation, especially Jesus and Fermin Thank you guys appreciate it
Stayed 2 nights in Dec 2024

10/10 Excellent

Joann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality we got was awesome. Just a beautiful place.
Stayed 3 nights in Oct 2024

10/10 Excellent

Eric

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Flordeluna

Stayed 3 nights in Aug 2024

10/10 Excellent

Alexander

Stayed 1 night in Aug 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love Garza Blanca

We Love Garza Blanca! It was our first time to the Cancun property, but have stayed at Puerto Vallarta & Los Cabos properties and loved them so Cancun was just as amazing!!
Stayed 4 nights in Aug 2024

10/10 Excellent

ALEX V

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had an amazing view and the hotel staff was very friendly. The see through pool was our favorite. We loved the carousel.
Stayed 6 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

2/10 Terrible

kamel

Stayed 3 nights in Jul 2024

2/10 Terrible

David Paul

Stayed 7 nights in Jun 2024

4/10 Poor

Natalie, beverly hills

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Staff is awful
Stayed 5 nights in May 2024

8/10 Good

Sheila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service needs to improve
Stayed 5 nights in Jun 2024

10/10 Excellent

Angelo, Commerce City

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was amazing. The food was a great, room service had a great selection. The spa was relaxing. If you are looking for a modern, quiet, and luxury resort with great staff Garza Blanca is for you.
Stayed 3 nights in Apr 2024

10/10 Excellent

Raúl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing They just need a better beach
Stayed 3 nights in Apr 2024

10/10 Excellent

Mayra

Stayed 5 nights in Apr 2024

10/10 Excellent

Claudette

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This trip experience at Garza Blanca has been the most amazing experience our family had in a long time. The service, security, the food and facility amenities are more than a five start resort. This the perfect place for family with young children and friends. Our kids ages ranging from 10 to 6 yrs old. Garza Blanca gave us the attention is hard to get in the states or any other country. We were truly treated as a FAMILIA. Everyone works so hard to give you the best possible service. We are thankful for all the waitress, bartenders and staff. Muchísimas Gracias a Fernando, Oswaldo, Maria at Gourmet Hall. We enjoyed a fresh catch Sea bass 3 night out of our 5 nights. Sarai, Eduardo and everyone from the beach restaurant. Muchas Gracias por sus atenciones. Our home profession is based on science and finding a knowledgeable massage therapist is quite difficult sometimes. I highly recommend Nayeli for a massage therapist. Her magical hands and energy speaks volumes.
Stayed 5 nights in Mar 2024

10/10 Excellent

Craig

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property. Would have liked more quality dining options.
Stayed 3 nights in Feb 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was great! Food, service, staff, amenities all just wonderful!
Stayed 6 nights in Mar 2024

10/10 Excellent

Tyler

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is so family friendly. The staff is amazing. I cannot recommend it enough for families of all ages.
Stayed 7 nights in Mar 2024

10/10 Excellent

Haewon Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service by the most courteous staff! The property is beautiful and exttemely clean - quite new and superbly maintained. Food is mostly excellent in quality and quantity- could actually reduce the serving size in Hiroshi (less rice in sushi) and the steakhouse (14 oz option only for aged steak). Even if you purchased the all inclusive option, the servers will bring an itemized bill each time you purchase drinks at the bar or eat at the restaurant andyou have to sign it. There is a small resort fee for each night. Rooms, facilities like the fitness room and swimming pools are lovely. The beach is nice with white sand but a bit rocky in the water. The stone flooring by the pool gets super slippery and i saw 2 kids falling pretty hard. There is no buffet lunch or dinner restaurants - but you can visit the sister resort's or do food truck or room service. It is advisable to book restaurants several days before you actually arrive. Butler service was great.activities were good but dont expect late night parties at bars - it's not geared towards that kind of ambiance. They do promote time share presentations but you can opt to skip. The carousel at the front was a nice added feature!
Stayed 4 nights in Mar 2024