6/10 Okay
Ashlie, BELGRADE
Travelled with family, Travelled with family and small children
24 Mar 2025
My family and I came here for Spring Break, stayed 5 days. Keeping in mind it was going to be busy and it was. I have stayed at many other resorts in Cancun and this was not a very good one compared to the other ones. Pros- The food was good and the kitchen staff was very attentive and helpful, buffet had lots of different options. Kids had fun at the kid’s pool area and watching the shows (wish they weren’t so late at night) It was fun to watch all of the boats come in an out while swinging in the hammocks. Cons- The resort was dirty, I Noticed they didn’t have many trash cans and there was trash everywhere. People would leave trash in plants by the pool, in front of their room doors that would sit all day. They seemed short staffed every Bar only had one Bartender with long lines and no one to clean the tables or bar area for new people. Getting a chair on the beach was nearly impossible as they don’t have very many. There were people on the beach selling things, we would say no Thank you and had two different guys responded inappropriately back to us. Biggest complaint is they had construction going all day everyday while we were there very noisy. We didn’t get to check out the Spa or a couple of the restaurants due to needing reservations not working out. This place is good if you want to go on the cheaper side you do get what you pay for. But if you want to relax and enjoy the beach and peace and quiet this is not the place for you.
Ashlie
Stayed 5 nights in Mar 2025