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Palette Hotel Batab

Property class: 3.5

Photo gallery for Palette Hotel Batab

A hotel room with two beds, a wooden headboard, a small table with a telephone, and a wall-mounted light fixture.
A living room with a sofa, a chair, a glass coffee table, and a mirror on the wall.
A multi-story hotel with a prominent 'HOTEL BATAB' sign, a 'LOLHA RESTAURANTE' sign, and a series of balconies.
A hotel corridor with a series of columns, a covered walkway, and large windows.
A room with a table covered by a blue tablecloth, a chair with a patterned cushion, and a view of a corridor with a door.

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Room service
The current price is NZ$98
includes taxes & fees
16 Sept - 17 Sept

Explore the area

View map
Av. Chichen Itza No. 52 SM 23, Cancun, QROO, 77500
  • Place, Mercado 23
    ‪5 min walk‬
  • Place, Las Palapas Park
    ‪10 min walk‬
  • Place, Plaza 28
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪35 min drive‬

Room options

View all photos for Standard Two Beds With View

A hotel room with two beds, a window with curtains, an air conditioning unit, a wall-mounted telephone, and a decorative wall piece.

Standard Two Beds With View

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Two Beds

A hotel room with two beds, a window with curtains, an air conditioning unit, a wall-mounted telephone, and a decorative wall hanging.

Standard Two Beds

  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Quadruple Room Standard

1 bedroom, desk, iron/ironing board (on request), free WiFi

Quadruple Room Standard

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Room

  • Sleeps 4

Room

  • Sleeps 4

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About the area

Cancun

Palette Hotel Batab places you in the centre of Cancun, within just a 5-minute stroll of Mercado 23 and within 15 minutes of Las Palapas Park. Highlights at this hotel include a restaurant and in-room free WiFi. .The restaurant, Lol-Ha, serves Mexican cuisine and is open for breakfast, lunch and dinner. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and multilingual staff. Continental breakfast is available daily between 7:00 AM and noon. There's also the convenience of free self parking. .Attractions within a 10-minute drive of this 3.5-property class Downtown Cancun hotel include Ultramar Ferry Puerto Juárez and Plaza Las Americas.

What's nearby

  • Mercado 23 - 5 min walk - 0.4 km
  • Las Palapas Park - 10 min walk - 0.8 km
  • Benito Juarez Municipal Building - 13 min walk - 1.1 km
  • Plaza 28 - 16 min walk - 1.4 km
  • La Sagrada Familia Parish - 4 min drive - 2.1 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪El Paisano Del 23 - ‬3 min walk
  • ‪La Suegra - ‬4 min walk
  • ‪KFC - ‬5 min walk
  • ‪Pizza Hut - ‬5 min walk
  • ‪Church's Chicken - ‬6 min walk

About this property

Palette Hotel Batab

There's a restaurant on site. WiFi is free in public spaces. The business-friendly Palette Hotel Batab also features multilingual staff, 24-hour room service, and a front desk safe. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Cancun hotel.

  • 1 building
  • 68 guestrooms or units
  • 4 levels
  • Built in 1985
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Lift
  • Smoking in designated areas
  • Dining venue
Palette Hotel Batab offers 68 accommodations with air conditioning. Flat-screen televisions come with satellite channels. Bathrooms include a shower.

This Cancun hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and telephones. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Parking included
  • Free Wi-Fi
  • Air-conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free offsite parking within 100 metres
  • Street parking available
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:00 AM to noon for a fee: MXN 85 for adults and MXN 85 for children
  • A restaurant

Restaurants on site

  • Lol-Ha

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1985
  • Designated smoking areas
  • Mosquito nets
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MXN 85 for adults and from MXN 85 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • There is limited hot water on site.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Batab
Batab Cancun
Batab Hotel
Hotel Batab
Hotel Batab Cancun
Batab Hotel Cancun
Capital O Batab
Hotel Batab Hotel
Hotel Batab Cancun
Hotel Batab Hotel Cancun

Frequently asked questions

Is parking available at Palette Hotel Batab?

Yep, Palette Hotel Batab has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at Palette Hotel Batab?

As of 13 Sept 2026, prices found for a 1-night stay for 2 adults at Palette Hotel Batab on 16 Sept 2026 start from NZ$98, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Palette Hotel Batab?

The closest beach to Palette Hotel Batab is Playa Tortugas (4.6 km).

Does Palette Hotel Batab serve breakfast?

Sure does, continental breakfast is served daily from 7:00 AM to noon.

Is there a free airport shuttle available at Palette Hotel Batab?

No, Palette Hotel Batab does not offer an airport shuttle service.

Is there a bar or restaurant at Palette Hotel Batab?

Yep, you can grab a meal at Palette Hotel Batab's onsite restaurant that serves Mexican cuisine.

What time are check-in & check-out at Palette Hotel Batab?

Check-in begins at 3:00 PM. Check-out time is 1 PM.

Are pets allowed at Palette Hotel Batab?

No, pets are not allowed.

Palette Hotel Batab Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 90 out of 222 reviews
Rating 8 - Good. 61 out of 222 reviews
Rating 6 - Okay. 42 out of 222 reviews
Rating 4 - Poor. 13 out of 222 reviews
Rating 2 - Terrible. 16 out of 222 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Gerhard

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable room and good staff
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

George

Liked: Cleanliness, property conditions & facilities
It was clean, comfortable and economical. The on-site restaurant is good, as well.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Ferita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice, cleaning every day, very friendly people, Breakfast good, i like this hotel, thanks a lot
Stayed 3 nights in Dec 2024
Verified review

10/10 Excellent

Manon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and clean, people are nice.
Stayed 7 nights in Jan 2025
Verified review

10/10 Excellent

Mike

Breakfast very good. Staff excellent. Building is old but okay. Only complaint: they could maintain the outside cleanliness better, but hey, this is real Cancun, not the hotel zone. In comparison to the general neighborhood it’s much better.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Gregory

Great value for Downtown Cancun I have stayed at comparable hotels there costing twice as much.
Stayed 1 night in Feb 2023
Verified review

8/10 Good

Carolina

Liked: Cleanliness, staff & service, amenities
It was very convenient for the price. We only stayed one night and it was fine. It's a very basic accommodation, but it's ok for a short stay.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ac could have been better but overall great option
Stayed 5 nights in Jun 2024
Verified review

10/10 Excellent

SHAWN

Liked: Staff & service, amenities, property conditions & facilities
Really everything no complain
Verified review

6/10 Okay

Vinod

Liked: Cleanliness, staff & service
Disliked: Amenities
Yes. You get what you pay.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

NAKETA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like
Stayed 6 nights in Jan 2023
Verified review

8/10 Good

Ivanov

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included was a big plus, walking distance to market 23 and ADO central bus station and all Colectivos, R1 rides. Staff is very friendly, wish it had a pool but we traded that perk for the breakfast included.Its a good choice if you want to explore more real local lifestyle and not go for the all inclusive hotels. It's a 10 min ride to Playa El Nino and a 20-30 min ride to Playas in the hotel zone.
Stayed 7 nights in Feb 2023
Verified review

6/10 Okay

Gladys

I was only at this hotel for few hours as I had an early flight. Has a good parking. It is old and for this reason I believe, has a particular smell. Good AC. Good price.
Stayed 1 night in Aug 2024
Verified review

8/10 Good

George Warren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Batab offers a clean, comfortable and cheap place to stay. The rooms are somewhat spartan - no mini fridge, no safe in room, no desk with chair, etc. However, you get a complimentary breakfast each morning and the on-site restaurant is really good and very affordable. Finally, the staff at Hotel Batab were friendly, helpful and really a pleasure to deal with. I would stay here again.
Stayed 3 nights in Jan 2023
Verified review

4/10 Poor

Candace

Liked: Cleanliness, staff & service
The bed was comfortable and the staff was helpful and friendly. But the hotel is on a very busy, noisy street. It’s also very bare-bones for the price - $70/night - no bath mat, two towels, no coffee in room. Only 1 chair for the balcony. Water was easily accessible.
Stayed 1 night in Feb 2023
Verified review

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Apr 2024
Verified review

4/10 Poor

Gregory

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Mar.31/23 room #206 had no internet access through the entire stay. That floor had a multiple room group of older kids very noisy to past 11PM! 4th floor previous stay on Feb.11/23 was great, quiet and with good internet.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Olayida

Liked: Cleanliness, staff & service, property conditions & facilities
The room is good but the internet is not strong enough 😕
Verified review

6/10 Okay

Ricardo Mauricio Merazo

Liked: Cleanliness
Every day we had a bad experience with the room, our toilet did not work well even when we reported
Stayed 3 nights in Mar 2023
Verified review

6/10 Okay

J

Liked: Cleanliness, staff & service
I couldn't connect to the wifi in my room
Stayed 1 night in Jan 2024
Verified review

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities
Wifi not Working
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las camas son cómodas y el lugar está limpio, el fin de semana no abre la cocina y a los alrededores no hay mucho que ver, a unas cuadras está el mercado 23, venden muchas cosas y a un excelente precio
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es una ventaja que incluye un desayuno completo. , guardan eEn recepción guardan el equipaje antes de la hora del check in y despues de check out.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo exelente, muy rico los desayunos y la limpieza diaria a la habitacion
Stayed 3 nights in Dec 2025
Verified review

10/10 Excellent

Denice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo usamos solo para pasar la noche lo cual lo que me gusto que si traes 3 niños no tuvimos problema en ser una familia de 5 ya que en otros hoteles no nos dejan solo quieren 4
Stayed 1 night in Sep 2025