See all properties
Save

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

4.0 star property
On beach with 2 outdoor pools, near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park

Photo gallery for Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

2 outdoor pools, pool loungers
Property video
3 bars/lounges, poolside bar, beach bar
Belo Presidential Suite 1 King Bed Ocean View | Beach/ocean view
Belo Presidential Suite 1 King Bed Ocean View | Terrace/patio

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa pool
  • All-inclusive
  • Parking included
  • Free Wi-Fi

Explore the area

View map
Laguna Mar M 72 L 5, Isla Mujeres, QROO, 77400
  • Place, Garrafon Natural Reef Park
    ‪1 min walk‬
  • Place, West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
    ‪2 min walk‬
  • Place, Dolphin Discovery
    ‪16 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪79 min drive‬

Room options

View all photos for Luxury Junior Suite Double Beds

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite Double Beds

8.6 out of 10
Excellent
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Bathrobes
Private bathroom
Rainfall showerhead
  • 50 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Belo Deluxe Suite King Bed - Adults Only

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Belo Deluxe Suite King Bed - Adults Only

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi

In love Suite 1 King Bed with Terrace and Jacuzzi

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Bathrobes
Private bathroom
  • 95 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View

Belo Presidential Suite 1 King Bed Ocean View

Highlights

Furnished balcony or patio
Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
  • 236 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite King Bed

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King Bed

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Bathrobes
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

Ocean Front Villa 1 King and 2 Double Beds up to 4 adults included

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Kitchen
Fridge
Flat-screen TV
Premium bedding
Blackout curtains
2 bedrooms
  • 50 sq m
  • 2 bedrooms
  • Sea view
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony | View from room

Luxury Junior Suite Extra Large King Bed Ocean View with Balcony

9.8 out of 10
Exceptional
(14 reviews)

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Blackout curtains
Separate bedroom
Egyptian cotton bed sheets
Bathrobes
  • 50 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Junior Suite 2 DB with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite 2 DB with Terrace

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Bathrobes
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony

Luxury Junior Suite 2 DB with Balcony

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Bathrobes
Private bathroom
Rainfall showerhead
  • 40 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Luxury Junior Suite King with Terrace

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Terrace

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Air conditioning
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Bathrobes
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite King with Balcony

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Junior Suite King with Balcony

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Flat-screen TV
Premium bedding
Egyptian cotton bed sheets
Blackout curtains
Bathrobes
Private bathroom
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Isla Mujeres

An all-inclusive stay in Isla Mujeres awaits you at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free. You'll be 3.9 km (2.4 mi) from Punta Sur and 6.2 km (3.8 mi) from Isla Mujeres Ferry Terminal. Highlights at this beachfront hotel include 2 restaurants, 2 outdoor swimming pools and 3 bars/lounges. .A pampering day can include deep-tissue massages and hot stone massages. At the hotel's own beach bar or poolside bar, you can enjoy a drink. Spend the day at the beach where you'll find sunloungers, and enjoy the 3 hot tubs and gym. Other amenities include free Wi-Fi in public areas, a rooftop terrace and concierge services. There's also the convenience of free self parking. .With a stay at this 4-property class Isla Mujeres hotel, you'll be 6.4 km (4 mi) from North Beach and 17.3 km (10.8 mi) from Playa Mujeres Golf Club.

What's nearby

  • Garrafon Natural Reef Park - 1 min walk - 0.1 km
  • West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park - 2 min walk - 0.2 km
  • Joysxee Floating Bottle Island - 5 min walk - 0.4 km
  • Dolphin Discovery - 16 min walk - 1.4 km
  • Crayola House - 19 min walk - 1.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 122 min drive

Restaurants

  • ‪Playa Tiburón - ‬7 min walk
  • ‪Icebar - ‬6 min walk
  • ‪La Carbonera 22 - ‬7 min walk
  • ‪Dolphin Discovery - ‬4 min drive
  • ‪Mininos cockteleria II - ‬3 min drive

About this property

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free

On beach with 2 outdoor pools, near West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Enjoy the umbrellas and sunloungers for a relaxing day at the beach. After a day at the beach, cool off in one of the 2 outdoor swimming pools at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free and enjoy amenities such as a health club.

There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges, a beach bar and a poolside bar. Public spaces have free WiFi. This all-inclusive hotel also offers a rooftop terrace and a garden. Self parking is free.

This 4-star Isla Mujeres hotel is smoke free.

  • 65 guestrooms or units
  • 5 levels
  • 2 dining venues
  • 3 bars or lounges
  • Built in 2019
  • Terrace on the roof
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar on the beach
  • Bar by the pool
Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free offers 65 air-conditioned accommodations with minibars and espresso makers. Beds feature Egyptian cotton sheets and premium bedding. 50-inch flat-screen televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes and complimentary toiletries.

This Isla Mujeres hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.

Similar properties

Front of property
Izla Beach Front Hotel
  • Pool
  • All-inclusive
  • Spa
  • Parking included
4.3 out of 5, Excellent, 1,045 reviews
The price is NZ$338
includes taxes & fees
12 Jan - 13 Jan 2026
Izla Beach Front Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 3 hot tubs
  • Health club
  • TV in common areas

Family friendly

  • 2 outdoor pools

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor furniture
  • Pool loungers
  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Lift (100 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Built in 2019
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets

Bathroom

  • Dressing gowns
  • Free toiletries
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Meal delivery service
  • Minibar
  • Room service

More

  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay
  • Service fee: USD 10.2 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Frequently asked questions

What is the cancellation policy at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free?

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free?

Yep, Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free has a free self car park.

Are there any beaches close to Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free?

Yep, Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free is a short 5-minute walk from Shark Beach. Fun beach activities include snorkelling and windsurfing.

Is there a spa on site at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free?

There's no onsite spa, but this property does offer services like hot stone massages.

Does Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free have a pool?

Yep, and guests love it! Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

Does Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free have a waterslide?

No, there is no waterslide at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free, but Garrafon Natural Reef Park is a short 1-minute walk away.

What luxury perks are available at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free?

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free features 2 outdoor pools, 3 hot tubs and a health club. All guestrooms come with premium bedding, room service and espresso makers.

Is there a free airport shuttle available at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free?

No, Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free?

Yep, they've got a beach bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free?

No, only service animals are allowed.

Hotel Beló Isla Mujeres - All Inclusive - Sargassum Free Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 584 out of 1003 reviews
Rating 8 - Good. 191 out of 1003 reviews
Rating 6 - Okay. 114 out of 1003 reviews
Rating 4 - Poor. 59 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Gabriela

Stayed 3 nights in Sep 2025

8/10 Good

Katrina Marie Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing, property was clean and beautifully designed. The beach was quaint and quiet with great snorkelling however the beach was soft so not great for swimming. Food on this resort was more miss than hit. The snack bar was decent, and breakfast was as to be expected however we were disappointed with the Mexican cuisine. We expected great tacos and amazing options however the dinner felt frozen and not good at all really. For an all inclusive resort we wouldn’t recommend staying here for the food alone. Music was good and geared toward a younger crowd. Drinks were good. Staff was attentive and very kind
Stayed 13 nights in Sep 2025

6/10 Okay

Pam

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Martin, Highlands

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, the swimming pools are amazing, the food is good, the variety of drinks is excellent. The staff is the best, always looking to help with any needs - they can arraigned transportation for you- rent a golf car from them the price is better that outside of the hotel.
Stayed 4 nights in Sep 2025

10/10 Excellent

Winfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really loved my stay at Hotel Beló. Nice and relaxing beach access pool top vibes a must stay if you are in the isla Mujeres area I will definitely be returning soon
Stayed 4 nights in Sep 2025

10/10 Excellent

Spencer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here are friendly, fun, and very helpful. Belo offered perfect balance between being able to chill and relax, but with easy access to nightlife, restaurants and beautiful beaches. Definitely rent a golf cart and explore the island. Super fun. Would 100% visit here again. The food and drinks were also really good.
Stayed 10 nights in Jun 2025

10/10 Excellent

Meranda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, very clean. Food was awesome and the service was top notch!
Stayed 3 nights in Sep 2025

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were nice , staff was very attentive pools were great good views . The beach is tiny and not really one . It’s secluded from everything, get a golf cart which helps
Stayed 5 nights in Aug 2025

10/10 Excellent

Victor Sanchez

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As soon as we arrived and until the day we left the staff was extremely hospitable and friendly. During our visit it was fairly empty because of the vacation low season but they still had all the amenities available and they were never hesitated to provide excellent service. Would highly recommend this hotel and we are looking forward to stay with them again when we get the opportunity to visit the island in the future.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kristen, Huntingtown

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

10/10 Excellent

Cody Kenneth

Stayed 7 nights in Jun 2025

10/10 Excellent

Rebeca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved all of it! Delicious food options! Beautiful beach area, clean and cold rooms! Small boutique hotel but had everything we needed! Family oriented. Beautiful views from the Skybar! Pool area was great! Plenty of Bali beds! Great staff! Only thing I would request is that the Skybar stay open past 8 pm for adults to have an area to hang out late, with open bar and music. Since late night entertainment is not available , I think leaving the Skybar open a bit longer maybe even till 11 pm would be beneficial to the adult guests.
Stayed 4 nights in Aug 2025

8/10 Good

Lorene

Stayed 4 nights in Aug 2025

4/10 Poor

Katie

Travelled with family
Liked: Cleanliness
Disliked: Amenities
It was misleading advertisement as All Inclusive property. We paid for All Inclusive food and drinks but it’s A La Carte menu instead of buffet style. The menu has very limited choices of food and it’s the same menu everyday. Food is terrible. We booked for 6 nights but checked out after 3 days. The property has no activities for guests.
Stayed 6 nights in Aug 2025

10/10 Excellent

Susana

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and food.
Stayed 4 nights in Aug 2025

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is good
Stayed 5 nights in Aug 2025

10/10 Excellent

Melissa

Stayed 6 nights in Aug 2025

8/10 Good

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Aug 2025

6/10 Okay

Anthony

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Pictures of property are a bit misleading. Beach front is terrible. Pools 70 degrees warm
Stayed 2 nights in Aug 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Celeste, Hugo and Mateo make your stay a dream vacation. They were our DREAM TEAM and we can’t wait to come back ❤️
Stayed 3 nights in Aug 2025

8/10 Good

Luz

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool place to stay at if you want quiet
Stayed 2 nights in Aug 2025

8/10 Good

Silvana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel design was impressive! The rooms were huge with air conditioning, good bathrooms, showers, kitchen, (we stayed in the first floor beachfront). Bed and sheets were very comfortable. Staff is great super helpful and I really enjoyed when Arnulfo was our waiter. Few things to consider, if you want only to use the pool at the hotel and you don’t care about the beach, this hotel is great. The beach is dirty, small and there is no way to swim, since there is a huge bag of sand right where the swings are. Food is good, the menu is the same daily but the food changes because they run out of ingredients. Whenever they had the right ingredients food was good, but there is no fruit offered, no pastries and there is no convenience store in the hotel. There is no activities for kids other than the pool. Next door to the hotel is a port used as a lunch stop where people come and go to a restaurant and there is a bunch of people around. I didn’t liked that. The location of the hotel is good, but since I wanted to use the beach, it didn’t worked out for us. Another thing to point out is that when you don’t speak Spanish all the people that offer services are extremely expensive. For example the taxis. Be careful and haggle for a better price otherwise they will rip you off.
Stayed 4 nights in Jul 2025

2/10 Terrible

Sandy

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Nothing horrible staff never coming back
Stayed 5 nights in Jul 2025

10/10 Excellent

Mayra

Stayed 5 nights in Jul 2025