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Hotel Playa la Media Luna, Isla Mujeres

Property class: 3

Photo gallery for Hotel Playa la Media Luna, Isla Mujeres

A poolside area with wicker furniture, a table, and a view of the ocean.
A resort with multiple swimming pools, sun loungers, and palm trees.
A beachside patio with lounge chairs, a bar, and a view of the ocean.
A beach with clear water, palm trees, and a building with a thatched roof.
A reception area with a counter, a large potted plant, a hanging decorative piece, and a view of the outdoors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
The current price is NZ$348
includes taxes & fees
20 Aug - 21 Aug

Explore the area

View map
Seccion Rocas, Lotes 9 y 10, Punta Norte, Smz. 1, Isla Mujeres, QROO, 77400
  • Place, Miguel Hidalgo
    ‪3 min walk‬
  • Place, North Beach
    ‪5 min walk‬
  • Place, Isla Mujeres Cemetery
    ‪5 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪81 min drive‬

Room options

View all photos for King with Hot Tub

A bathtub with water and rose petals, a stone wall, and a small stone structure.

King with Hot Tub

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Palm Garden View

A hotel room with two beds, a desk, a chair, a ceiling fan, and a view of palm trees through the window.

Palm Garden View

8.8 out of 10
Excellent
(14 reviews)
  • Garden view
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Cozy Guest Room

A hotel room with a large bed, two bedside tables with lamps, a chair by the window, and a view of palm trees.

Cozy Guest Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Media Luna Apartment

An outdoor seating area with a view of the beach and ocean.

Media Luna Apartment

  • Ocean view
  • 40 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for King Garden View

A spacious bedroom with a large bed, a canopy, a nightstand with a lamp, and a view of a balcony with a chair.

King Garden View

8.4 out of 10
Very good
(9 reviews)
  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Ocean Front

A hotel room with two beds, a balcony with a view of the ocean, and a ceiling fan.

Classic Ocean Front

8.4 out of 10
Very good
(11 reviews)
  • Ocean view
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for King Ocean View

A bedroom with a four-poster bed, a ceiling fan, and two bedside lamps.

King Ocean View

8.4 out of 10
Very good
(6 reviews)
  • Ocean view
  • 30 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About the area

Isla Mujeres

Hotel Playa la Media Luna, Isla Mujeres places you in the centre of Isla Mujeres, within a short 5-minute stroll of popular places like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and North Beach. Highlights at this beachfront hotel include an outdoor swimming pool and in-room free WiFi. .Spend the day at the beach and enjoy the on-site pool loungers. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. There's also free self parking, along with the convenience of car rentals on site. .With a stay at this 3-property class Centro - Supmza 001 hotel, you'll be 23.7 km (14.7 mi) from Langosta Beach and 30.2 km (18.8 mi) from La Isla Shopping Mall.

What's nearby

  • Miguel Hidalgo - 3 min walk - 0.3 km
  • North Beach - 5 min walk - 0.4 km
  • Isla Mujeres Cemetery - 5 min walk - 0.5 km
  • beach near Centro - 6 min walk - 0.6 km
  • Faro de Punta Norte - 6 min walk - 0.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 118 min drive

Restaurants

  • ‪Stingray - ‬4 min walk
  • ‪Cañabar Beach Club - ‬5 min walk
  • ‪Buho's - ‬4 min walk
  • ‪Lima Y Coco - ‬4 min walk
  • ‪El Patio - ‬5 min walk

About this property

Hotel Playa la Media Luna, Isla Mujeres

As a guest of Hotel Playa la Media Luna, Isla Mujeres, you'll find an outdoor pool, a terrace, and multilingual staff. Public spaces have free WiFi. Hotel Playa la Media Luna, Isla Mujeres also features tour/ticket assistance, laundry facilities, and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Isla Mujeres hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Poolside lounge chairs
  • Self-service laundry
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • No smoking on site
Hotel Playa la Media Luna, Isla Mujeres offers 18 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Isla Mujeres hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a ceiling fan. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided once per stay.

Similar properties

2 outdoor pools, open 8:00 AM to 8:00 PM, pool loungers
The Mint Resort Isla Mujeres
Centro - Supmza 001
  • Pool
  • Spa
  • Kids’ pool
  • Parking included
4.2 out of 5, Very good, 830 reviews
The price is NZ$172
includes taxes & fees
30 Aug - 31 Aug
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (once per stay)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 29-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 10:30 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive after 11 PM, must contact hotel security and show a valid ID upon arrival. Guests will receive room keys and check in will be done the next day in the morning.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Playa la Media Luna, Isla Mujeres

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 2615.83 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa and Mastercard. Cash is not accepted.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Playa la Media Luna Isla Mujeres
Hotel Playa Media Luna
Hotel Playa Media Luna Isla Mujeres
Isla Mujeres Playa Media Luna
Media Luna Hotel Isla Mujeres
Playa la Media Luna Isla Mujeres
Playa Media Luna
Playa Media Luna Hotel
Playa Media Luna Isla Mujeres
La Media Luna, Isla Mujeres
Hotel Playa la Media Luna Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel
Hotel Playa la Media Luna, Isla Mujeres Isla Mujeres
Hotel Playa la Media Luna, Isla Mujeres Hotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at Hotel Playa la Media Luna, Isla Mujeres?

Hotel Playa la Media Luna, Isla Mujeres offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Playa la Media Luna, Isla Mujeres?

As of 19 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Playa la Media Luna, Isla Mujeres on 20 Aug 2026 start from NZ$348, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Playa la Media Luna, Isla Mujeres?

Yep, Hotel Playa la Media Luna, Isla Mujeres has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Playa la Media Luna, Isla Mujeres?

Yep, Hotel Playa la Media Luna, Isla Mujeres is a short 4-minute walk from North Beach. Fun beach activities include snorkelling, windsurfing and fishing.

Does Hotel Playa la Media Luna, Isla Mujeres have a pool?

Hotel Playa la Media Luna, Isla Mujeres has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

Is there a free airport shuttle available at Hotel Playa la Media Luna, Isla Mujeres?

No, Hotel Playa la Media Luna, Isla Mujeres does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Playa la Media Luna, Isla Mujeres?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Playa la Media Luna, Isla Mujeres?

No, pets and service animals are not allowed.

Hotel Playa la Media Luna, Isla Mujeres Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 326 out of 682 reviews
Rating 8 - Good. 228 out of 682 reviews
Rating 6 - Okay. 81 out of 682 reviews
Rating 4 - Poor. 30 out of 682 reviews
Rating 2 - Terrible. 17 out of 682 reviews

8.6/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Arthur Geb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet property and nice location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Quiet and great location.
Stayed 7 nights in Apr 2026
Verified review

10/10 Excellent

Courtney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and had what we needed. You can’t beat the view! Nice quiet little spot away from the crowds
Stayed 6 nights in Apr 2026
Verified review

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel overall. Well maintained, great location. Nice relaxing place. Not a lot of amenities but if you’re looking for a great quiet location this is it. Only a short beach walk to Playa Norte. Staff weren’t overly friendly but we had no issues with anything so didn’t have the need for much interaction
Stayed 7 nights in Apr 2026
Verified review

6/10 Okay

Paige

Liked: Cleanliness
Disliked: Staff & service, amenities
Good location, not very helpful staff
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Great location,
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great, central and quiet, and great communal amenities, pool, coffee, water. Wifi great, had a problem with the lock on my door and it was fixed straight away
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Somehow hidden from the constant wind. Nice to get away from crowds.
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 3 nights in Oct 2025
Verified review

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Location and super close to North Beach. Lots of great dining options close by.
Stayed 6 nights in Nov 2025
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Staff nice and very helpful. Very nice quiet stay, but close to everything Playa Norte. Would definitely stay again and plan to soon.
Stayed 6 nights in Nov 2025
Verified review

8/10 Good

Tara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! Room was clean, ample space and the air conditioning worked great. Only complaint about the room was it was tricky to get the water temperature to a good temp and the water pressure was non existent which made it difficult to rinse your hair. The pool area was very nice as well as the beach. All staff we encountered were very nice.
Stayed 4 nights in Jan 2026
Verified review

8/10 Good

Bryan

Liked: Cleanliness, amenities, property conditions & facilities
Good location
Stayed 5 nights in Oct 2025
Verified review

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities
Very clean room. Nice beach.
Stayed 14 nights in Jan 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service
Nice pool!
Stayed 4 nights in Nov 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, amenities, property conditions & facilities
So quiet and calm!
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Rodney

Liked: Amenities, property conditions & facilities
Great place.
Stayed 7 nights in Jun 2025
Verified review

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great place to stay. Nice and quiet
Stayed 4 nights in Aug 2025
Verified review

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
The location
Stayed 5 nights in Dec 2025
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, relaxing location.
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

Toto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place and great staff
Stayed 4 nights in Apr 2025
Verified review

10/10 Excellent

Christine

Liked: Cleanliness
The hotel is really a hidden gem. The staff are lovely and the pool and beach area are very special. The rooms just need a reno and are a bit small.
Stayed 7 nights in Oct 2025
Verified review

2/10 Terrible

Edward

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was infested with sand fleas. The over night reception stated she thought they were as well. We dealt with this for 2 days and all they offered was for a maintenance guy to come sweep them off to the floor and leave a can of spray. Finally on day 3 they moved us at my demand. At check out we found cockroaches. Gross gross gross. The only thing good about it was Franco. The bell boy, the pool boy and the cook I’m pretty sure. He was very nice.
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

michele

Liked: Cleanliness, staff & service, property conditions & facilities
Will for sure stay here again.
Stayed 5 nights in Aug 2024
Verified review

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning location directly on the beach. The hotel was beautiful and the atmosphere was tranquil. Within walking distance to excellent restaurants and boutique shops.
Stayed 1 night in Aug 2025