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Hotel Soberanis

2.5 star property

Photo gallery for Hotel Soberanis

Hallway
Business Room | Living area
Restaurant
Restaurant
Family Room

Reviews

7.0 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services
  • Laundry room
  • Room service
The current price is NZ$104
includes taxes & fees
21 May - 22 May

Explore the area

View map
Av. Coba No. 5 y 7, Sm. 22, Centro, Cancun, QROO, 77500
  • Place, Las Palapas Park
    ‪3 min walk‬
  • Place, Benito Juarez Municipal Building
    ‪5 min walk‬
  • Place, Plaza 28
    ‪9 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪32 min drive‬

Room options

View all photos for Basic Room

Basic Room

Basic Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room

Family Room

Family Room

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Business Room

Business Room | Living area

Business Room

  • City view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(8 reviews)
  • City view
  • 25 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About the area

Cancun

Hotel Soberanis places you in the centre of Cancun, steps from Ceviche Square and within a short 5-minute stroll of Las Palapas Park. Highlights at this hotel include free in-room WiFi. .Terraza Soberanis serves Mexican cuisine and is open for breakfast, lunch and dinner. Other amenities include free Wi-Fi in public areas and laundry facilities. .Attractions within a 10-minute drive of this Downtown Cancun hotel include Plaza Las Americas and Puerto Cancun Marina Town Center.

What's nearby

  • Ceviche Square - 3 min walk - 0.3 km
  • Las Palapas Park - 3 min walk - 0.3 km
  • Benito Juarez Municipal Building - 5 min walk - 0.5 km
  • Plaza 28 - 9 min walk - 0.8 km
  • Plaza Las Americas - 18 min walk - 1.5 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive

Restaurants

  • ‪11:11 Club - ‬5 min walk
  • ‪Hunter Bar - ‬3 min walk
  • ‪Rolandi's - ‬4 min walk
  • ‪El Expendio Café Kobá - ‬4 min walk
  • ‪Taqueria El Poblano - ‬3 min walk

About this property

Hotel Soberanis

Public spaces have free WiFi. A business centre and a meeting room are available. Multilingual staff, tour/ticket assistance, and laundry facilities are also featured at Hotel Soberanis.

This Cancun hotel is smoke free.

  • 77 guestrooms or units
  • 3 levels
  • 2 buildings
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Lift
  • No smoking on site
  • 1 conference room
Hotel Soberanis offers 77 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Cancun hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Restaurants on site

  • Terraza Soberanis

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift (140 centimetre wide door)
  • Low-height door lock
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (50 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Friday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Soberanis

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property only accepts cash. For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Soberanis
Hotel Soberanis Cancun
Soberanis Cancun
Hotel Soberanis Hotel
Hotel Soberanis Cancun
Hotel Soberanis Hotel Cancun

Frequently asked questions

What is the cancellation policy at Hotel Soberanis?

Hotel Soberanis offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Soberanis?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Soberanis on 21 May 2026 start from NZ$104, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Soberanis?

The closest beach to Hotel Soberanis is Delfines Beach (11.7 km).

Is there a free airport shuttle available at Hotel Soberanis?

No, Hotel Soberanis does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Soberanis?

Yep, you can grab a meal at Hotel Soberanis's onsite restaurant that serves Mexican cuisine.The dining venue is closed on Monday, Tuesday, Wednesday, Thursday and Friday.

What time are check-in & check-out at Hotel Soberanis?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Soberanis?

No, pets and service animals are not allowed.

Hotel Soberanis Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 40 out of 245 reviews
Rating 8 - Good. 94 out of 245 reviews
Rating 6 - Okay. 68 out of 245 reviews
Rating 4 - Poor. 29 out of 245 reviews
Rating 2 - Terrible. 14 out of 245 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Dr. Anjan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
CLEAN ROOM GOOD STAFF GOOD SECURITY ALL OK EXCEPT , NO RESTUARENT, OR CAFETERIA
Stayed 10 nights in Jul 2025

10/10 Excellent

FERNANDO

Stayed 1 night in Sep 2025

10/10 Excellent

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
El cuarto estaba muy grande y limpio,muy seguro y el personal muy amables.
Stayed 3 nights in Sep 2025

8/10 Good

Robert

I’ve booked through Orbitz for years. When it says taxes and fees included, I’ve never have been charged additional amounts by the hotel. This hotel charges a environmental sanitation fee.
Stayed 10 nights in Aug 2025

8/10 Good

Rainer

Liked: Cleanliness, staff & service, property conditions & facilities
It was good
Stayed 6 nights in Jan 2025

10/10 Excellent

Gustavo A Murillo, Irving

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and hotel overall is great. Truly convenient location. I recommend to those staying in Cancun as it’s a money saver.
Stayed 4 nights in Jan 2025

2/10 Terrible

Aman

Stayed 1 night in Oct 2023

4/10 Poor

Jase

Travelled with partner
Disliked: Amenities, property conditions & facilities
Rooms do not provide much amenities and the Wi-Fi does not work. No elevator, have to carry suitcase up flights of stairs.
Stayed 2 nights in Oct 2023

8/10 Good

Juan Ruben

Liked: Staff & service, amenities, property conditions & facilities
the hotel is in renovation looks nice, the area is safe, clean room, no complaints.
Stayed 1 night in Nov 2022

2/10 Terrible

Aida E.

Liked: Cleanliness
Disliked: Staff & service
Stayed 3 nights in Apr 2022

6/10 Okay

alain

Travelled with family
Liked: Cleanliness, staff & service
Just average basic accommodation
Stayed 3 nights in Jan 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great
Stayed 1 night in Dec 2021

6/10 Okay

Verified traveller

Liked: Staff & service
Needs some cosmetic improvement, but my primary concern was the lack of hot water. I tried two different rooms on different floors, yet there was no hot water. It was luke-warm at best, even after letting the water run for 10 minutes. Maybe not important to some guests, but for me, I enjoy a hot shower.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfecto

Everything was perfect for me, thanks to everyone at the hotel, Muchas Gracias
Stayed 13 nights in Oct 2021

8/10 Good

MARIA ELENA

Stayed 1 night in Aug 2021

8/10 Good

Nestor

Travelled with family
Liked: Cleanliness, staff & service
Es un hotel ya viejo, le falta mantenimiento, solo nos quedamos una noche para descansar. La atencion del personal fue excelent
Stayed 1 night in Jan 2021

6/10 Okay

Yoli

Disliked: Cleanliness, amenities, property conditions & facilities
It was dirty. To use the air condition and TV remote control. I had to pay a deposit to use them. To get back my deposit, I had to wait 20 min, until they checked I didn't take them... No I don't recommend this hotel
Stayed 1 night in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price and safe and clean very close from everything
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

4/10 Poor

andra

Disliked: Cleanliness, property conditions & facilities, room comfort

Old hotel

Only for one night stays, when there’s no other option. The hotel is really old looking, beds are very unconfortable, you hear noises at all hours of the night. Don’t recommend it.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
It was alright Breakfast plan includes 2 options

10/10 Excellent

Ula, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

7 nights

We spent 7 nights here. No complaints. Yes, it is noisy. You would hear people talking in the hall like they are in your room. However, we were swimming and walking all day, and in the evening - so tired that you fall asleep immediately. We were leaving couple dollars for the cleaning lady and our room was shining everyday. Location is great, lots of places to eat, supermarket right around the corner.

6/10 Okay

Grace, Chicago, IL.

Disliked: Staff & service

Convenient Hotel in front of Local IMSS Hospital.

The facility is located in front of a General and Emergencies IMSS Hospital. It is very convenient for those like ourselves who had a family member hospitalized there. The staff needs more training about how to welcome guests and take care of their needs. They barely smile to you. One morning I requested a notepad, and one of the employees at the front desk suggested me to go to the OXXO store down the block to get it. The other employee noticed my surprise to his partner suggestion and gave me two sheets of paper that he counted before he handed out to me. The place is reasonable clean, but my toilet didn't have a lid. The included breakfast is limited to eggs with one more ingredient only (ham, bacon..), fried beans, coffee, and a not very nice orange soda. The rooms have A/C and fan ceiling. No issues there.

4/10 Poor

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort

8/10 Good

mario, NJ

Liked: Cleanliness, staff & service

A lot of value, for your buck!

Right at the center of everything, Soberanis gave me a clean , secure, and economical place to stay. The air conditioning was really nice, but , I've never seen a ceiling fan that put out sooooo much air, that the hotel should've been lifting off its foundation . Awesome place, centrally located.