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Na Balam Hotel

3.0 star property
Family fun on the beach, near North Beach

Choose dates to view prices

Na Balam Hotel

Photo gallery for Na Balam Hotel

Aerial view
View from room
Two Bedroom Suite
Two Bedroom Suite
Poolside Room | Bathroom

Overview of Na Balam Hotel

Reviews
8.2

Very good

Popular amenities

  • PoolPoolPool
  • Parking includedParking includedParking included
  • HousekeepingHousekeepingHousekeeping
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Air conditioningAir conditioningAir conditioning

Explore the area

Map
Calle Zazil-ha No. 118, Isla Mujeres, QROO, 77400
  • Popular LocationNorth Beach1 min walk
  • Popular LocationMiguel Hidalgo7 min walk
  • Popular LocationTerminal Marítima Isla Mujeres12 min walk
  • AirportCancun, Quintana Roo (CUN-Cancun Intl.)120 min drive

Room options

View all photos for Poolside Suite

Poolside Suite

Poolside Suite

Highlights

Individually furnished
Individually decorated
Air conditioning
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
In-room safe
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Poolside Room

Poolside Room

Poolside Room

Highlights

Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
Ceiling fan
Private bathroom
Free bottled water
  • 54 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Two Bedroom Suite

Two Bedroom Suite

Two Bedroom Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Free cots/infant beds
Flat-screen TV
2 bedrooms
  • 104 sq m
  • Sleeps 5
  • 2 King Beds

View all photos for Room Standard With Pool View

In-room safe, individually decorated, individually furnished

Room Standard With Pool View

  • Sleeps 4
  • 2 Double Beds

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About the area

Isla Mujeres

A family-friendly stay in Isla Mujeres awaits you at Na Balam Hotel. Within steps you'll find North Beach and Isla Mujeres Ferry Terminal within a 15-minute stroll. Highlights at this beach hotel include a restaurant, an outdoor swimming pool, and free self parking. .Oceanvs serves Mediterranean cuisine and is open for brunch, lunch, and dinner. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Other amenities include free WiFi in public areas, a terrace, and a garden. There's also free extended parking, along with the convenience of an airport shuttle. .With a stay at this Centro - Supmza 001 hotel, you'll be 14.6 km (9.1 mi) from Ultramar Ferry Puerto Juárez and 24.7 km (15.3 mi) from Tortuga Beach.

What's nearby

  • North Beach - 1 min walk
  • Miguel Hidalgo - 7 min walk
  • Cocal Beach - 10 min walk
  • Terminal Marítima Isla Mujeres - 12 min walk
  • Dolphin Discovery - 10 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 120 min drive

Restaurants

  • Lima y Coco - 2 min walk
  • Stingray - 5 min walk
  • Las Hamacas - 2 min walk
  • Guru Beach Club & Restaurant - 1 min walk
  • Buho's - 2 min walk

About this property

Na Balam Hotel

Family fun on the beach, near North Beach
There's a restaurant on site. You can enjoy a drink at one of the bars, which include a beach bar and a bar/lounge. Public spaces have free WiFi. An airport shuttle (available on request) and a ferry terminal shuttle are available for a fee. An outdoor pool, a terrace, and multilingual staff are also featured at the family-friendly Na Balam Hotel. The hotel can provide wedding services and tour/ticket assistance. Free self parking is available.

This Isla Mujeres hotel is smoke free.

  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Terrace
  • Garden
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Dining venue
Na Balam Hotel offers 21 accommodations, which are accessible via exterior corridors and feature safes and complimentary bottled water. Each accommodation is individually furnished and decorated. 32-inch flat-screen televisions come with satellite channels. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and hair dryers can be requested.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times and on request
  • Ferry terminal shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • A bar/lounge
  • A beach bar
  • A restaurant

Restaurants on site

  • Oceanvs

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk
  • Safe at front desk

Guest services

  • Daily housekeeping
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 2 floors
  • 7 buildings
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer on request
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Individual decor
  • Individual furnishings
  • Safe

Policies

Check-in

Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available

Check-out

Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Na Balam Hotel

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 50 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. Contactless check-in and contactless check-out are available.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

balam Hotel
Beach Hotel na balam Isla Mujeres
Beach na balam
Beach na balam Isla Mujeres
Hotel Na Balam Beach
Na Balam Beach Isla Mujeres
Na Balam Hotel Hotel
Na Balam Hotel Isla Mujeres
Na Balam Beach Hotel Villas
Na Balam Hotel Hotel Isla Mujeres

Frequently asked questions

What is the cancellation policy at Na Balam Hotel?

Na Balam Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Na Balam Hotel?

As of 3 May 2024, prices found for a 1-night stay for 2 adults at Na Balam Hotel on 7 May 2024 start from NZ$342.57, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Na Balam Hotel?

Yep, Na Balam Hotel has a free self car park and free extended parking.

Does Na Balam Hotel have a pool?

Na Balam Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella.

Are pets allowed at Na Balam Hotel?

No, pets and service animals are not allowed.

Na Balam Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 296 out of 743 reviews" "
Rating 8 - Good. 285 out of 743 reviews" "
Rating 6 - Okay. 92 out of 743 reviews" "
Rating 4 - Poor. 44 out of 743 reviews" "
Rating 2 - Terrible. 26 out of 743 reviews" "

8.6/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and laid back vibe
We loved the convenience of belong close to North beach and walking distance to Hidalgo St
Stayed 5 nights in Jan 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was our 2nd stay and it was just as great as the first. Thank you.

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect for our days at playa Norte
Stayed 1 night in Jan 2024

10/10 Excellent

Hortencia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the hotel, my room, the amenities & close to the beach.
Stayed 1 night in Dec 2023

8/10 Good

Blair

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Diane

Travelled with group
Liked: Amenities
Charming real mexi-feel property, excellent proximity to beach, Super clean, friendly staff. Late check in poorly handled otherwise great
Stayed 9 nights in Nov 2023

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Love this place. Hate to give it a great review because it might become more popular! But the rooms are comfortable and the whole area is beautiful. Great location.
Stayed 4 nights in Oct 2023

6/10 Okay

Amber

Travelled with partner
Disliked: Amenities, property conditions & facilities
We checked out of the property after one night due to a couple of challenges: There was a lingering sewer smell that we've not experienced before and we've been regular visitors for a number of years. The door lock on our unit was not something that I could operate independently but my handy husband had the knack. (The door had been tampered with and there were a number of 'repairs' so it appeared to have been a known issue.) And the pool was cloudy and uninviting. We were celebrating a special event so we made the decision to move to a place that we were more comfortable despite the double expense. I think our experience may have been seasonal so read more reviews before you make a decision!
Stayed 4 nights in Sep 2023

10/10 Excellent

Curtis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Na Balam was Awesome!!!! My Wife and I had such a relaxing time. The staff was laid back and offered information and supported our overall stay.
Stayed 4 nights in Aug 2023