Dreams Sapphire Resort & Spa - All Inclusive

Property class: 5 and above

Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

A resort with a large swimming pool, palm trees, and a beach view.
Property video
A luxurious resort with thatched-roof overwater bungalows, a pool, and ambient lighting.
A beach with thatched umbrellas and blue lounge chairs.
A spacious restaurant with high ceilings, wooden beams, and hanging pendant lights. Tables are set with white napkins and glassware.

Reviews

8.0 out of 10
Very good

Popular amenities

  • All-inclusive
  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$587
includes taxes & fees
17 Nov - 18 Nov

Explore the area

View map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Place, Arrecife de Puerto Morelos National Park
    ‪3 min walk‬
  • Place, Puerto Morelos Beach
    ‪14 min walk‬
  • Place, Puerto Morelos Town Square
    ‪6 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪25 min drive‬

Room options

Junior Suite Tropical View Double

8.8 out of 10
Excellent
(52 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front Double

7.6 out of 10
Good
(7 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Tropical View Double

7.8 out of 10
Good
(13 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Junior Suite Ocean Front Swim Out King

8.0 out of 10
Very good
(6 reviews)
  • Beach view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front Swim Out Double

9.4 out of 10
Exceptional
(3 reviews)
  • Beach view
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Preferred Club Governor Suite Ocean Front King

  • Ocean view
  • 145 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Two-Bedroom Family Suite Tropical View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 97 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

Preferred Club Master Suite Ocean Front King

  • Ocean view
  • 97 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Preferred Club Master Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 97 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(1 review)
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Junior Suite Ocean Front Double

  • Sea view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Junior Suite Ocean Front Swim Out King

10.0 out of 10
Exceptional
(1 review)
  • Beach view
  • 57 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Junior Suite Ocean Front Swim Out Double

  • Beach view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

Club Master Suite Ocean Front King

  • Ocean view
  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Master Suite Ocean Front Swim Out King

  • Beach view
  • 114 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Club Two-Story Villa

10.0 out of 10
Exceptional
(1 review)
  • 120 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

Junior Suite Tropical View King

8.2 out of 10
Very good
(73 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Preferred Club Junior Suite Tropical View King

8.0 out of 10
Very good
(10 reviews)
  • Garden view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Preferred Club Junior Suite Ocean Front King

8.0 out of 10
Very good
(13 reviews)
  • Ocean view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Dreams Sapphire Resort & Spa - All Inclusive. Within a 5-minute stroll you'll find Arrecife de Puerto Morelos National Park and Puerto Morelos Beach within a 15-minute walk. .A day of pampering at Dreams Spa can include deep-tissue massages, hot stone massages and body wraps along with aromatherapy and hydrotherapy. The theme restaurant, Himitsu, serves Asian cuisine and is open for dinner. Spend the day at the beach where you'll find sunloungers, and enjoy the 4 outdoor swimming pools and free water park. 8295 square feet (771 square metres) of event facilities include 4 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a gym and an outdoor tennis court. Free buffet breakfast is available daily between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of car rentals on site.

What's nearby

  • Arrecife de Puerto Morelos National Park - 3 min walk - 0.3 km
  • Puerto Morelos Beach - 14 min walk - 1.2 km
  • Ojo de Agua Beach - 5 min drive - 4.6 km
  • Puerto Morelos Town Square - 6 min drive - 5.0 km
  • Xcaret Eco Theme Park - 53 min drive - 54.6 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Bluewater Grill - ‬3 min walk
  • ‪Portofino - ‬14 min walk
  • ‪Club Preferred Beach - ‬4 min walk
  • ‪Moments Lobby Bar - ‬1 min walk
  • ‪The Kitchen Table - ‬8 min walk

About this property

Dreams Sapphire Resort & Spa - All Inclusive

Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with umbrellas. At Dreams Sapphire Resort & Spa - All Inclusive, you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. WiFi is free in public spaces. This all-inclusive property also offers a complimentary water park, a complimentary children's club and a children's pool.

Smoking is allowed in designated areas at this 5-star Puerto Morelos property.

  • 568 guestrooms or units
  • 3 levels
  • 15 buildings
  • 8 dining venues
  • 3 bars by the pool
  • 2 swim-up bars
  • 6 bars or lounges
  • 8295 sq ft of conference space
  • 771 sq. m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Water dispenser
  • Bar on the beach
  • Coffee shop
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with free minibar items and a safe. Rooms open to balconies or patios. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Dreams Spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

Property amenities

Restaurants on site

  • Bluewater Grill
  • Bordeaux
  • El Patio
  • Himitsu
  • Portofino

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

Property Registration Number 011-007-003238/2025

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Dreams Sapphire Resort & Spa - All Inclusive?

Dreams Sapphire Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Dreams Sapphire Resort & Spa - All Inclusive on 17 Nov 2026 start from NZ$587, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Dreams Sapphire Resort & Spa - All Inclusive?

Yep, Dreams Sapphire Resort & Spa - All Inclusive is a short 13-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find water sports equipment and boat tours.

Is there a spa on site at Dreams Sapphire Resort & Spa - All Inclusive?

Yep, Dreams Spa is available for guests. It has a hot tub, a steam room and a sauna. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as Swedish massages.

Does Dreams Sapphire Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Dreams Sapphire Resort & Spa - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

Does Dreams Sapphire Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Sapphire Resort & Spa - All Inclusive?

Dreams Sapphire Resort & Spa - All Inclusive features 3 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Dreams Sapphire Resort & Spa - All Inclusive a romantic place to stay?

A hot tub and couples spa treatments, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Dreams Sapphire Resort & Spa - All Inclusive.

Is Dreams Sapphire Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dreams Sapphire Resort & Spa - All Inclusive is a hit with families.

Does Dreams Sapphire Resort & Spa - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is offered daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Dreams Sapphire Resort & Spa - All Inclusive?

No, Dreams Sapphire Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Sapphire Resort & Spa - All Inclusive?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at the onsite restaurant that serves Asian cuisine.

What time are check-in & check-out at Dreams Sapphire Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Dreams Sapphire Resort & Spa - All Inclusive?

Dogs are welcome at Dreams Sapphire Resort & Spa - All Inclusive, with food and water bowls on offer. Just so you know, there's a limit of one pet, with a maximum weight of up to 10 kg per pet.

Dreams Sapphire Resort & Spa - All Inclusive Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 477 out of 1005 reviews
Rating 8 - Good. 248 out of 1005 reviews
Rating 6 - Okay. 147 out of 1005 reviews
Rating 4 - Poor. 54 out of 1005 reviews
Rating 2 - Terrible. 79 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to be will be back
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience was excellent.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay everything was perfect
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this resort! The staff was sooo very nice. Beautiful grounds. Highly recommend!
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for a family vacation!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean. The staff was very friendly and helpful. I highly recommend toa place and can’t wait to bring my family again.
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for the family
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff service is great. It’s family friendly so great for families with small children. The rooms get cleaned every day. The place has a great atmosphere.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms, pools, and property were clean and accommodating. I enjoyed my stay very family friendly. I upgraded and I had access to the rooftop pool which was for adults only and it was very relaxing. The staff were the best very friendly and ready to cater to your every need. The food was ok. I went to 5 of the restaurants including the buffet. They had games for the kids to play and pool activities and games with music to enjoy during the day.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Staff was very friendly, The food was delicious and the pool entertainment was very good. The night entertainment was Ok, but there’s nothing to do after 11 Pm. Overall great experience
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love everything was peaceful , people was incredibly attentive
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Be mindful of when certain restaurants are open when deciding where to go for dinner.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to relax. Food was delicious in the restaurants we ate at. Service was exceptional. Check in was great. Beach Bar and pool bar attendants were the best. Just a perfect fun family vacation. Stayed in preferred swimout..loved it. Stayed almost too cool in our room. Sad about the seaweed but it seems to be in caribbean also. Thanks for special visit!!
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family had an amazing vacation at Dreams Sapphire Resort & Spa! From the moment we arrived, every staff member was extremely polite, professional, and welcoming. They made us feel like truly special guests, and their outstanding service made our stay unforgettable. The resort was beautiful, the atmosphere was relaxing, and our entire family had a wonderful time creating memories together. The resort is now our top vacation destination, and we will gladly recommend it to our friends, family, and community so they can enjoy the same exceptional experience. Thank you to the entire team for making our vacation so special!
Stayed 6 nights in Jul 2026
Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
The place is gorgeous,
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property and happy place to stay and enjoy . Highly recommended
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. They need more jitney cabs to and from the lobby to your rooms. Long walks.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly and helpful and the resort was clean and beautiful!
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, staff was unbelievable and went the extra mile for me
Stayed 6 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The pool was incredible. The beach area Is really lacking however.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities
Lovely hotel with great foods and lovely staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, the staff was super friendly and helpful at all times of the day. The pool was great as well, the entertainment staff did a good job keeping the crowd alive in the heat. The only thing I’d like to see different is the variety of food. A lot of American food, my family was expecting more Mexicans dishes.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and facilities are lovely. Love that it’s not a gigantic resort. Plenty of spaces to relax and enjoy the gorgeous ocean views. Loved the Blue Grill Restaurant for a chill lunch. Buffet is great for breakfast, but don’t miss the handmade Sopas near the theater. Felix was an awesome server at the pool, so helpful. Will definitely be back.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, wonderful staff, excellent food, not pleased with paying for preferred and being unable to take the kids with us to the preferred pool.
Stayed 7 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
SUPER kid friendly.
Stayed 1 night in Mar 2026