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Dreams Sapphire Resort & Spa - All Inclusive

4.5 star property
Luxury property on the beach, with 4 outdoor pools

Photo gallery for Dreams Sapphire Resort & Spa - All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
NEW Preferred Club Indigo Junior Swim Out Ocean Front King
Exterior
Rooftop terrace
Ballroom

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar
  • Breakfast included
The current price is NZ$523
includes taxes & fees
15 Oct - 16 Oct

Explore the area

View map
Super Manzana 11, Manzana 9, Lote 10, Puerto Morelos, QROO, 77580
  • Place, Puerto Morelos Beach
    ‪11 min walk‬
  • Place, Ojo de Agua Beach
    ‪5 min drive‬
  • Place, Puerto Morelos Town Square
    ‪5 min drive‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Junior Suite Tropical View Double

Terrace/patio

Deluxe Junior Suite Tropical View Double

9.0 out of 10
Wonderful
(43 reviews)

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Renovated in 2019
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Ocean Front Double

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Junior Suite Ocean Front Double

8.4 out of 10
Very good
(6 reviews)

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Tropical View Double

Terrace/patio

Preferred Club Junior Suite Tropical View Double

7.6 out of 10
Good
(11 reviews)

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Junior Suite Beach Front Swim Out King

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Junior Suite Beach Front Swim Out King

8.0 out of 10
Very good
(5 reviews)

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 50 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Beach Front Swim Out Double

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Junior Suite Beach Front Swim Out Double

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Preferred Club Governor Suite

Preferred Club Governor Suite

Preferred Club Governor Suite

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 92 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Junior Suite Tropical View

Terrace/patio

Family Junior Suite Tropical View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Renovated in 2019
  • 97 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Family Junior Suite Tropical View

Terrace/patio

Preferred Club Family Junior Suite Tropical View

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 97 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds and 1 King Bed

View all photos for Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King

Preferred Club Master Suite Ocean Front King

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 97 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Preferred Club Master Suite Beach Front Swim Out King

Preferred Club Master Suite Beach Front Swim Out King

Preferred Club Master Suite Beach Front Swim Out King

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Dining table
  • 97 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed (Deluxe)

Terrace/patio

Junior Suite, 1 King Bed (Deluxe)

9.0 out of 10
Wonderful
(12 reviews)

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Renovated in 2019
  • 48 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Deluxe)

Terrace/patio

Junior Suite, 2 Double Beds (Deluxe)

8.4 out of 10
Very good
(9 reviews)

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Renovated in 2019
  • 48 sq m
  • Resort view
  • Sleeps 4
  • 2 Double Beds

View all photos for NEW Preferred Club Indigo Junior Suite Ocean Front King

NEW Preferred Club Indigo Junior Suite Ocean Front King

NEW Preferred Club Indigo Junior Suite Ocean Front King

8.0 out of 10
Very good
(1 review)

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Junior Suite Ocean Front Double

NEW Preferred Club Indigo Junior Suite Ocean Front Double

NEW Preferred Club Indigo Junior Suite Ocean Front Double

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 4
  • 2 Double Beds

View all photos for NEW Preferred Club Indigo Junior Swim Out Ocean Front King

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

NEW Preferred Club Indigo Junior Swim Out Ocean Front King

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

NEW Preferred Club Indigo Junior Swim Out Ocean Front Double

Highlights

Deck/patio
Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 57 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for NEW Preferred Club Indigo Master Suite Ocean Front

NEW Preferred Club Indigo Master Suite Ocean Front

NEW Preferred Club Indigo Master Suite Ocean Front

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 114 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

NEW Preferred Club Indigo Master Suite Ocean Front Swim Out

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private plunge pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 114 sq m
  • 1 bedroom
  • Beach view
  • Sleeps 3
  • 2 Double Beds

View all photos for NEW Preferred Club Indigo Two-Story Villa

NEW Preferred Club Indigo Two-Story Villa | Terrace/patio

NEW Preferred Club Indigo Two-Story Villa

10.0 out of 10
Exceptional
(1 review)

Highlights

Deck/patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
  • 120 sq m
  • 2 bedrooms
  • Sleeps 8
  • 1 King Bed, 2 Double Beds and 1 Queen Sofa Bed

View all photos for Deluxe Junior Suite Tropical View King

Terrace/patio

Deluxe Junior Suite Tropical View King

8.2 out of 10
Very good
(65 reviews)

Highlights

Deck/patio
Air conditioning
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
Renovated in 2019
  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Preferred Club Junior Suite Tropical View King

Terrace/patio

Preferred Club Junior Suite Tropical View King

7.6 out of 10
Good
(7 reviews)

Highlights

Deck/patio
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
Pillow menu
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Preferred Club Junior Suite Ocean Front King

1 bedroom, premium bedding, down duvets, free minibar

Preferred Club Junior Suite Ocean Front King

7.4 out of 10
Good
(10 reviews)

Highlights

Deck/patio
Private outdoor hot tub
Air conditioning
Club Lounge
Free rollaway/extra beds
Free cots/infant beds
Free minibar items
LED TV
  • 48 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 2
  • 1 King Bed

About the area

Puerto Morelos

A luxury stay in Puerto Morelos awaits you at Dreams Sapphire Resort & Spa - All Inclusive. Within a 5-minute stroll you'll find Arrecife de Puerto Morelos National Park and Puerto Morelos Beach within a 15-minute walk. Highlights at this all-inclusive property include 8 restaurants, 4 outdoor swimming pools and a full-service spa. .A day of pampering at Dreams Spa by Pevonia can include deep-tissue massages, hot stone massages, detox wraps and body wraps along with access to the sauna. With 3 poolside bars and 6 lounge bars to choose from, you can enjoy a drink at the property. Spend the day at the beach where you'll find umbrellas, and enjoy the 2 outdoor tennis courts and free water park. 8295 square feet (771 square metres) of event facilities include 4 meeting rooms and a conference centre. Other amenities include free Wi-Fi in public areas, a gym and a sauna. Each morning free buffet breakfast is offered between 7:00 AM and 11:30 AM. There's also the convenience of car rentals on site. .Attractions within a 20-minute drive of this 4.5-property class Puerto Morelos property include Moon Palace Golf Club and Puerto Morelos Town Square.

What's nearby

  • Puerto Morelos Beach - 11 min walk - 1.0 km
  • Crococun Zoo - 3 min drive - 2.5 km
  • Ojo de Agua Beach - 5 min drive - 3.9 km
  • Puerto Morelos Town Square - 5 min drive - 4.3 km
  • Petempich Bay - 11 min drive - 4.7 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 22 min drive

Restaurants

  • ‪Bistro El Beso - ‬7 min walk
  • ‪Swim Up Bar - ‬7 min walk
  • ‪Market Cafe - ‬4 min walk
  • ‪Villa Marina - ‬10 min walk
  • ‪Casa del Mar - ‬9 min walk

About this property

Dreams Sapphire Resort & Spa - All Inclusive

Luxury property on the beach, with 4 outdoor pools
Dreams Sapphire Resort & Spa - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Dreams Sapphire Resort & Spa - All Inclusive, you'll find a full-service spa, a complimentary water park, and 4 outdoor swimming pools. There are 8 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 3 poolside bars and 6 bars/lounges. Free breakfast is served daily. WiFi is free in public spaces.

Event space at this property measures 8295 square feet (771 square metres) and includes a conference centre. A children's pool, a fitness centre, and a sauna are also featured at the luxury Dreams Sapphire Resort & Spa - All Inclusive.

Smoking is allowed in designated areas at this 4.5-star Puerto Morelos property.

  • 568 guestrooms or units
  • 3 levels
  • 15 buildings
  • 8 dining venues
  • 3 bars by the pool
  • 6 bars or lounges
  • 8295 sq ft of conference space
  • 771 sq. m of conference space
  • Built in 2001
  • Buffet breakfast (free)
  • Deli
  • Kid's club
  • Childcare (surcharge)
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • ATM
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Coffee shop
  • Swim-up bar
Dreams Sapphire Resort & Spa - All Inclusive offers 568 accommodations with iPod docking stations and free minibar items. Beds feature down duvets and premium bedding. A pillow menu is available. 50-inch LED televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Renovation of all guestrooms was completed in September 2019.

Dreams Spa by Pevonia has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:30 AM
  • 3 poolside bars
  • 6 bars/lounges
  • 8 restaurants
  • A coffee shop/cafe
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 2 outdoor tennis courts
  • 4 outdoor pools
  • Air hockey
  • Archery
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Foosball table
  • Free bicycle rentals
  • Free water park
  • Full-service spa
  • Games
  • Gym
  • Kayaking
  • Mini golf
  • Paddleboard
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Table tennis
  • Water sports equipment
  • Waterslide
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Beach toys
  • Children's club
  • Children's games
  • Children's pool
  • Children's toys
  • Free rollaway/extra bed
  • Free water park access
  • In-room babysitting
  • In-room cot
  • Mini golf
  • Playground
  • Snack bar/deli
  • Stroller
  • Trampoline
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Conference centre (8,295 square foot of space)

Outdoors

  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (112 centimetre high)
  • Magnifying mirror
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (109 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 15 buildings
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • Built in 2001
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Renovated guestrooms - September 2019
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Free stocked minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 65 per pet, per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and American Express. Cash is not accepted. This property uses a grey water recycling system.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a first aid kit in all accommodation.

We should mention

  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • For stays on 1 January, the total price shown includes a charge for a mandatory New Year's Day gala dinner.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Now Sapphire Riviera Cancun
Now Riviera Sapphire
Now Sapphire All Inclusive
Now Sapphire Cancun
Now Sapphire Cancun All Inclusive
Now Sapphire Riviera Cancun
Now Sapphire Riviera Cancun All Inclusive
Now Sapphire Riviera Cancun All Inclusive Puerto Morelos
Now Sapphire Riviera Cancun Puerto Morelos
Riviera Sapphire Cancun
Now Sapphire Riviera Cancun All Inclusive All-inclusive property

Frequently asked questions

What is the cancellation policy at Dreams Sapphire Resort & Spa - All Inclusive?

Dreams Sapphire Resort & Spa - All Inclusive offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Dreams Sapphire Resort & Spa - All Inclusive?

As of 14 Oct 2025, prices found for a 1-night stay for 2 adults at Dreams Sapphire Resort & Spa - All Inclusive on 15 Oct 2025 start from NZ$523.22, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Dreams Sapphire Resort & Spa - All Inclusive?

Yep, Dreams Sapphire Resort & Spa - All Inclusive is a short 13-minute walk from Puerto Morelos Beach. Fun beach activities include volleyball, snorkelling and scuba diving. You can also find water sports equipment and boat tours.

Is there a spa on site at Dreams Sapphire Resort & Spa - All Inclusive?

Yep, Dreams Spa by Pevonia is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body wraps and body scrubs, as well as beachside massages.

Does Dreams Sapphire Resort & Spa - All Inclusive have a pool?

Yep, and guests love it! Dreams Sapphire Resort & Spa - All Inclusive has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a drink from one of the bars.

Does Dreams Sapphire Resort & Spa - All Inclusive have a waterslide?

Yep, this property has a waterslide!

What luxury perks are available at Dreams Sapphire Resort & Spa - All Inclusive?

Dreams Sapphire Resort & Spa - All Inclusive features 3 poolside bars, 4 outdoor pools and a full-service spa. All guestrooms come with premium bedding, 24-hour room service and free minibar items.

What makes Dreams Sapphire Resort & Spa - All Inclusive a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Dreams Sapphire Resort & Spa - All Inclusive.

Is Dreams Sapphire Resort & Spa - All Inclusive family-friendly?

You bet! With amenities such as a children's club and a children's pool, as well as childcare services and free infant beds in the guestrooms, it's no surprise that Dreams Sapphire Resort & Spa - All Inclusive is a hit with families.

Does Dreams Sapphire Resort & Spa - All Inclusive serve breakfast?

Yeah, complimentary buffet brekkie is offered daily from 7:00 AM to 11:30 AM.

Is there a free airport shuttle available at Dreams Sapphire Resort & Spa - All Inclusive?

No, Dreams Sapphire Resort & Spa - All Inclusive does not offer an airport shuttle service.

Is there a bar or restaurant at Dreams Sapphire Resort & Spa - All Inclusive?

Relax with a coldie at the 3 poolside bars or 6 lounge bars, and grab a meal at Dreams Sapphire Resort & Spa - All Inclusive's 8 restaurants.

What time are check-in & check-out at Dreams Sapphire Resort & Spa - All Inclusive?

Check-in begins at 3:00 PM. Check-out time is noon.

Reviews

Dreams Sapphire Resort & Spa - All Inclusive Reviews

8.0

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 486 out of 1027 reviews
Rating 8 - Good. 249 out of 1027 reviews
Rating 6 - Okay. 151 out of 1027 reviews
Rating 4 - Poor. 55 out of 1027 reviews
Rating 2 - Terrible. 86 out of 1027 reviews

Reviews

8/10 Good

Sarah Angela Yuk-Fung

Stayed 4 nights in Apr 2025

8/10 Good

Melissa L

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Four Stars
Stayed 5 nights in Jun 2025

10/10 Excellent

Richard Michalski

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sargassum!!! Beach was horrific
Stayed 6 nights in Jul 2025

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We loved our stay with our family at Dreams Sapphire. We had two rooms in building 1 and our rooms were in a great location near pool and beach. The staff truly makes the stay memorable. The grounds were beautiful, pool lively and food was good. We upgraded to preferred which I would recommend as check in/check out and the preferred lounge, top shelf liquor in the lounge and preferred pool made it worth the money for our family. We will return to this resort!
Stayed 5 nights in Jun 2025

10/10 Excellent

christopher

Travelled with partner
Liked: Staff & service
Out dated
Stayed 4 nights in Apr 2025

10/10 Excellent

Nevena

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff is super friendly and will make sure to help you in any way they can. Antonio from the bar was awesome. He was always smiling and ready to provide the best service. One thing i didn't like was that guests get up super ealry and i am talking about 5 am to grab their spots by the pool, so if you are like me and get up around 8 or 9, you won't find any shade. The hotel does have a rule that says if you leave your spor for 45 min, they will remove your towels and belongings; however, i haven't seen it being enforced. I do think the experience would've been different if the beach was not "invaded" by the seaweed. Hotel did meet my expectations. This was 3rd Dreams that my family and I visited and I will definitely stay at Dreams again.
Stayed 6 nights in Jul 2025

6/10 Okay

Tristan

Travelled with family, Travelled with group
Liked: Cleanliness
Had a fun time for our short stay. Staff were friendly although didn’t always follow through (rollaway bed took two nights to turn up after being told different answers on whether it was coming at all by multiple people). Food was ok not amazing. Pool was good but closed early. And not Dreams fault but the seaweed was horrendous - piled high and sooooo smelly. Overall we had a fun stay especially with a day trip to Tulum including swimming with turtles and seeing ruins / swimming in cenotes, and a second day trip to Xcaret Xplorer.
Stayed 3 nights in Jun 2025

2/10 Terrible

Jason

Stayed 7 nights in Jun 2025

10/10 Excellent

Mariano

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jul 2025

4/10 Poor

Mojgan Davoodi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
We stayed at this resort, and I was not informed that we were landing in the middle of the jungle. I found a lizard and cockroaches in my room and had to call room service to remove them. There was animal feces on the stairs of our building, and when we complained, the response was, “It’s outside your building.” Be prepared to encounter raccoons in the main buffet area and iguanas near the pool. The front desk staff was extremely rude and unprofessional. Guadalupe, in particular, does not know how to treat customers with respect. She told us, “You are in the middle of the jungle — it’s normal.” I didn’t know I had paid for a four-star resort that feels more like a jungle. The ocean is full of seaweed, and the entire property smells terrible. I will not return to this resort, and I do not recommend it to anyone
Stayed 4 nights in Jun 2025

6/10 Okay

Erica

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Really not anywhere near a 5 star resort. Maybe a 3 star. I’m surprised they even allow this as part of the Hyatt group.
Stayed 4 nights in Jun 2025

8/10 Good

HAMID

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We upgraded to Preferred Club. Room was very clean and comfortable. Second time in this resort. They have upgraded a lot. Great entertainment team, lots of activity, family friendly, food was good to great specially in the World Cafe buffet. Other restaurants were also good. Staff was friendly. Ocean was not too good but can't take away points for that (natural). Lots of Sea weed. For ocean lovers its unusable. Won't mind staying there again.
Stayed 6 nights in Jun 2025

8/10 Good

Natalie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I love the hospitality I got from the moment I arrived. Everyone was very attentive and made my whole family feel welcome. I had one of the best waiters ever his name was Julio at the blue waters restaurant. He always went above and beyond with service.
Stayed 5 nights in Jun 2025

8/10 Good

Tae Won

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Very open concept facility, so there are very limited places to stay cool. All restaurant were lacking AC, so be prepared to adapt in tropical weather clothing! Otherwise, food is amazing and water slides are definitely a plus to stay!
Stayed 3 nights in Jun 2025

6/10 Okay

Maria

Liked: Cleanliness, staff & service
The grounds of the property are nice, the main lobby and common spaces needs upgrades. The beach had a lot of seaweed, we understand is out of their control. But it was never clean up and it had a pretty strong smell. Other resorts clean their beach front. I like pools, but taking walks on the beach and get my feet wet with the waives is on of my favorite things to do. Here unfortune it was not possible. Food and service was good. They have entrainment/family activities during the day (Zumba, pool games and shows). staff was great. Monica from entertainment make sure we knew about all the activities for the day.
Stayed 4 nights in Jun 2025

8/10 Good

Jesus, Chicago

Stayed 4 nights in Jun 2025

8/10 Good

Angelica

Stayed 3 nights in Jun 2025

2/10 Terrible

jenny

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Julie, Ellisville

Travelled with group
Liked: Amenities
Stayed 4 nights in Jun 2025

8/10 Good

Morgan Ashley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing service and communication. The transportation was easy and very good at communicating. Everyone was on top of it and very happy. Only thing: DONT DRINK THE WATER
Stayed 3 nights in Jun 2025

6/10 Okay

Christine Elliott

Liked: Cleanliness, amenities, property conditions & facilities
Service was surprisingly slow, especially with room issues such as air conditioning not working, our door lock not working, and needing basic supplies replenished such as bottled water.
Stayed 5 nights in Jun 2025

2/10 Terrible

jenny

Travelled with group
Liked: Staff & service
Disliked: Cleanliness
First of all, I want to clearly state that I am not an all inclusive traveler. This was only my 3rd time at an all inclusive. I stayed for 6 days so I did get a complete feel of the offerings. The cost of this resort verses the quality did not measure up. Staying at a local hotel and buying the food I would have wanted would cost less than half per day than Dreams. Inside my room did not feel fancy at all, the toilet seat not well attached-slid all around, the doors creaked, the furniture was dirty. Bed however, quite comfortable with nice sheets. The alcohol was bottom shelf and seemed watered down. Food was not exciting at all, nothing memorable except that theres plenty of it. There is no beach/ocean use as the seaweed is overtaking the resort. It is a coast wide issue, but as the whole coast has resorts, why not use some of the ill gained profits and sweep it up? So there are only 2 pools to choose from, a huge one for families and a smaller one for adults, a term which probably needs definition at a place like this. There is also a waterslide, which seemed to be lots of fun. Any further activities will cost you extra and will be done off property. The training for employees is excellent. Every service worker was kind and tried to ensure the guests happiness. The wedding I attended was orchestrated very well, was very well planned and was an excellent time.
Stayed 1 night in Jun 2025

10/10 Excellent

Cass E, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay in the Indigo Preferred section of the property. We especially enjoyed the Indigo Preferred rooftop pool. We did not like the Preferred level pool as much as it was back off the beach and there was no breeze. Food overall was very good and we never had to wait long for a table. The Preferred Lounge area was a great place to go for bites to eat from morning to night and had a nice bar. We would definitely visit this resort again.
Stayed 4 nights in Jun 2025

8/10 Good

Leana

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked the resort. It’s not a huge resort and there is zero shade anywhere in the pool. Maybe one little area would be nice. Staff was super friendly, everyone says hi when they pass you which is nice. In the buffet the tables weren’t really sanitized, they were just wiped off with a dry cloth. And the AC was more like cool air which made it VERY humid in our room.
Stayed 5 nights in Jun 2025

10/10 Excellent

Iola, Boca Raton

Stayed 3 nights in May 2025