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5.0 out of 5

"Very good I would stay here again " More

By a verified traveller on Thu 22 Sep 2022

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Hotel Description

At Renaissance Cancun Resort & Marina, you'll be 3.9 km (2.4 mi) from Langosta Beach and 5.7 km (3.5 mi) from Tortuga Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, Kaajal, serves Mexican cuisine and is open for breakfast, lunch, and dinner. Zek is the hotel's own bar. Enjoy the gym and spa tub. 2716 square feet (252 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center. Added amenities include WiFi in public areas and a snack bar/deli. Cooked-to-order breakfast is available daily between 6:30 AM and noon. There's also the convenience of limited parking.

Places within a 15-minute drive of this 4-star Zona Hotelera hotel include Cancun Convention Center and La Isla Shopping Mall.

Deluxe Room, 2 Double Beds, Balcony

Bed Count 2 Full Beds Maximum Occupancy 3 Max
NZ$280* Per night/room 7 Apr. - 8 Apr.

Room, 2 Double Beds, Smoking, Marina View (Balcony)

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 2 Double Beds, Balcony, Ocean View

Bed Count 2 Full Beds Maximum Occupancy 3 Max

Room, 1 King Bed with Sofa bed, Balcony, Marina View (Balcony)

Bed Count 1 King Bed Maximum Occupancy 2 Max

Room, 1 King Bed with Sofa bed, Balcony, Ocean View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Room, 1 King Bed with Sofa bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 3 Max

Renaissance Cancun Resort & Marina ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Renaissance Cancun Resort & Marina

Everyone (1)
5 out of 5
Very good I would stay here again

Posted by on 22 Sep. 2022

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Comment from Hotel Management

29 Sep. 2022 by KO

Dear Maaria,It is my pleasure to have the opportunity to thank you for the valuable timeinvested regarding your recent experience at the property. We felt grateful for thepreference in choosing us to serve you during your trip to Cancun. Invaluablefeedback from unique guests like you drives & teaches us every day to improveour service procedures.We will be delighted to serve you once again on any of your upcoming trips.Cordially,Karen OntiverosManaging Director Assistant

Property Features

Renaissance Cancun Resort & Marina offers its guests an outdoor pool, a spa tub, and a fitness center. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is available in public spaces for a fee. Business amenities include a business center and meeting rooms. Event space at this hotel measures 2716 square feet (252 square meters) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at the business-friendly Renaissance Cancun Resort & Marina. This 4-star Cancun hotel is smoke free.

  • 180 guestrooms or units
  • 12 levels
  • Meeting rooms
  • 2716 sq ft of conference space
  • 252 sq m of conference space
  • Deli
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers for purchase
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Soundproofed rooms
  • Snack bar/deli

Internet

Available in all rooms: WiFi (surcharge) , Wireless internet access

Available in some public areas: WiFi (surcharge)

Parking

Free self parking , Parking (limited spaces)

Room Amenities

Renaissance Cancun Resort & Marina offers 180 accommodations with safes and hair dryers. LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Cancun hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

  • In-room dining (limited hours)
  • LCD television
  • Satellite channels
  • Premium channels
  • Shower
  • Rainfall showerhead
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Sound-insulated rooms
  • Climate control (air conditioning)

Food & Drink

For a fee, guests can enjoy cooked-to-order breakfast daily from 6:30 AM to noon.

Renaissance Cancun Resort & Marina has a restaurant on site.

Kaajal - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner. Open daily.

Zek - Onsite bar. Open daily.

Room service (during limited hours) is available.

Nearby Activities

An outdoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

  • Debit cards not accepted
  • Staffed front desk
  • Smoke detector
  • Security system
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
  • Property follows a brand or regulatory agency's sanitisation guidelines Commitment to Clean (Marriott)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is available
  • Reservation might be required for some facilities on site
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 13 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 32 for adults and USD 17 for children
  • Fee for in-room wireless internet: USD 15 per day (rates may vary)
  • Fee for wireless internet in public areas: USD 15 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Renaissance Cancun Resort
  • Renaissance Cancun
  • Renaissance Cancun & Marina
  • Renaissance Cancun Resort & Marina Hotel
  • Renaissance Cancun Resort & Marina Cancun
  • Renaissance Cancun Resort & Marina Hotel Cancun

You should know

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.