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Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

4.5 star property

Photo gallery for Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Restaurant
Property video
2 outdoor pools, pool cabanas (surcharge), pool umbrellas
Exterior
View from room

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
The current price is NZ$481
includes taxes & fees
26 May - 27 May

Explore the area

View map
Km 9.7 Blvd. Kukulcan, Zona Hotel, Cancun, QROO, 77500
  • Place, Nichupté Lagoon
    ‪2 min walk‬
  • Place, Forum Beach
    ‪13 min walk‬
  • Place, Cancun Convention Center
    ‪17 min walk‬
  • Airport, Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬

Room options

View all photos for Luxury Presidential Two Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Two Bedroom Suite Sunset View Diamond club

  • Lagoon view
  • 170 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Two bedroom Suite Ocean Front Diamond Club

9.6 out of 10
Exceptional
(4 reviews)
  • Ocean view
  • 303 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Presidential One Bedroom Suite Sunset View Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential One Bedroom Suite Sunset View Diamond club

10.0 out of 10
Exceptional
(1 review)
  • Lagoon view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury suite sunset view

9.0 out of 10
Wonderful
(9 reviews)
  • Lagoon view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Three bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 359 sq m
  • 3 bedrooms
  • Sleeps 11
  • 1 King Bed, 4 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury junior suite sunset view Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view Diamond Club

9.0 out of 10
Wonderful
(41 reviews)
  • Lagoon view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Junior Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front

8.6 out of 10
Excellent
(122 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Junior Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Junior Suite Ocean Front Diamond Club

8.8 out of 10
Excellent
(31 reviews)
  • Ocean view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Chairmans Four bedroom Suite Ocean Front Diamond Club

  • Ocean view
  • 415 sq m
  • Sleeps 13
  • 2 King Beds, 4 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury junior suite sunset view

Premium bedding, free minibar items, in-room safe, desk

Luxury junior suite sunset view

8.8 out of 10
Excellent
(132 reviews)
  • Lagoon view
  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed OR 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Suite Ocean Front

Premium bedding, free minibar items, in-room safe, desk

Luxury Suite Ocean Front

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 67 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front Two Bedroom Suite Diamond club

  • Ocean view
  • 170 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

Premium bedding, free minibar items, in-room safe, desk

Luxury Presidential Ocean Front One Bedroom Suite Diamond Club

  • Ocean view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

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About the area

Cancun

A luxury stay in Cancun awaits you at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Within just a 10-minute stroll, you'll find popular attractions like West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Chac Mool Beach. Highlights at this all-inclusive property include 6 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages, facials and mani/pedis. With 2 lounge bars and a poolside bar to choose from, you can enjoy a drink at the property. Spend the day at the beach and enjoy the on-site gym, sauna and pool cabanas. Business travelers can take advantage of meeting rooms and a business centre. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and laundry facilities. Free buffet breakfast is available daily between 7:00 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 15-minute walk of this 4.5-property class Zona Hotelera property, attractions include Forum Beach and Cancun Convention Center.

What's nearby

  • Nichupté Lagoon - 2 min walk - 0.2 km
  • Forum Beach - 13 min walk - 1.1 km
  • Forum By The Sea Mall - 13 min walk - 1.1 km
  • Cancun Convention Center - 17 min walk - 1.5 km
  • Caracol Beach - 5 min drive - 1.8 km

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 26 min drive

Restaurants

  • ‪The Surfin Burrito - ‬6 min walk
  • ‪El Mirador - ‬9 min walk
  • ‪Snack Grand Park - ‬8 min walk
  • ‪Flor De Sal - ‬8 min walk
  • ‪Coco Bongo Beach Party - ‬12 min walk

About this property

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers its guests a full-service spa, 2 outdoor swimming pools, a health club, and a sauna. There are 6 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. WiFi is free in public spaces.

A business centre and meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. Free self parking is available.

Smoking is allowed in designated areas at this 4.5-star Cancun property.

  • 180 guestrooms or units
  • 6 dining venues
  • 2 bars or lounges
  • Conference rooms
  • Buffet breakfast (free)
  • Terrace on the roof
  • Cabanas by the pool (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Beauty salon
  • ATM
  • On-site shopping
  • Lift
  • Smoking in designated areas
  • Coffee shop
  • Bar by the pool
  • Swim-up bar
Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers 180 accommodations with minibars (stocked with some free items) and a safe. Rooms open to furnished balconies. This accommodation offers separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Cancun property provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

The on-site spa has 18 treatment rooms, including rooms for couples. Services include facials, body treatments and manicures and pedicures. The spa is equipped with a sauna. The spa is open daily.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Couples/private dining

Restaurants on site

  • Agave - Mexican Cuisine
  • C/X Culinary Experience
  • Gourmet Marché
  • Hunter Steakhouse
  • Jade - Asian Cuisine

Things to do

  • 2 outdoor pools
  • Full-service spa
  • Health club
  • Sauna
  • Shopping

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 18 treatment rooms
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Sanitation services: USD 4.06 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express and cash.

Property Registration Number 005-007-006215/2025

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Royalton Cancun Resort All Inclusive

Royalton Cancun All Inclusive

Royalton Suites Cancun Resort All Inclusive

Royalton Suites Resort All Inclusive

Royalton Suites All Inclusive

Royalton Suites Cancun Resort & Spa - All Inclusive Cancun

Royalton Suites Cancun Resort Spa All Inclusive

Royalton Suites Cancun All Inclusive

Royalton Cancun Resort Spa All Inclusive

Royalton Suites All Inclusive

Royalton Chic Suites Cancun

Royalton CHIC Suites Cancun Resort Spa

Royalton Suites Cancun Resort Spa All Inclusive

Royalton CHIC Suites Cancun Resort Spa Adults Only All Inclusive

Frequently asked questions

What is the cancellation policy at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only on 26 May 2026 start from NZ$481, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yep, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has a free self car park.

Are there any beaches close to Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yep, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is a short 6-minute walk from Chac Mool Beach.

Is there a spa on site at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yep, there is an onsite spa at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only. You'll enjoy heaps of services like facials and body treatments.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only have a pool?

Yep, and guests love it! Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying in a cabana and under the shade of an umbrella.

What luxury perks are available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only a romantic place to stay?

Couples spa treatments and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only.

Is Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only family-friendly?

No, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only is an adults-only property.

Does Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only serve breakfast?

Yep, free buffet brekkie is offered daily between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

No, Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only does not offer an airport shuttle service.

Is there a bar or restaurant at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Yep, they've got a poolside bar and 6 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only?

No, pets and service animals are not allowed.

Royalton CHIC Cancun, An Autograph Collection All-Inclusive Resort - Adults Only Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1397 out of 2562 reviews
Rating 8 - Good. 550 out of 2562 reviews
Rating 6 - Okay. 327 out of 2562 reviews
Rating 4 - Poor. 132 out of 2562 reviews
Rating 2 - Terrible. 156 out of 2562 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Alicia

Stayed 3 nights in Feb 2026

4/10 Poor

Bianca

Stayed 2 nights in Feb 2026

10/10 Excellent

Isaac Rene

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms great Staff
Stayed 4 nights in Feb 2026

6/10 Okay

Shaneyea

Stayed 2 nights in Feb 2026

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Highly recommended
Stayed 4 nights in Feb 2026

10/10 Excellent

BYRON WILLIAM

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
10 out of 10 -- Food, Drinks, Staff The Royalton CHIC in Cancun is perfect zero complaints.
Stayed 3 nights in Feb 2026

10/10 Excellent

Daunte

Stayed 1 night in Feb 2026

8/10 Good

Jennifer

Stayed 1 night in Feb 2026

10/10 Excellent

Autumn

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Yes everything was amazing, the staff, room, amenities
Stayed 4 nights in Feb 2026

2/10 Terrible

Hannah

Travelled with family
Liked: Amenities, property conditions & facilities
I got hit in the head with automatic door that caused me headaches the rest of my stay and internal bruising in my temple. The staff did not care or follow up on my complain. Additionally, I was told I can check out late no one mentioned I would get charged and they charged me despite me saying I was unaware
Stayed 4 nights in Jan 2026

10/10 Excellent

Arion, Harvey

Stayed 2 nights in Feb 2026

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The butlers when you get Diamond Club are very helpful as well as the Diamond Club front desk people during check in.
Stayed 3 nights in Feb 2026

10/10 Excellent

Stacy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
For the most part everything was fantastic. The food was good, the staff is really nice and get you involved with fun things to do. My only complaints are the elevators are slow so if one opens up, you just jump on not matter the direction. And to do any upgrades were pretty pricey. We didn't upgrade and didn't feel the need to. Overall, we had a great time and would stay there again.
Stayed 6 nights in Dec 2025

10/10 Excellent

Carlos

Travelled with partner
Liked: Cleanliness, property conditions & facilities
If you go to Cancun booked with Expedia they are great
Stayed 4 nights in Feb 2026

6/10 Okay

Kayla, West Fargo

The beach was spectacular, the bed was cozy and check-in/check-out were quick and easy. Huge shoutout to Jorge on the beach, Aram at Vespa and the Vibe Team, who were all fantastic and elevated our experience. On the downside, the pools and hot tub were freezing and the nightly shows didn’t always match what was listed in the app. The elevators caused major backups during busy times. Room service was disappointing — during our 6-night stay, housekeeping only came once and we had to repeatedly call for towels, soap and coffee. There was also a strong, unpleasant smell in the shower. Amazing location and staff, but housekeeping and maintenance need improvement.
Stayed 6 nights in Jan 2026

8/10 Good

Leanne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful resort
Stayed 4 nights in Jan 2026

10/10 Excellent

Linda

Stayed 2 nights in Jan 2026

4/10 Poor

Isaac

Liked: Cleanliness, staff & service
Disliked: Amenities
Food was mediocre, views were very good, elevators are terrible and you end up waiting 20 min or so to get to the lobby (i was on floor 15). Have to wake up early to save ur spot for beach chairs if you wanna sit on the beach.
Stayed 5 nights in Jan 2026

10/10 Excellent

Kimberly

Stayed 7 nights in Jan 2026

2/10 Terrible

Zubair

Stayed 4 nights in Jan 2026

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great, it's just cold in there.
Stayed 3 nights in Jan 2026

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
breakfast was amazing different selections to pick from
Stayed 3 nights in Nov 2025

10/10 Excellent

Angela, Jacksonville

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing! Our Butlers, Diego and Luis were great but especially Diego. Miguel was the highlight of my trip. He made THE BEST margaritas ever! I was disappointed with the margaritas and he told me to come try his. OMG! I didn’t want one from anyone else. I found him or had Diego find him each time I wanted a margarita.
Stayed 3 nights in Jan 2026

10/10 Excellent

Danielle

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The staff were the BEST, thoughtful attentive and kind. Beautiful stay, beach was clean and not too crowded mid-December. The food wasn’t the best, like if you are a foodie and want to eat amazing food I wouldn’t go there. Otherwise, with everything else included, it was overall an excellent stay.
Stayed 3 nights in Dec 2025

10/10 Excellent

Coralee, terrace

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean big rooms. Always on top of things. Lots of fun activites through out the day. Everyday is a party. Our butler loius and diego were so attentive. Was a great stay for sure
Stayed 6 nights in Jan 2026