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Hilton Goa Resort Candolim

5.0 star property

Photo gallery for Hilton Goa Resort Candolim

A poolside area with two lounge chairs and a view of the landscape.
Property video
Separate bathtub and shower, rainfall showerhead, free toiletries
A buffet with various dishes and a decorative centerpiece.
A modern hotel lobby with wooden paneling, cushioned seating, and round tables.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Air-conditioning
  • Gym
The current price is NZ$182
includes taxes & fees
28 July - 29 July

Explore the area

View map
Pilerne Candolim Road, Saipem, Candolim, Goa, 403515
  • Place, Museum of Goa
    ‪17 min walk‬
  • Place, Nerul River
    ‪18 min walk‬
  • Place, Candolim Beach
    ‪15 min drive‬
  • Airport, Goa (GOI-Dabolim)
    ‪115 min drive‬

Room options

View all photos for Superior Room, 1 King Bed, Balcony (Tropical View)

A four-poster bed with a wooden frame, a bedside table with a lamp, a bench with a patterned cushion, and a view of the outdoors through a large window.

Superior Room, 1 King Bed, Balcony (Tropical View)

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed (Outdoor Jetted Tub)

A spa area with a pool, wicker furniture, and a view of lush greenery.

Luxury Room, 1 King Bed (Outdoor Jetted Tub)

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (with Veranda)

A four-poster bed with a wooden frame, a bedside table with a lamp, a bench with a patterned cushion, and a view of the outdoors through a large window.

Premium Room, 1 King Bed, River View (with Veranda)

7.0 out of 10
Good
(2 reviews)
  • River view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

A four-poster bed with a wooden frame, a bedside table with a lamp, a bench with a patterned cushion, and a view of the outdoors through a large window.

Room, 1 King Bed, Accessible

  • 55 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, 2 Queen Beds (Outdoor Jetted Tub)

A hotel room with two beds, a ceiling fan, a TV, and a view of a garden.

Luxury Room, 2 Queen Beds (Outdoor Jetted Tub)

  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

Premium King Room with Whirpool Bath

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Premium Twin Room with Whirpool Bath

  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

Superior King Room with Patio

  • Sleeps 3
  • 1 Single Sofa Bed and 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 2 Queen Beds, Balcony (Tropical View)

A modern hotel room with a large bed, a seating area with a table, a sofa, and a balcony with a view of trees.

Superior Room, 2 Queen Beds, Balcony (Tropical View)

8.6 out of 10
Excellent
(4 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, River View (with Veranda)

A hotel room with a balcony, a sofa, a chair, a small table, a coffee maker, and a lamp.

Premium Room, 2 Queen Beds, River View (with Veranda)

  • River view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed (Garden sit out)

A four-poster bed with a wooden frame, a bedside table with a lamp, a bench with a patterned cushion, and a view of the outdoors through a large window.

Deluxe Room, 1 King Bed (Garden sit out)

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Penthouse, 1 King Bed, River View (Private Luxury Pool Suite)

A modern hotel room with a large bed, a red sofa, a bench, and large windows offering a view of greenery and buildings.

Penthouse, 1 King Bed, River View (Private Luxury Pool Suite)

  • River view
  • 180 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Presidential Penthouse, 1 King Bed, River View (Private Luxury Pool Suite)

A rooftop pool area with a view of the city skyline, a wooden deck, and a seating area with a canopy.

Presidential Penthouse, 1 King Bed, River View (Private Luxury Pool Suite)

  • River view
  • 350 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds (Garden sit out)

A balcony with a green sofa, a small table, and two chairs.

Deluxe Room, 2 Queen Beds (Garden sit out)

  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Queen Beds

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About the area

Candolim

A luxury stay in Candolim awaits you at Hilton Goa Resort Candolim. You'll be 4.5 km (2.8 mi) from Candolim Beach and 4.8 km (3 mi) from Reis Magos Fort. Highlights at this family-friendly resort include 4 outdoor swimming pools, a restaurant and free buffet breakfast. .The restaurant, @Saipe, serves local and international cuisine and is open for breakfast, brunch, lunch and dinner. COCO is the resort's own bar, serving drinks along with light fare. Enjoy the free kids' club, 24-hour gym, kids' swimming pool and pool loungers. Additionally, you'll find Wi-Fi in public areas, a conference centre and a coffee shop/cafe. Each morning free breakfast is served. There's also free valet parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 5-property class Candolim resort include Fort Aguada and Sinquerim Beach.
View more Resorts in CandolimOpens in a new window

What's nearby

  • Museum of Goa - 17 min walk - 1.5 km
  • Nerul River - 18 min walk - 1.6 km
  • Candolim Beach - 15 min drive - 5.1 km
  • Calangute Beach - 15 min drive - 9.5 km
  • Baga Beach - 17 min drive - 10.9 km

Getting around

  • Pernem Station - 29 min drive
  • Dabolim Airport (GOI) - 53 min drive

Restaurants

  • ‪@Saipe - ‬9 min walk
  • ‪House of Lloyds - ‬10 min walk
  • ‪voltaire - ‬5 min drive
  • ‪Vivenda Kafe - ‬4 min drive
  • ‪Cantare - ‬5 min drive

About this property

Hilton Goa Resort Candolim

As a guest of Hilton Goa Resort Candolim, you'll find 4 outdoor swimming pools, a health club, and a children's pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. Public spaces have WiFi for a fee.

Event space at this resort measures 3674 square feet (341 square metres) and includes a conference centre. A terrace, a complimentary children's club, and multilingual staff are also featured at the luxury Hilton Goa Resort Candolim. Free self parking and valet parking are available.

Smoking is allowed in designated areas at this 5-star Candolim resort.

  • 104 guestrooms or units
  • 5 levels
  • Conference rooms
  • 3674 sq ft of conference space
  • 341 sq. m of conference space
  • Buffet breakfast (free)
  • Deli
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Towels for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Gift shop
  • Newspapers in lobby (free)
  • Bellhop
  • Smoking in designated areas
  • Locker space
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hilton Goa Resort Candolim offers 104 air-conditioned accommodations with minibars and laptop-compatible safes. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. 42-inch LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Candolim resort provides wired and wireless Internet access for a surcharge. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

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Property amenities

Internet

  • Available in all rooms: WiFi (INR 590 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (INR 590 per night)

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • @Saipe
  • COCO
  • DOCE

Things to do

  • 24-hour gym
  • 4 outdoor pools
  • Archery
  • Art gallery
  • Children's pool
  • Cooking classes
  • Free children's club
  • Playground

Family friendly

  • 4 outdoor pools
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • In-room cot
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference centre (3,674 square foot of space)

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Magnifying mirror
  • Tile flooring in room
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 5 floors
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Locally sourced food prioritised
  • Some LED lighting used
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hilton Goa Resort Candolim

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for INR 3540.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • New Year's Eve (31 December) Gala Dinner per adult: INR 12000
  • New Year's Eve (31 December) Gala Dinner per child: INR 6000 (from 6 to 11 years old)

We've listed all charges provided to us by the property.

Basic Wi-Fi (10 Mbps) is included in the room rate. Premium Wi-Fi (30 Mbps) is available for INR 590 inclusive of taxes per night.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: INR 590 per night (rates may vary)
  • Fee for in-room wired Internet: INR 590 per night (rates may vary)
  • Fee for wireless Internet in public areas: INR 590 per night (rates may vary)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 3540.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Goa Resort Candolim
Hilton Goa Candolim
Hilton Goa
Hilton Goa Resort
Hilton Goa Candolim Candolim
Hilton Goa Resort Candolim Resort
Hilton Goa Resort Candolim Candolim
Hilton Goa Resort Candolim Resort Candolim

Frequently asked questions

What is the cancellation policy at Hilton Goa Resort Candolim?

Hilton Goa Resort Candolim offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hilton Goa Resort Candolim?

As of 16 Jul 2026, prices found for a 1-night stay for 2 adults at Hilton Goa Resort Candolim on 28 Jul 2026 start from NZ$182, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hilton Goa Resort Candolim?

Yep, Hilton Goa Resort Candolim has a free self car park and free valet parking.

Are there any beaches close to Hilton Goa Resort Candolim?

The closest beach to Hilton Goa Resort Candolim is Candolim Beach (3.3 km).

Does Hilton Goa Resort Candolim have a pool?

Hilton Goa Resort Candolim has 4 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 8:00 AM to 9:00 PM.

What makes Hilton Goa Resort Candolim a romantic place to stay?

Al fresco dining and couples dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hilton Goa Resort Candolim.

Is Hilton Goa Resort Candolim family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hilton Goa Resort Candolim is a hit with families.

Does Hilton Goa Resort Candolim serve breakfast?

Yep, complimentary buffet brekkie is available daily from 7:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hilton Goa Resort Candolim?

No, but there's an airport shuttle for a fee.

Is there a bar or restaurant at Hilton Goa Resort Candolim?

Yep, they've got a lounge bar and an onsite restaurant that serves local and international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hilton Goa Resort Candolim?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hilton Goa Resort Candolim?

No, pets and service animals are not allowed.

Hilton Goa Resort Candolim Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 34 out of 65 reviews
Rating 8 - Good. 12 out of 65 reviews
Rating 6 - Okay. 14 out of 65 reviews
Rating 4 - Poor. 2 out of 65 reviews
Rating 2 - Terrible. 3 out of 65 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, amenities
Excellent service and great food ! The mahi tikka was the best i have ever had and so was the other chinese and thai dishes .
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mohit

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room. Amazing service and absolutely courteous staff.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Vinay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is unique in style well laid out with nice big rooms. Even bathrooms were spacious. Good breakfast spread and very professional and courteous staff. Overall good stay.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Dheeraj

Liked: Cleanliness, amenities, property conditions & facilities
AC isn't strong in my room. It takes a day to reach the set temperature. Definitely needs improvement. Rest was excellent.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Neal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect honeymoon spot

Fantastic stay at the Goa Hilton, it felt like a retreat and we had a fantastic honeymoon, Tripti, Waseem and Vila as well as all the staff went above and beyond to make a stay extra special and wonderful.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Viral

Liked: Amenities
Staff was friendly. Very clean rooms. Luv staying here
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Dhiraj Dayanand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome host , delicious food and hospitality super good
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

ASHWIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nicely designed property at height with great views! Excellent breakfast buffet and staff!
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to get away from the fray in Goa. Nice food, Comfy beds, Lots of friendly staff. The breakfast is next level.
Stayed 2 nights in Feb 2023
Verified

10/10 Excellent

Vikas

Liked: Cleanliness, staff & service, amenities
.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Sonali

Liked: Cleanliness, staff & service, property conditions & facilities
The property was great. The stay was enjoyable and pleasant. The staff was very friendly and helpful. Stuti did take care of us very nicely. Overall it was a great experience and look forward to visiting again.
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Nikhil

Liked: Staff & service

Only Hospitality!!

The room conditions are average and it’s highly priced for the facilities or location. Amazing breakfast. Special mention for the hospitality and staff but nothing more.
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Parthiv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was awesome unfortunately at the time of booking by hotel.com was misleading we were told we have a airport pickup and hotel said it was an extra charge if this was made clear to me I would have gone with other hotels instead.
Stayed 4 nights in Nov 2024
Verified

4/10 Poor

Shekhar

Disliked: Cleanliness, staff & service, property conditions & facilities
Not up-to 5 star hotel standards
Stayed 4 nights in Dec 2024
Verified

8/10 Good

Harpreet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jun 2024
Verified

6/10 Okay

Sushrut

Liked: Cleanliness, staff & service, property conditions & facilities
Food was a big let down. Breakfast buffet and dinner buffet both were mediocre. Spa was closed. Guests were not following pool etiquette such as showering before and wearing appropriate clothing. Room was nice, clean, with great housekeeper.
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely property. A special thanks to Gillani who was so attentive to all our requests and was super pleasant to work with! Love it when staff go above and beyond to help fix issues… Only flaw was no elevators and we booked two rooms that they couldnt get together- so was a painful back and forth since we were in different floors and had ti walk all those ateps. But grounds were very well kept and bfast buffet spread was very good!
Stayed 2 nights in Jun 2024
Verified

6/10 Okay

Radhakrishnan

Liked: Cleanliness, amenities, property conditions & facilities
Staff responses the requests was slow
Stayed 2 nights in Dec 2023
Verified

8/10 Good

Samarth

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location. Great pools. Good breakfast and great staff at breakfast. Also very good live music on Sunday afternoon. Just a few suggestions to go from good to great. Poolside attendant was missing on Saturday evening, once called, he was there for service, but one feels he should’ve been there anyways. Late night menu at restaurant was very limited, the next late night, we ordered room service and the menu was excellent. Didn’t understand exactly why the restaurant menu at the same time was limited? You could look into that.
Stayed 3 nights in Jul 2022
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A Perfect Getaway at Hilton Resort Goa: 10/10 Expe

Our stay at Hilton Resort in Goa was nothing short spectacular. From the moment we arrived, the warm and welcoming atmosphere set the tonne for what turned out to be an unforgettable vacation. The dining experience at the hotel was elevated by the incredible waiter team: Ankush, Vibrant, Mayank, Fabiola ad Rishap. Each member displayed remarkable professionalism and attentiveness, ensuring that every meal was a delightful experience. A special mention must go to Rishap, an exceptional waiter who truly stood out. Rishap went above and beyond to make sure our dining experiences were perfect. His keen eye for detail and genuine care for our needs were evident in every interaction. Rishap's warm demeanour and proactive approach, such as remembering our preferences and "usual" order and making personalised suggestions, Madde a significant impact on our overall enjoyment. He is a true asset to the Ressort, embodying the highest standards of hospitality. The housekeeping team at the resort including Mayur, Samiran, Ishan and Abhishek, deserves immense praise for maintaining high levels of cleanliness and comfort throughout our stay. The room was always spotless, with fresh linens and towel animals with personal notes which we truly enjoyed and added a luxurious feel to our stay. The resort offers a blend of stunning surroundings, exceptional service, and luxurious amenities. The professionalism and warmth of thee sta
Stayed 11 nights in May 2024
Verified

2/10 Terrible

Sabyasachi

Disliked: Cleanliness, staff & service, property conditions & facilities
A few things about the property 1) There is no lift to the rooms, which are located till 3rd floor. For some weird reason there is a lift from ground floor to the first floor, where the reception is. 2) The property is nice but not well maintained. Damp in the rooms, the staircase had white paint marks, the bathtub fixture came out. Not at all expected from a 5 start property, especially not from a Hilton brand Service is also terrible 3) There outside passage to the rooms were dark and the bulbs were not changed. Service is also terrible. 1) No communication on how long they would take to provide rooms. 2) No coordination between staffs. We booked a car at the reception and the ground staff at the portico were not informed. We had to tell them again to get a car. 3) Second day morning, someone came to check on our stay (working there for 9 years, he mentioned, so not a junior staff) and we told about the broken lights in the passage-way, bad check-in experience etc and mentioned that we may not come back. 4) He apologized and promised he will take care of the matter. The same day, room was not cleaned till 3 PM and we had to ask for room cleaning. Bulbs were not fixed till the time we checked out. 5) Room was not provided in good condition, some of the covers for outside seating area were not properly placed. 6) Our luggage was sent to the room almost 1.5 hours after we checked in to our room, that too after 4-5 follow ups.
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

sundeep

Liked: Staff & service
The room was not clean once entered and property dint full fill all the requirements that were promised as part of package purchase. No one picked up calls made from room to reception or dining missed lot of times.
Stayed 3 nights in May 2022
Verified

2/10 Terrible

Shoaib

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Awful Service. Scathing review is required.

We stayed at The Hilton Goa resort For one night. Our family had booked three rooms from 22/3 to 23/3. The check-in experience was the most disgusting We have ever experienced. The lady at the reception was unhelpful, and it looked like the guests were a burden on her. We reached the hotel at 10 PM, but still, they took more than 45 minutes to allocate us the rooms. The appalling behaviour of the staff was seen when we tried to order food from Room service. A gentleman told us that someone would call us back shortly, that call never came. We called multiple times, but no one received the call, neither at the reception nor the room service. The following day, The Air condition of our room malfunctioned. The property is decent, but the hotel Is poorly managed. The management needs to wake up from slumber as nobody in the hotel is concerned about the guests. One of the most inconsiderate hotel staff I have ever come across.
Stayed 1 night in Mar 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 3 nights in Jan 2022
Verified

8/10 Good

Shikhar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

No elevator for higher floors

Comfortable resort at a quiet location. But no elevator for higher floors.
Stayed 1 night in Jan 2022