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The Heritage Inn

3.0 star property

Photo gallery for The Heritage Inn

Comfort Suite, 1 Bedroom, Balcony, Ocean View
Property grounds
Restaurant
Suite, 2 Bedrooms, Balcony, Ocean View | Living area
Suite, 2 Bedrooms, Balcony, Ocean View | Living area

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$354
includes taxes & fees
24 May - 25 May

Explore the area

View map
Windy Hill, Cane Garden Bay, Tortola
  • Place, North Shore Shell Museum
    ‪10 min walk‬
  • Place, Apple Bay
    ‪17 min walk‬
  • Place, Cane Garden Bay Beach
    ‪2 min drive‬
  • Airport, Tortola (EIS-Terrance B. Lettsome Intl.)
    ‪22 min drive‬

Room options

View all photos for Comfort Suite, 1 Bedroom, Balcony, Ocean View

Free WiFi, bed sheets

Comfort Suite, 1 Bedroom, Balcony, Ocean View

9.2 out of 10
Wonderful
(33 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Balcony, Ocean View

Suite, 2 Bedrooms, Balcony, Ocean View | Private kitchen

Suite, 2 Bedrooms, Balcony, Ocean View

10.0 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • Sleeps 4
  • 2 King Beds and 1 Single Bed

About the area

Cane Garden Bay

At The Heritage Inn you'll be within just a 15-minute stroll of Ballast Bay and Great Carrot Bay. Highlights at this hotel include a restaurant, an outdoor swimming pool and in-room kitchens. .The hotel's own lounge bar is a nice place to enjoy a drink. Added amenities include free Wi-Fi in public areas and express check-out. Each morning cooked-to-order breakfast is served between 7:30 AM and 10:30 AM. There's also the convenience of free self parking. .In the area of this 3-property class Cane Garden Bay hotel, you'll find Tortola Cruise Ship Port.

What's nearby

  • Great Carrot Bay - 8 min walk - 0.7 km
  • North Shore Shell Museum - 10 min walk - 0.9 km
  • Ballast Bay - 12 min walk - 1.1 km
  • Apple Bay - 17 min walk - 1.4 km
  • Cane Garden Bay Beach - 2 min drive - 1.9 km

Getting around

  • Tortola (EIS-Terrance B. Lettsome Intl.) - 35 min drive

Restaurants

  • ‪Sebastian’s Seaside Grill - ‬3 min drive
  • ‪Myetts Garden & Grill - ‬3 min drive
  • ‪Omar’s Dockside - ‬7 min drive
  • ‪Grizzle Meat Chip Schmitzer - ‬7 min drive
  • ‪Peg Legs - ‬8 min drive

About this property

The Heritage Inn

There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The Heritage Inn also features an outdoor pool and express check-out. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Cane Garden Bay hotel.

  • 7 guestrooms or units
  • Breakfast available (surcharge)
  • Express check-out
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
The Heritage Inn offers 7 accommodations with complimentary bottles of water and coffee/tea makers. Accommodation at this 3-star hotel has kitchens with fridges, stovetops, microwaves and separate dining areas. Guests have access to shared bathrooms. Bathrooms include a shower.

This Cane Garden Bay hotel provides complimentary wireless Internet access. Televisions come with satellite channels. Housekeeping is provided on a daily basis.

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  • Restaurant
  • Air-conditioning
  • Breakfast available
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The price is NZ$288
includes taxes & fees
27 May - 28 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 10:30 AM for a fee: USD 14 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of USD 80

Restaurants on site

  • Bananakeet Cafe

Things to do

  • Outdoor pool

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Separate in-room dining area

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shared bathroom (in-room sink)
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Living room
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: USD 30 for check-in between 9:30 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 3:00 PM) and Saturday - Sunday (9:30 AM - 2:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 September to 15 October:
  • Bar/Lounge
  • Dining venue
The following facilities are closed for Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The Heritage Inn

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 14 for adults and from USD 10 for children
  • Late check-in fee: USD 30 for check-in between 9:30 PM and midnight
  • Hosted evening meal: USD 80

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. The property is professionally cleaned. Cashless payment methods are available for all transactions.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Heritage Inn Cane Garden Bay
Heritage Cane Garden Bay
The Heritage Inn Hotel
The Heritage Inn Cane Garden Bay
The Heritage Inn Hotel Cane Garden Bay

Frequently asked questions

What is the cancellation policy at The Heritage Inn?

The Heritage Inn offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Heritage Inn?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at The Heritage Inn on 24 May 2026 start from NZ$354, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at The Heritage Inn?

Yep, The Heritage Inn has a free self car park. Onsite parking is limited.

Are there any beaches close to The Heritage Inn?

The closest beach to The Heritage Inn is Cinnamon Bay Beach (11.6 km).

Does The Heritage Inn have a pool?

The Heritage Inn has an outdoor pool.

Does The Heritage Inn serve breakfast?

Yeah, cooked-to-order brekkie is on offer daily between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at The Heritage Inn?

No, The Heritage Inn does not offer an airport shuttle service.

Is there a bar or restaurant at The Heritage Inn?

Yep, they've got a lounge bar and an onsite restaurant. The dining venue is closed seasonally each year from September 15 until October 15. The dining venue is closed on Christmas Day and New Year's Day.

What time are check-in & check-out at The Heritage Inn?

Check-in begins at 2:00 PM. Check-out time is 10:00 AM.

Are pets allowed at The Heritage Inn?

No, pets and service animals are not allowed.

The Heritage Inn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 203 out of 291 reviews
Rating 8 - Good. 57 out of 291 reviews
Rating 6 - Okay. 19 out of 291 reviews
Rating 4 - Poor. 6 out of 291 reviews
Rating 2 - Terrible. 6 out of 291 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities
Beautiful sunsets from our balcony
Stayed 7 nights in Jan 2026

10/10 Excellent

jennifer

Stayed 2 nights in Feb 2026

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean. Great views from the patio. We wished we could have the door open for the breeze and view but there are no screens. Walls were super thin and could hear everything our neighbors were saying. Restaurant had great food. Good location close to Can Garden Bay and Apple Bay.
Stayed 2 nights in Jan 2026

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2026

8/10 Good

Andrea

Liked: Cleanliness, staff & service, room comfort
Office closed when we arrived. Restaurant staff let us in the room. Restaurant staff very capable and friendly. Good WiFi. No tv.
Stayed 1 night in Jan 2026

8/10 Good

Laurel

Travelled with partner
Liked: Cleanliness
The room was clean. The office should’ve been opened until the last guest arrives rather than having to go to the restaurant on property to let the staff know you have arrived. I was looking forward for a guest reception check-in.
Stayed 1 night in Jan 2026

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we arrived Tia made us very welcome. Property is clean, amazing views with a nice pool and the restaurant on property; Bananakeet has amazing food and staff. Tanisha, Amoy, Kay, Shannek and Ninja we courteous, professional and always went out of their way to offer great service. Thank you for making the last two weeks special for our party.
Stayed 15 nights in Dec 2025

10/10 Excellent

Constance

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at Heritage Inn. Clean and comfortable rooms, very soft towels. Fun happy hour and really great food. Staff was wonderful, helped me get cabs and information on what was around. Incredible views of ocean with beautiful sunsets. Great location
Stayed 7 nights in Dec 2025

10/10 Excellent

Kyle

Travelled with family
Liked: Cleanliness, staff & service, amenities
This place is amazing! Staff is welcoming and kind. They were unbelievably accommodating when our flights delayed our arrival. The views are the best on the island for sunset. And the pool was perfect for kids. The rooms were clean and spacious. The beds were comfortable. This place is a hidden gem.
Sunset from the pool deck.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sergio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Heritage Inn is a wonderful place to stay! My husband and I took a mini honeymoon and the room was all we needed. The kitchen was an added plus! This place has spectacular views, maybe the best of the entire island and the location is just a short drive to Cane Garden Bay, Smugglers Cove, the ferry, and other great restaurants! Only complaint was the water pressure in the shower (it was very soft). The staff and atmosphere were amazing! We hope to return in the future!
Stayed 3 nights in Dec 2025

10/10 Excellent

Heidi

Stayed 5 nights in Oct 2025

10/10 Excellent

STEPHEN

Stayed 1 night in Nov 2025

10/10 Excellent

Jerome, Costa Mesa

Travelled with group
Liked: Cleanliness, property conditions & facilities
Great location, room was great and fantastic restaurant with awesome views!
Stayed 1 night in Oct 2025

6/10 Okay

Susan

Travelled with group
Liked: Cleanliness
Disliked: Amenities
Expedia should not have had this hotel on their website as it was technically closed. They had not opened for the season so when we got there the sign said "closed". However, they honored our reservation but there was no dining and the bar was not open. And there was work being done all over the property. With drilling above our rooms at 8 am. The views are great and the staff was very kind but this should not have even been an option on Expedia.
Stayed 2 nights in Oct 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was great and Tia was our host was amazing
Stayed 6 nights in Sep 2025

10/10 Excellent

Julie Beth

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful panoramic view from our room. Very friendly staff treat you like family.
Stayed 8 nights in Aug 2025

8/10 Good

Ackiesha

Stayed 1 night in Aug 2025

8/10 Good

Agnieszka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice and friendly staff, breathtaking views - I was in the room #9. Having a car is highly recommended. 5 min drive to a shop and to Cane Garden beach / restaurants. 15 min drive to Road Town & harbour.
Stayed 16 nights in Jul 2025

8/10 Good

Helina, Tortola

Travelled with partner
Liked: Property conditions & facilities
Location was a bit hard to find if you're not local you wouldn't know where you're going
Stayed 1 night in Jun 2025

10/10 Excellent

German

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay at Tortola

Excellent staff! Friendly and accommodating.
Stayed 1 night in Jul 2025

8/10 Good

PAUL

Business traveller
Liked: Staff & service
The staff very very friendly the property needs some TLC
Stayed 1 night in Jul 2025

10/10 Excellent

Dione

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for someone who looking for quiet and relaxation.
Stayed 1 night in Jul 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
This property has an excellent view and is located in between two popular beaches! The AC was cold. The kitchen was ready for meal preparation. The beds were comfortable. Plenty linens. amiable staff. I will stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Eric, Paos Robles

Stayed 4 nights in Apr 2025

10/10 Excellent

Candace

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The best place to stay in BVI, our third time staying here, has everything you need to enjoy your trip!
Stayed 5 nights in Jun 2025