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Comfort Aparthotel Mandelieu la Napoule Village

Property class: 3

Photo gallery for Comfort Aparthotel Mandelieu la Napoule Village

A dining area with a table, chairs, and a ceiling light fixture.
A dining area with a table set for four, a lamp, and a staircase leading to another room.
A hotel room with a bed, desk, chair, and a small wooden cabinet.
A modern living room with a wooden staircase, a dining area with blue chairs, a sofa, and a TV mounted on the wall.
A swimming pool with lounge chairs, surrounded by buildings with red-tiled roofs, set against a hilly backdrop.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Free Wi-Fi
The current price is NZ$106
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
161 rue Yves Brayer, Mandelieu-La-Napoule, Alpes-Maritimes, 6210
  • Place, Château de la Napoule
    ‪14 min walk‬
  • Place, Esterel Massif
    ‪17 min walk‬
  • Place, Cannes-Mandelieu Golf Club
    ‪19 min walk‬

Room options

View all photos for Appartement 1 chambre eco 2 personnes

A hotel room with two beds, a desk, a chair, a computer, and a microwave.

Appartement 1 chambre eco 2 personnes

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Appartement 1 chambre 4 personnes

A modern living room with a wooden staircase, a dining area with blue chairs, a sofa, and a TV mounted on the wall.

Appartement 1 chambre 4 personnes

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Appartement 1 chambre eco 4 personnes,

A hotel room with a bed, a TV, a desk, and a window with curtains.

Appartement 1 chambre eco 4 personnes,

  • 35 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free wired internet

View all photos for Appartement 1 chambre 2 personnes

A bedroom with a bed, a desk, a chair, and a window.

Appartement 1 chambre 2 personnes

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

About the area

La Napoule

At Comfort Aparthotel Mandelieu la Napoule Village you'll be within a 20-minute stroll of Château de la Napoule and Esterel Massif. Highlights at this aparthotel include a restaurant, and in-room kitchenettes and free WiFi. .Each apartment is soundproofed and features an LCD TV with satellite channels, along with free wired Internet, a furnished patio and a dining area. In-room dining is easy with a kitchenette that comes equipped with a microwave and a stovetop. Premium bedding, a coffee/tea maker and a desk are also available. Weekly housekeeping is available. .For a drink, you can stop by the aparthotel's own lounge bar. Enjoy the seasonal outdoor swimming pool and pool loungers as well as access to basketball and volleyball. Additionally, you'll find free Wi-Fi in public areas and laundry facilities. Continental breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of free self parking. .Within a 15-minute drive of this 3-property class Mandelieu-La-Napoule aparthotel, attractions include Cannes Harbour and Promenade de la Croisette.
View more Aparthotels in La NapouleOpens in a new window

What's nearby

  • Raguette Beach - 14 min walk - 1.2 km
  • Château de la Napoule - 14 min walk - 1.2 km
  • Rague Beach - 16 min walk - 1.4 km
  • Esterel Massif - 17 min walk - 1.5 km
  • Cannes-Mandelieu Golf Club - 19 min walk - 1.6 km

Getting around

  • Mandelieu-la-Napoule Station - 16 min walk
  • Nice (NCE-Cote d'Azur) - 30 min drive

Restaurants

  • ‪Baia Plage - ‬19 min walk
  • ‪Baia Plage - ‬19 min walk
  • ‪Le Neapolis - ‬13 min walk
  • ‪Le Coup de Fourchette - ‬6 min drive
  • ‪Pause & Vous - ‬16 min walk

About this property

Comfort Aparthotel Mandelieu la Napoule Village

There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. A seasonal outdoor pool, tour/ticket assistance, and laundry facilities are also featured at the business-friendly Comfort Aparthotel Mandelieu la Napoule Village. Limited free parking is available on a first-come, first-served basis.

This 3-star Mandelieu-La-Napoule aparthotel is smoke free.

  • 126 guestrooms or units
  • Built in 1992
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Self-service laundry
  • Tour and ticket information
  • No smoking on site
  • Bar or lounge
  • Dining venue
Comfort Aparthotel Mandelieu la Napoule Village offers 126 accommodations with coffee/tea makers. Rooms open to furnished patios. This individually furnished accommodation includes dining tables. Beds feature premium bedding. LCD televisions come with satellite channels. Accommodation at this 3-star aparthotel has kitchenettes with stovetops, microwaves, separate dining areas and kitchenware and utensils.

Guests can surf the web using the complimentary wired and wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a weekly basis.

Similar properties

A neatly arranged hotel room with a large bed, a headboard, bedside lamps, a wall-mounted artwork, a mirror, and a wooden chair.
Comfort Aparthotel Cannes Mandelieu
Mandelieu-La-Napoule
  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
4.3 out of 5, Excellent, 556 reviews
The price is NZ$128
includes taxes & fees
15 Nov - 16 Nov
Comfort Aparthotel Cannes Mandelieu

Property amenities

Beach

  • Sandy beach nearby

Pool/Spa

  • Pool loungers
  • Pool umbrellas
  • Seasonal outdoor pool

Internet

  • Available in the apartment: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Car recommended
  • Free secured, uncovered self parking on site
  • Limited number of on-site self parking spaces per unit

Family friendly

  • Free cot
  • Highchair
  • Playground

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Mini-fridge

Dining

  • Daily continental breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12.90 for adults and EUR 6.45 for children aged 6-12
  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • Premium bedding

Bathroom

  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area

Entertainment

  • Books
  • LCD TV with satellite channels

Outdoor areas

  • Furnished patio
  • Outdoor furniture

Laundry

  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Fee: EUR 8 per pet per night
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Smoke-free property

Services and conveniences

  • Iron/ironing board on request
  • Tour and ticket assistance
  • Weekly housekeeping

Location highlights

  • Near a train station
  • Near the boardwalk/promenade
  • Near the marina

Things to do

  • Basketball
  • Volleyball
  • Bicycle rentals nearby
  • Boat tours nearby
  • Casino nearby
  • Fishing nearby
  • Golf lessons nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Kayaking nearby
  • Motor boating nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkelling nearby
  • Surfing/bodyboarding nearby
  • Swimming nearby
  • Theme park nearby
  • Water skiing nearby
  • Windsurfing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Outdoor lighting
  • Fire extinguisher

General

  • 126 units
  • Built in 1992
  • Bulk dispensers for toiletries
  • Comprehensive food waste policy
  • Connecting units available
  • Individual furnishings
  • Local culture and ecosystem education
  • Locally sourced food prioritised
  • No plastic drinking straws
  • Recycling
  • Reusable cups
  • Reusable tableware
  • Soundproofing
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 6:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (8:30 AM - noon) and Monday - Sunday (2:00 PM - 6:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Reception hours are 9 AM to noon and 2:15 PM to 7 PM May, June, and September. Reception hours are 9 AM to noon and 1:30 PM to 8 PM July and August.

Access methods

Staffed front desk

Pets

  • Pets: EUR 8 per pet (varies based on length of stay)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per accommodation, per stay
  • A tax is imposed by the city: EUR 2.14 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 12.9 for adults and EUR 6.45 for children aged 6 to 12
  • Pet fee: EUR 8 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, ANCV Cheques-vacances and cash
On-site parties or group events are strictly prohibited
Long-term renters welcome
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, ANCV Chèques-vacances and cash. On-site parties or group events are strictly prohibited. Long-term renters welcome.
    For guests' safety, the property includes a fire extinguisher, a smoke detector and outdoor lighting in all accommodation. The property is professionally cleaned.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open on 18 April and close on 15 October.
  • Pool access available from 10:00 AM to 6:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Park Village Cannes Mandelieu
Park Village Cannes Mandelieu House
Park Village Cannes Mandelieu House Mandelieu-La-Napoule
Park Village Cannes Mandelieu Mandelieu-La-Napoule
Appart’City Cannes Mandelieu Napoule Village Vacances House
Appart’City Cannes Mandelieu Napoule Village Vacances
Park Suites Village Cannes Mandelieu
Zenitude Mandelieu Confort
Zenitude Hôtel Résidences Mandelieu La Napoule

Frequently asked questions

What is the cancellation policy at Comfort Aparthotel Mandelieu la Napoule Village?

Comfort Aparthotel Mandelieu la Napoule Village offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Comfort Aparthotel Mandelieu la Napoule Village?

As of 24 Oct 2026, prices found for a 1-night stay for 2 adults at Comfort Aparthotel Mandelieu la Napoule Village on 16 Nov 2026 start from NZ$106, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Comfort Aparthotel Mandelieu la Napoule Village?

Yep, Comfort Aparthotel Mandelieu la Napoule Village has a free self car park. Onsite parking is limited (max 1 space per unit).

Are there any beaches close to Comfort Aparthotel Mandelieu la Napoule Village?

Yep, Comfort Aparthotel Mandelieu la Napoule Village is a short 19-minute walk from Rague Beach. Fun beach activities include snorkelling, scuba diving and waterskiing. You can also find motor boats and boat tours.

Does Comfort Aparthotel Mandelieu la Napoule Village have a pool?

Comfort Aparthotel Mandelieu la Napoule Village has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 10:00 AM to 6:00 PM (Seasonal outdoor pool open from April 18 to October 15).

What makes Comfort Aparthotel Mandelieu la Napoule Village a romantic place to stay?

A lounge bar, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Comfort Aparthotel Mandelieu la Napoule Village.

Is Comfort Aparthotel Mandelieu la Napoule Village family-friendly?

You bet! With amenities such as children's meals and a playground, as well as highchairs and free infant beds in the guestrooms, it's no surprise that Comfort Aparthotel Mandelieu la Napoule Village is a hit with families.

Does Comfort Aparthotel Mandelieu la Napoule Village serve breakfast?

Yep, continental breakfast is offered daily between 8:00 AM and 10:30 AM.

Is there a free airport shuttle available at Comfort Aparthotel Mandelieu la Napoule Village?

No, Comfort Aparthotel Mandelieu la Napoule Village does not offer an airport shuttle service.

Is there a bar or restaurant at Comfort Aparthotel Mandelieu la Napoule Village?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Comfort Aparthotel Mandelieu la Napoule Village?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

Is there a golf course on site at Comfort Aparthotel Mandelieu la Napoule Village?

There isn't one on site, but Cannes-Mandelieu Golf Club is a short 19-minute walk away.

Comfort Aparthotel Mandelieu la Napoule Village Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 177 out of 487 reviews
Rating 8 - Good. 199 out of 487 reviews
Rating 6 - Okay. 72 out of 487 reviews
Rating 4 - Poor. 20 out of 487 reviews
Rating 2 - Terrible. 19 out of 487 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Disliked: Cleanliness, check-in, listing accuracy
Not fir short stay. Breakfast was very basic.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We had great experience,
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely apartments, calm area, and staff are very lovely and welcoming. I enjoyed my stay.
Stayed 4 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Good location and quiet place. It is good for relaxing and enjoying with family.
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities, communication
Hotel was good but can improve the breakfast
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good and nice hotel restaurant. Semi-good aircondition and kitchen facilities. Clean pool large enough to swim in, nearby runningtrail. 1km to beach and 1km to shopping Centre (opposition directions), frequent local buses. Good value, we are happy with our stay.
Stayed 7 nights in Jul 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Really nice quiet place. About 10m8n walk to big Auchan supermarket.
Stayed 3 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Lots of room. Private two-storey unit. Nice swimming pool.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Amenities, property conditions & facilities, communication
I spent Christmas wirh with my family. IT was very quiet and relaxing. The boys played football on the pitch every day.
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tremendeous at the reception. Thx for everything
Stayed 3 nights in Jun 2024
Verified review

6/10 Okay

Liked: Cleanliness
Sejour convenable
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, communication

Good

Value for money
Stayed 1 night in Jul 2021
Verified review

6/10 Okay

Liked: Cleanliness, communication
We had no major issues. The place is a bit tired to be honest and on our last night there of the 12 we had neighbours and you could literally hear them as if they were standing next to you due to the adjoining internal door. Overall satisfied and the staff were nice. We found the location good, we had a car but often walked the 20 mins to the train station to travel to other towns. Cleanliness was not an issue, would like the outdoor areas to be more usable, not overly private and the outdoor furniture would have been better being on a patio rather than grass.
Stayed 12 nights in Oct 2025
Verified review

4/10 Poor

Disliked: Amenities
Location is poor hard to get a taxi unless you have a car doesn’t look anything like the pictures online only accept cash at the restaurant no clean towels supplied other then 1st day no toilet roll given either. Sun loungers dirty by the pool
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication

Comfy, clean and convenient.

Lovely, surprisingly spacious apartment with loft bedroom. Excellent roomy shower with two heads. Comfy beds. Easy check-in, check-out process.🙂 The only thing wrong was a broken stovetop. We couldn't get the elements to heat up -- even after going online to research the brand.😐
Stayed 1 night in Nov 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication
I was shocked by the condition of this hotel room. The room was dirty from the moment I walked in. There was visible mold (moho) in the bathroom, the towels looked like they had already been used, and the entire room smelled terrible. Nothing matched the pictures shown online—it felt like a completely different place.
Stayed 1 night in Sep 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, room comfort, communication
Appartment smell like sewer.
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities, communication
Nice and quiet, nice beds. Yet, The smallest living space imaginable. The bathroom is atrocious. The toilet is a broom cupboard… you have maybe half a metre square to move in. There barely is room for the door to open against the bathtub. Terrible. Very cheap finishings. no oven in kitchen… kitchen is a 1 metre long bench with barely any utensils. No dish cloth. How are you supposed to dry your dishes? Quiet location otherwise.
Stayed 4 nights in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Fantastic location, well maintained and comfy

This was our end location for our European tour and it was the perfect place to spend the majority of our holiday. Starting with location, it’s just a 10-15 minute walk to the centre of the village and the beaches, or you can use the free MIMO bus which has stood right at the entrance. The accommodation was lovely and clean, beds were super comfy, air con was very powerful and much needed during the heatwave they had whilst we were there. Pools are clean, constantly maintained and big enough to accommodate all the guests required. Laundry for 5 euro a wash is excellent too. It’s such a shame that the on-site restaurant/bar is no longer open, this would have been a great addition and another option for dining out. Overall I highly recommend staying at Zenitude and should we visit this area again, wouldn’t hesitate to stay here again.
Stayed 10 nights in Jul 2022
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities, communication
The property and grounds were very run down broken umbrellas staff extremely rude, pillows disgusting grass and grounds unkempt so unhelpful and rude and very upsetting if we could have left we would have but we would have Lost our money
Stayed 10 nights in Jun 2024
Verified review

2/10 Terrible

Disliked: Cleanliness, amenities, property conditions & facilities, communication
Never felt safe in this property, very tiny rooms/ space. Multiple windows broken / not working, doors barely locking after multiple trials. Unfortunately, I would not recommend
Stayed 1 night in Aug 2023
Verified review

2/10 Terrible

Disliked: Amenities, communication
Front desk closed at 8 pm. I arrived at 10 pm and my taxi was unable to access the reception area. They claim to have sent me a message but I never received it. Terrible location and had to get a taxi to another hotel as Zenitude is remote and not good for gusets without a car.
Stayed 1 night in Oct 2022
Verified review

4/10 Poor

Disliked: Cleanliness, property conditions & facilities
We were very disappointed with our stay at this apartment. There was a strong, unpleasant smell coming from the towels, and the entire place was quite dirty. Although we had booked the apartment for four people, the fourth sleeping arrangement was in terrible condition — completely unsuitable for use. None of us, including the children, could sleep properly as we were itching all night. After staying here, we all developed red marks on our bodies, which was very concerning. We strongly hope the management takes these issues seriously and improves the conditions. Unfortunately, we would not stay here again
Stayed 2 nights in Jul 2025
Verified review

6/10 Okay

Liked: Cleanliness, amenities, communication
Zenitude is an ok place.The rooms themselves are fine and are a great size. The bed was comfortable and its unique as the main bed/ bedroom is upstairs. The kitchen is well equipped. The location is about a 15 minute walk (uphill) to the train station and main restaurants and 20 min to the harbor. Unfortunately, the property grounds are not well kept with overgrown grass, bushes and weeds. The biggest issue for us is the sewer smell in the bathroom. We needed to keep the door closed to keep the smell contained. The first condo we were in the smell was everywhere. Thankfully, the lovely front desk person let us move to a different condo, which was better. I think the drainage in the area is lacking. So overall, we had an ok stay.
Stayed 2 nights in May 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, room comfort, communication

Disgusting behaviour from the staffs

The hotel it self was fine but the people running it are awful and rude, I paid at check in and was charged €100 after I checked out without knowing, apparently the hotel was left dirty, dirty meaning, the bed wasn’t made and the towels weren’t folded back to how they were. No hotel expects their costumers to clean up after they have left! And no policy was explained when checking in for this matter. Hotels have cleaners for a reason I don’t see how the guests staying are expected to clean the whole place before leaving specially with kids. When calling to inquire about the money being taken they simply just hung up and did not pick up after several calls. It’s broad daylight robbery and I will be taking this matter further until a refund is issued. If policy was explained I would have understood, but as nothing was explained and a payment was taken without an approval I will be taking this matter further. Staff are very rude to English people. Think twice before staying!
Stayed 3 nights in Jun 2022