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The Pilgrims Hotel

3.0 star property
Hotel with free breakfast, 5-minute walk to Canterbury Cathedral

Photo gallery for The Pilgrims Hotel

Double room-Signature-Ensuite
Meeting facility
Family Quadruple Room, Ensuite
Superior Double Room, Ensuite (Four Poster ) | View from room
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • Housekeeping
  • Free WiFi
  • Business services
The current price is NZ$229
includes taxes & fees
16 Nov - 17 Nov

Explore the area

View map
18 The Friars, Canterbury, England, CT1 2AS
  • Place, Marlowe Theatre
    ‪1 min walk‬
  • Place, Canterbury Cathedral
    ‪4 min walk‬
  • Place, University of Kent
    ‪18 min walk‬
  • Airport, London (SEN-Southend)

Room options

View all photos for Double Room, Ensuite

Double Room, Ensuite | Bathroom

Double Room, Ensuite

8.0 out of 10
Very good
(2 reviews)

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
Wardrobe
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Ensuite (Small)

Double Room, Ensuite (Small)

Double Room, Ensuite (Small)

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
Wardrobe
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Ensuite (Four Poster )

Superior Double Room, Ensuite (Four Poster )

Superior Double Room, Ensuite (Four Poster )

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Digital channels
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite

Family Quadruple Room, Ensuite

8.0 out of 10
Very good
(1 review)

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
Wardrobe
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed

View all photos for Double or Twin Room, Ensuite

Double or Twin Room, Ensuite

Double or Twin Room, Ensuite

Highlights

Flat-screen TV
Private bathroom
Hairdryer
Shower/bath combination
Coffee/tea maker
Digital channels
Desk
Daily housekeeping
  • 23 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Single Room, Ensuite

Single Room, Ensuite

Single Room, Ensuite

7.6 out of 10
Good
(5 reviews)

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
Wardrobe
  • 16 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Room, Ensuite (Bathtub)

Family Room, Ensuite (Bathtub)

Family Room, Ensuite (Bathtub)

10.0 out of 10
Exceptional
(1 review)

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
Wardrobe
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Single Room, Ensuite (Bath only)

Basic Single Room, Ensuite (Bath only)

Basic Single Room, Ensuite (Bath only)

8.4 out of 10
Very good
(7 reviews)

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
Wardrobe
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double room-Signature-Ensuite

Double room-Signature-Ensuite

Double room-Signature-Ensuite

7.4 out of 10
Good
(3 reviews)

Highlights

Flat-screen TV
Private bathroom
Coffee/tea maker
Daily housekeeping
Desk
Wardrobe
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Twin Room, Ensuite

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Premium bedding
Private bathroom
Hairdryer
Free bottled water
Coffee/tea maker
Electric kettle
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

About the area

Canterbury

At The Pilgrims Hotel you'll be within just a 5-minute stroll of Canterbury Cathedral and within 20 minutes of University of Kent. Highlights at this hotel include free continental breakfast and a bar/lounge. .The Pilgrims is open for breakfast. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and coffee/tea in a common area. Each morning free breakfast is served. .Places within a 5-minute walk of this 3-property class Canterbury hotel include Marlowe Theatre and Sidney Cooper Gallery.

What's nearby

  • Marlowe Theatre - 1 min walk - 0.0 km
  • Westgate Gardens - 3 min walk - 0.3 km
  • Canterbury Cathedral - 4 min walk - 0.4 km
  • Canterbury Christ Church University - 9 min walk - 0.8 km
  • University of Kent - 18 min walk - 1.6 km

Getting around

  • Canterbury West Station - 7 min walk
  • Gatwick Airport (LGW) - 84 min drive

Restaurants

  • ‪Black Griffin - ‬2 min walk
  • ‪Prezzo - ‬2 min walk
  • ‪The Old Weavers House - ‬1 min walk
  • ‪The Cricketers - ‬1 min walk
  • ‪Marlowe's Restaurant - ‬1 min walk

About this property

The Pilgrims Hotel

Hotel with free breakfast, 5-minute walk to Canterbury Cathedral
There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

The Pilgrims Hotel also features coffee/tea in common area and laundry facilities.

  • 14 guestrooms or units
  • Continental breakfast (free)
  • Coffee in lobby
  • Self-service laundry
  • Storage area for luggage
  • Bar or lounge
  • 1 conference room
The Pilgrims Hotel offers 14 accommodations with coffee/tea makers and free toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Similar properties

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ABode Canterbury
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4.2 out of 5, Very good, 1,020 reviews
The price is NZ$166
includes taxes & fees
27 Nov - 28 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (GBP 16 per day); discounts available

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • The Pilgrims

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open Monday - Sunday (7:30 AM - 11:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: GBP 16 per day (262 ft away)
  • Rollaway bed fee: GBP 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting in all accommodation. Cashless payment methods are available for all transactions.

Property is also known as

Pilgrims Hotel Canterbury
Pilgrims Hotel
The Pilgrims Hotel Hotel
The Pilgrims Hotel Canterbury
The Pilgrims Hotel Hotel Canterbury

Frequently asked questions

What is the cancellation policy at The Pilgrims Hotel?

The Pilgrims Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at The Pilgrims Hotel?

As of 30 Oct 2025, prices found for a 1-night stay for 2 adults at The Pilgrims Hotel on 16 Nov 2025 start from NZ$229.03, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to The Pilgrims Hotel?

The closest beach to The Pilgrims Hotel is Whitstable Beach (9.4 km).

Does The Pilgrims Hotel serve breakfast?

Yeah, free continental breakfast is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at The Pilgrims Hotel?

No, The Pilgrims Hotel does not offer an airport shuttle service.

What time are check-in & check-out at The Pilgrims Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at The Pilgrims Hotel?

No, only service animals are allowed.

The Pilgrims Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 137 out of 301 reviews
Rating 8 - Good. 120 out of 301 reviews
Rating 6 - Okay. 30 out of 301 reviews
Rating 4 - Poor. 13 out of 301 reviews
Rating 2 - Terrible. 1 out of 301 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Three night stay

Perfect location - walkable to every major attraction in Canterbury. It is an older building but it gives it charm! :) the continental breakfast was good. Overall, great stay and would 100% recommend this hotel to anyone.
Stayed 3 nights in Jul 2025

6/10 Okay

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was difficult. No bar after 10.30.Was,accused of breaking a lamp after we had left. Reasonable breakfast.
Stayed 1 night in Jul 2025

4/10 Poor

Richard

Travelled with group
Liked: Cleanliness
Disliked: Staff & service

Invisible Breakfast Staff!

Breakfast was very poor. Self service but at no stage in the 45 minutes I was in the breakfast room did any staff member come and refill the milk jug, the fruit juice jugs or anything else for that matter,. Simply stated, there were no staff attending to breakfast!
Stayed 1 night in Jun 2025

4/10 Poor

martin

Liked: Cleanliness
Disliked: Property conditions & facilities
Very overpriced for a pokey & worn room & very cramped overall-could barely get in the bathroom. Staff friendly but under-resourced - ie at times no one on reception,breakfast room or at the bar. Breakfast perfunctory offering & no service.
Stayed 1 night in Jun 2025

4/10 Poor

Deb

Travelled with partner
Disliked: Staff & service, property conditions & facilities
Whilst location was good, very difficult to get heavy luggage from car to hotel. Bollards blocking every street nearby. No instructions from hotel to assist. Staff member unhelpful
Stayed 1 night in Jun 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Great Location friendly staff.

Lovely Hotel. Great location, very central. Sadly bed and pillows a bit hard for me.
Stayed 1 night in Jun 2025

10/10 Excellent

Mihail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is in the no-cars zone, plan ahead carefully if you drive. The building is very old, as is to be expected for the area, but well maintained. Easy walking to all attractions and lots of dining options.
Stayed 1 night in May 2025

6/10 Okay

Peter

Funny smell in the bathroom. Annoying that breakfast was only continental, as it wasn’t obvious when I booked. If I’d known I’d have gone elsewhere for breakfast.
Stayed 1 night in May 2025

8/10 Good

Meredith

Liked: Cleanliness
Friendly helpful staff, GREAT home baked pastries for breakfast and very convenient. Nice to stay in a hotel with a history. The sloping floors in the bedroom is a bit disconcerting
Stayed 2 nights in May 2025

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient and good value for money
Stayed 1 night in May 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

Octavian, Marlton

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

6/10 Okay

Katherine

Disliked: Staff & service, property conditions & facilities
South facing window made room warm, even for April. Probably cold in winter
Stayed 1 night in Apr 2025

8/10 Good

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

4/10 Poor

Brian

Business traveller
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Room was tiny and bed was one of the most uncomfortable I’ve ever experienced in a hotel. The whole place has more of a hostel feel, including the dining area which was cold and unwelcoming. The food (breakfast) selection was ok and the location was good although the staff I encountered did not appear that bothered about anything, giving the impression they were disenfranchised with the roles and their employer. The building itself is old and in need of a major refurbishment. I do not think the value for money was very good.
Stayed 2 nights in Mar 2025

8/10 Good

Jason, Sittingbourne

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, quiet
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Budget, family-friendly stay in heart of Canterb'y

The Pilgrim's Hotel was a great value for the money. Our room was cozy and comfortable with plenty of space for our family of three. The lounge/common area has big couches as well as tall tables with chairs, which made it a great place to spend a couple of hours in the evening playing games with our son and having a couple of drinks from the bar, which is a life-saver when you have cold wintry evenings with a five year old and going out really isn't an option (and just staying in your room would be torture). The breakfast is pretty simple fare (yogurt with toppings, cereal, cold meats and cheese, and bread). Was pleased they offered gluten free bread for myself. Coffee was disappointing and toaster didn't work well, but otherwise it's a very adequate start to the day. Great stay overall and excellent location!
Stayed 2 nights in Feb 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Jeff

Travelled with family
Liked: Cleanliness, staff & service
I was traveling from the US with my wife, daughter (13 yrs old) and my nephew (16 yrs old). The hotel is very quaint and my kids loved the characters and tradition. It does not have many amenities but in Canterbury city center it is very convenient. The parking was a little tricky to find at night especially from someone from the US. The roads were small and signs were lacking. The biggest complaint was the heater in our room was not working and it was winter. But because of its charm and location, I still give it a 4 stars.
Stayed 1 night in Dec 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Room had a rattling, noisy window which unfortunately kept us awake with the storm weather.
Stayed 1 night in Dec 2024

8/10 Good

Carol

Liked: Cleanliness, property conditions & facilities
Charming old inn in a convenient spot, close to history and pubs.
Stayed 3 nights in Oct 2024

10/10 Excellent

Wayne

Canterbury hotel

Central location on high st. Staff were super friendly. Breakfast was satisfying.
Stayed 1 night in Oct 2024

6/10 Okay

Tracey

Liked: Staff & service
Had a very pleasant stay. You need to understand and appreciate the 'olde worlde' character of the hotel, which i did. I would have liked better toiletries in the bathroom...i didn't bring my own, as it stated they were supplied. There were two on the wall soap dispensers, one for the sink and one for the shower. The breakfast was lovely with a lot of choice. No full english breakfast, but the continental was delish. The location was spot on. Although its a trek(for me with dodgy back and hips) to and from the car park, the beautiful surroundings made up for it. Enjoyed our stay overall.
Stayed 3 nights in Sep 2024

8/10 Good

Sherry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities
Cosy room in old building. In the listing it did say the room was small. Be aware that the stairs are steep and some quirks in the room lighting and shower controls. Very pleasant staff and good continental style breakfast. We had a pleasant stay and it was good value for money
Stayed 2 nights in Sep 2024