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Pilgrims Hotel

Property class: 3

Photo gallery for Pilgrims Hotel

A hotel room with a white dresser, a television mounted on the wall, a radiator, and a door leading to another room.
A hotel room with two single beds, each with a red pillow and a white bedspread. There are two bedside tables with red lamps, a door in the center, and two wall-mounted mirrors.
A bedroom with a white wardrobe, a vanity with a mirror, a bedside table, and a chair.
A building with a sign reading "Pilgrim Hotel" and a hanging flower basket.
A street with a white building featuring hanging flower baskets and outdoor seating.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar
  • Housekeeping

Explore the area

View map
18 The Friars, Canterbury, England, CT1 2AS
  • Place, Marlowe Theatre
    ‪1 min walk‬
  • Place, Westgate Gardens
    ‪3 min walk‬
  • Place, Canterbury Cathedral
    ‪4 min walk‬
  • Airport, London (SEN-Southend)
    ‪117 min drive‬

Room options

View all photos for Double Room, Ensuite

A bedroom with a bed, a bedside table, a mirror, and a wardrobe.

Double Room, Ensuite

8.0 out of 10
Very good
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Double Room, Ensuite ((Small))

A bedroom with a sloped ceiling, a bed with white bedding, two red lamps, and a window with curtains.

Comfort Double Room, Ensuite ((Small))

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Ensuite (Four Poster )

A four-poster bed with a canopy, a bedside table, a chair, and two framed pictures on the wall.

Superior Double Room, Ensuite (Four Poster )

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room, Ensuite

A hotel room with two beds, each with white bedding and red accents, a wooden headboard, bedside lamps, a framed picture on the wall, and a window with curtains.

Double or Twin Room, Ensuite

8.0 out of 10
Very good
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Single Room, Ensuite

A hotel room with a bed, a bedside table with a lamp, a telephone, a mirror, and a small trash bin.

Single Room, Ensuite

7.8 out of 10
Good
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Suite, Ensuite

A bedroom with a high ceiling, a bed with white bedding, two bedside tables with lamps, and a wooden ceiling structure.

Superior Suite, Ensuite

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Standard Single Room, Ensuite (Bath Only)

A hotel room with a bed, a desk with a mirror, a television, and a trash can.

Standard Single Room, Ensuite (Bath Only)

8.0 out of 10
Very good
(8 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room, Ensuite

A neatly made bed with pillows, a bedside table with a lamp, and a dresser with a mirror.

Deluxe Double Room, Ensuite

7.6 out of 10
Good
(4 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, Ensuite

A hotel room with two beds, a desk, a mirror, and a window with curtains.

Suite, Ensuite

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Bed

About the area

Canterbury

Pilgrims Hotel puts you in the heart of Canterbury, connected to a shopping centre and within steps of Marlowe Theatre and Sidney Cooper Gallery. Highlights at this hotel include free continental breakfast and a bar/lounge. .This smoke-free hotel offers free WiFi in public areas, a computer station and multilingual staff. Additionally, you'll find a coffee shop/cafe and luggage storage. Each morning free breakfast is served. .Near this 3-property class Canterbury hotel, you'll find Canterbury Cathedral.

What's nearby

  • Marlowe Theatre - 1 min walk - 0.1 km
  • Westgate Gardens - 3 min walk - 0.3 km
  • Canterbury Cathedral - 4 min walk - 0.4 km
  • Canterbury Christ Church University - 9 min walk - 0.8 km
  • University of Kent - 18 min walk - 1.6 km

Getting around

  • Canterbury West Station - 7 min walk
  • Gatwick Airport (LGW) - 84 min drive

Restaurants

  • ‪Caffè Nero - ‬3 min walk
  • ‪The Old Weavers House - ‬1 min walk
  • ‪The Foundry - ‬3 min walk
  • ‪Cherry Tree - ‬2 min walk
  • ‪Creams Cafe Canterbury - ‬3 min walk

About this property

Pilgrims Hotel

There's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

This 3-star Canterbury hotel is smoke free.

  • 20 guestrooms or units
  • Continental breakfast (free)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Computer for guest use
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • 1 conference room
Pilgrims Hotel offers 20 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Food and drink

  • Free continental breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe

Family friendly

  • High chair

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station
  • Meeting room

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • Mastercard
  • Visa

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property accepts Visa and Mastercard.

Property is also known as

Pilgrims Hotel Canterbury
Pilgrims Hotel
The Pilgrims Hotel Hotel
The Pilgrims Hotel Canterbury
The Pilgrims Hotel Hotel Canterbury

Frequently asked questions

Are there any beaches close to Pilgrims Hotel?

The closest beach to Pilgrims Hotel is Whitstable Beach (9.4 km).

Does Pilgrims Hotel serve breakfast?

Yeah, free continental breakfast is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Pilgrims Hotel?

No, Pilgrims Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Pilgrims Hotel?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Pilgrims Hotel?

No, pets are not allowed.

Pilgrims Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 151 out of 338 reviews
Rating 8 - Good. 135 out of 338 reviews
Rating 6 - Okay. 37 out of 338 reviews
Rating 4 - Poor. 14 out of 338 reviews
Rating 2 - Terrible. 1 out of 338 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and would stay again. The place was cute and well located, the staff was friendly and helpful, and they had good breakfast options.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was quite helpful and the location convenient.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful large room. Staff was friendly and helpful. Continental breakfast was satisfying. Would definitely stay here again. Location was superb.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean room, good continental breakfast in lovely surroundings.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
helpful staffs, clean room
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were super friendly.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
The breakfast was rich. The position for perfect for visiting Canterbury
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Adequate room
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Its an old building, so expect quirky characteristics that add to the charm. Enjoy breakfast, all laid out ready and step out into central Canterbury, perfect.
Stayed 2 nights in Jul 2026
Verified review

6/10 Okay

Liked: Staff & service
Good location. Tiny room.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for getting about Canterbury.
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and friendly staff. Perfect location
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent variety of food for a continental breakfast.
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Friendly, welcoming staff, room had everything you would expect, clean and homely. Great location, central to cathedral and town centre.
Stayed 1 night in Nov 2025
Verified review

6/10 Okay

Liked: Staff & service
The hotel is in a great location.
Stayed 2 nights in May 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very kind staff. Excellent value.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, location and character.
Stayed 3 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were lovely 👍 Nice continental breakfast 😋
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Charming old inn in a convenient spot, close to history and pubs.
Stayed 3 nights in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful breakfast and a helpful staff.
Stayed 4 nights in Jun 2023
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Really friendly staff, cute little hotel with lovely little rooms
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Pleasant staff and nice clean room and comfortable beds
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and cozy rooms
Stayed 1 night in Nov 2022
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, quiet
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room. Staff very friendly and helpful. Very good continental breakfast and facilities.
Stayed 2 nights in Sep 2025