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Mount Nelson, A Belmond Hotel, Cape Town

Property class: 5 and above

Photo gallery for Mount Nelson, A Belmond Hotel, Cape Town

A spa room with a large window, a ceiling fan, and a massage table.
A lobby with a wine cellar, seating area, and decorative lighting.
A poolside area with lounge chairs and umbrellas, palm trees, and a building with a sign reading "Librista Spa".
A coastal town with buildings along the beach, a clear view of the ocean, and mountains in the background.
A classic white convertible car parked in a luxurious hotel lobby with ornate ceiling design and potted plants.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
The current price is NZ$1,968
includes taxes & fees
10 Dec - 11 Dec

Explore the area

View map
76 Orange Street, Cape Town, Western Cape, 8001
  • Place, Kloof Street
    ‪3 min walk‬
  • Place, Iziko South African Museum
    ‪5 min walk‬
  • Place, Long Street
    ‪6 min walk‬
  • Airport, Cape Town (CPT-Cape Town Intl.)
    ‪26 min drive‬

Room options

View all photos for Deluxe Room

A modern bathroom with a freestanding bathtub, a glass-enclosed shower, and two framed botanical prints on the wall.

Deluxe Room

10.0 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Superior Room

A bedroom with a large bed, bedside lamps, a mirror, a chandelier, and a wardrobe.

Superior Room

10.0 out of 10
Exceptional
(4 reviews)
  • Mountain view
  • 25 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite (Deluxe)

A hotel room with a large bed, two armchairs, a small table, and a balcony with a view of buildings and mountains.

Junior Suite (Deluxe)

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite, 1 Bedroom

A modern bathroom with a marble vanity, a bathtub, and a shower area.

Deluxe Suite, 1 Bedroom

  • Mountain view
  • 69 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Studio Suite

A bedroom with a bed, bedside tables, a chair, and a mirror.

Studio Suite

  • Mountain view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite, 1 Bedroom

A hotel room with a bed, a nightstand, a chair, a dresser, a mirror, and a door leading to another room.

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Junior Suite

A hotel room with a large bed, two armchairs, a bench, a small table, and a chandelier.

Junior Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 40 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Deluxe Suite (Garden Cottage)

A hotel room with a large bed, a nightstand, a chair, and a desk with books and a vase of flowers.

Deluxe Suite (Garden Cottage)

  • Garden view
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio Suite

A hotel room with a large bed, a sofa, two armchairs, a small table, and a chandelier.

Deluxe Studio Suite

  • Mountain view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (Garden Cottage)

A hotel room with a large bed, a nightstand with a lamp, a wall clock, and a window with patterned curtains.

Suite (Garden Cottage)

  • Garden view
  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Suite (Strelitzia)

A four-poster bed with a canopy, a chandelier, a bedside table with a lamp, and a bench.

Signature Suite (Strelitzia)

  • Mountain view
  • 112 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Cape Town

A luxury stay in Cape Town awaits you at Mount Nelson, A Belmond Hotel, Cape Town. Within just a 10-minute stroll, you'll find Kloof Street and South African Jewish Museum. Highlights at this family-friendly hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering at Librisa Spa can include deep-tissue massages, aromatherapy and mani/pedis along with access to the sauna and steam room. The restaurant, The Red Room, serves Asian cuisine and is open for dinner. Planet Bar is the hotel's own bar, serving drinks along with light fare. Enjoy the 2 outdoor tennis courts, free kids' club and gym plus access to tennis lessons. 8 meeting rooms and a 24-hour business centre are among the business amenities offered. Other amenities include free Wi-Fi in public areas, a sauna and laundry facilities. Each morning free full breakfast is offered between 6:30 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, including food and water bowls, pet-sitting services and litter trays. There's also free valet parking, along with the convenience of a free area shuttle. .Places within a 15-minute walk of this 5-property class Cape Town City Centre hotel include Company's Garden and Greenmarket Square.

What's nearby

  • Kloof Street - 3 min walk - 0.3 km
  • Iziko South African Museum - 5 min walk - 0.4 km
  • Long Street - 6 min walk - 0.6 km
  • Company's Garden - 8 min walk - 0.7 km
  • South African National Gallery - 8 min walk - 0.7 km

Getting around

  • Woodstock Station - 4 min drive
  • Cape Town Station - 8 min drive
  • Cape Town (CPT-Cape Town Intl.) - 25 min drive

Restaurants

  • ‪Kloof Street House - ‬4 min walk
  • ‪Blondie - ‬5 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Cafe Sofi By Tashas - ‬5 min walk
  • ‪Nando's - ‬4 min walk

About this property

Mount Nelson, A Belmond Hotel, Cape Town

Mount Nelson, A Belmond Hotel, Cape Town offers its guests a full-service spa, 2 outdoor swimming pools, outdoor tennis courts, and a health club. There are 4 restaurants on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

Business amenities include a 24-hour business centre and 8 meeting rooms. A sauna, spa services, and a terrace are also featured at the luxury Mount Nelson, A Belmond Hotel, Cape Town. An area shuttle within 5 kilometres and A shopping centre shuttle are free. Free valet parking is available.

Smoking is allowed in designated areas at this 5-star Cape Town hotel.

  • 198 guestrooms or units
  • 4 levels
  • 4 dining venues
  • Built in 1899
  • Full breakfast (free)
  • Kid's club (free)
  • Supervised kids' activities (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Terrace
  • Garden
  • Outdoor picnic space
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • On-site shopping
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
Mount Nelson, A Belmond Hotel, Cape Town offers 198 air-conditioned accommodations with minibars and a safe. Beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms. Bathrooms include bathrobes, slippers, designer toiletries and complimentary toiletries.

This Cape Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Librisa Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle up to 5 kilometres
  • Free shopping centre shuttle
  • Free secured, covered valet parking on site
  • Limited on-site valet parking

Food and drink

  • Free full breakfast available daily 6:30 AM to 10:30 AM
  • 4 restaurants
  • A bar/lounge
  • A poolside bar
  • Private picnics

Restaurants on site

  • Chef's Table
  • Oasis Bistro
  • Planet Bar
  • The Lounge
  • The Red Room

Things to do

  • 2 outdoor pools
  • 2 outdoor tennis courts
  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Full-service spa
  • Health club
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's books
  • Free area shuttle
  • Free children's club
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1899
  • Designated smoking areas

Room amenities

Bedroom

  • Egyptian cotton sheets

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: ZAR 1045 per pet, per night
  • Food and water bowls, pet-sitting services and litter trays are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for ZAR 1308.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 1135 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: ZAR 1135 (one-way)
  • Pet fee: ZAR 1045 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Belmond Mount Nelson
Belmond Mount Nelson Cape Town
Belmond Mount Nelson Hotel
Belmond Mount Nelson Hotel Cape Town
Belmond Nelson Hotel
Hotel Mount Nelson
Mount Nelson
Mount Nelson Hotel
Nelson Mount
Nelson Mount Hotel
Belmond Mount Nelson Hotel Cape Town, South Africa
Mount Nelson Cape Town
Belmond Mount Nelson Hotel
Mount Nelson, A Belmond Hotel, Cape Town Hotel
Mount Nelson, A Belmond Hotel, Cape Town Cape Town
Mount Nelson, A Belmond Hotel, Cape Town Hotel Cape Town

Frequently asked questions

What is the cancellation policy at Mount Nelson, A Belmond Hotel, Cape Town?

Mount Nelson, A Belmond Hotel, Cape Town offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mount Nelson, A Belmond Hotel, Cape Town?

As of 11 Nov 2026, prices found for a 1-night stay for 2 adults at Mount Nelson, A Belmond Hotel, Cape Town on 10 Dec 2026 start from NZ$1,968, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Mount Nelson, A Belmond Hotel, Cape Town?

Yep, Mount Nelson, A Belmond Hotel, Cape Town has free valet parking.

Are there any beaches close to Mount Nelson, A Belmond Hotel, Cape Town?

The closest beach to Mount Nelson, A Belmond Hotel, Cape Town is Clifton Bay Beach (3.7 km).

Is there a spa on site at Mount Nelson, A Belmond Hotel, Cape Town?

Yep, Librisa Spa is available for guests. It has a steam room and a sauna. You'll enjoy heaps of services like detox wraps, body scrubs and facials, as well as hot stone massages.

Does Mount Nelson, A Belmond Hotel, Cape Town have a pool?

Mount Nelson, A Belmond Hotel, Cape Town has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What luxury perks are available at Mount Nelson, A Belmond Hotel, Cape Town?

Mount Nelson, A Belmond Hotel, Cape Town features 2 outdoor pools, a full-service spa and a health club. All guestrooms come with premium bedding and 24-hour room service.

What makes Mount Nelson, A Belmond Hotel, Cape Town a romantic place to stay?

Couples spa treatments and al fresco dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Mount Nelson, A Belmond Hotel, Cape Town.

Is Mount Nelson, A Belmond Hotel, Cape Town family-friendly?

You bet! With amenities such as a free children's club and supervised childcare, as well as children's books and childcare services in the guestrooms, it's no surprise that Mount Nelson, A Belmond Hotel, Cape Town is a hit with families.

Does Mount Nelson, A Belmond Hotel, Cape Town serve breakfast?

Sure does, free full brekkie is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Mount Nelson, A Belmond Hotel, Cape Town?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Mount Nelson, A Belmond Hotel, Cape Town?

Yep, they've got a lounge bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Mount Nelson, A Belmond Hotel, Cape Town?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mount Nelson, A Belmond Hotel, Cape Town?

Furry friends are welcome at Mount Nelson, A Belmond Hotel, Cape Town, with pet-sitting services, food and water bowls and litter trays on offer.

Mount Nelson, A Belmond Hotel, Cape Town Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 277 out of 322 reviews
Rating 8 - Good. 34 out of 322 reviews
Rating 6 - Okay. 8 out of 322 reviews
Rating 4 - Poor. 1 out of 322 reviews
Rating 2 - Terrible. 2 out of 322 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing hotel and a nod to a bygone era of service and quality.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top Notch service, one of the finest run hotels we’ve stayed in. Felt like coming home every time we returned.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Property conditions & facilities
Fantastic hotel and staff
Stayed 10 nights in Feb 2024
Verified review

10/10 Excellent

It’s a delight to stay at this hotel
Stayed 6 nights in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Made to feel very welcome. Great property, lovely staff.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable, next time I will stay longer.
Stayed 2 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fabulous experience. From the moment we arrived at the entrance till we left all the staff were helpful friendly and knowledgeable, nothing was too much trouble. Breakfast was incredible as was dinner. Afternoon tea is a wonderful experience and not to be missed.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Very attentive staff. Impeccable room. Oasis in the city
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers a sense of peace and is the perfect retreat from the fun of Cape Town. The staff and service is excellent and the facilities are what you would expect of this level of hotel.
Stayed 5 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the wonderfully attentive staff and the relaxed atmosphere. Heavenly.
Stayed 3 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Able to experience the old, 125 yr old Nellie, and the new of Cape Town in our 4 day stay…Service friendly and very efficient.
Stayed 3 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptional
Verified review

10/10 Excellent

Liked: Cleanliness, amenities
So beautiful!!! Everyone here was amazing!!! Went beyond expectations!!! Would absolutely stay here again!!!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The best!

This place is truly amazing. Everything was perfect and the staff was second to none. I highly recommend this hotel to anybody looking for a 5 star experience. Thank you Mount Nelson!!
Stayed 2 nights in Feb 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, room comfort

Must stay - great service

Amazing hotel, very classic feel. The staff are the differentiator, service is top notch. Crystal gave us a great check-in experience and point of contact of various items. Tim also arrange an exceptional tour that was a highlight of a trip
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Mount Nelson was magical. From the moment we arrived, we were so happy with the impeccable service and the beauty of the grounds. Not to mention the incredible views with the property being nestled at the base of Table Mountain. It is an incredible escape from the hustle and bustle of the city and I wouldn’t hesitate to recommend this hotel to anyone traveling to Cape Town.
Stayed 4 nights in Jun 2022
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
A fantastic gem in Cape Town, in South Africa, and globally. Beautiful hotel, very well maintained, and top quality in absolutely everything it has, starting with the outstanding courteous, friendly and very professional staff, and going to the food, linen, accommodations, spa, activities, etc. One of the best places I have stayed throughout my 40 year travel journey.
Stayed 4 nights in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were absolutely incredible. Impeccable service throughout especially the front door men ! Anticipated out every need.
Stayed 2 nights in Nov 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay at the Nellie and wish we could have stayed even longer! The property was immaculate and beautiful and the staff always personable - exceeding expectation. We felt pampered and special. Looking forward to our next visit! Special thanks to Adam Herbert, guest experience manager, for his attention and insights into Cape Town and South Africa at large.
Stayed 5 nights in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Our Junior suite was a wonderful place to relax - so spacious, with views to 3 sides. The bathroom was very spacious. Room was always well serviced. There were generous supplies of tea and coffee. It was always a pleasure to approach the hotel - the porters welcoming, friendly and efficient. We found the concierges extremely helpful. The Guest Experience Team were proactive in ensuring we had everything and their kindness in making my wife's birthday special will long be remembered - thanks Sherman and Frances! Sherman appreciates that the Nellie is not just a 5* hotel - it is an iconic institution and he clearly intends to keep it as the premier destination in Cape Town
Stayed 7 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mount Nelson is truly a special hotel. It's physical location affords you an incredible view of Table Mountain. Rooms were spacious and luxuriously appointed with huge bathrooms. The service was outstanding, particularly rom Muchi the concierge who was very helpful in assisting us with planning excursions and hard-to-snag dinner reservations. High tea was a real treat and was even better thanthose I have had in London. We loved the Planet Bar and daily breakfasts, which were impressive and massive! I would highly recommend you stay at the "pink lady."
Stayed 3 nights in Aug 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Seth (bartender) was always so pleasant, knowledgeable & overall a wonderful individual. Drinks were fabulous!!I would also have to mention one of the guys out front “Courage”. Always a friendly smile and a word of how my day was, where I had been & did I enjoy it. In retrospect all employees were outstanding. Piano player is fabulous!!
Stayed 4 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel maravilhoso, histórico, quarto espaçoso, excelente opções de restaurante. Ponto alto o chá da tarde servido na varanda.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Um sonho de hotel! Hotéis da rede Belmond costumam ser experiências exclusivas e acessíveis a poucas pessoas. No entanto, este de Capetown, ainda que não seja barato, pode ser uma opção para quem quer ter, ainda que por poucos dias ou breves momentos, uma experiência em hotéis da rede. Digo isso porque o valor das refeições é mais acessível que outros hotéis da rede. O mesmo para a diária. Não preciso nem mencionar a simpatia e eficiência dos funcionários, os mimos no quarto, a excelência do serviço, a comida maravilhosa, piscina e academia. Tudo perfeito! A única sugestão que tenho é cogitarem em fazer uma piscina interna. Por mais que seja aquecida é difícil desfrutar da piscina do hotel no inverno.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O Mount Nelson é simplesmente magnífico. Ficar hospedada aqui superou todas as expectativas e foi, sem dúvidas, a melhor experiência hoteleira que já tive na vida. O diferencial do hotel vai muito além da sua estrutura física excelente e imponente. O verdadeiro charme está nas pessoas: uma equipe extremamente atenciosa e genuinamente comprometida em transformar a estadia em um momento inesquecível. Quarto e Detalhes: O quarto é um verdadeiro refúgio de conforto e sofisticação. Um toque encantador são as amenities de uma das melhores e mais prestigiadas marcas da África, mostrando o cuidado em cada detalhe. Gastronomia: O café da manhã é espetacular e impecável, com variedade e altíssima qualidade. Atenção aos Detalhes: Um agradecimento especial pelo carinho e pela surpresa incrível que prepararam para o aniversário da minha filha. Esse gesto sensível e memorável ganhou nossos corações. Só tenho a agradecer por cada segundo dessa experiência. Quero, com toda a certeza, voltar em breve!
Stayed 2 nights in Jul 2026