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Pepperclub Hotel

5.0 star property
Luxury hotel with full-service spa and 24-hour fitness centre

Photo gallery for Pepperclub Hotel

Presidential Suite | Terrace/patio
Executive Suite, 2 Bedrooms | Living area
Couples treatment room(s), sauna, body treatments, aromatherapy
Gym
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Spa
  • Parking available
  • Gym
  • Room service

Explore the area

View map
Cnr Loop and Pepper Street, Cape Town, Western Cape, 8001
  • Long Street
    ‪2 min walk‬
  • Cape Town International Convention Centre
    ‪18 min walk‬
  • Cape Town Stadium
    ‪3 min drive‬
  • Cape Town (CPT-Cape Town Intl.)
    ‪17 min drive‬

Room options

View all photos for Presidential Suite

Presidential Suite | Terrace/patio

Presidential Suite

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Private pool
Air conditioning
Free cots/infant beds
Kitchenette
Full-sized fridge/freezer
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 3 King Beds

View all photos for Executive Suite, 2 Bedrooms

1 bedroom, premium bedding, in-room safe, iron/ironing board

Executive Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
Kitchenette
HDTV
Pillow menu
2 bedrooms
  • 60 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Family Double Room, 1 Bedroom

1 bedroom, premium bedding, in-room safe, iron/ironing board

Family Double Room, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Separate bedroom
  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Studio, 1 King Bed with Sofa bed

Superior Studio, 1 King Bed with Sofa bed

Superior Studio, 1 King Bed with Sofa bed

8.8 out of 10
Excellent
(6 reviews)

Highlights

Air conditioning
Free cots/infant beds
HDTV
Pillow menu
Premium bedding
Separate bedroom
Separate bath and shower
Hairdryer
  • 40 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Premier Suite

Premier Suite | Living area

Premier Suite

Highlights

Separate dining area
Separate sitting area
Air conditioning
Free cots/infant beds
HDTV
Pillow menu
2 bedrooms
Premium bedding
  • 60 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

Deluxe Studio, 1 King Bed

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Air conditioning
HDTV
Pillow menu
Separate bedroom
Premium bedding
Separate bath and shower
Hairdryer
Designer toiletries
  • 33 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 3 Bedrooms

Deluxe Suite, 3 Bedrooms | Living area

Deluxe Suite, 3 Bedrooms

Highlights

Separate dining area
Separate sitting area
Air conditioning
Kitchenette
HDTV
Pillow menu
3 bedrooms
Premium bedding
  • 130 sq m
  • 3 bedrooms
  • City view
  • Sleeps 6
  • 3 King Beds

About the area

Cape Town

A luxury stay in the heart of Cape Town awaits you at Pepperclub Hotel. Within a 5-minute stroll you'll find Long Street and Cape Town International Convention Centre within a 20-minute walk. Highlights at this family-friendly hotel include a full-service spa, a restaurant and an outdoor swimming pool. .A day of pampering can include deep-tissue massages, hot stone massages, body wraps and body scrubs along with access to the sauna. The restaurant, COPA Restaurant, serves international cuisine and is open for breakfast and dinner. Paparazzi Bar is the hotel's own bar. Enjoy the 24-hour gym, sauna and pool loungers. Plus you'll find free Wi-Fi in public areas, a free manager's reception and a conference centre. There's also valet parking, along with the convenience of a free beach shuttle. .With a stay at this 5-property class Cape Town City Centre hotel, you'll be 3.1 km (1.9 mi) from Cape Town Stadium and 5 km (3.1 mi) from Camps Bay Beach.

What's nearby

  • Long Street - 2 min walk - 0.2 km
  • Cape Town International Convention Centre - 18 min walk - 1.6 km
  • Cape Town Cruise Terminal - 2 min drive - 2.0 km
  • Cape Town Stadium - 3 min drive - 2.4 km
  • Camps Bay Beach - 5 min drive - 5.1 km

Getting around

  • Observatory Station - 7 min drive
  • Cape Town Station - 15 min walk
  • Cape Town (CPT-Cape Town Intl.) - 16 min drive

Restaurants

  • ‪NomNom on Long - ‬2 min walk
  • ‪Mama Africa - ‬2 min walk
  • ‪Long Street Café - ‬3 min walk
  • ‪Between Us - ‬2 min walk
  • ‪Carne SA - ‬3 min walk

About this property

Pepperclub Hotel

Luxury hotel with full-service spa and 24-hour fitness centre
Pepperclub Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 4 meeting rooms, and limo/town car service. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the luxury Pepperclub Hotel. An airport shuttle (available 24 hours) and a theme park shuttle are available for a fee. Parking is available for a fee.

This 5-star Cape Town hotel is smoke free.

  • 210 guestrooms or units
  • 20 levels
  • 2 buildings
  • Conference rooms
  • Built in 2010
  • Manager's reception (free)
  • Deli
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference centre
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Pepperclub Hotel offers 210 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. 55-inch Smart televisions come with premium satellite channels.

Bathrooms include a separate bath and shower with a hydromassage showerhead, bathrobes, slippers and designer toiletries. This Cape Town hotel provides complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The on-site spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.

Languages

English, French, Hebrew, Xhosa, Zulu

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free beach shuttle
  • Casino shuttle (surcharge)
  • Free shopping centre shuttle
  • Theme park shuttle (surcharge)
  • Limo/town car service
  • Onsite parking available only on request
  • Secured, covered parking on site (ZAR 150 per day)
  • Secured, covered valet parking on site (ZAR 150 per day)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • COPA Restaurant
  • Paparazzi Bar
  • Ruby's Bakery & Cafe

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • 2 buildings
  • 20 floors
  • Banquet hall
  • Built in 2010
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Separate bathtub and shower
  • Slippers
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your passport after booking

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: ZAR 950 per vehicle (one-way, maximum occupancy 6)
  • Covered self-parking fee: ZAR 150 per day
  • Valet parking fee: ZAR 150 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. Guests must contact this property in advance to reserve on-site parking. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.

Property is also known as

Pepperclub Cape Town
Pepperclub Hotel
Pepperclub Hotel Cape Town
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel & Spa Cape Town, South Africa
Pepperclub
Pepper Club Luxury Hotel And Spa
Pepperclub Hotel Cape Town
Pepper Club Luxury Hotel Cape Town Central
Pepperclub Hotel Spa
Pepperclub Hotel Hotel
Pepperclub Hotel Cape Town
Pepperclub Hotel Hotel Cape Town

Frequently asked questions

What is the cancellation policy at Pepperclub Hotel?

Pepperclub Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Pepperclub Hotel?

Yep, Pepperclub Hotel has a secured covered self car park for ZAR 150 per day.

Are there any beaches close to Pepperclub Hotel?

The closest beach to Pepperclub Hotel is Clifton Bay Beach (4.1 km).

Is there a spa on site at Pepperclub Hotel?

Yep, there is an onsite spa at Pepperclub Hotel. You'll enjoy heaps of services like body wraps, body scrubs and facials, as well as deep-tissue massages.

Does Pepperclub Hotel have a pool?

Pepperclub Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Pepperclub Hotel a romantic place to stay?

Couples spa treatments and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Pepperclub Hotel.

Is Pepperclub Hotel family-friendly?

You bet! With amenities such as laundry facilities, a deli and a free shopping shuttle, it's no surprise that Pepperclub Hotel is a hit with families.

Is there a free airport shuttle available at Pepperclub Hotel?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Pepperclub Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Pepperclub Hotel?

Check-in begins at 2:00 PM. Check-out time is 11 AM.

Are pets allowed at Pepperclub Hotel?

No, pets are not allowed.

Pepperclub Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 246 out of 455 reviews
Rating 8 - Good. 134 out of 455 reviews
Rating 6 - Okay. 40 out of 455 reviews
Rating 4 - Poor. 19 out of 455 reviews
Rating 2 - Terrible. 16 out of 455 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, nice area, reasonable rates

Purely a gem. I was concerned about staying in a hotel in the Bo Kaap area. Everything was terrific beginning with the staff that couldn’t do enough for us, the room was large and very clean and comfortable. The bed was very comfortable as well. The area was quite convenient for restaurants and activities. The area was quite safe for Cape Town. Breakfast was yummy. There’s also a shuttle to the V&A waterfront. We will be back soon!
Stayed 1 night in May 2025

10/10 Excellent

Debera

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

6/10 Okay

CHRISTINA

Liked: Cleanliness, property conditions & facilities, room comfort

Solo traveler in City Center

As a solo female traveler, my #1 priority is safety. I do my research - I wanted to see a lot of things around Cape Town. This seemed like the perfect spot, even though it is 1 block from Long Street. I liked that they offer a shuttle to V&A - it was great. They also have a shuttle to Camps Bay. The day I wanted to go to Camps Bay, I put a Do Not Disturb sign on the door & left. The shuttle was 20 mins late, so I decided to Uber & take the shuttle back from Camps Bay in the afternoon - I communicated this to the staff very clearly & it was understood that I would be coming back on the afternoon shuttle. The shuttle did not arrive at the pick up spot I was told to go to. After waiting 30 mins in a dark parking garage, I called & the Manager told me the driver didn't see anyone (I was 10 mins early for pickup) - the Manager told me in 3 follow-up calls that they were sending a car (different cars). Nothing ever came. Finally, I went to the curb and paid cash for a ride back to the hotel. Upon entering my room, I could see that someone had been in my room. The Manager said that didn't happen. When I pushed the issue, he showed me a line by line print-out of all the digital logged enters/exits from my room - many of which were from times that I was not even on the property (I showed him my Uber schedules). He had no explanation - he Gaslighted me like I just didn't remember, or as if I didn't know when I was at a restaurant having dinner. NO RESPONSIBILITY OR CONCERN. SO UNSAFE!
Stayed 5 nights in May 2025

8/10 Good

Mychel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall nice property and conveniently located!
Stayed 1 night in Apr 2025

10/10 Excellent

Marinette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and tastefully decorated.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it was good. some staff were amazing. breakfast staff not so much.
Stayed 3 nights in Mar 2025

10/10 Excellent

THIERRY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i like everything! great breakfast and the shuttle was always on time
Stayed 4 nights in Mar 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Jolanta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice staff. Good breakfast
Stayed 3 nights in Feb 2025

6/10 Okay

Deshanie

Travelled with family
Disliked: Cleanliness, staff & service
Did not like the location.
Stayed 4 nights in Jan 2025

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a great place to stay. Staff are very professional. Very good service from checking in, having luggage deliver to your room, room service, breakfast to checking out. Will definitely use this hotel again. Keep up the good service.
Stayed 2 nights in Dec 2024

6/10 Okay

Sarah

The day time staff was excellent . The hotel lobby and restaurant itself were clean . There was a roach in the bedroom and the restaurant bathroom .
Stayed 2 nights in Dec 2024

2/10 Terrible

Francesca

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
terrible staff
Stayed 4 nights in Nov 2024

10/10 Excellent

kelvin

Liked: Cleanliness, amenities, property conditions & facilities
Great location clean friendly staff
Stayed 4 nights in Oct 2024

10/10 Excellent

Randy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Expect to hear the music and crowds on long street.
Stayed 3 nights in Sep 2024

10/10 Excellent

Sylvester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Leroy

Stayed 2 nights in Sep 2024

8/10 Good

Grace

Stayed 5 nights in Sep 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great views of Table Mountain
Stayed 18 nights in Aug 2024

10/10 Excellent

MarkandKimberly

Liked: Cleanliness, staff & service, room comfort
PepperClub is a wonderful hotel. Great location. Amazing staff. Great amenities. We will book again.
Stayed 6 nights in Aug 2024

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort

Good Hotel

Hotel is good, staff very friendly and accommodating. Breakfast and food options are good. Room is good with views of table mountain. Only downside is the area the hotel is located in, can be a bit sketchy. Also had to move rooms due to the room smelling of tobacco smoke but the staff were very accommodating.
Stayed 2 nights in Aug 2024

10/10 Excellent

Janice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel with great staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service by entire staff. Very nice hote

Stayed 1 night in Aug 2024

8/10 Good

Robert, Lima,

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hands down the best CBD hotel i know here. Just a real shame the CBD has gone downhill so much in the past 10 to 15 years. What a shame, it used to be a gem of a place.
Stayed 3 nights in Jul 2024

8/10 Good

Mohammed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Good location and very clean. Great views of Table Mountain.
Stayed 5 nights in Jul 2024