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Hotel Chacao Cumberland

3.0 star property
Hotel connected to a shopping centre in Caracas with a restaurant

Photo gallery for Hotel Chacao Cumberland

Lobby sitting area
Property entrance
Staircase
Lobby
Ballroom

Reviews

6.2 out of 10

Popular amenities

  • Breakfast available
  • Gym
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning
The current price is NZ$172
includes taxes & fees
10 Aug - 11 Aug

Explore the area

View map
Av. Santa Lucia con Av.ppal. del Bosque, Chacaito, Caracas
  • Sambil Caracas Commercial Center
    ‪2 min drive‬
  • Centro Comercial Ciudad Tamanaco
    ‪2 min drive‬
  • Plaza los Palos Grandes
    ‪5 min drive‬
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪27 min drive‬

Room options

Premium Double Room, City View

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, City View

Highlights

Air conditioning
LCD TV
Separate bedroom
Blackout curtains
Designer toiletries
Private bathroom
Cable channels
Daily housekeeping
  • City view
  • Sleeps 2
  • 2 Double Beds

Superior Suite, City View

Highlights

Air conditioning
LCD TV
Blackout curtains
Separate bedroom
Designer toiletries
Private bathroom
Cable channels
Daily housekeeping
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Large Twin Sofa Bed

About the area

Caracas

You'll be connected to a shopping centre at Hotel Chacao Cumberland , and within a 20-minute stroll of Caracas Stock Exchange and Centro Comercial El Recreo. Highlights at this hotel include a restaurant and in-room free WiFi. .The family restaurant, El Golozo, is open for breakfast. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. Each morning continental breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Sans Souci hotel include Tolon Fashion Mall and La Chiquinquira Church.

What's nearby

  • Sambil Caracas Commercial Center - 2 min drive - 2.0 km
  • Centro Comercial Ciudad Tamanaco - 2 min drive - 2.4 km
  • Altamira Square - 4 min drive - 2.6 km
  • Plaza los Palos Grandes - 5 min drive - 3.6 km
  • Caracas Square - 6 min drive - 6.6 km

Getting around

  • Chacaito Station - 10 min walk
  • Caracas Station - 19 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 44 min drive

Restaurants

  • ‪Pastelería Las Nieves - ‬8 min walk
  • ‪Subway - ‬5 min walk
  • ‪McDonald's - ‬5 min walk
  • ‪El Coco - ‬5 min walk
  • ‪Kamaka Sushi - ‬7 min walk

About this property

Hotel Chacao Cumberland

Hotel connected to a shopping centre in Caracas with a restaurant
There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The business-friendly Hotel Chacao Cumberland also features a 24-hour fitness centre, dry cleaning/laundry services, and a water dispenser.

This 3-star Caracas hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • Conference rooms
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Chacao Cumberland offers 80 air-conditioned accommodations with laptop-compatible safes and designer toiletries. 40-cm LCD televisions come with cable channels. Bathrooms include a bath.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Languages

English, Spanish

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Property entrance

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  • Free WiFi
  • Restaurant
  • Business services
4.7 out of 5, Exceptional, 3 reviews
The price is NZ$130
includes taxes & fees
10 Aug - 11 Aug
Hotel las Americas

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to midnight on request

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 for adults and USD 12 for children
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • El Golozo

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 12 for adults and from USD 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Long-term renters welcome
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property only accepts cash. Long-term renters welcome. For guests' safety, the property includes a smoke detector in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chacao Cumberland
Hotel Chacao Cumberland
Chacao Cumberland Hotel
Hotel Chacao Cumberland Caracas
Chacao Cumberland Caracas
Hotel Chacao Cumberland Hotel
Hotel Chacao Cumberland Caracas
Hotel Chacao Cumberland Hotel Caracas

Frequently asked questions

What is the cancellation policy at Hotel Chacao Cumberland ?

Hotel Chacao Cumberland offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Chacao Cumberland ?

As of 9 Aug 2025, prices found for a 1-night stay for 2 adults at Hotel Chacao Cumberland on 10 Aug 2025 start from NZ$172.05, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Hotel Chacao Cumberland serve breakfast?

Yep, continental breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Chacao Cumberland ?

No, but there's an airport shuttle that runs from 6:00 AM - midnight on request for a fee.

Is there a bar or restaurant at Hotel Chacao Cumberland ?

Yep, you can grab a meal at Hotel Chacao Cumberland 's onsite restaurant.

What time are check-in & check-out at Hotel Chacao Cumberland ?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Chacao Cumberland ?

No, pets are not allowed.

Hotel Chacao Cumberland Reviews

Reviews

6.2
Rating 10 - Excellent. 11 out of 74 reviews
Rating 8 - Good. 16 out of 74 reviews
Rating 6 - Okay. 21 out of 74 reviews
Rating 4 - Poor. 19 out of 74 reviews
Rating 2 - Terrible. 7 out of 74 reviews

7.4/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
really bad services they wont even pick up the phone from reception . They wont give you any information. Really bad how come you Expedia can advertise anything from that hotel. Very disapinted
Stayed 1 night in Dec 2018

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2018

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Disliked: Room comfort
It’s not bad for that price. Very convenience location. I spent 5 nights for a medical reasons and I was looking for the best price.
Stayed 5 nights in Sep 2018

4/10 Poor

Kel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AC does not work well throughout hotel. Staff could not provide basic needs E.g. Pencil and band aid
Stayed 1 night in May 2018

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Downtown

No parking no vallet parking . Excellent location but old not up date facilities Not a 3.5 start

6/10 Okay

nobley, europe

Liked: Cleanliness, room comfort
good location for the visits we needed to make. Some rooms are tired but the staff are friendly and helpful. Many speak quite good English

6/10 Okay

Lucas Estevam, Brazil

Allright, but not SUPER

There are almost no hotels in Venezuela, so that was the only one available.Close to town, breakfast really bad though, do not recomend.

4/10 Poor

Allan, Panama

There's always a problem with reservation.

The type of room requested wasn't available, so they "kindly" asigned me a lower class room (standard , instead of premium) but under the same rate for the premium room.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasantly surprised.

Pleasantly surprised at the condition of the lobby and our room. The staff at check in actually spoke English. Not so elsewhere in the country! No Internet in the room. Had to sit in the lobby to get connected. No pool unfortunately.

8/10 Good

Eric, Curacao

Liked: Cleanliness, room comfort

Nice Hotel for a business trip

This was a nice hotel for a business trip. In my case I was travelling with a nine year old and a pool would have been nice But for the rest it was ok Thanks Eric

8/10 Good

N, England

Liked: Cleanliness, staff & service, room comfort

good for business district

Thanks to reception for their English and sense of humour!

8/10 Good

Lucretia, Port of Spain. Trinidad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfied

It was very pleasant. The room was comfortable and very clean.

4/10 Poor

LC, Ottawa CA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

old hotel, but not too many in Caracas

the hotel is dated and there is no concept of customer service.

8/10 Good

JH

Liked: Cleanliness, staff & service, room comfort

4/10 Poor

Antonio, Medellin - Colombia

Disliked: Staff & service, property conditions & facilities, room comfort

Chacao Cumberland

The hotel is located where I had to stay (close to a customer) but the area in not the best in town. The hotel is quite old and rooms are poors. No mini bar, bad TV set and NO INTERNET AT ALL. The only place to get internet (according to the hotel staff) would be the hall, but no way to get connection to the wireless network of the hotel neither with my blackberry nor with my PC even walking around the whole hall..... Not advisable to stay there if you are stay for business.

10/10 Excellent

Aure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy bonito y estaba cerca del lugar al que tenia que ir
Stayed 1 night in Nov 2018

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel really O.K., except breakfast!

This hotel is really O.K. Friendly, helpful people at reception. Big, comfortable room with many drawers and big wardrobe. Excellent cleaning. The only thing that was far below the level it should be, was the breakfast.
Stayed 3 nights in Nov 2017

10/10 Excellent

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

ALONSO D

Liked: Room comfort
Disliked: Staff & service

Buen precio pero falta calidad

El desayuno etapa incluido y se escudaban en la crisis para o tener desayuno, su explicación era "el desayuno es una cortesía, no una obligación".

8/10 Good

Stanislav

Liked: Property conditions & facilities, room comfort

6/10 Okay

Leidy P, Cali, Colombia

Liked: Cleanliness, staff & service, room comfort

Buen servicio mal Internet

El servicio muy bueno, las personas son amables y dispuestas a colaborar. A pesar de que perdí el control del TV en la recepción no me cobraron por ello. Sin embargo, el Internet sólo funciona en la recepción y en el restaurante y esto es una molestia.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

전체적으로 실망스러운 호텔

전체적으로 무척 실망스러웠음. 객실과 건물 자체는 나쁘지않았으나 객실관리나 서비스가 최악이었음. 출장자로서 객실에서 와이파이가 되지않아 너무 불편했고, 객실내 금고는 고장나 작동이 되지않아서 수리요청을 했으나 퇴실때까지 시정되지않았으며, 조식도 너무 열악했음. 개인적으로 커피를 좋아하는데 커피가 없어서 제공을 받지못한 유일한 호텔이었음. 최근의 어려운 경제사정으로인한 일시적인 문제일지는 모르겠으나 현재로서는 다시 묵고싶지않음.

6/10 Okay

Eliana

Liked: Cleanliness, room comfort