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Hotel Chacao Cumberland

Property class: 3

Photo gallery for Hotel Chacao Cumberland

A spacious lobby with a curved floor design, seating areas, and a staircase.
A multi-story building with a parking garage entrance, a flag, and a sign indicating a hotel.
A spacious restaurant with green tables and chairs, white tablecloths, and a modern interior design.
A spiral staircase with wooden steps and metal railings in a modern interior space.
A modern interior with a spiral staircase, a large white cloud-like structure, and a wooden floor.

Reviews

6.4 out of 10

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available
  • Business services

Explore the area

View map
Av. Santa Lucia con Av.ppal. del Bosque, Chacaito, Caracas
  • Place, Sambil Caracas Commercial Center
    ‪3 min drive‬
  • Place, Centro Comercial Ciudad Tamanaco
    ‪3 min drive‬
  • Place, Altamira Square
    ‪5 min drive‬
  • Airport, Caracas (CCS-Simon Bolivar Intl. of Maiquetia)
    ‪32 min drive‬

Room options

Standard Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Double Beds
  • Free Wi-Fi

Premium Double Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

Superior Suite, City View

  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

About the area

Caracas

You'll be connected to a shopping centre at Hotel Chacao Cumberland , and within a 20-minute stroll of Caracas Stock Exchange and Centro Comercial El Recreo. Highlights at this hotel include a restaurant and in-room free WiFi. .The family restaurant, El Golozo, is open for breakfast. Added amenities include free Wi-Fi in public areas, a 24-hour gym and a free manager's reception. Each morning continental breakfast is served between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .Places within a 30-minute walk of this 3-property class Sans Souci hotel include Tolon Mall and La Chiquinquira Church.

What's nearby

  • Centro Comercial El Recreo - 18 min walk - 1.5 km
  • Sambil Caracas Commercial Center - 3 min drive - 2.0 km
  • Centro Comercial Ciudad Tamanaco - 3 min drive - 2.7 km
  • Central University of Venezuela - 4 min drive - 3.0 km
  • Altamira Square - 5 min drive - 2.6 km

Getting around

  • Chacaito Station - 10 min walk
  • Caracas Station - 19 min drive
  • Caracas (CCS-Simon Bolivar Intl. of Maiquetia) - 44 min drive

Restaurants

  • ‪Wao Cafe - ‬12 min walk
  • ‪Domino's Pizza - ‬8 min walk
  • ‪Yantares Café Restaurant - ‬8 min walk
  • ‪McDonald's - ‬13 min walk
  • ‪La Casa del Llano - ‬12 min walk

About this property

Hotel Chacao Cumberland

There's a restaurant on site. A free manager's reception is offered daily. WiFi is free in public spaces. An airport shuttle (available on request) is available for a fee. The business-friendly Hotel Chacao Cumberland also features a 24-hour fitness centre, dry cleaning/laundry services, and a water dispenser.

This 3-star Caracas hotel is smoke free.

  • 1 building
  • 80 guestrooms or units
  • Conference rooms
  • Manager's reception (free)
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • No smoking on site
  • Water dispenser
  • Dining venue
Hotel Chacao Cumberland offers 80 air-conditioned accommodations with laptop-compatible safes and designer toiletries. 40-cm LCD televisions come with cable channels. Bathrooms include a bath.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) from 6:00 AM to midnight on request

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: USD 12 for adults and USD 12 for children
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • El Golozo

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub
  • Designer toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-cm LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 12 for adults and from USD 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
Long-term renters welcome
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property only accepts cash. Long-term renters welcome. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Chacao Cumberland
Hotel Chacao Cumberland
Chacao Cumberland Hotel
Hotel Chacao Cumberland Caracas
Chacao Cumberland Caracas
Hotel Chacao Cumberland Hotel
Hotel Chacao Cumberland Caracas
Hotel Chacao Cumberland Hotel Caracas

Frequently asked questions

What is the cancellation policy at Hotel Chacao Cumberland ?

Hotel Chacao Cumberland offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Hotel Chacao Cumberland serve breakfast?

Yep, continental breakfast is on offer daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Chacao Cumberland ?

No, but there's an airport shuttle that runs from 6:00 AM - midnight on request for a fee.

Is there a bar or restaurant at Hotel Chacao Cumberland ?

Yep, you can grab a meal at Hotel Chacao Cumberland 's onsite restaurant.

What time are check-in & check-out at Hotel Chacao Cumberland ?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Hotel Chacao Cumberland ?

No, pets are not allowed.

Hotel Chacao Cumberland Reviews

Reviews

6.4
Rating 10 - Excellent. 13 out of 80 reviews
Rating 8 - Good. 17 out of 80 reviews
Rating 6 - Okay. 23 out of 80 reviews
Rating 4 - Poor. 20 out of 80 reviews
Rating 2 - Terrible. 7 out of 80 reviews

7.4/10

Cleanliness

6.0/10

Staff & service

8.0/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 1 night in Jun 2025
Verified review

8/10 Good

filippo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buona atención habitación aceptable
Stayed 1 night in May 2026
Verified review

6/10 Okay

Lisbeth Mariella

Para la ocasión estuvo bien
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Patricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 4 nights in Apr 2026
Verified review

4/10 Poor

Yefry Rene

Liked: Cleanliness, property conditions & facilities
El servicio de tv muy antiguo
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 2 nights in Jun 2025
Verified review

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
really bad services they wont even pick up the phone from reception . They wont give you any information. Really bad how come you Expedia can advertise anything from that hotel. Very disapinted
Stayed 1 night in Dec 2018
Verified review

10/10 Excellent

Aure

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es muy bonito y estaba cerca del lugar al que tenia que ir
Stayed 1 night in Nov 2018
Verified review

6/10 Okay

Verified traveller

Disliked: Room comfort
It’s not bad for that price. Very convenience location. I spent 5 nights for a medical reasons and I was looking for the best price.
Stayed 5 nights in Sep 2018
Verified review

4/10 Poor

Kel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
AC does not work well throughout hotel. Staff could not provide basic needs E.g. Pencil and band aid
Stayed 1 night in May 2018
Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel really O.K., except breakfast!

This hotel is really O.K. Friendly, helpful people at reception. Big, comfortable room with many drawers and big wardrobe. Excellent cleaning. The only thing that was far below the level it should be, was the breakfast.
Stayed 3 nights in Nov 2017
Verified review

6/10 Okay

ALONSO D

Liked: Room comfort
Disliked: Staff & service

Buen precio pero falta calidad

El desayuno etapa incluido y se escudaban en la crisis para o tener desayuno, su explicación era "el desayuno es una cortesía, no una obligación".
Verified review

6/10 Okay

Leidy P

Liked: Cleanliness, staff & service, room comfort

Buen servicio mal Internet

El servicio muy bueno, las personas son amables y dispuestas a colaborar. A pesar de que perdí el control del TV en la recepción no me cobraron por ello. Sin embargo, el Internet sólo funciona en la recepción y en el restaurante y esto es una molestia.
Verified review

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

전체적으로 실망스러운 호텔

전체적으로 무척 실망스러웠음. 객실과 건물 자체는 나쁘지않았으나 객실관리나 서비스가 최악이었음. 출장자로서 객실에서 와이파이가 되지않아 너무 불편했고, 객실내 금고는 고장나 작동이 되지않아서 수리요청을 했으나 퇴실때까지 시정되지않았으며, 조식도 너무 열악했음. 개인적으로 커피를 좋아하는데 커피가 없어서 제공을 받지못한 유일한 호텔이었음. 최근의 어려운 경제사정으로인한 일시적인 문제일지는 모르겠으나 현재로서는 다시 묵고싶지않음.
Verified review

6/10 Okay

#HotelCumberlan

Liked: Cleanliness
Disliked: Property conditions & facilities

Leuk hotel

Mijn ervaring met dit hotel was. Kamer was uitstekend, alleen het eten was zeer bizar en slecht. Ik raad aan daar verblijven en buiten de deur eten. Ee is een goede Chinees in de buurt.
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Downtown

No parking no vallet parking . Excellent location but old not up date facilities Not a 3.5 start
Verified review

2/10 Terrible

Zaira

Disliked: Staff & service, property conditions & facilities, room comfort

Hotel liegt in einer verkehrsreichen Zone

Durch hohes Verkehrsaufkommen war das Hotel schwer zu errreichen. Das 1. Zimmer was uns angeboten wurde stank nach Schweiß. Frühstück mangelhaft, an einem Tag fiel das Früstück aus, es war ausverkauft. Es fiel uns nicht schwer, obwohl bezahlt, das Hotel vorzeitig zu verlassen.
Verified review

6/10 Okay

Mary

Liked: Room comfort
Disliked: Cleanliness, staff & service

para mejorar un servicio costoso

En realidad llegar es fácil, pero en cuanto a mi experiencia se ve que no habian cambiado las sabanas tenia cabellos de otras personas y otras impurezas, en cuanto al agua ademas de ubicarla en otros pisos su sabor no es puro por otra parte la unica vez que fui al desayuno no había lo ofrecido y las frutas estaban marchitas.
Verified review

4/10 Poor

Carlos Arturo

Disliked: Property conditions & facilities

aceptable

El gimnasio tiene unas máquinas en mal estado. El wi fi es de baja cobertura. Prácticamente no sirve en las habitaciones.
Verified review

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

se recomienda

Esta bien ubicado y en buenas condiciones el desayuno es bueno
Verified review

10/10 Excellent

Auristela Hernandez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Volveremos !
Verified review

6/10 Okay

Verified traveller

Disliked: Cleanliness

Comparado com o resto, é bom.

Tinha boa acomodação, a limpeza estava mais ou menos. Não tinha agua quente no chuveiro e o WIFI é pessimo no quarto. No geral, comparando com a cidade que tinha falta de água e de produtos basicos (papel higienico por exemplo), até que o hotel esta bom.
Verified review

6/10 Okay

Elina Moya

Liked: Cleanliness, room comfort

"Camas confortables";

Agradable. Pero nunca se pudo acceder a internet
Verified review

10/10 Excellent

raul m mariscal ch

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

"Excelente ubicación"

"Camas confortables"
Verified review

6/10 Okay

nobley

Liked: Cleanliness, room comfort
good location for the visits we needed to make. Some rooms are tired but the staff are friendly and helpful. Many speak quite good English