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University Inn of Carbondale

2.5 star property

Photo gallery for University Inn of Carbondale

Lobby sitting area
Front of property
Shower, rainfall showerhead, towels, soap
Lobby sitting area
Standard Double Room, Multiple Beds

Reviews

6.0 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View map
2400 W Main St, Carbondale, IL, 62901
  • Place, Southern Illinois University
    ‪3 min drive‬
  • Place, Giant City State Park
    ‪20 min drive‬
  • Place, Lake of Egypt
    ‪34 min drive‬
  • Airport, Veterans Airport of Southern Illinois (MWA)
    ‪20 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

Individually furnished, desk, laptop workspace, blackout curtains

Premium Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

Standard Double Room, Multiple Beds

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Sofa Beds

View all photos for Deluxe Room

Individually furnished, desk, laptop workspace, blackout curtains

Deluxe Room

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, Accessible Bathtub

Individually furnished, desk, laptop workspace, blackout curtains

Standard Room, Accessible Bathtub

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Shower Grab Bars

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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About the area

Carbondale

At University Inn of Carbondale you'll be 2.7 km (1.7 mi) from Southern Illinois University and 2.9 km (1.8 mi) from Fresenius Medical Care at Memorial Hospital Carbondale. Highlights at this hotel include free continental breakfast and free self-parking. .This business-friendly hotel offers free WiFi in public areas, a business centre and a 24-hour front desk. Additionally, you'll find coffee/tea in a common area. Each morning free breakfast is served. Bring your pet along and take advantage of this property's pet-friendly amenities, such as an off-lead area. .With a stay at this Carbondale hotel, you'll be 2.9 km (1.8 mi) from Memorial Hospital of Carbondale and 3 km (1.9 mi) from SIH Medical Group.

What's nearby

  • Southern Illinois University - 3 min drive - 2.5 km
  • Memorial Hospital of Carbondale - 4 min drive - 2.8 km
  • Giant City State Park - 20 min drive - 21.2 km
  • Lake of Egypt - 34 min drive - 46.9 km
  • Rend Lake - 48 min drive - 74.2 km

Getting around

  • Carbondale Station - 5 min drive
  • Veterans Airport of Southern Illinois (MWA) - 22 min drive

Restaurants

  • ‪Burger King - ‬3 min drive
  • ‪Scooter’s Coffee - ‬2 min drive
  • ‪Eagles Carbondale 2569 - ‬2 min drive
  • ‪Little Caesars Pizza - ‬3 min drive
  • ‪Pita Alley - ‬14 min walk

About this property

University Inn of Carbondale

WiFi is free in public spaces. There's an onsite business centre. Free breakfast is available daily. Self parking is free.

This Carbondale hotel is smoke free.

  • 57 guestrooms or units
  • Continental breakfast (free)
  • Business facilities
  • Coffee in lobby
  • Front desk (24 hours)
  • No smoking on site
University Inn of Carbondale offers 57 air-conditioned accommodations, with blackout curtains. This individually furnished accommodation includes desks. 42-inch Smart televisions come with premium digital channels and Netflix. Bathrooms include a shower with a rainfall showerhead. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

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  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
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The price is NZ$134
includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch smart TV with premium digital channels
  • Hulu
  • Netflix
  • Streaming services

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet (varies based on length of stay), plus a deposit of USD 100 per stay
  • Only dogs and cats are allowed
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

University Inn Suites
University Inn of Carbondale Hotel
University Inn of Carbondale Carbondale
University Inn of Carbondale Hotel Carbondale

Frequently asked questions

What is the cancellation policy at University Inn of Carbondale?

University Inn of Carbondale offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at University Inn of Carbondale?

Yep, University Inn of Carbondale has a free self car park.

Are there any beaches close to University Inn of Carbondale?

The closest beach to University Inn of Carbondale is Campground Beach (13.7 km).

Does University Inn of Carbondale serve breakfast?

Yeah, complimentary continental breakfast is available daily between 6:30 AM and 9:30 AM.

Is there a free airport shuttle available at University Inn of Carbondale?

No, University Inn of Carbondale does not offer an airport shuttle service.

What time are check-in & check-out at University Inn of Carbondale?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at University Inn of Carbondale?

Cats and dogs are welcome at University Inn of Carbondale, with dog exercise areas on offer.

University Inn of Carbondale Reviews

Reviews

6.0
Rating 10 - Excellent. 84 out of 355 reviews
Rating 8 - Good. 46 out of 355 reviews
Rating 6 - Okay. 73 out of 355 reviews
Rating 4 - Poor. 63 out of 355 reviews
Rating 2 - Terrible. 89 out of 355 reviews

6.0/10

Cleanliness

6.2/10

Staff & service

4.8/10

Amenities

5.6/10

Property conditions & facilities

Reviews

6/10 Okay

Cornelius

Travelled with family
Disliked: Property conditions & facilities
No bar in hotel but it was a good stay
Stayed 1 night in Dec 2025

2/10 Terrible

Yolonda

Stayed 2 nights in Dec 2025

10/10 Excellent

Irving

Stayed 2 nights in Dec 2025

4/10 Poor

Tyrone

Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025

2/10 Terrible

Dave

Disliked: Cleanliness, amenities, property conditions & facilities
There are no real people at the facility. I had to check in speaking to someone over a computer screen and not in this country. Then i went into my room and realized i did not have a remote for my tv and again because there is not an actual person on the property they could not help me. I had no tv for the entire time. He said he would print me a room key for a different room so i can get a remote and then said there were no rooms available. It was a Monday night and the place was dead. I asked to switch rooms and again he couldn’t do that. I was to wait until someone comes in at 7am but no one was ever at that front desk other than the computer screen. When i checked out at 10am there was still no one there. You can’t run a motel from another country and give any kind of customer service. There was also no shampoo or soap in my room and again no person there to give me any. It was ridiculous
Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 2 nights in Nov 2025

2/10 Terrible

Bryan

Disliked: Cleanliness, staff & service, amenities
This place was a complete sxit hole ! The room was dirty and had one light at the entrance as well as it took them 8 hours to make the decision with several callls and a final prompting from the maintenance man to move me .. the tv didn’t work at all and the desk staff was non existent. It’s a computer screen you talk to someone who isn’t even in Illinois… the surrounding area was sketchy as c well seeing what appeared to be drug transactions in the parking lot .. there were cars that came and left without getting out of their vehicles .. I was so disappointed I left without being able to get a refund on my last two days and rented a room at the Holiday Inn
Stayed 4 nights in Nov 2025

2/10 Terrible

Paris

Horrible. Seen Roaches. Hot water doesn't work. Pressure low. Only choose if no other hotels are available. Would not recommend unless you just really want to save on money.
Stayed 4 nights in Nov 2025

4/10 Poor

Frances

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No clerk at the front desk for check in. Dealt with someone on a kiosk screen. Got to the room tv does not work and room smells bad. Will not stay here again
Stayed 1 night in Nov 2025

2/10 Terrible

Jennifer

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Met with a Kiosk to check in. Dirty baseboards with hair plastered to wall in bathroom. Reeked of weed when returning that evening. Next morning, husband was looking for more coffee and videoed a snake slithering under ice maker. Never again
Stayed 1 night in Nov 2025

10/10 Excellent

Ashley

Stayed 1 night in Nov 2025

2/10 Terrible

Bruce

I really don’t know how to begin to explain how pitiful this hotel is. It said it was $55 on hotels.com but when we went to book it, it was 150+ tax, which came to about $172. When we came into the hotel, there was about three cars there and was not well lit. When we came into the hotel lobby, there was no one there to greet us and no one working the desk. There was a kiosk and when you walked up to it, a person came on and asked you to pay an additional $100 your card for a room deposit. The first room they gave us room number 114 was like the size of a closet. It was filthy, there was a nasty bathroom. The water was running and it smelled like sewer. A little tiny bed with one pillow one light worked in the whole room. The TV didn’t work. It was just really pathetic. I went back to the kiosk and told the man that we couldn’t accept this room and he told me that he needed to speak to the manager and they gave us another room. We would’ve left then if it hadn’t been for homecoming and Carbondale, there was no rooms available anywhere and it was late. They offered us another room, which was much cleaner two beds, but the bathroom water still ran and smelled. The TV did not work at least there were lights. I told him man at the kiosk and he said he would send a maintenance person over to fix it. I checked back with him in about an hour and he said that something had come up and they’d be there soon. They never came. This place really needs to be condemned.
Stayed 1 night in Oct 2025

8/10 Good

Jesse

Stayed 1 night in Jul 2025

10/10 Excellent

Jesse

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Yes everything was great
Stayed 1 night in Nov 2025

2/10 Terrible

Rylee

Stayed 2 nights in Oct 2025

10/10 Excellent

Ashley

Stayed 1 night in Oct 2025

4/10 Poor

Roman

Disliked: Staff & service, property conditions & facilities, room comfort
Was only served breakfast one of the three mornings we were there. The breakfast only had stale cereal, milk, and bread. The room was covered with stains and streaks. The underneath of the bed was disgusting, the bathroom curtain rod was covered in rust. The parking lot is disgusting, covered in glass and trash. Atleast the bed sheets were fresh and clean, plus the A/C worked! I saw one worker the whole entire stay, which was the house cleaning. They have no on site staff, except a kiosk with 24/7 employees that are on the other side of the world. I will not stay again, and do not suggest anyone else should
Stayed 3 nights in Oct 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Go somewhere else!!!
Stayed 2 nights in Oct 2025

4/10 Poor

sherri

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
I was given the key to a room that was already occupied. Then the second room was dirty and smelly.
Stayed 1 night in Oct 2025

2/10 Terrible

tod

Disliked: Cleanliness
No desk person.
Stayed 2 nights in Oct 2025

10/10 Excellent

James

Stayed 4 nights in Sep 2025

6/10 Okay

Cynthia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was ok but the people staying there were mostly boarders. Biggest complaint NOTHING for drinks or snacks in the whole hotel and the floor flooded a little not sure if from rain or pipe.
Stayed 1 night in Oct 2025

2/10 Terrible

Jessica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Broken a/c, we couldn't adjust, when we asked for more pillows and blankets, we were told there was no housekeeper in staff and I saw a house keeper cleaning a room at that time. I was also told the hotel doesn't stock extra clean blanket or pillows. The parking lot light was in our window all night, illinating the room so we didn't get good sleep. We couldn't shut the curtains, they were "decorative" the smoke alarm would not stop chirping every 2 minutes. Very dissatisfied with the deposit, was not informed there would be a deposit, was was told the deposit would be refunded upon leaving, was told when I was leaving that it would be deposited in 4 days. So I was lied to on the deposite. Very unhappy I booked 2 rooms. There were no humans working to talk to and help aside from the housekeeper who "wasn't there" to help with linins. The WiFi and TV both didn't work. There was only one outlet for the entire room, we had to unplug the mini fridge to use the coffee pot. The vending machine was broken.yhe toiletries were used by previous tenets. You could tell because it was half empty in one room.
Stayed 1 night in Oct 2025