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Hotel Description

Au Royal Hôtel places you in the center of Carcassonne, steps from Museum of Fine Arts and within a short 5-minute stroll of Place Carnot. Highlights at this hotel include free in-room WiFi.

This pet-friendly hotel offers free WiFi in public areas, a terrace, and luggage storage. Each morning buffet breakfast is served between 7:30 AM and 9:30 AM.

Sights within a 15-minute walk of this Bastide Saint-Louis hotel include Raymond Chesa Leisure Park and Theatre Jean-Alary.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max
NZ$94* Per night/room 10 Apr. - 11 Apr.

Standard Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Quadruple Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Double Room, 1 Double Bed

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Comfort Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Property Features

Au Royal Hôtel offers its guests a terrace. WiFi is free in public spaces. This Carcassonne hotel is smoke free.

  • 19 guestrooms or units
  • 3 levels
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Storage area for luggage
  • Terrace
  • No smoking on site

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Train station: Carcassonne Station (0.7 km / 0.4 mi)

Room Amenities

Au Royal Hôtel offers 19 accommodations with complimentary weekday newspapers and hair dryers. Beds feature premium bedding. 59-cm flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations. This Carcassonne hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested.

  • Flat-screen television
  • Digital channels
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (on request)
  • Weekday newspapers (free)
  • Hair dryer
  • Telephone
  • Iron and ironing board available
  • Heating
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 7:30 AM to 9:30 AM.

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 7:00 PM

Special check-in instructions:

The front desk is open daily from 2:00 PM - 7 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 2:00 PM - 7 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are not available.

Pet Policy

  • Pets: EUR 5 per pet, per day
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.

  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 2:00 PM
  • Front desk closes daily at 7 PM
  • Guests will receive an email with special check-in instructions
  • Debit cards not accepted
  • Staffed front desk
  • Online Penalty Collection
  • LGBTQIA friendly
  • Guest will receive an email before arrival 24 hours
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is available for guests
  • Masks are available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • gap period enforced between guest stays 24 hours
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property does not follow sanitisation practices of any association
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 8 per person
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Au Royal
  • Au Royal Carcassonne
  • Au Royal Hôtel
  • Au Royal Hôtel Carcassonne
  • Hotel Au Royal
  • Au Royal Hôtel Hotel
  • Au Royal Hôtel Carcassonne
  • Au Royal Hôtel Hotel Carcassonne

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children 18 years old and younger aren't allowed at this property.
  • Alcohol isn't served at Au Royal Hôtel.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.