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Hotel l'Octroi

Property class: 3

Photo gallery for Hotel l'Octroi

A modern outdoor pool area with seating and a small building with a tiled roof.
A modern hotel facade with a sign reading "hotel de l'octroi".
A modern interior with a white reception desk, orange accents, and pendant lighting.
A modern hotel room with a pink accent wall, a large bed with grey bedding, a ceiling light fixture, and a window with sheer curtains.
A modern bar area with white chairs and tables, red pendant lights, and a bar stocked with bottles.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
The current price is NZ$156
includes taxes & fees
28 Sept - 29 Sept

Explore the area

View map
143 Rue Trivalle, Carcassonne, AUDE, 11000
  • Place, Historic Fortified City of Carcassonne
    ‪5 min walk‬
  • Place, Château Comtal
    ‪6 min walk‬
  • Place, Le Musée de la Torture de Carcassone
    ‪8 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪13 min drive‬

Room options

View all photos for Large

A modern hotel room with a pink accent wall, a large bed with grey bedding, a ceiling light fixture, and a window with sheer curtains.

Large

9.4 out of 10
Exceptional
(11 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Large Deluxe

A bedroom with a bed, a bedside table, and a window with curtains.

Large Deluxe

9.4 out of 10
Exceptional
(3 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Medium

A bedroom with a bed, a nightstand, a chair, a hanging light fixture, and a wall with a graphic.

Medium

8.8 out of 10
Excellent
(5 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Small

A modern bedroom with a red and white color scheme, a large bed with red pillows, a black headboard, and a decorative white chandelier.

Small

8.6 out of 10
Excellent
(4 reviews)
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room

A bedroom with a bed, bedside tables, a chair, a table, and a window with curtains.

Family Room

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Medium - Double

A bedroom with a bed, a nightstand, a chair, a hanging light fixture, and a wall with a graphic.

Medium - Double

  • 12 sq m
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

View all photos for Large Deluxe - Double

A bedroom with a green wall, a bed with white and black bedding, a white bedside table, a small stool, and a white pendant light.

Large Deluxe - Double

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

About the area

Carcassonne

Hotel l'Octroi places you in the centre of Carcassonne, within a short 5-minute stroll of Château Comtal and Narbonnaise Gate. Highlights at this Mediterranean hotel include a full-service spa, a bar/lounge and Access to hot tub. .A day of pampering at GEMOLOGY can include hot stone massages and Swedish massages along with access to the hot tub and steam room. Bar lounge is the hotel's own bar. Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a terrace and babysitting services. Each morning full breakfast is served between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of self parking. .Sights within a 10-minute walk of this 3-property class Carcassonne hotel include Historic Fortified City of Carcassonne and Chapeau Rouge.

What's nearby

  • Historic Fortified City of Carcassonne - 5 min walk - 0.4 km
  • Château Comtal - 6 min walk - 0.6 km
  • Narbonnaise Gate - 8 min walk - 0.7 km
  • Le Musée de la Torture de Carcassone - 8 min walk - 0.7 km
  • Basilica of Saint-Nazaire - 12 min walk - 1.1 km

Getting around

  • Carcassonne Station - 9 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪Maison du Cassoulet - ‬6 min walk
  • ‪La Taverne du Chateau - ‬6 min walk
  • ‪Le Patio de la Cite - ‬7 min walk
  • ‪Le Trouvère - ‬6 min walk
  • ‪L'Escargot - ‬7 min walk

About this property

Hotel l'Octroi

Hotel l'Octroi offers its guests a full-service spa, a hot tub, and a seasonal outdoor pool. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Spa services, a terrace, and multilingual staff are also featured at Hotel l'Octroi. For a fee, parking is available. You'll have access to the health club at a partner property.

This 3-star Carcassonne hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 2 levels
  • Built in 1900
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
Hotel l'Octroi offers 21 accommodations with a safe and a hairdryer. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

GEMOLOGY has 3 treatment rooms, including rooms for couples. Services include hot stone massages, sports massages and Swedish massages. The spa is equipped with a hot tub and a steam room.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision.

Similar properties

An outdoor café area with stone flooring, wooden tables and chairs, and hanging lanterns.
Hotel du Pont Vieux, au pied de la Cité Médiévale
Carcassonne
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Parking available
4.8 out of 5, Exceptional, 1,002 reviews
The price is NZ$169
includes taxes & fees
18 Oct - 19 Oct
Hotel du Pont Vieux, au pied de la Cité Médiévale

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 12 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:30 AM for a fee: EUR 15 for adults and EUR 9 for children
  • A bar/lounge

Restaurants on site

  • Bar lounge

Things to do

  • Full-service spa
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Beach loungers
  • Beach towels
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Hot stone massages
  • Hot tub
  • Prenatal massages
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Built in 1900
  • Mediterranean architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per day.

Payment types

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 9 for children
  • Self-parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards and cash.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 8:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property class

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel l'Octroi
Hotel l'Octroi Carcassonne
l'Octroi
l'Octroi Carcassonne

Frequently asked questions

What is the cancellation policy at Hotel l'Octroi?

Hotel l'Octroi offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel l'Octroi?

As of 25 Sept 2026, prices found for a 1-night stay for 2 adults at Hotel l'Octroi on 28 Sept 2026 start from NZ$156, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel l'Octroi?

Yep, Hotel l'Octroi has a self car park with in/out privileges for EUR 12 per night. A self car park is also available, for a fee.

Is there a spa on site at Hotel l'Octroi?

Yep, GEMOLOGY is available for guests. It has a hot tub and a steam room. You'll enjoy services like Swedish massages.

Does Hotel l'Octroi have a pool?

Hotel l'Octroi has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger. The pool is open 10:00 AM to 8:00 PM (Seasonal outdoor pool open from April to October).

What makes Hotel l'Octroi a romantic place to stay?

1 hot tub and couples spa treatments, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel l'Octroi.

Does Hotel l'Octroi serve breakfast?

Yep, full breakfast is available daily between 7:00 AM and 11:30 AM.

Is there a free airport shuttle available at Hotel l'Octroi?

No, Hotel l'Octroi does not offer an airport shuttle service.

What time are check-in & check-out at Hotel l'Octroi?

Check-in begins at 3 PM. Check-out time is 11 AM.

Are pets allowed at Hotel l'Octroi?

Furry friends are welcome at Hotel l'Octroi, with food and water bowls on offer.

Hotel l'Octroi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 196 out of 441 reviews
Rating 8 - Good. 179 out of 441 reviews
Rating 6 - Okay. 46 out of 441 reviews
Rating 4 - Poor. 9 out of 441 reviews
Rating 2 - Terrible. 11 out of 441 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and so nice staf.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location,decor ,views, catering
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little quirky hotel, nice friendly staff good location for medieval city 👍. Tea and coffee facilities would have topped it off.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have liked to be able to have tea and coffee in the room however the bar was good and easily accessible. The bed was comfortable. Breakfast was plentiful and good value. The staff could not have been more helpful
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location nd very helpful friendly staff.
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome stay, and extended our room x1 night, as so convenient to attractions in Carcassonne, and also the train station. The staff are very kind and helpful, as well both able and willing to speak English. Rooms modern and beautiful, in a very old city. Breakfast amazing. Pool great. Business area, large and bright. Wifi works well.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, good service and friendly staff, will definitely be back next time we are in Carcassone
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely! Breakfast was less than ideal and not great selection for kids and the price but location was fantastic.
Stayed 1 night in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good location for exploring Carcassonne. Staff were lovely and the hotel is quiet and very comfortable.
Stayed 3 nights in Sep 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a place! Stopped in on a whim, and were thrilled to find ourselves in excellent hands. Great facilities, surprisingly great breakfast, and very comfortable facilities. Great food recommendations from super friendly staff. And all at a VERY reasonable price.
View from room 375
Les Jardins restaurant inside the citadel - wonderful spot.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to the fortress, many restaurants inside. Modern facility, nice staff
Stayed 1 night in Apr 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, good location and helpful staff. The breakfast was not that good though. Very limited choices.
Stayed 3 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So close to the medieval city & downtown area! Staff super friendly!
Stayed 2 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for the old city gate, just a short walk.
Stayed 1 night in Jun 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a fantastic location, just a 5min walk to the medieval city. The staff were friendly and spoke good English. The room was clean and the beds were comfortable. The facilities in the hotel were also good. We stayed with our 5 year old and we all really enjoyed it.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay

Small but clean room. Comfy bed. Modern clean bathroom. Friendly welcoming reception
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A perfect place to stay in Carcassonne

Loved this hotel. Really clean and comfortable, and the location is great. Both for the citadel and the restaurants and shops further along Rue Trivalle. The pool and seating area were a welcome place to relax and cool off. The staff were all friendly and welcoming (and spoke good English if, like me, your French isn't the best!) Secure parking an added bonus too.
Stayed 1 night in Aug 2025
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Staff are lovely. Great position for the old cite and airport shuttle. Breakfast is ok, but not worth 15 euros. Pool is a welcome break after hot days
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Staff extremely friendly and helpful
Stayed 3 nights in May 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommended

Heartily welcoming, cozy and immaculately clean room, excellent location, excellent breakfast. Recomended.
Stayed 1 night in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay & mainly down to the young male receptionist, who looked after us on our arrival. Apologies but can not remember his name, but he went above/beyond in making a great 1st impression
Stayed 1 night in May 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern hotel Steps away from castle. The outside swimming pool is lovely. Very good air conditioning. We are family of three with teenager and the room was very small. We stayed for one night only on our way to south.
Stayed 1 night in Jul 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for suggesting visiting Aigues-Mortes it was most interesting. Thank you for putting up with my terrible French!
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

.

WE SPENT 4 NIGHTS IN THE AREA AND THOUROUGHLY ENJOYED OUR TIME HERE. THE HOTEL IS AN EASY WALK TO THE CITY,CASTLE AND MANY RESTAURANTS. THE WEATHER WASN'T KIND SO WE DID NOT USE THE POOL. THE STAFF ESPECIALLY WALY WERE VERY HELPFUL. A GOOD EXPERIENCE
Stayed 4 nights in Sep 2025