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5.0 out of 5

"After a wonderful time visiting the castle, I was ready to check in to the hotel and thought I would need to walk a little while to get there. But it ... " More

By a verified traveller on Tue 19 Sep 2017

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Hotel Description

Hotel l'Octroi places you in the center of Carcassonne, within a short 5-minute stroll of Chateau Comtal and Narbonnaise Gate. Highlights at this Mediterranean hotel include a full-service spa, a bar/lounge, and a spa tub.

A pampering day can include massages along with access to the steam room. Bar lounge is the hotel's own bar. Enjoy the seasonal outdoor swimming pool and pool loungers. Additionally, you'll find free WiFi in public areas, a terrace, and babysitting services. Each morning full breakfast is served between 7:00 AM and 11:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also the convenience of self parking.

Sights within a 10-minute walk of this 3-star Carcassonne hotel include Historic Fortified City of Carcassonne and Chapeau Rouge.

Small

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
NZ$136* Per night/room 24 Apr. - 25 Apr.

Family Room

Bed Count 2 Queen Beds Maximum Occupancy 6 Max

Medium

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Suite

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Large

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Large Deluxe

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel l'Octroi ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Hotel l'Octroi

Everyone (1)
5 out of 5

Great hotel perfectly close to the castle

After a wonderful time visiting the castle, I was ready to check in to the hotel and thought I would need to walk a little while to get there. But it is literally five minutes walk. Really clean, trendy place and the person at the front desk was so friendly. Outside of checking in, she helped me with where to eat, a shuttle to the airport and so much more. The room I got was nice and very functional too. If I returned to Carcassone I would definitely stay here again.

Posted by , from Canberra, Australia on 19 Sep. 2017

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Property Features

Hotel l'Octroi offers its guests a full-service spa, a spa tub, and a seasonal outdoor pool. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. A terrace, multilingual staff, and complimentary newspapers in the lobby are also featured at Hotel l'Octroi. For a fee, parking is available. You'll have access to the health club at a partner property. This 3-star Carcassonne hotel is smoke free.

  • 1 building
  • 21 guestrooms or units
  • 2 levels
  • Built in 1900
  • Childcare (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Poolside lounge chairs
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (limited hours)
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Babysitting or childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Long-term parking (surcharge) , Self parking (surcharge)

Transport

  • Train station: Carcassonne Station (3.3 km / 2 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Hotel l'Octroi offers 21 accommodations with safes and hair dryers. Each accommodation is individually decorated. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.

  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Luxury bedding
  • Shower and tub combination
  • Housekeeping (daily)
  • Local calls (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Unique decor
  • Connecting rooms available

Food & Drink

For a fee, guests can enjoy full breakfast daily from 7:00 AM to 11:30 AM.

Bar lounge - This bar overlooks the pool.

Room service (during limited hours) is available.

Spa Services

  • Couples treatment rooms
  • Massages
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at noon

Special check-in instructions:

The front desk is open daily from 7:00 AM - midnight. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:30 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

The front desk at this property is open daily from 7:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cribs (infant beds) are available for EUR 10.0 per day.

Pet Policy

  • Pets: EUR 10 per pet, per night
  • Food and water bowls are available
  • Service animals are exempt from fees

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, debit cards, and cash.

  • No lifts
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at midnight
  • Debit cards
  • Staffed front desk
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Property confirms they are implementing enhanced cleaning measures
  • Property confirms they are implementing guest safety measures

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately EUR 15 for adults and EUR 9 for children
  • Self parking fee: EUR 12 per night (in/out privileges)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per day
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel l'Octroi
  • Hotel l'Octroi Carcassonne
  • l'Octroi
  • l'Octroi Carcassonne

You should know

  • Onsite cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10:00 AM to 8:00 PM.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.