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Hotel Montsegur

3.0 star property
Hotel in Carcassonne with free parking

Photo gallery for Hotel Montsegur

Property entrance
Interior
Daily buffet breakfast (EUR 12.50 per person)
Standard Single Room, Private Bathroom
Lobby sitting area

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • Breakfast available

Explore the area

View map
1 Avenue Bunau Varilla, Carcassonne, AUDE, 11000
  • Canal du Midi Harbor Master's Office
    ‪9 min walk‬
  • Château Comtal
    ‪3 min drive‬
  • Historic Fortified City of Carcassonne
    ‪3 min drive‬
  • Carcassonne (CCF-Pays Cathare)
    ‪5 min drive‬

Room options

View all photos for Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

Standard Twin Room, Private Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Private bathroom
Hairdryer
Digital channels
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Queen Bed, Private Bathroom

Double Room, 1 Queen Bed, Private Bathroom

Double Room, 1 Queen Bed, Private Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Private bathroom
Hairdryer
Digital channels
  • Sleeps 2
  • 1 Queen Bed

View all photos for Quadruple Room, 2 Bedrooms, 2 Bathrooms

Desk, soundproofing, free WiFi, bed sheets

Quadruple Room, 2 Bedrooms, 2 Bathrooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
2 bedrooms
Hairdryer
Private bathroom
  • 2 bedrooms
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 2 Bedrooms, 2 Bathrooms

Family Room, 2 Bedrooms, 2 Bathrooms

Family Room, 2 Bedrooms, 2 Bathrooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
2 bedrooms
Hairdryer
Private bathroom
  • 2 bedrooms
  • Sleeps 5
  • 1 Double Bed, 1 Twin Bed and 1 Twin Bunk Bed

View all photos for Standard Single Room, Private Bathroom

Standard Single Room, Private Bathroom

Standard Single Room, Private Bathroom

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Private bathroom
Hairdryer
Digital channels
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

Standard Double Room, Private Bathroom

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Private bathroom
Hairdryer
Digital channels
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 King Bed, Private Bathroom

Double Room, 1 King Bed, Private Bathroom

Double Room, 1 King Bed, Private Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
LCD TV
Bidet
Private bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room, Private Bathroom

Triple Room, Private Bathroom | Room amenity

Triple Room, Private Bathroom

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
LCD TV
Hairdryer
Private bathroom
Digital channels
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

About the area

Carcassonne

Hotel Montsegur puts you in the heart of Carcassonne, within just a 10-minute stroll of Canal du Midi and Auditorium - Ancienne Chapelle des Jesuites. Highlights at this hotel include in-room free WiFi and LCD TVs. .This business-friendly hotel offers free WiFi in public areas, concierge services and a computer station. Plus you'll find multilingual staff, luggage storage and a front desk safe. Each morning buffet breakfast is served between 7:30 AM and 10:00 AM. There's also the convenience of free self parking. .Sights within a 10-minute walk of this 3-property class Carcassonne hotel include Maison des Memoires and Place Carnot.

What's nearby

  • Canal du Midi Harbor Master's Office - 9 min walk - 0.8 km
  • Château Comtal - 3 min drive - 2.8 km
  • Narbonnaise Gate - 3 min drive - 2.8 km
  • Historic Fortified City of Carcassonne - 3 min drive - 2.4 km
  • Aude Gate - 3 min drive - 2.4 km

Getting around

  • Carcassonne Station - 12 min walk
  • Carcassonne (CCF-Pays Cathare) - 4 min drive

Restaurants

  • ‪La Table de Norbert - ‬5 min walk
  • ‪Au Péché Mignon - ‬1 min walk
  • ‪Le Longchamp - ‬7 min walk
  • ‪Restaurant le 104 - ‬3 min walk
  • ‪Maison Bor - ‬7 min walk

About this property

Hotel Montsegur

Hotel in Carcassonne with free parking
Hotel Montsegur offers its guests multilingual staff, tour/ticket assistance, and concierge services. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Montsegur also features 24-hour room service, a front desk safe, and a television in common area. Limited free parking is available on a first-come, first-served basis.

This 3-star Carcassonne hotel is smoke free.

  • 1 building
  • 18 guestrooms or units
  • 3 levels
  • Built in 1870
  • Breakfast available (surcharge)
  • Front desk (limited hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Computer for guest use
  • Television in lobby
  • Lift
  • No smoking on site
Hotel Montsegur offers 18 accommodations with a hairdryer and free toiletries. 22-inch LCD televisions come with digital channels. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: EUR 12.50 per person

Things to do

  • Bicycle storage
  • Piano
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 steps to reach entrance
  • Lift (58 centimetre wide door)
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Built in 1870
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 22-inch LCD TV with digital channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heating
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.30 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12.50 per person
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts major credit cards, Visa, Mastercard, American Express, Eurocard and cash.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Montsegur
Hotel Montsegur Carcassonne
Montsegur Carcassonne
Montsegur Hotel Carcassonne
Hotel Montsegur Hotel
Hotel Montsegur Carcassonne
Hotel Montsegur Hotel Carcassonne

Frequently asked questions

What is the cancellation policy at Hotel Montsegur?

Hotel Montsegur offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Montsegur?

Yep, Hotel Montsegur has a free self car park. Onsite parking is limited.

Does Hotel Montsegur serve breakfast?

Sure does, buffet breakfast is on offer daily from 7:30 AM to 10:00 AM.

Is there a free airport shuttle available at Hotel Montsegur?

No, Hotel Montsegur does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Montsegur?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Reviews

Hotel Montsegur Reviews

8.2

Very good

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 51 out of 120 reviews
Rating 8 - Good. 40 out of 120 reviews
Rating 6 - Okay. 21 out of 120 reviews
Rating 4 - Poor. 6 out of 120 reviews
Rating 2 - Terrible. 2 out of 120 reviews

Reviews

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. We had a family room with separate bedrooms and bathrooms for the parents versus children. It is a traditional hotel and everyone was so friendly. There is secure parking up front. One can walk to the main place and shops easily.
Stayed 1 night in Jun 2025

8/10 Good

Jeanine

Stayed 1 night in Oct 2024

10/10 Excellent

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely traditional French hotel.

Lovely old hotel walking distance from shops and restaurants. Really friendly and helpful owner. Can't fault it.
Stayed 1 night in Aug 2024

8/10 Good

Neil

Stayed 1 night in Jun 2024

10/10 Excellent

Ken

Stayed 2 nights in Apr 2024

10/10 Excellent

David

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

8/10 Good

Eric

Liked: Cleanliness, staff & service
Disliked: Amenities
Owner operator was very pleasant. The hotel was dated but clean. The recommendation on the restaurant was not a very good one. Other than that it was fine for the price the bed was comfortable and I did like the pillows.
Stayed 1 night in Sep 2023

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Luis F

Liked: Staff & service, amenities, property conditions & facilities
The hotel is just outside of Carcassonne and in perfect walking distance to the old city. The hosts were very attentive and the rooms were clean and comfortable.
Stayed 1 night in Jul 2022

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff. Very close to shuttle bus stop. Good breakfast.
Stayed 4 nights in Jul 2022

10/10 Excellent

Irina, Barcelona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly staff, free upgrade, good breakfast.
Stayed 2 nights in Aug 2020

8/10 Good

Kathie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Easy To Park, Quaint Hotel

Our experience of Carcassonne was not what we had hoped mostly due to the torrential rain that made sight seeing impossible. Also, we could not find anywhere for a meal until after 7pm. At the hotel, the room was pretty squashy and nowhere to sit comfortably. There was a dining table downstairs but no lounge or bar area. Hot water was great, bed was ok and breakfast was adequate. The owner was very hospitable and accommodating where possible. Parking the car was a dream as the hotel has it’s own carpark.k
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience in every way! Very pleasant and helpful staff, good location and very comfortable.
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice

Small clean room
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had parking. Vvvvvvvvvvvvfddfvbbjjuyfdedffghhhhgffddsscghhjbgffcgbjnjjjjgffg
Stayed 1 night in Aug 2019

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carcassonne

Very nice lady on reception, really comfortable bed and nice breakfast served in the room
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff in a classic building. Very happy and stayed an extra night
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Liked: Cleanliness
The wifi in this hotel is not the best and the outlets are also not great for American electronics with converters. We had to rig up a situation where we had to press the bed against our plugs to shove them into the walls, and all night our cell phones lit up repeatedly as the charge came and went. The beds aren't the most comfortable, with only one long pillow. It's a bit expensive when you consider this and also the fact that breakfast is not included. In general I'd pass for the price.
Stayed 4 nights in Sep 2018

10/10 Excellent

Robert, Los Angeles

A jewel in Carcassonne

A wonderful little hotel with excellent staff /owners. The room was very nice and the bed was the most comfortable we slept in compared to the other places we stayed while in France. There are many good restaurants within walking distance and the petite train / trolley that takes you to directly the medieval city and castle stop is right across the street
Stayed 2 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Montsegur

Nicely run hotel with friendly and helpful owners.
Stayed 4 nights in Jul 2018

10/10 Excellent

Kazimierz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Charming & restful

The hotel has a family run charm to it and the staff were delightful and very helpful. It is within walking distance of the city center (not the city walls! that's 20 min walk). If you are driving through Carcassonne and staying the night I would recommend it!
Stayed 2 nights in Jul 2018

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel Montesgur had an old world charm that is lost in modern hotels today. It was in a quiet location on the edge of the new city and the main square was just a five minute walk away and the old city is about a twenty minute walk. The staff were all very friendly and helpful and the parking was great. The only negative is that the room we stayed in must have had the smallest, hardest bed in the world!! Other than that we had a lovely stay at this hotel.
Stayed 3 nights in Jun 2018

8/10 Good

William

Liked: Cleanliness, staff & service