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ibis Styles Carcassonne La Cité

3.0 star property

Photo gallery for ibis Styles Carcassonne La Cité

Seasonal outdoor pool, open 9:00 AM to 9:00 PM, pool umbrellas
Exterior
Miscellaneous
Breakfast, dinner served; French cuisine, pool views
Family Room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$198
includes taxes & fees
12 Apr - 13 Apr

Explore the area

View map
2 rue Darius Milhaud, Carcassonne, Aude, 11000
  • Place, Le Musée de la Torture de Carcassone
    ‪6 min walk‬
  • Place, Historic Fortified City of Carcassonne
    ‪8 min walk‬
  • Place, Château Comtal
    ‪8 min walk‬
  • Airport, Carcassonne (CCF-Pays Cathare)
    ‪10 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed

8.4 out of 10
Very good
(27 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Quadruple Room

Family Quadruple Room

Family Quadruple Room

8.8 out of 10
Excellent
(8 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Double Sofa Beds

View all photos for Family Room

Family Room

Family Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

8.0 out of 10
Very good
(2 reviews)
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

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Seasonal outdoor pool, open 9:00 AM to 8:30 PM, pool umbrellas

Mercure Carcassonne la Cite Hotel

Carcassonne
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.6 out of 5, Wonderful, 291 reviews
The price is NZ$223
includes taxes & fees
13 Apr - 14 Apr
Mercure Carcassonne la Cite Hotel

About the area

Carcassonne

A family-friendly stay in the heart of Carcassonne awaits you at ibis Styles Carcassonne La Cité. Within just a 10-minute stroll, you'll find Basilica of Saint-Nazaire and Château Comtal. Highlights at this hotel include a restaurant, free self-parking and a bar/lounge. .The restaurant, Le Heaume, serves French cuisine and is open for breakfast and dinner. Enjoy the gym, seasonal outdoor swimming pool and pool loungers as well as access to bike hire. Added amenities include free Wi-Fi in public areas, a snack bar/deli and coffee/tea in a common area. Buffet breakfast is available on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM. .Sights within a 10-minute walk of this 3-property class Carcassonne hotel include Narbonnaise Gate and Historic Fortified City of Carcassonne.

What's nearby

  • Basilica of Saint-Nazaire - 5 min walk - 0.4 km
  • Le Musée de la Torture de Carcassone - 6 min walk - 0.6 km
  • Historic Fortified City of Carcassonne - 8 min walk - 0.7 km
  • Château Comtal - 8 min walk - 0.7 km
  • Narbonnaise Gate - 9 min walk - 0.8 km

Getting around

  • Carcassonne Station - 7 min drive
  • Carcassonne (CCF-Pays Cathare) - 17 min drive

Restaurants

  • ‪La Taverne du Chateau - ‬10 min walk
  • ‪Comte Roger - ‬11 min walk
  • ‪Bar Restaurant le Sénéchal - ‬10 min walk
  • ‪Le Trouvère - ‬10 min walk
  • ‪La Girouette - ‬9 min walk

About this property

ibis Styles Carcassonne La Cité

Ibis Styles Carcassonne La Cité offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at the family-friendly ibis Styles Carcassonne La Cité. Self parking is free.

This 3-star Carcassonne hotel is smoke free.

  • 1 building
  • 60 guestrooms or units
  • 2 levels
  • Built in 2005
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Terrace
  • Television in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • 1 conference room
  • Dining venue
Ibis Styles Carcassonne La Cité offers 60 accommodations with laptop-compatible safes and a hairdryer. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Daily buffet breakfast (EUR 12.90 per person)
ibis Carcassonne Est La Cité
  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.2 out of 5, Very good, 375 reviews
The price is NZ$128
includes taxes & fees
28 Mar - 29 Mar
ibis Carcassonne Est La Cité

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 13 for adults and EUR 6.50 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Le Heaume

Things to do

  • Bicycle rentals
  • Foosball table
  • Games
  • Gym
  • Seasonal outdoor pool
  • Table tennis
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Pool gate
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (90 centimetre high)
  • Lift (80 centimetre wide door)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 8:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 18 and older; COVID-19 vaccination requirement applies to all guests aged 18 and older; guests providing vaccine record must have received complete vaccination at least 7 days prior to check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The hotel restaurant is open Monday-Thursday from 7:30-9 PM

Renovations and closures

The following facilities or services will be unavailable from April 1 2026 to April 1 2026 (dates subject to change):
  • Dining venue(s)
The following facilities are closed seasonally each year. They will be closed from 1 October to 31 May:
  • Swimming pool
The following facilities are closed for Christmas Eve, Christmas Day, New Year's Eve and New Year's Day:
  • Dining venue
The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: EUR 10.00 per pet, per day
  • Only dogs are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 5.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 6.5 for children
  • Pet fee: EUR 10.00 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and cash. This property uses a grey water recycling system and eco-friendly cleaning products. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result, or a record of full COVID-19 vaccination. The negative COVID-19 test result requirement applies to all guests aged 18 and over. COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 7 days prior to check-in. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 9:00 AM to 9:00 PM
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 October to 31 May.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

INTER-HOTEL Oliviers
INTER-HOTEL Oliviers Carcassonne
INTER-HOTEL Oliviers Hotel
INTER-HOTEL Oliviers Hotel Carcassonne
ibis Styles Carcassonne Cité Hotel
ibis Styles Cité Hotel
Hôtel Oliviers Carcassonne
Hôtel Oliviers
Oliviers Carcassonne
ibis Styles Carcassonne Cité
ibis Styles Cité
Ibis Styles Carcassonne Cite
ibis Styles Carcassonne La Cité Hotel
ibis Styles Carcassonne La Cité Carcassonne
ibis Styles Carcassonne La Cité Hotel Carcassonne

Frequently asked questions

What is the cancellation policy at ibis Styles Carcassonne La Cité?

Ibis Styles Carcassonne La Cité offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at ibis Styles Carcassonne La Cité?

As of 27 Mar 2026, prices found for a 1-night stay for 2 adults at ibis Styles Carcassonne La Cité on 12 Apr 2026 start from NZ$198, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at ibis Styles Carcassonne La Cité?

Yep, ibis Styles Carcassonne La Cité has a free self car park.

Does ibis Styles Carcassonne La Cité have a pool?

Ibis Styles Carcassonne La Cité has a seasonal outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The pool is open 9:00 AM to 9:00 PM (Seasonal outdoor pool open from June to September).

What makes ibis Styles Carcassonne La Cité a romantic place to stay?

Garden-view dining and a lounge bar, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at ibis Styles Carcassonne La Cité.

Is ibis Styles Carcassonne La Cité family-friendly?

You bet! With amenities such as children's meals, as well as cots/infant beds in the guestrooms, it's no surprise that ibis Styles Carcassonne La Cité is a hit with families.

Does ibis Styles Carcassonne La Cité serve breakfast?

Yep, buffet brekkie is served weekdays from 6:30 AM to 10:00 AM and weekends between 7:00 AM and 10:30 AM.

Is there a free airport shuttle available at ibis Styles Carcassonne La Cité?

No, ibis Styles Carcassonne La Cité does not offer an airport shuttle service.

Is there a bar or restaurant at ibis Styles Carcassonne La Cité?

Yep, they've got a lounge bar and an onsite restaurant that serves French cuisine. Pre dinner cocktails anyone? The dining venue is closed on Saturday and Sunday. The dining venue will be unavailable from April 1 2026 to April 1 2026 (dates subject to change). The dining venue is closed on Christmas Eve, Christmas Day, New Year's Eve and New Year's Day.

What time are check-in & check-out at ibis Styles Carcassonne La Cité?

Check-in begins at 4:00 PM. Check-out time is 11:00 AM.

ibis Styles Carcassonne La Cité Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 428 out of 799 reviews
Rating 8 - Good. 306 out of 799 reviews
Rating 6 - Okay. 49 out of 799 reviews
Rating 4 - Poor. 9 out of 799 reviews
Rating 2 - Terrible. 7 out of 799 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Chantal

Stayed 1 night in Nov 2025

10/10 Excellent

Cristina

Stayed 1 night in Nov 2025

10/10 Excellent

Brian

Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 4 nights in Oct 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable. Excellent staff. Great location.
Stayed 2 nights in Oct 2025

10/10 Excellent

Barbara Elizabeth, Southport

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have just returned from a three night stay at this hotel and was very pleased with it. The staff were extremely friendly and welcoming, happy to assist in any way. Every staff member that I spoke to had fluent English, which was appreciated. I did not have a car myself but I could always see plenty of available spaces in the car park. The hotel surrounding area is quiet and felt quite safe for me, as a female walking around alone. It took me about 15 minutes to walk to the medieval city from the hotel, at an easy stroll pace. It is possible to walk to the more modern part of the city from the hotel, I did this once, but I mostly found it easier to get the number 2 bus which stops just by the hotel. Food at the hotel was very good. Breakfast included a range of various pastries, cereals, yogurts, cooked meats and cheeses. There were no hot options, but a toaster was available for guest use, also a machine for cooking eggs. I also had evening meal at the hotel, which was very tasty and reasonably priced - 27 Euros inc. tax for two courses. So to summarise, I would highly recommend this hotel.
Stayed 3 nights in Oct 2025

6/10 Okay

Brendan

Liked: Staff & service
Disliked: Property conditions & facilities
Decent 2-3 star hotel on the outskirts of the city but only a 10 min walk to the Medieval city. Staff were this hotels greatest asset. Building is tired and decorated by a person that clearly didn't know when to stop the Medieval theme. Main road into the city .... not pleasant, in fact run-down.
Stayed 1 night in Sep 2025

8/10 Good

Carlos, Pierrefonds

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Sep 2025

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the Cité but quiet too

Ideally situated hotel, a 7 minute flat walk to the Cité along a quiet road. Hotel is quirkily decorated to reflect Carcassonne's history and is very comfortable and quiet. They serve food in the evenings, although the night we decided to eat there the restaurant was closed due to a private booking and we had to get taxis to/from the city centre.... Breakfast is good with plenty of choices and eat inside or out on the terrace, got a well stocked bar that wasn't that expensive too. All in all a great hotel for visiting the Cité
Stayed 2 nights in Sep 2025

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really great family stay

Extremely family friendly. The only thing that could’ve been better was breakfast, but otherwise we really enjoyed it. Love that they had a kids area to play.
Stayed 1 night in Aug 2025

10/10 Excellent

India

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Stay

The hotel was fantastic facilities were well kept and maintained to a high standard. Really enjoyed the theming of the hotel in a medieval style it was a great touch. Staff were really friendly and were always happy to help.
Stayed 3 nights in Jul 2025

8/10 Good

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities

Good stay

Check in and staff fantastic , 5* . Room ok , but shortage of pillows meant I personally didn’t sleep great , but bed comfortable. Room space tight , not sure what the straw stools are for , change them , and the bed table isn’t good … Room needs a fridge and AC looked at . Pool is ok , beds great but 2 umbrellas fought over by people up and saving all day coming only for 1 hour 😡 that’s disrespectful of guests but 2 isn’t enough . 2 euros to hire towels that are tea towel size , pathetic really ! Breakfast good , fresh orange juice maker always broken , probably overworked or kids ! Selection choice good , and tasty but chaos , poorly set out in a row , means queue upon queue , sections would work better .. Parking great , location is good for medieval city .
Stayed 3 nights in Jul 2025

8/10 Good

Sile

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

BRIGITTE, Laguna Niguel

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everyone was so nice and friendly. Pool was so nice and refreshing since it was practically 100 degrees f. We ate dinner at the hotel and it was easy and very good. We were glad too since up in the Cité there's no AC and all outdoor seating. Rooms very clean! And the included breakfast with the fresh OJ machine is so yummy! Private safe parking with lots of shade a plus too!!
Stayed 1 night in Jun 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family friendly hotel

The whole family had a great stay at this hotel, the rooms, pool and dining area were all spotless and the staff went out of their way to help whenever we had a question or a problem. My partner and I kept remarking how hard everyone was working, but still the staff were always friendly and helpful.
Stayed 7 nights in May 2025

10/10 Excellent

Jeri, Surrey

Travelled with group
Liked: Cleanliness, property conditions & facilities
Place was fantastic. Location beautiful. View excellent. Owner can seem brusque but he’s a teddy bear. Spa is extra charges so we didn’t take advantage of.
Stayed 1 night in Jun 2025

10/10 Excellent

Deborah

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Great clean pool. Good breakfast. Clean room. Allows dogs. Perfect for us.
Stayed 1 night in Jun 2025

10/10 Excellent

Sharon

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Friendly helpful staff. Convenient location. Good value for money. Good buffet breakfast. Restaurant should be open every evening. I was disappointed it was closed on Sunday evening. Breakfast was busy (which was expected) however, if you introduce a system whereby guests can clear their own trays this would free up tables quicker.
Stayed 2 nights in Jun 2025

10/10 Excellent

VICMARI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen estacionamiento, cómodo cuarto y espectaular desayuno. Cerca de una excelente farmacia.
Stayed 1 night in May 2025

8/10 Good

Ger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in May 2025

8/10 Good

Reinhard

Stayed 1 night in Apr 2025

8/10 Good

Oana-Raluca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

rt

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel for kids very near old city. Great breakfast
Stayed 1 night in Jan 2025