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Cardiff Bute Terrace Hotel

Property class: 3

Photo gallery for Cardiff Bute Terrace Hotel

Interior entrance
Lobby
Front of property
A modern hotel room with a bed, desk, chair, and a large window.
Restaurant

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
The current price is NZ$116
includes taxes & fees
1 Nov - 2 Nov

Explore the area

View map
Bute Terrace, Cardiff, Wales, CF10 2FE
  • Place, Utilita Arena Cardiff
    ‪1 min walk‬
  • Place, St. David's
    ‪5 min walk‬
  • Place, Cardiff Castle
    ‪9 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

Room

Standard Double Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Family of 3 Room

A hotel room with a large bed, a desk with a computer, and a television.

Standard Family of 3 Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room

Room

Standard Twin Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Triple Room

A hotel room with two single beds, a desk, and a chair.

Standard Triple Room

  • 11 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed

View all photos for Deluxe Twin Room with View

A hotel room with a large bed, a desk, a chair, a window with curtains, and a painting on the wall.

Deluxe Twin Room with View

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double Room with View

A hotel room with a bed, a chair, a desk, and a window.

Deluxe Double Room with View

  • City view
  • 11 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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About the area

Cardiff

Cardiff Bute Terrace Hotel places you in the centre of Cardiff, steps from Utilita Arena Cardiff and within a short 5-minute stroll of Cardiff Metropolitan Cathedral of St David. Highlights at this hotel include free in-room WiFi. .This pet-friendly hotel offers free WiFi in public areas, a 24-hour front desk and luggage storage. Additionally, you'll find coffee/tea in a common area, a lift and a vending machine. .Sights within a 10-minute walk of this 3-property class Cardiff City Centre hotel include Cardiff Tourist Information Centre and St. David's.

What's nearby

  • Utilita Arena Cardiff - 1 min walk - 0.2 km
  • St. David's - 5 min walk - 0.4 km
  • Cardiff Bay - 6 min walk - 0.6 km
  • Cardiff Castle - 9 min walk - 0.8 km
  • Bute Park - 11 min walk - 0.9 km

Getting around

  • Cardiff Central Station - 6 min walk
  • Cardiff International Airport (CWL) - 33 min drive

Restaurants

  • ‪Knoops - ‬4 min walk
  • ‪Giovanni's - ‬4 min walk
  • ‪Nando's - ‬3 min walk
  • ‪Shake Shack Cardiff - ‬3 min walk
  • ‪Duke of Wellington - ‬3 min walk

About this property

Cardiff Bute Terrace Hotel

As a guest of Cardiff Bute Terrace Hotel, you'll find a vending machine, coffee/tea in common area, and a lift. Public spaces have free WiFi.

Smoking is allowed in designated areas at this 3-star Cardiff hotel.

  • 1 building
  • 81 guestrooms or units
  • 8 levels
  • Built in 1960
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Lift
  • Smoking in designated areas
Cardiff Bute Terrace Hotel offers 81 accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with digital channels and Netflix. Bathrooms include baths or showers and complimentary toiletries.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Coffee and tea in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet (102 centimetre high)
  • Lift
  • Stair-free path to entrance
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 8 floors
  • Built in 1960
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone
  • Portable fan
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10.00
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 10.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 20 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 10.00 (subject to availability)
  • Late check-out fee: GBP 10.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

Property is also known as

Big Sleep Cardiff
Citrus Hotel Cardiff Compass Hospitality
Big Sleep Hotel Cardiff
Big Cardiff Hotel Sleep
The Big Sleep Hotel Cardiff, Wales
Big Hotel Sleep
Citrus Cardiff Compass Hospitality
Big Sleep Cardiff Compass Hospitality
The Big Sleep Hotel Cardiff By Compass Hospitality Wales
Big Sleep Hotel Cardiff Compass Hospitality
Big Sleep Compass Hospitality
Citrus Hotel Cardiff by Compass Hospitality Hotel
Citrus Hotel Cardiff by Compass Hospitality Cardiff
Citrus Hotel Cardiff by Compass Hospitality Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Cardiff Bute Terrace Hotel?

Cardiff Bute Terrace Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Cardiff Bute Terrace Hotel?

As of 29 Oct 2026, prices found for a 1-night stay for 2 adults at Cardiff Bute Terrace Hotel on 1 Nov 2026 start from NZ$116, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Cardiff Bute Terrace Hotel?

The closest beach to Cardiff Bute Terrace Hotel is Barry Island Beach (12.2 km).

Is there a free airport shuttle available at Cardiff Bute Terrace Hotel?

No, Cardiff Bute Terrace Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Cardiff Bute Terrace Hotel?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

Cardiff Bute Terrace Hotel Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 223 out of 840 reviews
Rating 8 - Good. 257 out of 840 reviews
Rating 6 - Okay. 127 out of 840 reviews
Rating 4 - Poor. 100 out of 840 reviews
Rating 2 - Terrible. 133 out of 840 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

5.6/10

Amenities

6.4/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was a great place to stay and staff were helpful when needed.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and lovely staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so kind and accommodating, this was an excellent and affordable stay
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for money, good location, spacious rooms , nice beds and friendly staff
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was clean, bedding and towels were all fresh and clean. Both the bedroom and bathroom were a decent size. Great location, barely a 10 minute walk to the city centre. Staff were very helpful both checking in and out.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms and very polite,helpful staff
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Clean, good location and great value
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a nice cozy place that is located near the city center..the staff were very accomodating..especially Meena at the front desk..thanks for having us!
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay to be fair staff were helpful towards me
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The hotel is in the perfect position for the Utilita Arena (right across the road) and shopping is only a short walk away. No parking, although the web site says limited parking, but we didn't need that so it wasn't an issue. The staff were all very polite and extremely helpful and knowledgeable about the area. Some of the most helpful hospitality staff we have met.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had to book last minute and the price was unbeatable. For the price this is a great stay. Location is top, the room clean and comfortable but what made the difference was the friendly and helpful staff, especially Mina, who was extremely welcoming and helped me with any questions I had.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Staff & service
Clean room, quiet corridor, comfy bed
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Staff & service, amenities, property conditions & facilities
Really convenient for the city, rail.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was an issue but I had a great stay at this hotel. The room was clean, comfortable, and well-maintained, and the staff were friendly and always ready to help. The location was convenient, with easy access to nearby shops and transport. Overall, it offered good value for money, and I would definitely stay here again.
Stayed 1 night in Jun 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Poor experience overall, DO NOT WASTE YOUR MONEY- DONT KNOW HOW THIS HOTEL IS ALLOWED TO TRADE. Honestly the worst hotel I have ever been to
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently situated for Cardiff centre which is a couple of minutes walk away. A spotlessly clean and comfortable room. Excellent shower in the en-suite bathroom.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Disliked: Staff & service, amenities, property conditions & facilities
Very basic accommodation, but a good location. Room had little ventilation, water pressure was poor, and we had to ask at the front desk for a TV remote.
Stayed 1 night in May 2026
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Pretty good location and staff super nice but hotel is pretty bad, not clean, not kept to a great standard, no parking as under construction and we weren't informed
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is being refurbished and room was excellent. Great location as very close to local shopping centre and Cardiff arena. Mina the hotel supervisor went above and beyond to help.
Stayed 1 night in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotlessly clean room. Very helpful staff.
Stayed 1 night in Apr 2026
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Roasting hot room. No aircon and no windows to open.
Stayed 1 night in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Good digs, just a bit older.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It’s great location But it feels a bit ghostly there. Also it isn’t a double bed. It’s two single mattresses so there’s a great big valley in the bed you will sink into!
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived quite late but reception was very friendly and booking in was easy. Nice sized room and bathroom. Room was clean and bed was comfortable. Drinks and biscuits were provided. Very handy location for carpark (NCP) and a short walk to the stadium/castle/city centre. Checking out was easy and quick. We were even given a take away breakfast box. Thank you to Mina and all the team. We will definitely stay again.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly and helpful, my double room was clean, spacious and quiet except for the door you access from elevator hallway to rooms. Need to adjust the hydraulics for the door to quietly close instead of slamming shut each time.. Walking distance to really nice restaurants, shops and pubs.
Stayed 2 nights in May 2026