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Holiday Inn Cardiff - North M4 by IHG

3.0 star property
Suburban hotel with fitness centre and sauna

Photo gallery for Holiday Inn Cardiff - North M4 by IHG

Indoor pool
Breakfast, lunch, dinner served; international cuisine
Fitness facility
Meeting facility
Property amenity

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Merthyr Road, Tongwynlais, Cardiff, Wales, CF15 7LH
  • Place, Forest Farm Country Park
    ‪15 min walk‬
  • Place, Castell Coch
    ‪18 min walk‬
  • Place, Whitchurch Hospital
    ‪19 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪23 min drive‬

Room options

View all photos for Premium Room, 1 Double Bed with Sofa bed

Premium Room, 1 Double Bed with Sofa bed

Premium Room, 1 Double Bed with Sofa bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Bathrobes
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Desk, laptop workspace, iron/ironing board, free cots/infant beds

Standard Room, 1 Queen Bed

8.0 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Sofa bed - twin
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Standard Room, 2 Single Beds, Accessible

Standard Room, 2 Single Beds, Accessible

Highlights

Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Flat-screen TV
Pillow menu
Eco-friendly toiletries
Hairdryer
  • Sleeps 2
  • 2 Twin Beds

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About the area

Cardiff

At Holiday Inn Cardiff - North M4 by IHG you'll be 1.7 km (1.1 mi) from Forest Farm Country Park and 1.9 km (1.2 mi) from Castell Coch. Highlights at this hotel include a restaurant, an indoor swimming pool and free self-parking. .The restaurant, Holiday Inn Cardiff North, serves international cuisine and is open for breakfast, lunch and dinner. The hotel's own lounge bar is a nice place to enjoy a drink. Enjoy the gym, Hot tub and sauna. 3900 square feet (362 square metres) of event facilities include 5 meeting rooms and conference space. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Buffet breakfast is available on weekdays between 6:30 AM and 9:30 AM. .Attractions within a 15-minute drive of this 3-property class Tongwynlais hotel include Cardiff Castle and Principality Stadium.

What's nearby

  • Forest Farm Country Park - 15 min walk - 1.3 km
  • Castell Coch - 18 min walk - 1.6 km
  • Whitchurch Hospital - 19 min walk - 1.6 km
  • Principality Stadium - 12 min drive - 8.3 km
  • Cardiff Bay - 14 min drive - 9.7 km

Getting around

  • Whitchurch Station - 2 min drive
  • Cardiff International Airport (CWL) - 35 min drive

Restaurants

  • ‪Starbucks - ‬13 min walk
  • ‪McDonald's - ‬14 min walk
  • ‪The Pantmawr Inn - ‬3 min drive
  • ‪Asda Petrol Station - ‬13 min walk
  • ‪The Deri Inn - ‬4 min drive

About this property

Holiday Inn Cardiff - North M4 by IHG

Suburban hotel with fitness centre and sauna
As a guest of Holiday Inn Cardiff - North M4 by IHG, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Event space at this hotel measures 3900 square feet (362 square metres) and includes conference space. The business-friendly Holiday Inn Cardiff - North M4 by IHG also features gift shops/newsstands, laundry facilities, and dry cleaning/laundry services. Self parking is free.

  • 1 building
  • 96 guestrooms or units
  • 4 levels
  • 3900 sq ft of conference space
  • 362 sq. m of conference space
  • Deli
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Gift shop
  • Lift
  • Bar or lounge
  • Coffee shop
  • Dining venue
Holiday Inn Cardiff - North M4 by IHG offers 96 air-conditioned accommodations with coffee/tea makers and a hairdryer. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
4.0 out of 5, Very good, 472 reviews
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includes taxes & fees
1 Jan - 2 Jan 2026
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 10 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Holiday Inn Cardiff North

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 3,900 square feet of conference space
  • 5 meeting rooms

Spa

  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

This property is closed from 4 September 2022 to 30 September 2024 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 10 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Minimum Spring Break check-in age is 18 years old. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, Carte Blanche, Barclaycard, debit cards and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) guidelines.

We should mention

  • Pool access available from 6:30 AM to 9 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff International Hotel
Cardiff International Legacy Hotel
Legacy Cardiff International
Legacy Cardiff International Hotel
Holiday Inn Cardiff North M4 Hotel
Holiday Inn Cardiff North M4
Holiday Cardiff North M4
Cardiff M4 By Ihg Cardiff
Holiday Inn Cardiff North M4
Holiday Inn Cardiff North M4 an IHG Hotel
Holiday Inn Cardiff - North M4 by IHG Hotel
Holiday Inn Cardiff - North M4 by IHG Cardiff
Holiday Inn Cardiff - North M4 by IHG Hotel Cardiff

Frequently asked questions

What is the cancellation policy at Holiday Inn Cardiff - North M4 by IHG?

Holiday Inn Cardiff - North M4 by IHG offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Holiday Inn Cardiff - North M4 by IHG?

Yep, Holiday Inn Cardiff - North M4 by IHG has a free self car park.

Are there any beaches close to Holiday Inn Cardiff - North M4 by IHG?

The closest beach to Holiday Inn Cardiff - North M4 by IHG is Barry Island Beach (15.6 km).

Does Holiday Inn Cardiff - North M4 by IHG have a pool?

Holiday Inn Cardiff - North M4 by IHG has a pool and an indoor pool. The pool is open 6:30 AM to 9 PM.

Is Holiday Inn Cardiff - North M4 by IHG family-friendly?

You bet! With amenities such as children's meals and laundry facilities, as well as free infant beds and free extra beds in the guestrooms, it's no surprise that Holiday Inn Cardiff - North M4 by IHG is a hit with families.

Does Holiday Inn Cardiff - North M4 by IHG serve breakfast?

Sure does, buffet breakfast is on offer weekdays between 6:30 AM and 9:30 AM and weekends between 7:30 AM and 10:30 AM.

Is there a free airport shuttle available at Holiday Inn Cardiff - North M4 by IHG?

No, Holiday Inn Cardiff - North M4 by IHG does not offer an airport shuttle service.

Is there a bar or restaurant at Holiday Inn Cardiff - North M4 by IHG?

Yep, they've got a lounge bar and an onsite restaurant that serves international cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Holiday Inn Cardiff - North M4 by IHG?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Holiday Inn Cardiff - North M4 by IHG?

No, only service animals are allowed.

Holiday Inn Cardiff - North M4 by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 130 out of 508 reviews
Rating 8 - Good. 213 out of 508 reviews
Rating 6 - Okay. 97 out of 508 reviews
Rating 4 - Poor. 41 out of 508 reviews
Rating 2 - Terrible. 27 out of 508 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent better than expected
Stayed 2 nights in Aug 2022

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Always a good stay

Comfy and clean room with friendly, helpful staff. Since last stay they have also had BP Pulse installed for EV's which is very useful. Stayed before and will stay again. Useful for Cardiff and surrounding area
Stayed 1 night in Aug 2022

10/10 Excellent

anthony

Stayed 2 nights in Aug 2022

2/10 Terrible

Harry

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities

Avoid this hotel

We usually use holiday inns for work purposes and I've stayed in plenty. You would usually expect a decent level of hotel. This one needs to be avoided. Poor condition, mouldy rooms and poor service.
Stayed 1 night in Aug 2022

10/10 Excellent

Angie

Stayed 1 night in Jul 2022

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice relaxed atmosphere and ideally situated for access into Cardiff. Staff were very helpful, especially the night receptionist Chris. Room was clean and tidy,if a little tired. Possibly do with a refresh. Would be happy to stay again
Stayed 2 nights in Jul 2022

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
These IHG properties are a good way to go, standard throughout our stay so far and this one was no different. Clean, big room, good bathroom, good parking, a reasonable rate online. Good value….
Stayed 1 night in Jul 2022

10/10 Excellent

Scott

Stayed 2 nights in Jul 2022

8/10 Good

Sandra

Stayed 1 night in Jun 2022

6/10 Okay

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2022

8/10 Good

Syed

Business traveller
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2022

10/10 Excellent

Iain

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Nice hotel with pleasant staff. Evening food good and breakfast fine. Good facilities on site, with swimming pool as well. Large well equipped room. Good location for Cardiff centre
Stayed 1 night in Jul 2022

8/10 Good

DAVID

Stayed 1 night in Jun 2022

2/10 Terrible

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid at all costs

Swimming pool dirty. Room dirty and dusty. Steam room not working! Hotel rooms and spa area in badly in need of a makeover. Hotel over priced. Breakfast basic and cold.
Stayed 1 night in Jun 2022

6/10 Okay

Wendy

Liked: Staff & service
Disliked: Property conditions & facilities

Happy stay but slightly whiffy room

Stayed 1 night in Jun 2022

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2022

6/10 Okay

Simon

Liked: Staff & service
Stayed 1 night in Jun 2022

2/10 Terrible

Caril

Stayed 1 night in Jun 2022

8/10 Good

Paul

Business traveller
Liked: Cleanliness, room comfort
Business trip
Stayed 2 nights in Jun 2022

10/10 Excellent

Julie

Stayed 1 night in Jun 2022

8/10 Good

Kelly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff excellent breakfast. Comfortable bed.
Stayed 2 nights in Jun 2022

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient Stay

One night visit staff were polite and gave good service, good beer selection, food was limited but ok
Stayed 1 night in May 2022

8/10 Good

Alan, Ochiltree

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for short visit
Stayed 1 night in May 2022

10/10 Excellent

Sophie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022

4/10 Poor

Phillip

Business traveller
Liked: Room comfort
Disliked: Cleanliness, staff & service

Not great, but convenient location.

Hotel is tired decor-wise and in need of a refresh in places and good clean in others (didn’t risk sitting in the room’s armchair) Restaurant service was below par. Staff seemed to be more keen to chat with each other than actually serve. Meal inclusive deal (two courses) was a bit of a farce given everything the dessert ended up on the bill, along with the manager’s‘complimentary’ drink for my inconvenience. Check out was a chore with only a single member of staff on the desk @ 8am when lots of people were leaving at the same time (to get to work by the look of most of us). Will I stay here again ? With a Village Hotel nearby… No !
Stayed 2 nights in May 2022