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Mercure Newport Hotel

4.0 star property
Eco-certified hotel with 24-hour fitness centre and 24-hour front desk

Photo gallery for Mercure Newport Hotel

Exterior
Superior Room, 1 Double Bed (Privilege)
Exterior
Exterior
Breakfast, lunch and dinner served

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Air conditioning
  • Bar
  • Gym
  • 24/7 front desk
The current price is NZ$128
includes taxes & fees
20 July - 21 July

Explore the area

Map
Chartist Tower, Upper Dock Street, Newport, Wales, NP201DW
  • Riverfront
    ‪5 min drive‬
  • University of Wales-Newport
    ‪6 min drive‬
  • Celtic Manor Resort Golf Club
    ‪7 min drive‬
  • Bristol (BRS-Bristol Intl.)
    ‪51 min drive‬

Room options

View all photos for Classic Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Select Comfort bed
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed, City View

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Double Room, 1 Double Bed, City View

Highlights

Air conditioning
Smart TV
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Select Comfort bed
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Select Comfort bed
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Single Beds

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 2 Single Beds

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Select Comfort bed
  • 17 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Standard Room, 1 Double Bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Select Comfort bed
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 1 Double Bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Classic Room, 1 Double Bed

9.4 out of 10
Exceptional
(16 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Select Comfort bed
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Double Bed with Sofa bed

1 bedroom, Egyptian cotton sheets, premium bedding, Select Comfort beds

Junior Suite, 1 Double Bed with Sofa bed

10.0 out of 10
Exceptional
(4 reviews)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Egyptian cotton bed sheets
Select Comfort bed
Sofa bed
Premium bedding
Separate bedroom
  • 37 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege)

Superior Room, 1 Double Bed (Privilege)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Smart TV
Renovated in 2022
Separate bedroom
Egyptian cotton bed sheets
Premium bedding
Blackout curtains
Select Comfort bed
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About the area

Newport

Mercure Newport Hotel puts you in the centre of Newport, 4.4 km (2.7 mi) from Newport Transporter Bridge and 4.6 km (2.9 mi) from Riverfront. Highlights at this eco-friendly hotel include a restaurant, a 24-hour gym and a bar/lounge. .The restaurant, NP20 Bar & Kitchen, is open for breakfast, lunch and dinner. 2099 square feet (195 square metres) of event facilities include 4 meeting rooms and conference space. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and dry cleaning/laundry services. Each morning full breakfast is served between 7:00 AM and 10:00 AM. .Sights within a 10-minute drive of this 4-property class Newport hotel include University of Wales-Newport and Llanfrechfa Grange Hospital.

What's nearby

  • Newport Transporter Bridge - 3 min drive - 2.1 km
  • Riverfront - 5 min drive - 2.4 km
  • University of Wales-Newport - 6 min drive - 5.2 km
  • Celtic Manor Resort Golf Club - 7 min drive - 5.7 km
  • Tredegar House - 7 min drive - 4.3 km

Getting around

  • Newport Station - 8 min walk
  • Bristol International Airport (BRS) - 59 min drive

Restaurants

  • ‪The Potters - ‬3 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Muffin Break - ‬3 min walk
  • ‪Eshaal's Fish & Chips - ‬4 min walk

About this property

Mercure Newport Hotel

Eco-certified hotel with 24-hour fitness centre and 24-hour front desk
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 2099 square feet (195 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and dry cleaning/laundry services are also featured at the eco-certified Mercure Newport Hotel. A complete renovation of Mercure Newport Hotel was completed in February 2022.

This 4-star Newport hotel is smoke free.

  • 135 guestrooms or units
  • 15 levels
  • 2099 sq ft of conference space
  • 195 sq. m of conference space
  • Built in 1966
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Lift
  • No smoking on site
  • Bar or lounge
  • Dining venue
Mercure Newport Hotel offers 135 accommodations with a safe and coffee/tea makers. Select Comfort beds feature Egyptian cotton sheets and premium bedding. 50-inch Smart televisions come with digital channels and Netflix. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Lithuanian, Slovenian, Thai

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (GBP 15 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:00 AM for a fee: GBP 15.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • NP20 Bar & Kitchen

Things to do

  • 24-hour gym

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,099 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 15 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1966
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.95 per person
  • Nearby parking fee: GBP 15.00 per night(984 ft away; open 24 hours)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and mobile payments; cash is not accepted
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, mobile payments and Apple Pay. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. Noise-free guestrooms cannot be guaranteed. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.

Property is also known as

Mercure Newport Hotel Hotel
Mercure Newport Hotel Newport
Mercure Newport Hotel Hotel Newport
Mercure Newport Hotel (Opening April 2020)

Frequently asked questions

What is the cancellation policy at Mercure Newport Hotel?

Mercure Newport Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Mercure Newport Hotel?

As of 25 Jun 2025, prices found for a 1-night stay for 2 adults at Mercure Newport Hotel on 20 Jul 2025 start from NZ$127.60, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Mercure Newport Hotel?

The closest beach to Mercure Newport Hotel is Sugar Loaf Beach (18 km).

What makes Mercure Newport Hotel a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at Mercure Newport Hotel.

Does Mercure Newport Hotel serve breakfast?

Yeah, full brekkie is served daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Mercure Newport Hotel?

No, Mercure Newport Hotel does not offer an airport shuttle service.

Is there a bar or restaurant at Mercure Newport Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Mercure Newport Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Mercure Newport Hotel?

No, only service animals are allowed.

Mercure Newport Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 487 out of 715 reviews
Rating 8 - Good. 142 out of 715 reviews
Rating 6 - Okay. 47 out of 715 reviews
Rating 4 - Poor. 21 out of 715 reviews
Rating 2 - Terrible. 18 out of 715 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located in the centre of Newport, close to the station, high street, market place and river. Good value with comfortable rooms.
Stayed 2 nights in Mar 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic hotel very clean modern. The breakfast was class and the service provided by the staff. Thank you everyone.
Stayed 1 night in Mar 2025

10/10 Excellent

Dai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Gary

Stayed 4 nights in Mar 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Happy Stay

Spacious well appointed clean comfy room
Stayed 1 night in Mar 2025

8/10 Good

Alis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a good time .
Stayed 1 night in Mar 2025

8/10 Good

Andrew

Business traveller
Liked: Staff & service, room comfort

Disappointed

Always book Mercure when staying in Newport but last nights stay wasn’t as good as usual. There was dirt behind the sinks in the bathroom including a used feminine applicator. The bed was comfortable but despite lots of pillows none seems to be comfortable. Lots of stains on wall in bathroom and could do with repainting. Not as clean as the rooms usually are. When you pay extra for junior suite you expect a certain experience, the hotel fell short this time.
Stayed 1 night in Mar 2025

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Mar 2025

10/10 Excellent

Huw

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

MRS E M

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A war welcome

I choose this hotel when I travel to Newport as the restaurant staff are very friendly and it’s not too much trouble to ask for my eggs to be scrambled instead of what is on offer usually poached or fried. The reception staff were friendly and I always have a good nights sleep as the insulation between the rooms is good so I do not hear any tv’s next door. The only improvement I would is to have a warm welcome in the room with complimentary bottled water.
Stayed 1 night in Feb 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel inside and lovely staff
Stayed 1 night in Feb 2025

10/10 Excellent

Jason

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was well situated within walking distance of the railway station. They allowed a bag drop, pre check in with staff responding to an email very quickly. The check in process was very efficient. The room, with twin beds, was spotless and with a great view over Newport from the 10th floor. A great place to stay and I would be happy to recommend to others and return myself in the future
Stayed 1 night in Feb 2025

8/10 Good

Jason

Stayed 5 nights in Feb 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfortable

Had a great stay here in their junior suite, beds were really comfortable everything was clean and the bathroom was really nice. We also enjoyed the rooftop bar.
Stayed 1 night in Feb 2025

8/10 Good

mark

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location good hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Nick Redhead

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Friendly Staff, room showing it's age!

Regular stayer at Mecure Newport, Check in and staff always friendly. Room on this trip was starting to show its age, fittings starting to show wear, walls with lots of grubby marks on the walls. Room had a strange smell when I first entered the room but I quickly became nose blind to it. Drainage in the bathroom sink was slow so you had to turn the tap off when brushing your teeth so it didn't overflow. I like staying at this hotel, it suits my needs for business perfectly, but it does average out at over 100 pounds a night, this puts it at a price point of high end hotels such as Celtic Manor which is just down the road. If the condition of the rooms deteriorates it will make the hotel very expensive for what it is. When the hotel was new it could command a premium but maybe not so much now, this is a shame as the food and staff are great. Other rooms I have stayed in previously were decent so maybe a one off.
Stayed 1 night in Feb 2025

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Chris

Stayed 1 night in Feb 2025

2/10 Terrible

Dr Mohamed

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Ali

Stayed 3 nights in Feb 2025

8/10 Good

FURUYAMA RIICHI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Chris

Travelled with group

Great place

Fantastic check in. Perfect
Stayed 1 night in Feb 2025

10/10 Excellent

Alan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel
Stayed 2 nights in Feb 2025