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Premier Inn Cardiff Cc Queen Street

Property class: 3

Photo gallery for Premier Inn Cardiff Cc Queen Street

A restaurant with booths, tables, hanging plants, and a brick wall.
A hotel lobby with a neon 'well hello' sign, a check-in counter, and a reception desk.
A bar area with multiple taps, shelves of bottles, and hanging plants.
A modern interior with a sofa, chairs, and large windows.
A modern hotel entrance with a prominent Premier Inn sign, large glass windows, and a covered entrance area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

View map
Helmont House, 10 Churchill Way, Cardiff, Wales, CF10 2HE
  • Place, Utilita Arena Cardiff
    ‪6 min walk‬
  • Place, Cardiff Castle
    ‪9 min walk‬
  • Place, Cardiff Bay
    ‪12 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Double Room

Room

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Triple Room

Room

Family Triple Room

8.0 out of 10
Very good
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Family Quadruple Room

Room

Family Quadruple Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room, Accessible Bathtub

Room

Standard Double Room, Accessible Bathtub

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Roll-in Shower

Room

Standard Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

A hotel room with a large bed, a desk, a chair, and a view of the city.

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, City View

A hotel room with a large bed, a desk, a chair, and a view of the city.

Superior Double Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Quadruple Room, City View

Room

Family Quadruple Room, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Superior Double Room, Accessible Bathtub

Room

Superior Double Room, Accessible Bathtub

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, Roll-in Shower

Room

Superior Double Room, Roll-in Shower

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Room

  • Sleeps 4

Room

  • Sleeps 4

Accessible Double Lower Bath

  • Sleeps 2
  • 1 Double Bed

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Interior entrance

Cardiff Bute Terrace Hotel

Cardiff City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
7.0 out of 10, Good, 813 reviews
The price is NZ$113
includes taxes & fees
25 Oct - 26 Oct
Cardiff Bute Terrace Hotel

About the area

Cardiff

At Premier Inn Cardiff Cc Queen Street you'll be within just a 5-minute stroll of Utilita Arena Cardiff and within 15 minutes of Principality Stadium. Highlights at this hotel include a restaurant. .The restaurant, Thyme, serves international cuisine. Added amenities include free Wi-Fi in public areas, a 24-hour front desk and express check-out. Buffet breakfast is available. .Within a 15-minute walk of this 3-property class Cardiff City Centre hotel, attractions include Cardiff Castle and Cardiff Bay.

What's nearby

  • Utilita Arena Cardiff - 6 min walk - 0.6 km
  • St. David's - 6 min walk - 0.6 km
  • New Theatre - 6 min walk - 0.6 km
  • Cardiff Castle - 9 min walk - 0.8 km
  • Cardiff Bay - 12 min walk - 1.1 km

Getting around

  • Cardiff Queen Street Station - 2 min walk
  • Cardiff International Airport (CWL) - 42 min drive

Restaurants

  • ‪Nando's - ‬5 min walk
  • ‪Burger King - ‬4 min walk
  • ‪Falafel Corner - ‬3 min walk
  • ‪200 Degrees Coffee - ‬4 min walk
  • ‪Costa Coffee - ‬4 min walk

About this property

Premier Inn Cardiff Cc Queen Street

There's a restaurant on site. Public spaces have free WiFi. Premier Inn Cardiff Cc Queen Street also features express check-out and a lift.

This 3-star Cardiff hotel is smoke free.

  • 200 guestrooms or units
  • 11 levels
  • Built in 2010
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-out
  • Storage area for luggage
  • Lift
  • No smoking on site
  • Dining venue
Premier Inn Cardiff Cc Queen Street offers 200 accommodations. Housekeeping is provided on request.

Similar properties

Interior entrance
Cardiff Bute Terrace Hotel
Cardiff City Centre
  • Pet-friendly
  • Free Wi-Fi
  • Housekeeping
  • 24/7 front desk
3.5 out of 5, Good, 813 reviews
The price is NZ$113
includes taxes & fees
25 Oct - 26 Oct
Cardiff Bute Terrace Hotel

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee: GBP 11.99 per person
  • A restaurant

Restaurants on site

  • Thyme

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 11 floors
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:00 AM
Minimum check-in age - 16

Check-out

Check-out before 12:00 PM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 11.99 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Mobile payment options include: Google Pay and Apple Pay
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Google Pay and Apple Pay. Cash is not accepted. 

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Premier Inn Cardiff Cty Centre Hotel
Premier Inn Cardiff Cty Centre
Premier Cardiff Cc Queen
Premier Inn Cardiff Cty Centre
Premier Inn Cardiff Cc Queen Street Hotel
Premier Inn Cardiff Cc Queen Street Cardiff
Premier Inn Cardiff Cc Queen Street Hotel Cardiff
Premier Inn Edinburgh Cc York Place/St James Quarter

Frequently asked questions

Are there any beaches close to Premier Inn Cardiff Cc Queen Street?

The closest beach to Premier Inn Cardiff Cc Queen Street is Barry Island Beach (12.6 km).

Does Premier Inn Cardiff Cc Queen Street serve breakfast?

Yeah, buffet brekkie is offered at Premier Inn Cardiff Cc Queen Street.

Is there a free airport shuttle available at Premier Inn Cardiff Cc Queen Street?

No, Premier Inn Cardiff Cc Queen Street does not offer an airport shuttle service.

Is there a bar or restaurant at Premier Inn Cardiff Cc Queen Street?

Yep, you can grab a meal at Premier Inn Cardiff Cc Queen Street's onsite restaurant that serves international cuisine.

What time are check-in & check-out at Premier Inn Cardiff Cc Queen Street?

Check-in begins at 3:00 PM. Check-out time is 12:00 PM.

Are pets allowed at Premier Inn Cardiff Cc Queen Street?

No, pets are not allowed.

Premier Inn Cardiff Cc Queen Street Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 28 out of 53 reviews
Rating 8 - Good. 17 out of 53 reviews
Rating 6 - Okay. 4 out of 53 reviews
Rating 4 - Poor. 2 out of 53 reviews
Rating 2 - Terrible. 2 out of 53 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic location! all within walking distance
Stayed 6 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right on the edge of the city. Clean room and great staff
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to shopping and very reasonable walking distance to the castle. Large areas for walking and site seeing or shopping. The room was clean and well appointed. The staff was friendly and helpful. We thoroughly enjoyed our stay there.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Staff & service
Friendly and efficient staff, always an instantly ready to help. Room was good size, no disturbing noises. Breakfasts are great. Location is very handy to shopping and two train stations
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
The breakfast was very good but some of the staff was not so engaged.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great room. Comfy bed but pillows are hard and uncomfortable.
Stayed 1 night in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Room did not have a phone, nor a dresser/table. Location was good, close walking to restaurants and shopping.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An amazing hotel. Can’t say enough about how wonderful the staff, dining and rooms were. The menu for dinner was the best we’ve had on holiday so far. Thanks to all. Definitely recommend for couples.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was great, automated check-in was marginal. Room was amazing. Location perfect.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great, lived the room. Only oroblem was we were not able to get breakfast because something was broken.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful stay with family

Check in staffs are nice and friendly, although we arrived late after midnight, their warm welcome and smile on their face are unbeatable. I love their service provided. My family and I appreciated for their assistance. What an excellent stay!
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
We had 2 - 3 day stays at the Premier Inn, Churchill Way, Cardiff a week apart, both were very good. The staff were very friendly & helpful to us. The few complaints that I have would be directed at management. Fresh towels are needed each day for stays longer than an overnight as there are no heated towel racks to dry the towels & they should be delivered to the room. On the 2nd stay the kitchen ran out of many food items on the menu, rice, fish & some chicken dishes - this would seem to be a purchasing issue. There seemed to be a general under staffing, making for a difficult workload for existing staff e.g bar to waiting tables, to check in & not much kitchen staff to fill the orders.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

During our family trip, we stayed at Premier Inns in Edinburgh, Birmingham, and Cardiff, and the one on Queen Street in Cardiff was by far the best! The room was spacious, the breakfast was prepared with great care, and the location was excellent. The only downside was that the partnered parking lot was a bit hard to find and not very close. Still, my kids and I liked this one the most!
Stayed 1 night in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities, room comfort

Marriott is cheaper

It wss clean but expensive for the level of service. Free Internet was a joke I had to switch to phone to answer survey. Could not check in with screen with us zip code. Helpful bar tender got us checked in.
Stayed 1 night in Sep 2025
Verified review

8/10 Good

Liked: Staff & service, room comfort
The carpeting throughout the hotel should be replaced - it looks dirty, dingy, there are bleach and other stains. Having no telephone to reach the "front drsk" was inconvenient but we soon realized it's more of a self serve type of place. The prices for food and drink were great and the staff we did interact with were cordial and helpful.
Stayed 2 nights in Sep 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Won't be back again

They didn't clean my bedroom although we asked in reception twice. Also the breakfast was horrible: cold and tasteless. The Spanish lady who works in the kit was very friendly and kind.
Stayed 2 nights in Aug 2025
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Problem with check in....they said hotels. Com did not send in the funds. Charged for 2 hours early check in. Room was cold. Asked to change the room, Katie at reception was uncooperative. Ebony and Macien were friendly but Ebony was helpful, polite and helped getting us a radiator for the room. Would like to thank Ebony and the guys at reception for their help
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
N/A
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was gloomy ; poor light; dusty ( after the first night, I asked to have it vacuumed but nobody came; the third day, I directly asked to house keeper who was cleaning the room beside mine)
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien situé, à vingt mn de la gare ferroviaire. Le petit-déjeuner est accessible aux véganes, ce qui est une très bonne chose.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Staff & service

Recomendado

Podrian mejorar el deaayuno, losvtres dias que estuvimos ofrecieron exactamente lo mismo, sin variedad, 1 dia no nos limpiaron la habitacion, el baño un poco sucio. El personal del bar, recepcion, cocina muy, muy amables, cordiales y atentos. Nos atendieron en español y esto se lleva todos los puntos. Excelente.
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Stayed 5 nights in Jun 2026
Verified review

6/10 Okay

Stayed 4 nights in May 2026