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Castle View Hotel

4.0 star property

Photo gallery for Castle View Hotel

Exterior
Bathroom
Exterior
Free WiFi
Standard Double Room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
The current price is NZ$237
includes taxes & fees
17 May - 18 May

Explore the area

View map
16 Bridge St, Chepstow, Wales, NP16 5EZ
  • Place, Chepstow Castle
    ‪2 min walk‬
  • Place, Wye Valley
    ‪6 min drive‬
  • Place, Chepstow Racecourse
    ‪8 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪44 min drive‬

Room options

View all photos for Standard Double or Twin Room

Standard Double or Twin Room

Standard Double or Twin Room

7.2 out of 10
Good
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

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About the area

Chepstow

At Castle View Hotel you'll be within steps of Chepstow Museum and River Wye. Highlights at this B&B include a complimentary breakfast. .This pet-friendly bed & breakfast offers free WiFi in public areas and a garden. .Within a 20-minute drive of this 4-property class Chepstow B&B, attractions include Wye Valley and The Mall at Cribbs Causeway.
View more B&B in CardiffOpens in a new window

What's nearby

  • Chepstow Castle - 2 min walk - 0.2 km
  • Gate House - 6 min walk - 0.5 km
  • Symonds Yat Rock - 16 min walk - 1.4 km
  • Wye Valley - 6 min drive - 2.1 km
  • Chepstow Racecourse - 8 min drive - 2.8 km

Getting around

  • Chepstow Station - 8 min walk
  • Bristol International Airport (BRS) - 53 min drive

Restaurants

  • ‪The Bell Hanger - ‬4 min walk
  • ‪The Two Rivers at Chepstow - ‬15 min walk
  • ‪The George - ‬7 min walk
  • ‪Pontio Lounge - ‬5 min walk
  • ‪Three Tuns Inn - ‬1 min walk

About this property

Castle View Hotel

Free breakfast is available daily. WiFi is free in public spaces.
  • 11 guestrooms or units
  • English breakfast (free)
  • Garden
Castle View Hotel offers 11 accommodations. This Chepstow bed & breakfast provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Housekeeping is provided once per stay.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free English breakfast available 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends

Conveniences

  • Guidebooks

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Food and drink

  • Restaurant dining guides

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and an access code; access will be through a private entrance

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children 17 and younger are not allowed at this property. All guests older than 17 are welcome.

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

We should mention

  • Children 17 years old and younger aren't allowed at this property.

Property is also known as

Woodfield House

Woodfield Accommodation

Castle View Hotel Chepstow

Castle View Hotel Bed & breakfast

Castle View Hotel Bed & breakfast Chepstow

Frequently asked questions

What is the cancellation policy at Castle View Hotel?

Castle View Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Castle View Hotel?

As of 14 May 2026, prices found for a 1-night stay for 2 adults at Castle View Hotel on 17 May 2026 start from NZ$237, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Castle View Hotel?

The closest beach to Castle View Hotel is Sugar Loaf Beach (19.4 km).

Does Castle View Hotel serve breakfast?

Yeah, visitors can't get enough of the free English breakfast here! Served on weekdays from 7:00 AM to 9:00 AM and weekends from 8:00 AM to 10:00 AM, this is the place to fuel up for a big day of adventure.

Is there a free airport shuttle available at Castle View Hotel?

No, Castle View Hotel does not offer an airport shuttle service.

What time are check-in & check-out at Castle View Hotel?

Check-in begins at 3:00 PM. Check-out time is 11:00 AM.

Castle View Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 99 out of 199 reviews
Rating 8 - Good. 41 out of 199 reviews
Rating 6 - Okay. 27 out of 199 reviews
Rating 4 - Poor. 16 out of 199 reviews
Rating 2 - Terrible. 16 out of 199 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

Mr Kim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sadly this property needs huge investment. The whole place is really tired. There was no on there to welcome us and they hadn’t sent us the door code so I had to phone twice before someone would pick up and then had to wait for the owner to arrive to let us in, not ideal after a long journey. We had a garden room - which had thread bare carpets with stains on, the most uncomfortable bed imaginable and it just felt dirty. I thought from the pictures this place looked ok, but I was very wrong indeed. They really need to invest as it could be lovely - it’s a great location.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service
The staff were the most helpful hotel staff ever! Nothing was too much trouble. Breakfast was great. Bed was large and comfortable.
Stayed 1 night in Sep 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Very, very poor

We stayed I room 8. I appreciate that this is an old building, however, the decor is very tired, the bed was awful and really uncomfortable, the carpets throughout the building are worn with bald patches and the filth behind the bed was disgusting. Also, there was no light bulb in the bedside lamp. Towels and bath mats were thread bare. Overall a very unsatisfactory experience.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

4/10 Poor

Darren

Travelled with group
Disliked: Property conditions & facilities, room comfort

Needs major investment

Check in was weird, no one around so once through key code door had to hunt for rooms. Property condition is poor, carpets worn, old decor. Hot water ran for few mins then off, threadbare towels. A Sign saying windows don’t work. Room was clean to be fair. Door lock falling off. For over £90 a room it was very poor. Glad it was only 1 night. Would not return. Not sure how the reviews are so high. Don’t like pitting under 3 stars but that’s my true reflection
Stayed 1 night in Jul 2025

10/10 Excellent

Pam

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

An absolute gem

Stumbled across this hotel by chance and we'll definitely be back to experience the hotel in another season. Amazing building and grounds
Stayed 1 night in Jul 2025

10/10 Excellent

Nicholas

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms with big internal garden area. Quiet and nice area, in the middle of Chepstow. Contactless check in was fine and easy to follow. Good cooked breakfast in the morning. Perfect for our one night stay.
Stayed 1 night in Jul 2025

2/10 Terrible

Lisa

Stayed 1 night in Jul 2025

6/10 Okay

Natalie

Disliked: Cleanliness, amenities, property conditions & facilities
The property looks nice from the road,and is a good location, but it’s tired once you are beyond the first reception room . Carpets are stained and threadbare. The room was a good size but the lock was barely hanging on with loose screws. The bathroom was ok, but quality wasn’t great. No toilet roll holder. Overall very disappointing and not worth the money.
Stayed 1 night in Jun 2025

4/10 Poor

Alan

Disliked: Property conditions & facilities
I believe the new owners have been working hard to get this place back up to speed. I feel they still have a lot of work to do. Bed was from the 1970's, room felt a little damp and uninviting, bathroon needed renovating, the place felt tired and creaky.
Stayed 1 night in May 2025

6/10 Okay

Jamie

Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Linda

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Libby-Rose

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Avoid this hotel, the room was dirty - there was a huge dent in the mattress.
Stayed 1 night in Apr 2025

10/10 Excellent

Huw

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place. Great location. Nice breakfast with super friendly service.
Stayed 1 night in Mar 2025

2/10 Terrible

Abigail

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

RODENT INFESTATION. DO NOT BOOK.

PLEASE DO NOT STAY HERE. This hotel is the worst I have ever stayed in within the UK. The room smelt musty and has not seen a lick of paint for decades. There were holes in the walls; damaged, worn carpets and rusty pipes. The door lock was loose as it was missing some screws. But the worst part was MOUSE DROPPINGS on the table where the drinking glasses are kept, and on the single bed and the towels which were in a basket on the floor. This happened overnight as we were sleeping. Don’t expect a “Castle View” if you are put in the annexe at the end of the garden. The only view you get is a fence. The walls are paper thin, and you can hear every movement from the room upstairs including a very loud extractor fan. The whole hotel is dilapidated. There is rubbish stored in corridors, like old bits of carpet and cardboard which look like they have been there for months. There is no-one to complain to as the hotel is unmanned. We complained to the lady serving breakfast, and although she apologised, she said there was nothing she could do as she was nothing to do with management. Thank goodness we were only booked for one night. We sent an email to complain, but 4 days later we have had no response. I have no idea how this hotel gets good reviews – those people didn’t stay in the room we did! I hoped to get a response from the hotel, but I have had none. I have reported the rodent infestation to the local Environmental Health department.
carpet
mouse poo
mouse poo
mouse poo
Stayed 1 night in Mar 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Castle view

The hotel was convenient for the location for tourist attractions and the town. Beds were neatly made but no extra blankets. One side of king size bed was sloped and very uncomfortable and the other side springs were coming through. Very uncomfortable. Heating goes off at 8pm, room was like sleeping in a fridge. I had hardly any sleep first night as I was so cold. Inside and near the staircase and our room carpets were thread bear, covered in stains and musty smells. Our bedroom carpet was dirty, stained and threadbare and very old. Walls needed a coat of paint. Cobwebs everywhere, dead spiders too. Damp on the bathroom window seals and walls. The bathroom door was dirty and hook was breaking off the veneered wood door. Handle was dirty. Could do with updated to new carpets, painted walls, pelmets and cordless kettle and replace the 1970’s hairdryer. Replace lampshades and put pelmets around window and double glaze them. Put some extra touches like biscuits, herbal teas and small hotel toiletries. Photos on your website are not true to what’s it looks like. So glossy and inviting but we got the opposite. Very disappointing.
Stayed 2 nights in Mar 2025

2/10 Terrible

Angela

Disliked: Staff & service, property conditions & facilities

Never stay at a hotel while filming is occuring

We checked into the castle view on Friday night to find a film crew still filming The owner was there who was very disorganised and it took ages to check in No apology for the disruption the film crew caused We settled into our room and decided to go out for some food We opened our door to complete darkness and had to walk in darkness to top of the landing to put on a light on to find the film crew still filming We were rushed out of the hotel by the crew There was loads of film equipment through out the hotel which appeared to be fire risk We had stayed in this hotel before but would never returning Our booking should have been cancelled by the owners when they decided to allow a film crew to use it
Stayed 2 nights in Feb 2025

2/10 Terrible

Cameron

Business traveller
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

6/10 Okay

Joshua

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Js

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Tina

Needs a bit more tender loving care

This property is accommodation only and you deal with no people. You are given a code etc. I would assume as the builders are still about that this is a work in progress if that is the case then the poor condition of the rooms can be forgiven. Apart from that it was in the perfect location for us.
Stayed 1 night in Aug 2024

4/10 Poor

vikki

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Dave

Liked: Cleanliness, property conditions & facilities
A old place with some character.
Stayed 1 night in Jul 2024

4/10 Poor

Helen

Disliked: Cleanliness, staff & service, property conditions & facilities
The property is a lovely old building. But you can see that it needs some investment. My room, the bathroom light has fallen off. In the bedroom the carpet was threadbare in parts. The skirting boards next to the bed and under the TV table were filthy. The paint was peeling off the windows. The bedding and towels, although they had been laundered had an awful musty smell. The bathroom was clean.
Stayed 3 nights in Aug 2024