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Ox Hotel Carlisle

3.0 star property

Photo gallery for Ox Hotel Carlisle

Standard Double Room
Exterior
Reception
Fitness facility
Combined shower/bathtub, towels

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Gym
  • Bar
  • Housekeeping
  • 24/7 front desk
The current price is NZ$93
includes taxes & fees
26 Apr - 27 Apr

Explore the area

View map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Place, Brunton Park
    ‪16 min walk‬
  • Place, Carlisle Cathedral
    ‪3 min drive‬
  • Place, Carlisle Castle
    ‪4 min drive‬
  • Airport, Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(98 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Iron/ironing board, free WiFi, bed sheets

Triple Room

8.0 out of 10
Very good
(10 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

About the area

Carlisle

At Ox Hotel Carlisle you'll be within just a 15-minute stroll of Carlisle Masjid and University of Cumbria. Highlights at this hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and a gym. Buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. .Places within a 30-minute walk of this 3-property class Carlisle hotel include Eden Rock and Brunton Park.

What's nearby

  • Eden Rock - 7 min walk - 0.7 km
  • University of Cumbria - 11 min walk - 0.9 km
  • Brunton Park - 16 min walk - 1.4 km
  • Carlisle Cathedral - 3 min drive - 1.7 km
  • Carlisle Castle - 4 min drive - 2.4 km

Getting around

  • Carlisle Station - 7 min drive
  • Carlisle (CAX) - 25 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Madinah Mini Market Halal Store & Butchers Shop - ‬14 min walk
  • ‪KFC Carlisle - ‬6 min walk
  • ‪Domino's Pizza - ‬14 min walk
  • ‪Central Chippy - ‬17 min walk

About this property

Ox Hotel Carlisle

Ox Hotel Carlisle offers its guests a fitness centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
  • 111 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Pool or billiards table
  • Bar or lounge
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

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The price is NZ$132
includes taxes & fees
13 Apr - 14 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Gym
  • Table tennis

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Monday and Tuesday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 7.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Frequently asked questions

What is the cancellation policy at Ox Hotel Carlisle?

Ox Hotel Carlisle offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Ox Hotel Carlisle?

As of 31 Mar 2026, prices found for a 1-night stay for 2 adults at Ox Hotel Carlisle on 26 Apr 2026 start from NZ$93, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Ox Hotel Carlisle serve breakfast?

Sure does, buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Ox Hotel Carlisle?

No, Ox Hotel Carlisle does not offer an airport shuttle service.

What time are check-in & check-out at Ox Hotel Carlisle?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ox Hotel Carlisle?

No, pets are not allowed.

Ox Hotel Carlisle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 172 out of 602 reviews
Rating 8 - Good. 201 out of 602 reviews
Rating 6 - Okay. 114 out of 602 reviews
Rating 4 - Poor. 57 out of 602 reviews
Rating 2 - Terrible. 58 out of 602 reviews

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

Reviews

8/10 Good

martin

Liked: Staff & service
It’s a good site
Stayed 14 nights in Dec 2025

8/10 Good

Linda

Stayed 1 night in Dec 2025

10/10 Excellent

Louise

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff was amazing hotel amazing
Stayed 1 night in Dec 2025

6/10 Okay

Adele

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooked breakfast was a bit dried even when fresh items were brought out they looked like they had been sitting under a warmer and were dried.
Stayed 3 nights in Dec 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Second stay here. It's a cheap hotel that offers a cosy, warm room and a good night's sleep. Will stay again if overnighting in Carlisle.
Stayed 1 night in Dec 2025

8/10 Good

Jithumon

Liked: Cleanliness
For the price it's worth
Stayed 1 night in Dec 2025

8/10 Good

Trevor

Liked: Cleanliness, staff & service, amenities
Staff were friendly and polite.
Stayed 2 nights in Dec 2025

6/10 Okay

Sajad

Travelled with family
Liked: Staff & service
Staff was friendly. Room was ok but when I moved the bed found there to be rubbish under bed including a cotton ear bud! And no soap or shower gel provided. Really wanted to love this place and it was going well until the no soap and rubbish under the bed were found.
Stayed 1 night in Dec 2025

8/10 Good

Dianne

Travelled with family
Liked: Staff & service, amenities
Few problems with the room
Stayed 1 night in Dec 2025

10/10 Excellent

Dianne

Travelled with family
Liked: Staff & service, amenities
Receptionist was great,
Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here several times, the staff are helpful and friendly, great value for money, we will continue to use this hotel when visiting Carlisle
Stayed 1 night in Dec 2025

2/10 Terrible

M

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had booked 4 rooms in total for 8 friends for 4 nights. Took them 2 hours to find the fourth booking. Arrived home to find I had a total of £70 parking fines although I had registered the hired vehicle on the hotel registration form at reception. Sent 4 emails to the hotel with no response. £70 taken out of my account from the hired van company because they received the fines also.
Stayed 4 nights in Nov 2025

8/10 Good

Maria

Liked: Staff & service, room comfort
The staff were exceptionally friendly and helpful. The hotel had a few things that looked tired or needed fixing like a light on the stairs and lots of potholes in the carpark. Didn’t have breakfast. The room was clean and warm as was the rest of the hotel. There was a small step into the bathroom that was easy to trip on and some boxing by the foot of the foot that was the same.
Stayed 4 nights in Dec 2025

4/10 Poor

Dean

On arrival at 3pm we were told our rooms weren't ready which was alarming as we had a show to
Stayed 1 night in Dec 2025

2/10 Terrible

Sonia

Disliked: Cleanliness, staff & service, amenities
The King size beds or the double bed was just 2 single beds pushed together . No soap in the bathroom, no plug in the sink., The bar was occupied by none resident people who took all the comfortable seats leaving just wooden uncomfortable stools. for us The bar had no staff to Only 1 lady who was running back and forward from bar ro receptions. we had one drink and left as we were not going wait to be severed. Breakfast well it was meant to start at 8am ,a plate of beans and tomato's came out 8:10 5 mins later some eggs cam out, we than had to go back each time to get sausages .ash brown and bacon . many guest had to wat for another dish of eggs to be cooked . It really not what I would say a good service as only had one cook who did everything no other staff. to be honest I have stayed at many hotels all over the UK and around the world and this hotel was the worst we have stayed in . you cut back on staff and you end up with a real bad hotel. Trip adviser should be told about what I call the Hotel to avoid at all cost.. The Breakfast came in drib and drabs and the hot plate was not even cleaned from the day before . you really need to ke stock of what I am sayingtal
Stayed 1 night in Dec 2025

6/10 Okay

Joanne Alice

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Much improved from my last stay as was given room 82 and the top floor that was large, comfortable and clean
Room 82 top fly
Bathroom room 82
View from the window of room 82
Stayed 1 night in Dec 2025

4/10 Poor

Gulfam

Disliked: Cleanliness, staff & service, amenities
Yes the room was full of stunk and bad smell and when I asked the staff to change they start moaning about that, I asked for room service and they told me sorry they can’t because they are short staffed! Poor experience
Stayed 2 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn’t av breakfast
Stayed 4 nights in Dec 2025

8/10 Good

Monika

Nice room , fantastic shower room , lovely service. Amazing value for money. Highly recommend.
Stayed 2 nights in Dec 2025

6/10 Okay

Andrey

Stayed 1 night in Sep 2025

4/10 Poor

Jasmine

Room was unclean dust everywhere Spillages up walks and on furniture.
Stayed 1 night in Dec 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities
The staff were very friendly the room was clean and tidy and quiet the only issue was that the curtains at the windows were not long enough so light shone in all night
Stayed 5 nights in Nov 2025

10/10 Excellent

William

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic staff as always and near to all amenities
Stayed 4 nights in Dec 2025

10/10 Excellent

Sue

Liked: Staff & service, amenities
All very good and nice and warm .
Stayed 1 night in Dec 2025

8/10 Good

Andrew

Liked: Cleanliness
Enjoyed my stay
Stayed 4 nights in Nov 2025