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Ox Hotel Carlisle

3.0 star property
Hotel in Carlisle with fitness centre and 24-hour front desk

Photo gallery for Ox Hotel Carlisle

Reception
Fitness facility
Combined shower/bathtub, towels
Exterior
Twin Room

Reviews

7.4 out of 10
Good

Popular amenities

  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

View map
HIlltop Heights, London Rd, Carlisle, England, CA1 2NS
  • Carlisle Cathedral
    ‪3 min drive‬
  • Carlisle Castle
    ‪4 min drive‬
  • Carlisle Racecourse
    ‪6 min drive‬
  • Carlisle (CAX)
    ‪16 min drive‬

Room options

View all photos for Twin Room

Twin Room

Twin Room

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

1 bedroom, iron/ironing board, free WiFi, bed sheets

Triple Room

7.2 out of 10
Good
(5 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
Daily housekeeping
  • Sleeps 3
  • 3 Twin Beds

View all photos for Double Room

Double Room

Double Room

8.2 out of 10
Very good
(64 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Private bathroom
Shower/bath combination
Electric kettle
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

About the area

Carlisle

At Ox Hotel Carlisle you'll be within just a 15-minute stroll of Carlisle Masjid and University of Cumbria. Highlights at this hotel include free in-room WiFi. .For a drink, you can stop by the hotel's own lounge bar. Additionally, you'll find free Wi-Fi in public areas and a gym. Buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and on weekends between 8:00 AM and 10:00 AM. .Places within a 30-minute walk of this 3-property class Carlisle hotel include Eden Rock and Brunton Park.

What's nearby

  • Brunton Park - 18 min walk - 1.5 km
  • Carlisle Cathedral - 3 min drive - 1.7 km
  • The Sands Centre - 3 min drive - 2.1 km
  • Carlisle Castle - 4 min drive - 2.4 km
  • Carlisle Racecourse - 6 min drive - 3.6 km

Getting around

  • Carlisle Station - 7 min drive
  • Carlisle (CAX) - 25 min drive

Restaurants

  • Pizza Hut
  • ‪Cranemakers - ‬10 min walk
  • ‪China Palace - ‬2 min drive
  • ‪Sunny Hotfood Takeaway - ‬16 min walk
  • ‪Domino's Pizza - ‬11 min walk

About this property

Ox Hotel Carlisle

Hotel in Carlisle with fitness centre and 24-hour front desk
Ox Hotel Carlisle offers its guests a fitness centre. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge.
  • 111 guestrooms or units
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Pool or billiards table
  • Bar or lounge
Ox Hotel Carlisle offers 111 accommodations. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Bathrooms include a combined bath/shower unit. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Languages

English

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:00 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 7.99 per person
  • A bar/lounge

Things to do

  • Billiards/pool table
  • Gym
  • Table tennis

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Restaurant

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 7.99 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

Property is also known as

Hilltop Hotel
Ox Hotel Carlisle Hotel
Ox Hotel Carlisle Carlisle
Ox Hotel Carlisle Hotel Carlisle

Frequently asked questions

What is the cancellation policy at Ox Hotel Carlisle?

Ox Hotel Carlisle offers free cancellation on select room rates. Check out the cancellation policy for more info.

Does Ox Hotel Carlisle serve breakfast?

Sure does, buffet breakfast is available on weekdays between 7:00 AM and 9:00 AM and weekends between 8:00 AM and 10:00 AM.

Is there a free airport shuttle available at Ox Hotel Carlisle?

No, Ox Hotel Carlisle does not offer an airport shuttle service.

What time are check-in & check-out at Ox Hotel Carlisle?

Check-in begins at 2:00 PM. Check-out time is 11:00 AM.

Are pets allowed at Ox Hotel Carlisle?

No, pets are not allowed.

Ox Hotel Carlisle Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 79 out of 290 reviews
Rating 8 - Good. 102 out of 290 reviews
Rating 6 - Okay. 57 out of 290 reviews
Rating 4 - Poor. 19 out of 290 reviews
Rating 2 - Terrible. 33 out of 290 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

Quoc Hung

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Simon

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort

Well worth the money

Don’t be put off by the exterior. Staff very friendly. Room freshly decorated and very clean only let down by a poor mattress.
Stayed 1 night in May 2025

2/10 Terrible

kathleen eleanor

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
rubbish
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort

Great value

Tired looking exterior.Built in 1970’s I reckon.Very friendly,helpful,hardworking staff.room was clean,spacious and had everything you would expect.Had a decent bar and hot food available ,of a reasonable quality and at good price.A real bargain.i would certainly use again when in Carlisle.
Stayed 1 night in May 2025

6/10 Okay

Hella

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities

Good stop-over bed for the night

It’s a great place if you need a stop over towards north. I didn’t expect luxury for that price but it has all what it needs to get a rest. Nice bed, got a good nights sleep and shower and carried on early the next day so I cannot say much about the breakfast.
Stayed 1 night in May 2025

6/10 Okay

Ian

Liked: Cleanliness

Cheap for a reason

Slow check in as only one member of staff available and she was also serving food and running the bar. Several people had arrived to find that despite their reservations the hotel didn’t have a room for them. They were not happy. It took two trips back to reception to have my room entry card reprogrammed before I was able to get into my room. The room was average but tired
Stayed 1 night in May 2025

8/10 Good

J van

Stayed 1 night in May 2025

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Looked like it had been painted and decorated inside, very fresh. Outside still needs some work. Beds were great, and quiet, slept well. Would definitely come again.
Stayed 1 night in May 2025

8/10 Good

Matthew

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Weekend stay

For it being a 3 star and a great price. Very lovely accommodation and service. Had a lovely stay. Would definitely recommended to people
Stayed 2 nights in May 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had the window open all night and there wasn't a sound that disturbed me. Bed was clean, shower was bit pathetic. Would stay again
Stayed 1 night in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet location friendly staff nice room only a ten minute walk to the town centre easy parking great value
Stayed 1 night in May 2025

10/10 Excellent

gweneth

Travelled with partner
Liked: Amenities
For the price very good value and exceptional staff
Stayed 1 night in May 2025

10/10 Excellent

Adrian

Travelled with partner
A very pleasant stay. Thank you
Stayed 3 nights in May 2025

8/10 Good

Martin

Liked: Staff & service
Cheap
Stayed 6 nights in Apr 2025

8/10 Good

Olufemi

Stayed 1 night in May 2025

6/10 Okay

Barry

Liked: Staff & service
Disliked: Cleanliness
The hotel is cheap and affordable could do with some basic maintenance and some basics of the cleaning are to be questioned but for the price it was more than adequate.
Stayed 2 nights in May 2025

6/10 Okay

steven

Disliked: Room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly pleasant for tge money
Stayed 1 night in May 2025

8/10 Good

Joanne Alice

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service

Rest stop on the way to Belfast

Receptionist was a bit cold and unfriendly by asking if I was from Tyneside when I am in fact from the borders of Scotland! Lots of rough white van man types in shorts staying at the hotel who weee loud and noisy til 2 am . Room was nice and cheap for the price paid but dated 10 minutes walk to a nearby Asda as a cold drink from the hotel bar costs £3-50 and is in a bottle as they don’t do draft drinks from a pump. Like a can of cheap beans you get what you pay for and this hotel does its job
Room 112
Bathroom room 112
Room 112
Stayed 1 night in May 2025

6/10 Okay

DOUGLAS

Travelled with partner
Liked: Staff & service
For the price you pay it is excellent but don't expect the ritz
Stayed 1 night in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Staff are the best assets at this Hotel!

Best value accommodation, even cheaper than a Youth Hostel. Decent sized room, with a desk and everything required for a good nights sleep. All staff, at reception and housekeeping, did their best to make us comfortable and at home. Would love to return one day!
Stayed 1 night in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in Apr 2025

6/10 Okay

Sharon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception area run down and very smelly beds and towls clean but carpets and curtains very dirty. Home less people staying in hotel and asking people for money and cigarettes at the entrance
Stayed 1 night in Apr 2025