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Homewood Suites by Hilton Carlsbad-North San Diego County

3.0 star property
Hotel with an outdoor pool, in the vicinity of LEGOLAND® California

Photo gallery for Homewood Suites by Hilton Carlsbad-North San Diego County

Outdoor pool, pool loungers
Reception
Terrace/patio
Exterior
32-inch LCD TV with cable channels, TV, pay films

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$256
includes taxes & fees
5 Feb - 6 Feb

Explore the area

View map
2223 Palomar Airport Rd, Carlsbad, CA, 92011
  • Place, K1 Speed
    ‪8 min walk‬
  • Place, Carlsbad Skatepark
    ‪3 min drive‬
  • Place, LEGOLAND® California
    ‪4 min drive‬
  • Airport, San Diego, CA (SAN-San Diego Intl.)
    ‪36 min drive‬

Room options

One Bedroom King Suite

  • Sleeps 4

View all photos for Suite, 2 Queen Beds, Accessible, Bathtub

32-inch LCD TV with cable channels, TV, pay films

Suite, 2 Queen Beds, Accessible, Bathtub

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Bedrooms, Non Smoking (2 King Beds)

1 bedroom, premium bedding, in-room safe, soundproofing

Suite, 2 Bedrooms, Non Smoking (2 King Beds)

8.2 out of 10
Very good
(21 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 78 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 King Bed, Accessible (Roll-in Shower)

32-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible (Roll-in Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

32-inch LCD TV with cable channels, TV, pay films

Suite, 1 King Bed, Accessible, Bathtub

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, in-room safe, soundproofing

Premium Suite, 1 Bedroom, Non Smoking

8.4 out of 10
Very good
(6 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

Premium One Bedroom King Suite

  • Sleeps 4

Mobility Accessible Two Queen Suite with Bathtub

  • Sleeps 6

Mobility Accessible King Suite with Bathtub

  • Sleeps 4

Mobility Accessible King Suite with Roll in Shower

  • Sleeps 4

2 Kg 2 Ba Mobility Access Ri Shw 2 Bdrm Ste Nsmk

  • Sleeps 6

View all photos for Room, Multiple Beds, Accessible (Roll-In Shower)

1 bedroom, premium bedding, in-room safe, soundproofing

Room, Multiple Beds, Accessible (Roll-In Shower)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, soundproofing

Suite, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(44 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, soundproofing

Suite, 2 Queen Beds

8.8 out of 10
Excellent
(60 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
Kitchen
Full-sized fridge/freezer
Dishwasher
  • 57 sq m
  • Sleeps 6
  • 2 Queen Beds

Two Bedroom Two King Suite

  • Sleeps 6

One Bedroom Two Queen Suite

  • Sleeps 6

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Hampton Inn Carlsbad-North San Diego County

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.7 out of 5, Exceptional, 1,001 reviews
The price is NZ$214
includes taxes & fees
8 Feb - 9 Feb
Hampton Inn Carlsbad-North San Diego County

About the area

Carlsbad

At Homewood Suites by Hilton Carlsbad-North San Diego County you'll be 4.3 km (2.7 mi) from LEGOLAND® California and 4.4 km (2.7 mi) from SEA LIFE Carlsbad Aquarium. Highlights at this hotel include an outdoor swimming pool, free daily breakfast and in-room kitchens. .Enjoy the gym, Hot tub and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and laundry facilities. Each morning free on-the-go breakfast is offered between 6:00 AM and 9:00 AM. There's also the convenience of self parking. .With a stay at this 3-property class Aviara hotel, you'll be 4.8 km (3 mi) from Carlsbad Premium Outlets and 4.9 km (3.1 mi) from Leo Carrillo Ranch Historic Park.

What's nearby

  • K1 Speed - 8 min walk - 0.8 km
  • Carlsbad Skatepark - 3 min drive - 2.7 km
  • LEGOLAND® California - 4 min drive - 4.5 km
  • Flower Fields of Carlsbad - 4 min drive - 5.2 km
  • Carlsbad State Beach - 8 min drive - 9.3 km

Getting around

  • Carlsbad Poinsettia Station - 10 min drive
  • San Diego, CA (SAN-San Diego Intl.) - 44 min drive

Restaurants

  • ‪Chipotle Mexican Grill - ‬7 min walk
  • ‪Five Guys - ‬8 min walk
  • ‪Noodles & Company - ‬7 min walk
  • ‪Panera Bread - ‬8 min walk
  • ‪Burgeon Beer Company - ‬8 min walk

About this property

Homewood Suites by Hilton Carlsbad-North San Diego County

Hotel with an outdoor pool, in the vicinity of LEGOLAND® California
Homewood Suites by Hilton Carlsbad-North San Diego County offers its guests an outdoor pool, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. Barbecue grills, gift shops/newsstands, and a garden are also featured at Homewood Suites by Hilton Carlsbad-North San Diego County. For a fee, parking is available.

This 3-star Carlsbad hotel is smoke free.

  • 145 guestrooms or units
  • 3 levels
  • Built in 2007
  • To-go breakfast (free)
  • Poolside lounge chairs
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Front desk safe
  • Food/drink service (free)
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Lift
  • No smoking on site
Homewood Suites by Hilton Carlsbad-North San Diego County offers 145 accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Accommodation at this 3-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Similar properties

Reception
Staybridge Suites Carlsbad by IHG
  • Pool
  • Spa pool
  • Breakfast included
  • Pet-friendly
4.5 out of 5, Wonderful, 1,001 reviews
The price is NZ$265
includes taxes & fees
19 Feb - 20 Feb
Staybridge Suites Carlsbad by IHG

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (USD 15 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Free manager's reception (select days)

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • In-room cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Living room
  • Outdoor pool
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Living room
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 40
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 140.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15.00 per night
  • Pet fee: USD 140.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device. This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton) guidelines.

We should mention

  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Homewood Suites Carlsbad North
Homewood Suites Hotel Carlsbad North
Carlsbad Homewood Suites
Homewood Carlsbad
Homewood Suites Carlsbad Hotel Carlsbad
Homewood Suites Carlsbad North Hotel
Homewood Suites Carlsbad-North San Diego County Hotel
Homewood Suites San Diego County
Hotel Homewood Suites Carlsbad-North San Diego County Carlsbad
Carlsbad Homewood Suites Carlsbad-North San Diego County Hotel
Hotel Homewood Suites Carlsbad-North San Diego County
Homewood Suites Carlsbad-North San Diego County Carlsbad
Homewood Suites Carlsbad North
Homewood Suites Diego County
Homewood Suites Hilton Carlsbad-North San Diego County Hotel
Homewood Suites Hilton San Diego County Hotel
Homewood Suites Hilton Carlsbad-North San Diego County
Homewood Suites Hilton San Diego County
Hotel Homewood Suites by Hilton Carlsbad-North San Diego County
Homewood Suites Carlsbad North
Homewood Suites Carlsbad North San Diego County
Homewood Suites by Hilton Carlsbad North San Diego County
Homewood Suites by Hilton Carlsbad-North San Diego County Hotel

Frequently asked questions

What is the cancellation policy at Homewood Suites by Hilton Carlsbad-North San Diego County?

Homewood Suites by Hilton Carlsbad-North San Diego County offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Homewood Suites by Hilton Carlsbad-North San Diego County?

As of 29 Jan 2026, prices found for a 1-night stay for 2 adults at Homewood Suites by Hilton Carlsbad-North San Diego County on 5 Feb 2026 start from NZ$256.47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Homewood Suites by Hilton Carlsbad-North San Diego County?

Yep, Homewood Suites by Hilton Carlsbad-North San Diego County has a self car park for USD 15.00 per night. A self car park is also available, for a fee.

Are there any beaches close to Homewood Suites by Hilton Carlsbad-North San Diego County?

The closest beach to Homewood Suites by Hilton Carlsbad-North San Diego County is Carlsbad State Beach (7.8 km).

Does Homewood Suites by Hilton Carlsbad-North San Diego County have a pool?

Homewood Suites by Hilton Carlsbad-North San Diego County has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Homewood Suites by Hilton Carlsbad-North San Diego County a romantic place to stay?

1 hot tub, plus premium bedding in the guestrooms, help set the scene for a romantic weekend at Homewood Suites by Hilton Carlsbad-North San Diego County.

Is Homewood Suites by Hilton Carlsbad-North San Diego County family-friendly?

You bet! With amenities such as free food shopping service and laundry facilities, as well as free infant beds in the guestrooms, it's no surprise that Homewood Suites by Hilton Carlsbad-North San Diego County is a hit with families.

Does Homewood Suites by Hilton Carlsbad-North San Diego County serve breakfast?

Yep, our guests are hooked on the free on-the-go brekkie here! Available daily between 6:00 AM and 9:00 AM, this is the place to fuel up for a big day full of adventure.

Is there a free airport shuttle available at Homewood Suites by Hilton Carlsbad-North San Diego County?

No, Homewood Suites by Hilton Carlsbad-North San Diego County does not offer an airport shuttle service.

What time are check-in & check-out at Homewood Suites by Hilton Carlsbad-North San Diego County?

Check-in begins at 4:00 PM. Check-out time is noon.

Homewood Suites by Hilton Carlsbad-North San Diego County Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 558 out of 1001 reviews
Rating 8 - Good. 232 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 63 out of 1001 reviews
Rating 2 - Terrible. 32 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities
We liked the amenities and upkeep with cleanliness. Staff was responsive to our requests or concerns. Airport noise was disturbing during early morning sleep.
Stayed 8 nights in Oct 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service
Nice staff
Stayed 3 nights in Oct 2025

10/10 Excellent

Nancy

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay especially with kids. Very close to Legoland.
Stayed 2 nights in Oct 2025

10/10 Excellent

Karen

Stayed 1 night in Oct 2025

10/10 Excellent

SAMUEL

Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Stayed 1 night in Oct 2025

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. They are doing some remodeling work. I would definitely stay there again
Stayed 2 nights in Oct 2025

4/10 Poor

Starr

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Spacious room but in bad condition

This hotel is very run down and in terrible condition. There was stains all over the carpeting through out the hotel, including in our room. The shower head was leaking and spraying water everywhere. There was stain of things (?) on the walls that could have just been cleaned off that were not. The furniture was all dinged up and in bad shape. The worst part is it had a very musty/moldy smell in the room. The beds were comfortable and there was one person at the front desk who was very nice and that helped with the stars on this.
Stayed 2 nights in Oct 2025

6/10 Okay

Tima

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Staff were very friendly and welcoming, both at check-in and in the breakfast area. The free continental breakfast was surprisingly good — fresh, well-stocked, and even included carnitas, tortillas, and a waffle station. The hotel is currently undergoing renovations, so parts of the dining area were under construction with sticky exposed flooring, which made getting around a bit awkward. The room itself could’ve been cleaner and had some ants, though we only noticed as we were leaving. Free parking and a great location close to Legoland, downtown Carlsbad, and lots of shopping made it convenient overall. Pool was nice. Family friendly hotel, for sure.
Stayed 2 nights in Oct 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, 10 minutes away from Legoland.
Stayed 2 nights in Oct 2025

10/10 Excellent

Frozan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and nice area
Stayed 2 nights in Oct 2025

4/10 Poor

Luis

Travelled with family and small children
Disliked: Property conditions & facilities
Hotel is being renovated and we were placed in the back of the hotel near the construction. Noise wasn't too bad, but there was construction debris and tools everywhere there was also lots of construction materials in the parking lot which made parking much more difficult. Inside the dining room there was also construction going on which just makes for a less than ideal experience.
Stayed 3 nights in Oct 2025

10/10 Excellent

Gloria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice place inside and out. Rooms are clean, comfortable and spacious. Great breakfast, free parking, very short drive to shopping and dining options. Will definitely stay there again when we're in town
Stayed 1 night in Oct 2025

10/10 Excellent

PETR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Stayed 5 nights in Sep 2025

10/10 Excellent

Ashraf, Sacramento

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel and nice experience
Stayed 2 nights in Oct 2025

8/10 Good

Ellen

Travelled with group
Liked: Staff & service, room comfort
The construction in the area adjacent to the lobby (the breakfast area) influenced our ratings.
Stayed 3 nights in Oct 2025

2/10 Terrible

Aparna

Liked: Cleanliness
Stayed 1 night in Sep 2025

2/10 Terrible

Isabelle

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities
Family friendly. Staff are accomodating and quick to respond about issues.
Stayed 2 nights in Oct 2025

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Rick

Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 1 night in Oct 2025

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Friendly staff. Great hotel.
Stayed 3 nights in Sep 2025

10/10 Excellent

George

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very kind staff.
Stayed 1 night in Oct 2025

4/10 Poor

Eric A

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
When we arrived at the hotel, the exterior, facilities, and room interior were different from the pictures. The pool is tiny, and not sure if the water pump is running because the water does not look clear Our room has a moldy smell, but we think it's OK since it's gone after the AC runs. The furniture is kinda rundown, like the sofa and the chairs are sunken in like old grandma furniture. Our dishwasher is not working, and after a few attempts, I was asked to troubleshoot by myself, with no in-house engineer. We ended up in another room the next day, which is weird, as it looks newer than our previous room. But again the bathroom shower doesn't work properly. The faucet and the head shower run at the same time, no matter whether I pull or push the knob on the faucet. Also, we found dirt, crumbs, or hair a couple of times after the room was cleaned when we got back. We cut short our stay and moved to a different hotel since we are traveling with a baby.
Stayed 6 nights in Sep 2025