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Hyatt Carmel Highlands

Property class: 4

Photo gallery for Hyatt Carmel Highlands

Fireplace
Reception
Couples treatment room(s), hot stone massages, deep-tissue massages
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$891
includes taxes & fees
5 May - 6 May

Explore the area

View map
120 Highland Dr, Carmel, CA, 93923
  • Place, Gravity Garden
    ‪8 min walk‬
  • Place, Point Lobos State Natural Reserve
    ‪10 min walk‬
  • Place, Point Lobos Ranch
    ‪13 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪19 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View

Standard Room, 1 King Bed, Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

Premium bedding, down duvets, pillow-top beds, in-room safe

Standard Room, 1 King Bed, Ocean View

9.0 out of 10
Wonderful
(18 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Garden View

Standard Room, 2 Queen Beds, Garden View

Standard Room, 2 Queen Beds, Garden View

8.0 out of 10
Very good
(1 review)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

Sunset Suite, 1 Queen Bed with Sofa bed, Ocean View

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Big Sur Suite, 1 Bedroom, Ocean View

Big Sur Suite, 1 Bedroom, Ocean View | Living area

Big Sur Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Point Lobos Suite, 1 Bedroom, Ocean View

Point Lobos Suite, 1 Bedroom, Ocean View | Living area

Point Lobos Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(1 review)
  • Ocean view
  • 79 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Townhome, 1 Bedroom, Kitchenette, Ocean View

Townhome, 1 Bedroom, Kitchenette, Ocean View | Living area

Townhome, 1 Bedroom, Kitchenette, Ocean View

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 83 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

About the area

Carmel

A family-friendly stay in Carmel awaits you at Hyatt Carmel Highlands. Within just a 15-minute stroll, you'll find Point Lobos State Natural Reserve and Gravity Garden. Highlights at this resort include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages. The restaurant, Pacific's Edge, is open for breakfast and lunch. For a drink, you can stop by the resort's own lounge bar. Enjoy the gym, kids' club, Hot tub and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 7:00 AM and 10:00 AM. There's also the convenience of free valet parking. .Within a 15-minute drive of this 4-property class Carmel Highlands resort, attractions include Monterey Bay and Carmel Beach.
View more Resorts in CarmelOpens in a new window

What's nearby

  • Gravity Garden - 8 min walk - 0.7 km
  • Point Lobos State Natural Reserve - 10 min walk - 0.9 km
  • Point Lobos Ranch - 13 min walk - 1.1 km
  • Gibson Beach - 1 min drive - 0.8 km
  • Hidden Beach - 6 min drive - 1.5 km

Getting around

  • Monterey Station - 25 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 19 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Carmel Valley Coffee Roasting Company at The Crossroads - ‬6 min drive
  • ‪Sea Harvest Fish Market & Restaurants - ‬6 min drive
  • ‪Pacific's Edge - ‬1 min walk
  • ‪Pizza Heaven - ‬9 min drive

About this property

Hyatt Carmel Highlands

Hyatt Carmel Highlands offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the family-friendly Hyatt Carmel Highlands. Self parking and valet parking are free.

This 4-star Carmel resort is smoke free.

  • 142 guestrooms or units
  • 2 levels
  • Conference rooms
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Hyatt Carmel Highlands offers 142 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and DVD players. Rooms open to balconies or patios. Pillowtop beds feature down duvets and premium bedding. 54-inch flat-screen televisions come with cable channels and pay-per-view films. Full-sized fridge/freezers and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages and Swedish massages.

Similar properties

Daily full breakfast for a fee
Hyatt Vacation Club At Highlands Inn
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  • Pool
  • Spa pool
  • Spa
  • Free Wi-Fi
4.4 out of 5, Excellent, 253 reviews
The price is NZ$870
includes taxes & fees
11 May - 12 May
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacific's Edge

Things to do

  • Children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with cable channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carmel Highlands
Carmel Highland Inn

Frequently asked questions

What is the cancellation policy at Hyatt Carmel Highlands?

Hyatt Carmel Highlands offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hyatt Carmel Highlands?

As of 16 Apr 2026, prices found for a 1-night stay for 2 adults at Hyatt Carmel Highlands on 5 May 2026 start from NZ$891, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hyatt Carmel Highlands?

Yep, Hyatt Carmel Highlands has a free self car park and free valet parking.

Are there any beaches close to Hyatt Carmel Highlands?

The closest beach to Hyatt Carmel Highlands is Carmel Beach (6 km).

Is there a spa on site at Hyatt Carmel Highlands?

Yep, there is an onsite spa at Hyatt Carmel Highlands. You'll enjoy services like prenatal massages.

Does Hyatt Carmel Highlands have a pool?

Hyatt Carmel Highlands has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Hyatt Carmel Highlands a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and fireplaces in the guestrooms, help set the scene for a romantic weekend at Hyatt Carmel Highlands.

Is Hyatt Carmel Highlands family-friendly?

You bet! With amenities such as a children's club and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Hyatt Carmel Highlands is a hit with families.

Does Hyatt Carmel Highlands serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Hyatt Carmel Highlands?

No, Hyatt Carmel Highlands does not offer an airport shuttle service.

Is there a bar or restaurant at Hyatt Carmel Highlands?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast and lunch.

What time are check-in & check-out at Hyatt Carmel Highlands?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Hyatt Carmel Highlands?

No, only service animals are allowed.

Hyatt Carmel Highlands Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 498 out of 906 reviews
Rating 8 - Good. 180 out of 906 reviews
Rating 6 - Okay. 116 out of 906 reviews
Rating 4 - Poor. 71 out of 906 reviews
Rating 2 - Terrible. 41 out of 906 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Annabelle

we stayed in a junior suite & fell
Stayed 2 nights in Jan 2026

8/10 Good

Ashley

Stayed 1 night in Jan 2026

10/10 Excellent

Marissone

Stayed 1 night in Jan 2026

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous view and great room!
Stayed 2 nights in Jan 2026

10/10 Excellent

Bobbi-lyn

Stayed 2 nights in Jan 2026

4/10 Poor

Xiaohua

Stayed 1 night in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic views. Room was incredible and the staff were outstanding making our stay perfect. Looking forward to a return trip.
Stayed 3 nights in Jan 2026

10/10 Excellent

Takudzwa

Stayed 1 night in Dec 2025

2/10 Terrible

Justin

Disliked: Cleanliness, staff & service, property conditions & facilities
Terrible experience. Contacted the front desk several times to share feedback, no response. Ants throughout the room. Very unpleasant experience.
Stayed 2 nights in Dec 2025

4/10 Poor

Lizzy

Travelled with partner
We didn’t get our room until 5pm, when check in time was 4. Although,We did get a voucher for the restaurant. Once we were in our room, the room did match the picture. The view was underwhelming for the price we paid. We also found ants on our bed and in the bathroom area. Very disappointing
Stayed 1 night in Jan 2026

8/10 Good

Anja

Stayed 2 nights in Dec 2025

10/10 Excellent

Nolan

Stayed 2 nights in Dec 2025

4/10 Poor

Ajay

Disliked: Amenities, property conditions & facilities
Old property, with ocean views, not worth the cost. Overall good staff.
Stayed 2 nights in Dec 2025

4/10 Poor

Ashley

Travelled with partner
Disliked: Amenities
while the welcome drink was a nice touch, the hotel is located in a lower area with many stairs, which made carrying luggage quite challenging. The loading zone was small, so loading and unloading was inconvenient. Note this hotel does not have elevators so be aware of this when you travel with elderly family members or friends.
Stayed 1 night in Dec 2025

6/10 Okay

Bruce

Stayed 2 nights in Dec 2025

6/10 Okay

Ksenia

Liked: Staff & service
Over
Stayed 1 night in Dec 2025

10/10 Excellent

Paulo

Travelled with family
Liked: Cleanliness, property conditions & facilities
This hotel has a beautiful scenery. The service was excellent. I would love to come back.
Stayed 2 nights in Dec 2025

10/10 Excellent

Eric A. and Bertha A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2025

10/10 Excellent

Gail

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room, very nice and comfortable. Such friendly staff too! I am quite content to be here! We have an ocean view, but we arrived at night so I have yet to see what kind of ocean view it is. I’ve been in many ocean-view rooms, I hope this room does not disappoint when I check in the morning.
Stayed 1 night in Dec 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view was worth it! Had a great stay would definitely come back.
Stayed 2 nights in Nov 2025

10/10 Excellent

Lawrence

Stayed 2 nights in Dec 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Clean rooms and magnificent views of the Pacific.
Stayed 5 nights in Dec 2025

10/10 Excellent

Bradley

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This place is gorgeous and well run. Great views of the coast! Tracy at the front desk was great!
Stayed 2 nights in Dec 2025

6/10 Okay

Ghassem

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
As I indicated in m y email to Expedia, I was charged for resort fee, county and state fee and taxes when my Expedia purchase clearly stated that "what you see is wht you get". Additionally my room did not have a fireplace as I had paid for. The parking was on an uphill deadend street, the only way out was to bakck up down a hilly street making it hazardous.
Stayed 2 nights in Dec 2025

10/10 Excellent

Robizon

Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Dec 2025