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Highlands Inn, a Destination By Hyatt

Property class: 4

Photo gallery for Highlands Inn, a Destination By Hyatt

A modern building with large windows overlooking a coastal area.
Property video
A hot tub with a glass barrier, wooden deck, and a view of the ocean.
A spacious hallway with a wooden ceiling, stone wall, and a view of the ocean.
A modern interior with large windows offering a view of the sea and rocky coastline.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
The current price is NZ$898
includes taxes & fees
18 Nov - 19 Nov

Explore the area

View map
120 Highland Dr, Carmel, CA, 93923
  • Place, Gravity Garden
    ‪11 min walk‬
  • Place, Point Lobos State Natural Reserve
    ‪13 min walk‬
  • Place, Point Lobos Ranch
    ‪16 min walk‬
  • Airport, Monterey, CA (MRY-Monterey Peninsula)
    ‪18 min drive‬

Room options

View all photos for 1 King Bed with Garden View

A hotel room with a large bed, a flat-screen TV mounted on the wall, a window with a view of the sea, and a decorative wall piece above the bed.

1 King Bed with Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ocean View

A spacious hotel room with a large bed, a flat-screen TV mounted on the wall, a fireplace, and a balcony with a view of the sea.

Standard Room, 1 King Bed, Ocean View

8.8 out of 10
Excellent
(32 reviews)
  • Ocean view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Queen Beds with Garden View

A hotel room with two beds, a flat-screen TV, a coffee machine, and a view of greenery outside.

2 Queen Beds with Garden View

9.0 out of 10
Wonderful
(2 reviews)
  • Garden view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Sunset Suite

A modern hotel room with a large dining table, comfortable seating, a large window with a view of the sea, and a cozy sitting area with a sofa and armchairs.

Sunset Suite

  • Ocean view
  • 46 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Big Sur Suite

A modern living room with a view of the ocean, a balcony with a railing, and a sofa.

Big Sur Suite

10.0 out of 10
Exceptional
(2 reviews)
  • Ocean view
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Point Lobos Suite

A modern living room with a fireplace, a sofa, a coffee table, and a dining area with chairs.

Point Lobos Suite

9.0 out of 10
Wonderful
(2 reviews)
  • Ocean view
  • 79 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Ocean View Townhouse Suite

Living area

Ocean View Townhouse Suite

9.0 out of 10
Wonderful
(8 reviews)
  • Ocean view
  • 83 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

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A covered patio with outdoor furniture, a fireplace, and a view of a house with a tiled roof.

Hotel Carmel

Northwest Carmel
  • Spa pool
  • Breakfast included
  • Pet-friendly
  • Parking included
9.0 out of 10, Wonderful, 1,004 reviews
The price is NZ$646
includes taxes & fees
19 Nov - 20 Nov
Hotel Carmel

About the area

Carmel

A family-friendly stay in Carmel awaits you at Highlands Inn, a Destination By Hyatt. Within just a 15-minute stroll, you'll find Point Lobos State Natural Reserve and Point Lobos Ranch. Highlights at this resort include a full-service spa, a restaurant and an outdoor swimming pool. .A pampering day can include deep-tissue massages and hot stone massages. The restaurant, Pacific's Edge, is open for breakfast, lunch and dinner. For a drink, you can stop by the resort's own lounge bar. Enjoy the gym, kids' club, Hot tub and pool loungers. Business amenities include meeting rooms, conference space, and a business centre. Other amenities include free Wi-Fi in public areas and laundry facilities. Cooked-to-order breakfast is available daily between 8:00 AM and 11:00 AM. There's also the convenience of free valet parking. .Within a 15-minute drive of this 4-property class Carmel Highlands resort, attractions include Monterey Bay and Carmel Beach.
View more Resorts in CarmelOpens in a new window

What's nearby

  • Gravity Garden - 11 min walk - 1.0 km
  • Point Lobos State Natural Reserve - 13 min walk - 1.1 km
  • Point Lobos Ranch - 16 min walk - 1.4 km
  • Carmel Plaza - 9 min drive - 10.5 km
  • Carmel Beach - 10 min drive - 9.4 km

Getting around

  • Monterey Station - 25 min drive
  • Monterey, CA (MRY-Monterey Peninsula) - 19 min drive

Restaurants

  • ‪Starbucks - ‬6 min drive
  • ‪Pizza Heaven - ‬9 min drive
  • ‪La Bicyclette - ‬9 min drive
  • ‪Mission Ranch Restaurant - ‬8 min drive
  • ‪Treehouse Cafe - ‬9 min drive

About this property

Highlands Inn, a Destination By Hyatt

Highlands Inn, a Destination By Hyatt offers its guests a full-service spa, an outdoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A fitness centre, spa services, and a terrace are also featured at the family-friendly Highlands Inn, a Destination By Hyatt. Self parking and valet parking are free.

This 4-star Carmel resort is smoke free.

  • 142 guestrooms or units
  • 2 levels
  • Conference rooms
  • Kid's club (surcharge)
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Bellhop
  • No smoking on site
  • Bar or lounge
  • Dining venue
Highlands Inn, a Destination By Hyatt offers 142 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and DVD players. Rooms open to balconies or patios. Pillowtop beds feature down duvets and premium bedding. 54-inch flat-screen televisions come with cable channels and pay-per-view films. Full-sized fridge/freezers and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks and safes, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer.

The on-site spa has couples treatment room(s). Services include deep-tissue massages, hot stone massages and Swedish massages.

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  • Pool
  • Spa
  • Pet-friendly
  • Restaurant
4.6 out of 5, Wonderful, 3,729 reviews
The price is NZ$401
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3 Nov - 4 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: USD 20 to 35 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pacific's Edge

Things to do

  • Children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • In-room cot
  • In-room full-sized refrigerator/freezer
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Handrails in hallways
  • Handrails in stairways
  • Pool hoist on site
  • Upper floors accessible by stairs only
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 54-inch flat-screen TV with cable channels
  • DVD player
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Free bottled water
  • Full-sized refrigerator/freezer

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Dryer
  • Fireplace
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 3 AM

Check-out

Check-out before noon

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.57 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 20 to 35 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, American Express, Discover, JCB International and Carte Blanche. Cash is not accepted. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards in all accommodation.

We should mention

  • Reservations are needed for massage services. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Carmel Highlands
Carmel Highland Inn

Frequently asked questions

What is the cancellation policy at Highlands Inn, a Destination By Hyatt?

Highlands Inn, a Destination By Hyatt offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Highlands Inn, a Destination By Hyatt?

As of 28 Oct 2026, prices found for a 1-night stay for 2 adults at Highlands Inn, a Destination By Hyatt on 18 Nov 2026 start from NZ$898, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Highlands Inn, a Destination By Hyatt?

Yep, Highlands Inn, a Destination By Hyatt has a free self car park and free valet parking.

Are there any beaches close to Highlands Inn, a Destination By Hyatt?

The closest beach to Highlands Inn, a Destination By Hyatt is Carmel Beach (6 km).

Is there a spa on site at Highlands Inn, a Destination By Hyatt?

Yep, there is an onsite spa at Highlands Inn, a Destination By Hyatt. You'll enjoy services like deep-tissue massages.

Does Highlands Inn, a Destination By Hyatt have a pool?

Highlands Inn, a Destination By Hyatt has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger.

What makes Highlands Inn, a Destination By Hyatt a romantic place to stay?

1 hot tub and couples spa treatments, as well as pillowtop beds and fireplaces in the guestrooms, help set the scene for a romantic weekend at Highlands Inn, a Destination By Hyatt.

Is Highlands Inn, a Destination By Hyatt family-friendly?

You bet! With amenities such as a children's club and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Highlands Inn, a Destination By Hyatt is a hit with families.

Does Highlands Inn, a Destination By Hyatt serve breakfast?

Sure does, cooked-to-order brekkie is on offer daily from 8:00 AM to 11:00 AM.

Is there a free airport shuttle available at Highlands Inn, a Destination By Hyatt?

No, Highlands Inn, a Destination By Hyatt does not offer an airport shuttle service.

Is there a bar or restaurant at Highlands Inn, a Destination By Hyatt?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at Highlands Inn, a Destination By Hyatt?

Check-in begins at 4 PM. Check-out time is noon.

Are pets allowed at Highlands Inn, a Destination By Hyatt?

No, only service animals are allowed.

Highlands Inn, a Destination By Hyatt Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 561 out of 1003 reviews
Rating 8 - Good. 195 out of 1003 reviews
Rating 6 - Okay. 127 out of 1003 reviews
Rating 4 - Poor. 75 out of 1003 reviews
Rating 2 - Terrible. 45 out of 1003 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very relaxing stay in Carmel. The property is gorgeous and our room had a wonderful view with a balcony. The room was very quiet and self parking was easy. The restaurant on site is excellent!
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful grounds, restaurant and lounge area. Rooms were slightly dated.
Stayed 3 nights in Jul 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our short stay at this resort. It was amazing
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely Fabulous! The view was spectacular! Would definitely stay here again! The restaurant was amazing
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simply gorgeous views! Landscapping at the hotel is also next level and fantastic! Hotel was more than adequately updated for us. :)
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort!!!! And the restaurant at the resort has the most amazing view of the ocean. Staff are so friendly and accommodating. Can’t wait to come back to this beautiful resort.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and well maintained. The staff was very attentive and kind. Very pleased with this stay and would recommend!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here and would highly recommend!
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views. Helpful staff. Terrific restaurant. Lovely common room with two fireplaces and live music. We’ll be back!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stunning
Stayed 5 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, stunning views and friendly staff
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and location
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort to enjoy the view and explore pacific highway!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and peaceful that sits on top of the hill overlooking the Pacific Ocean. Breathtaking and serene! Wonderful resort and spa! Highly recommended!
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AMAZING views and even better location. Staff was super helpful and accommodating and the valet was very quick!!!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was spectacular!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing! It’s comfortable, quiet, and absolutely beautiful. The views are breathtaking! The food is great and the service is even better. Every single member of the staff we encountered was fabulous and kind. Our room was cozy and the bed was super comfy! We’ll definitely come back.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service
Friendly staff
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fireplace added charm to the visit. The Staff were welcoming and very helpful. The dining was top-notch. Especially appreciated the breakfast offerings served by gracious and responsive staff.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Liked - cleanliness, new appliances and furnishings and the view. Could have been better- size of a one bedroom townhouse was very small at less than 800 sq ft
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable!
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the electric fireplace
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views were spectacular! The hotel tub was on the smaller side. But loved having the real outdoor fire pit. Everything felt very secluded and upscale.
Stayed 2 nights in Jun 2026