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GHL Arsenal Hotel

4.0 star property

Photo gallery for GHL Arsenal Hotel

Outdoor pool, pool umbrellas, pool loungers
Creator video - submitted by ExplorationsWithDawn
Lobby
Point of interest
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$325
1 June - 2 June

Explore the area

View map
Barrio Getsemani Calle Arsenal No 8B-58, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪1 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Plaza de la Trinidad
    ‪5 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Luxury Room

Luxury Room

Luxury Room

9.0 out of 10
Wonderful
(4 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Luxury Room (Bay View)

Luxury Room (Bay View)

Luxury Room (Bay View)

9.0 out of 10
Wonderful
(7 reviews)
  • Bay view
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room

Standard Room

Standard Room

8.8 out of 10
Excellent
(28 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

9.0 out of 10
Wonderful
(20 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About the area

Cartagena

At GHL Arsenal Hotel you'll be within steps of Cartagena de Indias Convention Center and Cartagena's Pegasos's Wharf. Highlights at this boutique hotel include a restaurant, an outdoor swimming pool and free buffet breakfast. .The restaurant, Corozo & Timbal Terraza, is open for breakfast, lunch and dinner. For a drink, you can stop by the hotel's own lounge bar. Enjoy the gym and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a 24-hour business centre and a snack bar/deli. Each morning free breakfast is served. There's also the convenience of an area shuttle. .Sights within a 10-minute walk of this 4-property class Cartagena Walled City hotel include Centenary Park and Plaza de la Trinidad.

What's nearby

  • Cartagena de Indias Convention Center - 1 min walk - 0.1 km
  • Clock Tower - 5 min walk - 0.4 km
  • Plaza de la Trinidad - 5 min walk - 0.4 km
  • Bolivar Square - 8 min walk - 0.7 km
  • Walls of Cartagena - 9 min walk - 0.8 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive

Restaurants

  • ‪San Nicolás - ‬2 min walk
  • ‪Terraza Municipal - ‬3 min walk
  • ‪Mar de las Antillas - ‬2 min walk
  • ‪La Casa de Socorro - ‬2 min walk
  • ‪Juan Valdez Centro de Convenciones - ‬1 min walk

About this property

GHL Arsenal Hotel

GHL Arsenal Hotel offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

A 24-hour business centre and a meeting room are available. A rooftop terrace, spa services, and multilingual staff are also featured at the boutique GHL Arsenal Hotel. A shuttle from the airport to the hotel (available 24 hours) and a beach shuttle are available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 1 building
  • 72 guestrooms or units
  • 5 levels
  • Built in 2012
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business centre (24 hours)
  • Front desk (24 hours)
  • Staff members are multilingual
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Garden
  • Bellhop
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • 1 conference room
  • Dining venue
GHL Arsenal Hotel offers 72 accommodations with minibars and a safe. Beds feature pillowtop mattresses. 42-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include telephones along with free local calls (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.

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  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.8 out of 5, Exceptional, 976 reviews
The price is NZ$394
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport pick-up shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Beach shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Corozo & Timbal Terraza

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Babysitting (surcharge)
  • In-room refrigerator
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2012
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Renovations and closures

The property will be renovating from 7 May 2026 to 11 June 2026 (completion date subject to change). The following areas are affected:
  • Swimming pool

Alternative facilities will be available off-site during the renovation.

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at GHL Arsenal Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions and guests can access their rooms with a mobile device.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Allure Chocolat

Allure Chocolat Cartagena

Allure Chocolat Hotel

Allure Chocolat Hotel Cartagena

Allure Chocolat Karisma Hotels Resorts Hotel Cartagena

Allure Chocolat Karisma Hotels Resorts Hotel

Allure Chocolat Karisma Hotels Resorts Cartagena

Allure Chocolat by Karisma Hotels Resorts

ure Chocolat Karisma s s Cart

Arsenal Hotel

GHL Arsenal Hotel Hotel

Frequently asked questions

What is the cancellation policy at GHL Arsenal Hotel?

GHL Arsenal Hotel offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at GHL Arsenal Hotel?

As of 31 May 2026, prices found for a 1-night stay for 2 adults at GHL Arsenal Hotel on 1 Jun 2026 start from NZ$325, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to GHL Arsenal Hotel?

The closest beach to GHL Arsenal Hotel is Bocagrande Beach (2.8 km).

Is there a spa on site at GHL Arsenal Hotel?

There's no onsite spa, but this property does offer services like massages.

Does GHL Arsenal Hotel have a pool?

Yep, and guests love it! GHL Arsenal Hotel has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella. The property will be renovating the swimming pool from May 7 2026 until June 11 2026 (completion date subject to change).

What makes GHL Arsenal Hotel a romantic place to stay?

Romance packages and a lounge bar, as well as rainfall showerheads and pillowtop beds in the guestrooms, help set the scene for a romantic weekend at GHL Arsenal Hotel.

Is GHL Arsenal Hotel family-friendly?

You bet! With amenities such as babysitting services, a deli and an outdoor pool, it's no surprise that GHL Arsenal Hotel is a hit with families.

Does GHL Arsenal Hotel serve breakfast?

Yep, our visitors are hooked on the free buffet breakfast here! Available daily from 6:30 AM to 10:30 AM, this is the place to fuel up for a day of adventure.

Is there a free airport shuttle available at GHL Arsenal Hotel?

No, but there's a shuttle from the airport to the hotel that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at GHL Arsenal Hotel?

Yep, they've got a lounge bar and an onsite restaurant that serves breakfast, lunch and dinner.

What time are check-in & check-out at GHL Arsenal Hotel?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at GHL Arsenal Hotel?

No, pets and service animals are not allowed.

GHL Arsenal Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 751 out of 1000 reviews
Rating 8 - Good. 157 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 19 out of 1000 reviews
Rating 2 - Terrible. 16 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Samandip

Liked: Cleanliness, amenities, property conditions & facilities
Staff is fantastic, super friendly and helpful.
Stayed 3 nights in Feb 2026

8/10 Good

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Room was small but clean, staff was lovely, rooftop pool was a highlight!
Stayed 5 nights in Feb 2026

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exscellent location, excellent staff
Stayed 4 nights in Feb 2026

8/10 Good

David

Liked: Cleanliness, property conditions & facilities
Staff was courteous and professional. The hotel is close to a street full of great restaurants at excellent prices, and just one block from the new Absolute Cigar bar. It’s within walking distance of the famous Clocktower in the old city, yet far enough away to avoid the noise. Foreign tourists will be charged 19% tax on arrival on top of the price of their stay. Nice roof top pool. Clean and well maintained.
Stayed 1 night in Jan 2026

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very sweet employees even after we checked out they said “ Please this is still your home , you arefree to use all amenities that were included “ it made me very happy.
Stayed 3 nights in Feb 2026

10/10 Excellent

Blessed, Sherwood Park

Stayed 1 night in Feb 2026

10/10 Excellent

Alejandra

Stayed 1 night in Jan 2026

10/10 Excellent

Izabel

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Amazing experience
Stayed 1 night in Feb 2026

8/10 Good

Robert

Stayed 5 nights in Jan 2026

10/10 Excellent

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
The staff is friendly and attentive! They knew our names and welcomed us with open arms daily. Super attentive.
Stayed 4 nights in Feb 2026

10/10 Excellent

Izabel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Very good
Stayed 2 nights in Feb 2026

10/10 Excellent

Tyrone

Liked: Cleanliness, amenities, property conditions & facilities
Was great customer service
Stayed 4 nights in Feb 2026

10/10 Excellent

Kevin A

Enjoyed my stay at GHL Arsenal
Stayed 5 nights in Feb 2026

10/10 Excellent

Arturo

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The hotel staff made sure that you did not go without. They were extra helpful, always smiling, the cleaning ladies were extra nice. They always greeted you with a smile and EXCELLENT customer service. From the front desk to the in-house restaurant.
Stayed 4 nights in Feb 2026

10/10 Excellent

Natalia

Stayed 3 nights in Feb 2026

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay at GHL Arsenal. From the moment we stepped in from the heat, Alfonso made our stay extra special by greeting us with a lovely welcoming smile and a cold, delicious mixed fruit drink. It was perfect timing and set the tone for the rest of our stay. Breakfast was a la carte with lots of options and the happy hour drinks helped to end the day. The rooftop infinity pool was by far, the highlight of our stay. The incredible views of Cartagena's harbour were perfect up there. All in all, Alfonso and the rest of the staff made our trip a memorable one.
Stayed 2 nights in Jan 2026

10/10 Excellent

Richard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel. Alfonso extremely helpful in English and Spanish.
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth

Stayed 6 nights in Jan 2026

10/10 Excellent

Richard

Liked: Cleanliness, amenities
Great hotel. Clean and quiet. Rooftop pool for the win!
Stayed 2 nights in Jan 2026

10/10 Excellent

Randall, Tazewell

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The Arsenal was a very nice hotel with an excellent location in Cartagena. We found the staff to be very friendly and helpful. The breakfast was also worth the money. Our only complaint was that the advertised gym wasn’t much to brag about. I would highly suggest getting out and walking around the hotel on your first day there and check everything out because there’s so much close by the hotel. Getsamani actually begins right in the back door! I would definitely recommend the arsenal for a first time stay.
Stayed 7 nights in Jan 2026

10/10 Excellent

Luz

Stayed 3 nights in Jan 2026

8/10 Good

Mariana

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean and good location
Stayed 2 nights in Jan 2026

10/10 Excellent

Ester

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a very pleasant stay at the Arsenal, very clean rooms. Conveniently located and walking distance to attractions. Most of all the great customer service especially from Juan & Alfons in the reception and Karen in the breakfast service. I felt valued and appreciated. Keep up the great work
Stayed 2 nights in Jan 2026

10/10 Excellent

Akhtar, Union City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place but breakfast staff are treating thier job as a hustles (which might be for them) thus not much engaged in anyway
Stayed 2 nights in Jan 2026

10/10 Excellent

Lenis

Stayed 7 nights in Jan 2026