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Four Seasons Hotel & Residences Cartagena

Property class: 5 and above

Photo gallery for Four Seasons Hotel & Residences Cartagena

A grand lobby with a central seating area, a staircase, and a large plant.
A grand hallway with high ceilings, ornate columns, and a large chandelier.
A multi-story building with a courtyard featuring palm trees and a pool.
Room
A man and a woman relaxing on a striped floating platform in a clear pool.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$1,006
11 Oct - 12 Oct

Explore the area

View map
Media Luna 8B #8B-44, Cartagena, Bolivar, 130001
  • Place, Cartagena de Indias Convention Center
    ‪2 min walk‬
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Premier Room, Accessible

Room

Premier Room, Accessible

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Accessible

Room

Superior Room, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Colonial)

Room

Room (Colonial)

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite (Colonial)

Room

Studio Suite (Colonial)

  • 67 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds

Room

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Room

Deluxe Room, 1 King Bed

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Terrace

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Deluxe Room, 2 Double Beds, Terrace

  • 40 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Terrace

A hotel room with a large bed, a desk, a chair, and a view of the outdoors.

Deluxe Room, 1 King Bed, Terrace

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room (Deluxe, Colonial)

Room

Deluxe Room (Deluxe, Colonial)

  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room (Premier, Colonial)

Room

Grand Room (Premier, Colonial)

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Room

Suite, 1 Bedroom

  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room

Room

Premier Room

  • 48 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room, 2 Double Beds, Terrace

A hotel room with a neatly made bed, a bedside telephone, and a wall-mounted light fixture.

Premier Room, 2 Double Beds, Terrace

  • 44 sq m
  • Sleeps 2
  • 2 Double Beds

View all photos for Premier Room, 1 King Bed, Terrace

A hotel room with a neatly made bed, a bedside telephone, and a wall-mounted light fixture.

Premier Room, 1 King Bed, Terrace

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Room

Studio Suite

  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Room

Superior Room

9.0 out of 10
Wonderful
(2 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room (Landmark View)

Point of interest

Superior Room (Landmark View)

10.0 out of 10
Exceptional
(2 reviews)
  • Resort view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

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Sofitel Legend Santa Clara Cartagena

Cartagena Walled City
  • Pool
  • Spa pool
  • Spa
  • Parking included
9.6 out of 10, Exceptional, 1,002 reviews
The price is NZ$856
11 Oct - 12 Oct
Sofitel Legend Santa Clara Cartagena

About the area

Cartagena

A luxury stay in the heart of Cartagena awaits you at Four Seasons Hotel & Residences Cartagena. Within a short 5-minute stroll, you'll find popular places like Cartagena de Indias Convention Center and Clock Tower. Highlights at this Colonial hotel include 4 restaurants, 2 outdoor swimming pools and a full-service spa. .A day of pampering can include massages and facials along with aromatherapy and mani/pedis. With 3 lounge bars and a poolside bar to choose from, you can enjoy a drink at the hotel. Other amenities include free Wi-Fi in public areas, a 24-hour gym and a coffee shop/cafe. .Within a 15-minute drive of this 5-property class Cartagena Walled City hotel, attractions include Port of Cartagena and Bocagrande Beach.

What's nearby

  • Cartagena de Indias Convention Center - 2 min walk - 0.2 km
  • Clock Tower - 3 min walk - 0.3 km
  • Plaza de la Trinidad - 3 min walk - 0.3 km
  • Bolivar Square - 6 min walk - 0.6 km
  • Walls of Cartagena - 8 min walk - 0.7 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive

Restaurants

  • ‪Café Morena - ‬2 min walk
  • ‪Di Silvio Trattoria - ‬3 min walk
  • ‪Libertario Coffee Co. & Roasters - ‬2 min walk
  • ‪Marea by Rausch - ‬4 min walk
  • ‪La Casa de Socorro - ‬4 min walk

About this property

Four Seasons Hotel & Residences Cartagena

Four Seasons Hotel & Residences Cartagena offers its guests 2 outdoor swimming pools and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. WiFi is free in public spaces.

There are 2 meeting rooms available. The luxury Four Seasons Hotel & Residences Cartagena also features concierge services, dry cleaning/laundry services, and 24-hour room service.

This 5-star Cartagena hotel is smoke free.

  • 131 guestrooms or units
  • 4 levels
  • 7 buildings
  • 4 dining venues
  • 3 bars or lounges
  • Conference rooms
  • Built in 2025
  • Childcare (surcharge)
  • Dry cleaning
  • Front desk (24 hours)
  • Storage area for luggage
  • Concierge
  • Wedding services available
  • Beauty salon
  • Lift
  • No smoking on site
  • Coffee shop
  • Bar by the pool
Four Seasons Hotel & Residences Cartagena offers 131 air-conditioned accommodations with minibars and complimentary bathrobes. 65-inch LED televisions come with digital channels and Netflix.

Bathrooms include a shower. This Cartagena hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Similar properties

A pool area with lounge chairs and umbrellas, surrounded by a building with balconies and windows.
Osh Hotel Cartagena
Cartagena Walled City
  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
4.8 out of 5, Exceptional, 1,150 reviews
The price is NZ$444
16 Oct - 17 Oct
Osh Hotel Cartagena

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • 3 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe
  • A poolside bar

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • In-room cot

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms

Full-service spa

  • Aromatherapy
  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Cobblestone flooring in public areas
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • Lift
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • 7 buildings
  • Built in 2025
  • Colonial architecture
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch LED TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Weight limit: 15 lb per pet

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types

  • American Express
  • Diners Club
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club, debit cards and cash. This property reserves the right to pre-authorise the guest's credit card prior to arrival.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 11:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Frequently asked questions

Are there any beaches close to Four Seasons Hotel & Residences Cartagena?

Yep, Four Seasons Hotel & Residences Cartagena is a short 20-minute walk from Bocagrande Beach.

How much does it cost to stay at Four Seasons Hotel & Residences Cartagena?

As of 5 Oct 2026, prices found for a 1-night stay for 2 adults at Four Seasons Hotel & Residences Cartagena on 11 Oct 2026 start from NZ$1,006, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is there a spa on site at Four Seasons Hotel & Residences Cartagena?

Yep, there is an onsite spa at Four Seasons Hotel & Residences Cartagena. You'll enjoy services like facials.

Does Four Seasons Hotel & Residences Cartagena have a pool?

Four Seasons Hotel & Residences Cartagena has 2 outdoor swimming pools. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 9:00 AM to 11:00 PM.

What luxury perks are available at Four Seasons Hotel & Residences Cartagena?

Four Seasons Hotel & Residences Cartagena features 2 outdoor pools, a full-service spa and 4 restaurants.

Is Four Seasons Hotel & Residences Cartagena family-friendly?

You bet! With amenities such as babysitting services and 2 outdoor pools, as well as free infant beds in the guestrooms, it's no surprise that Four Seasons Hotel & Residences Cartagena is a hit with families.

Is there a free airport shuttle available at Four Seasons Hotel & Residences Cartagena?

No, Four Seasons Hotel & Residences Cartagena does not offer an airport shuttle service.

Is there a bar or restaurant at Four Seasons Hotel & Residences Cartagena?

Yep, they've got a poolside bar and 4 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Four Seasons Hotel & Residences Cartagena?

Check-in begins at 3:00 PM. Check-out time is noon.

Four Seasons Hotel & Residences Cartagena Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 55 out of 62 reviews
Rating 8 - Good. 3 out of 62 reviews
Rating 6 - Okay. 2 out of 62 reviews
Rating 4 - Poor. 2 out of 62 reviews
Rating 2 - Terrible. 0 out of 62 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff and hotel was beautiful and very well kept
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent at providing the most incredible service. Front desk, concierge service! They all went above and beyond Will always remember this stay ! Well done Four Seasons Will definitely return for another visit !
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel, everything so far has been exceptional.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
A beautiful hotel. The design is amazing. The spa is mediocre. They don’t have a sauna. They don’t have a cold plunge. Just a steam room and a shower. At this caliber, being a new hotel, they should’ve invested in that.
Stayed 3 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel although front rooms could be extremely noisy from the street action. Front desk staff was extremely slow on providing me my invoice, 2 hours of calling requesting it and I still have not received. I expected more from Four Seasons regarding pool bar staff. Rest of our stay was wonderful. Hotel Manager handled my issues with professionalism.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely impressive new hotel in a beautifully restored historic building. We stayed four nights in one of their colonial rooms which surround a peaceful courtyard with enormous, romantic trees and a fountain. We found ourselves at the hotel bar nightly for excellent craft cocktails. At the rooftop every afternoon for a dip in the saltwater pool with 360 views of the city and clock tower. The steakhouse (modeled after a classic NY steakhouse) was top notch. The service throughout the hotel was excellent and everyone we interacted with was friendly and attentive. Will certainly be back - especially if Cartagena airport can do something about the hours-long customs lines.
Stayed 4 nights in Apr 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is lovely, rooms are awesome, food is great and staff is superb. 3 comments that I wish would’ve been proactively disclaimed: - some rooms in colonial section have no windows whatsoever, such as mine. Had to request room change, and had to insist a bit to get it. - There are renovations taking place, which imply construction noise. - Upon receiving the final check, you will get a $70+/day gratuity added. No question, not optional. I wouldn’t have minded any of these, as long as they would’ve been transparently disclaimed prior to booking, to provide a more accurate depiction of what I’d be getting. For a top tier destination like this one, surprises like these shouldn’t be expected. Therefore, I share this in the intention that future travelers have all the information at hand for their decision process.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed every aspect of this hotel apart from one crucial thing. After disembarking a Silversea cruise, we checked in and a friend from the ship accompanied us to the hotel. The front desk would not accept a US driver’s licence as ID and refused to let him see our room for a brief moment. I was informed that only a passport would suffice. The following evening, we invited a friend from the US who was in the area to come to the hotel around 8.30pm before going to dinner. We warned her that she would need to give the hotel reception her passport. However, when we called the reception desk to inform them we were expecting a guest, we were told this would not be possible. This was extremely embarrassing for us when we had to inform our friend that she was not welcome at the hotel. Furthermore, I was approached many times during our stay asking for my name and room number as if I did not belong there. This was irritating. The bed was excellent and the room beautifully quiet. Breakfast was wonderful also with a great choice. Unfortunately, however, I would probably stay elsewhere on my sixth visit to Cartegena for the reasons above.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in Cartagena
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
EXCELENTE EN TODO SENTIDO
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente el servicio y la atención del staff, tal vez el único lunar negro es el restaurante le grand , cuando se hospeda uno en un four season los precios poco se miran.. pero la relación precio calidad del restaurante si deja mucho que desear, no vale la pena , hay muchas mejores opciones en la ciudad vieja.. de resto el desayuno variado y muy bueno, las hab buen tamaño y comodas. Las piscinas en temporada alta no les van a dar a basto
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sería excelente si tuvieran servicio de valet parking
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplesmente PERFEITO!!! O hotel é deslumbrante , o atendimento é impecável, o quarto é extremamente confortável e lindo! A academia é uma das melhores que já fui em hotel, o café da manhã MARAVILHOSO! É um hotel simplesmente imperdível e eu voltaria milhares de vezes, foi um ponto alto na visita a Cartagena, sem ele não sei se seria tão bom!
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Increíble el hotel y sus instalaciones, por ser nuevo aún tienen áreas de oportunidad en el área de alberca, se tardan en tomar orden, llevar bebidas etc el desayuno igual, tardado servicio.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustaría q agregaran un espacio para disfrutar un buen puro.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Magnífico spa
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2026