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Hotel Cartagena Premium

3.5 star property

Photo gallery for Hotel Cartagena Premium

Outdoor pool, pool umbrellas, pool loungers
Minibar, in-room safe, free WiFi, bed sheets
Breakfast, lunch and dinner served
Outdoor pool, pool umbrellas, pool loungers
Exterior

Reviews

5.2 out of 10

Popular amenities

  • Pool
  • Spa pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
Bocagrande Av. San Martín #11-113, Frente a la Base Naval, Cartagena, Bolivar, 130001
  • Place, Bocagrande Beach
    ‪2 min walk‬
  • Place, Plaza Bocagrande Commercial Center
    ‪2 min walk‬
  • Place, Walls of Cartagena
    ‪9 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪33 min drive‬

Room options

View all photos for Single Room

Minibar, in-room safe, free WiFi, bed sheets

Single Room

  • Beach view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | View from room

Standard Double Room

  • Beach view
  • 21 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room

Triple Room

  • Beach view
  • 31 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Standard Quadruple Room

Standard Quadruple Room

Standard Quadruple Room

  • Beach view
  • 45 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

About the area

Cartagena

Hotel Cartagena Premium places you steps from Plaza Bocagrande Commercial Center and within a short 5-minute stroll of Bocagrande Beach. Highlights at this hotel include a restaurant, an outdoor swimming pool and free self-parking. .The buffet restaurant, Restaurante, serves Spanish cuisine and is open for breakfast, lunch and dinner. At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the Hot tub, sauna and pool loungers as well as access to bike hire. Additionally, you'll find free Wi-Fi in public areas, a free manager's reception and a conference centre. Each morning buffet breakfast is served between 6:30 AM and 9 AM. There's also the convenience of limited parking. .Within a 30-minute walk of this 3.5-property class Bocagrande hotel, attractions include Clock Tower and Cartagena de Indias Convention Center.

What's nearby

  • Bocagrande Beach - 2 min walk - 0.2 km
  • Plaza Bocagrande Commercial Center - 2 min walk - 0.2 km
  • Rio Cartagena Casino - 17 min walk - 1.4 km
  • Walls of Cartagena - 9 min drive - 1.4 km
  • Cartagena de Indias Convention Center - 13 min drive - 1.7 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 11 min drive

Restaurants

  • ‪51 Sky Bar - ‬2 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪Crepes & Waffles - ‬7 min walk
  • ‪Morena Marisqueria - ‬8 min walk
  • ‪7 Cielos - ‬4 min walk

About this property

Hotel Cartagena Premium

Hotel Cartagena Premium offers its guests an outdoor pool, a hot tub, and a sauna. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 2099 square feet (195 square metres) and includes a conference centre. A rooftop terrace, tour/ticket assistance, and a picnic area are also featured at Hotel Cartagena Premium. Limited free parking is available on a first-come, first-served basis.

This 3.5-star Cartagena hotel is smoke free.

  • 1 building
  • 140 guestrooms or units
  • 22 levels
  • Conference rooms
  • 2099 sq ft of conference space
  • 195 sq. m of conference space
  • Built in 2009
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Wedding services available
  • Corner/local shop
  • Outdoor picnic space
  • Television in lobby
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar by the pool
  • Dining venue
Hotel Cartagena Premium offers 140 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Rooms open to balconies. Televisions come with cable channels. Rooms have partially open bathrooms. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Similar properties

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Hotel Caribe by Faranda Grand, a member of Radisson Individuals
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  • Pool
  • Spa pool
  • Breakfast included
  • Spa
4.4 out of 5, Excellent, 1,004 reviews
The price is NZ$351
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Hotel Caribe by Faranda Grand, a member of Radisson Individuals

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: COP 12,000 for adults and COP 12,000 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Restaurante

Things to do

  • Bicycle rentals
  • Hot tub
  • Outdoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (2,099 square foot of space)
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 22 floors
  • Banquet hall
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Minibar
  • Refrigerator
  • Room service

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Cartagena Premium

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 12000 for adults and from COP 12000 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher and a first aid kit in all accommodation.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Cartagena Premium
Cartagena Premium Hotel
Hotel Cartagena Premium
Hotel Premium Cartagena
Hotel Cartagena Premium Hotel
Hotel Cartagena Premium Cartagena
Hotel Cartagena Premium Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Hotel Cartagena Premium?

Hotel Cartagena Premium offers free cancellation on select room rates. Check out the cancellation policy for more info.

Is parking available at Hotel Cartagena Premium?

Yep, Hotel Cartagena Premium has a free self car park. Onsite parking is limited.

Are there any beaches close to Hotel Cartagena Premium?

Yep, Hotel Cartagena Premium is a short 3-minute walk from Bocagrande Beach.

Does Hotel Cartagena Premium have a pool?

Hotel Cartagena Premium has an outdoor pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar.

What makes Hotel Cartagena Premium a romantic place to stay?

1 hot tub and a lounge bar, as well as rainfall showerheads and private balconies in the guestrooms, help set the scene for a romantic weekend at Hotel Cartagena Premium.

Does Hotel Cartagena Premium serve breakfast?

Yep, buffet brekkie is served daily between 6:30 AM and 9 AM.

Is there a free airport shuttle available at Hotel Cartagena Premium?

No, Hotel Cartagena Premium does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Cartagena Premium?

Yep, they've got a lounge bar and an onsite restaurant that serves Spanish cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Cartagena Premium?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Cartagena Premium?

No, pets and service animals are not allowed.

Hotel Cartagena Premium Reviews

Reviews

5.2
Rating 10 - Excellent. 22 out of 247 reviews
Rating 8 - Good. 39 out of 247 reviews
Rating 6 - Okay. 60 out of 247 reviews
Rating 4 - Poor. 55 out of 247 reviews
Rating 2 - Terrible. 71 out of 247 reviews

5.6/10

Cleanliness

5.6/10

Staff & service

5.0/10

Amenities

4.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Arthur

Great staff and food was excellent
Stayed 3 nights in Jun 2023
Verified

4/10 Poor

Claudia

Liked: Cleanliness
The pictures on the website does not reflect how uncomfortable are the rooms, particularly the bed and bedlining. The breakfast was not only poor and limited but also the bread had mold spores.
Stayed 1 night in Jul 2023
Verified

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
1) We rented two rooms. When we checked in, one room we and maintaince could not get in. The other had black mold in the bathroom. We got two new rooms 2) Second set of rooms, both had black mold. We pointed this out to the staff, who refused to refund our money for the stay, so we could go someplace reasonable. 3) When checking out, I found $ 660 had been STOLEN from me and my wifes clothing left in the room by the cleaning staff, as well as her headphones. We reported this to the company. No action was taken. Note: I have NEVER left a negative review like this before. I am very flexible. This is just impossibly bad.
Stayed 5 nights in Mar 2023
Verified

4/10 Poor

Clara B

Disliked: Cleanliness, room comfort
La atención de las recepcionistas y del personal en general Excelente!! El aseo en la habitación muy deficiente, hongos en el baño, entre las tabletas y en la cortina; manchas en el piso de la habitación que con buen aseo se pudieron retirar, en el balcón no realizaban limpieza. Muy incómodo el lugar del inodoro para personas de gran tamaño. Las perillas de la ducha en mal estado y con mucho hongo Ruido por turbinas que se encuentran en la parte de afuera del hotel (vecinos). Poco espacio para almacenaje de equipaje La cama y las mesitas de noche son en cemento y con baldosa Las toallas deterioradas No hay sitio para el tema de trabajo (mesa en la habitación o recinto externo) Lo que pagó la estadía en el hotel fue: 1. la Vista del atardecer "espectacular". 2. el talento humano "excelente"
Stayed 5 nights in Jul 2023
Verified

10/10 Excellent

imre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nagyon jo helyen van az etelek haziasak es nagyon finomak helyi konyha van boseges nem nagy valasztekban de ami van eleg , szemelyzet segitokesz kedves aranyos meg voltam elegedve
Stayed 4 nights in Feb 2023
Verified

6/10 Okay

Susana

Liked: Cleanliness, staff & service
El primer día medio tocaron la puerta a las 8am (domingo) estaba aún medio dormida y me abrieron la puerta.. "verificando si estaba ocupada la habitación" El colmo!
Stayed 1 night in Feb 2023
Verified

4/10 Poor

alexander

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

No recomiendo

Habitación sin nevera baño muy pequeño
Stayed 1 night in Oct 2022
Verified

6/10 Okay

Merlin Josué

Liked: Cleanliness
Es un hotel 2.5 estrellas como lo dice la reseña, el baño es difícil de entrar, una persona de 1.60 mts le pegan las rodillas contra la pared y debe sentarse de lado.
Stayed 3 nights in Aug 2022
Verified

6/10 Okay

Edgardo

Disliked: Staff & service, amenities, property conditions & facilities
Run down, beds are hard, bathroom is in bad condition, front desk slow
Stayed 1 night in Jun 2022
Verified

10/10 Excellent

Miguel Angel

Liked: Cleanliness, staff & service, amenities
Genial
Stayed 1 night in May 2022
Verified

2/10 Terrible

Mario

Disliked: Staff & service, amenities, property conditions & facilities
Worst hotel ever stay away
Stayed 10 nights in Apr 2022
Verified

10/10 Excellent

Yehin Fabian

Liked: Staff & service, amenities, property conditions & facilities
Excelente servicio
Stayed 3 nights in Mar 2022
Verified

2/10 Terrible

walter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didnt like anything about the property it was old and needed a lot of work and renovation s terrible service .the a.c systems were old and didnt work had to switch rooms twice because of that.maid service was terrible they wouldnt give you clean towels hen asked an essential thing.i give this property a bad review would not recommend it to anyone.
Stayed 7 nights in Mar 2022
Verified

6/10 Okay

Heriberto

The place was okay I was expecting something else though the customer service was a little bit off and that's why I left after 3 days there
Stayed 7 nights in Mar 2022
Verified

2/10 Terrible

Giuseppe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mai piú

Espperienza orribile
Stayed 3 nights in Jan 2022
Verified

8/10 Good

Carlos A

Liked: Staff & service, property conditions & facilities, room comfort
Bien situado, habitaciones amplias.
Stayed 1 night in Jan 2022
Verified

6/10 Okay

Andreas

Liked: Cleanliness, staff & service

Runtergekommen und lieblos renoviert

Ist das Geld nicht wert. Selbst 2 Sterne wären zu viel. Das sehr in die Jahre gekommenene Hotel wurde und wird teilweise renoviert. Viel Pfusch und es wird kein Wert aufs Detail gelegt. Lautes Hotel. Türen mit Karte waren dreimal defekt. Nicht zu empfehlen.
Stayed 10 nights in Oct 2021
Verified

6/10 Okay

Edgar

Liked: Cleanliness
Disliked: Room comfort

regular

La piscina no estaba en funcionamiento. La luz estaba parpadeando todo el tiempo. Las almohadas son malas
Stayed 4 nights in Oct 2021
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pésimo servicio

Pésimo servicio, muy demorado, se realizó el pago y al momento de dejar las instalaciones del hotel me volvieron a pedir el pago diciendo que no había pagado y casi no me dejan salir del hotel por eso, hasta que pude comprobar que si había pagado, mucho descontrol, y las habitaciones muy fea he incómodas
Stayed 1 night in Oct 2021
Verified

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buenisimo

Muy gracias
Stayed 1 night in Sep 2021
Verified

8/10 Good

Alejo Alfredo

Liked: Cleanliness, property conditions & facilities, room comfort
Buena experiencia. El aire acondicionado falló no había conexión de internet y por supuesto tenía problemas en el trabajo
Stayed 2 nights in Sep 2021
Verified

6/10 Okay

Adriana Maria

Disliked: Property conditions & facilities, room comfort
En la habitación en la que me hospedé, es necesario que cambien el colchón y las almohadas, están demasiado deteriorados, no es confortable dormir así
Stayed 2 nights in Sep 2021
Verified

4/10 Poor

Magaly

Disliked: Cleanliness, property conditions & facilities, room comfort

No lo recomiendo

El hotel está muy descuidado. No hay protocolos de bioseguridad. La comida es muy mala y en el restaurante cada quien sirve lo que quiere, lo cual es muy riesgoso en tiempos de pandemia. Retiraron la tv por cable de las habitaciones y pusieron tdt y la señal es de muy mala calidad.
Stayed 1 night in Jun 2021
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
El desayuno tiene mucho por mejorar, no hay variedad! La ubicación del hotel es buena, las habitaciones son pequeñas y el baño es ultra pequeño entonces no es muy cómodo. La verdad no volvería
Stayed 4 nights in Jun 2021
Verified

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

gracias

el hotel es viejo. los cuartos parecen de motheles. un poco descuidado, pero en la habitacion 1601 senti una paz y tranquilidad. y la vista hacia al mar fue super reconfortante. descubri cosas de mi misma que no me di cuenta. el sueño fue profundo. gracias
Stayed 1 night in Jun 2021