Hotel Casa Cytia

3.0 star property
Hotel with free breakfast, near Clock Tower

Photo gallery for Hotel Casa Cytia

Outdoor pool
Standard Double Room
Interior
Property grounds
Property grounds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View map
Calle del Pozo 27-16. Getsemani, Cartagena, Bolívar
  • Cartagena de Indias Convention Center
    ‪5 min walk‬
  • Clock Tower
    ‪8 min walk‬
  • Bocagrande Beach
    ‪3 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪7 min drive‬

Room options

Standard Triple Room

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Wardrobe
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Superior Double or Twin Room, Pool View

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Wardrobe
  • Sleeps 2
  • 1 King Bed

Classic Double Room, Pool View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Wardrobe
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Flat-screen TV
Hairdryer
Private bathroom
Minibar
Satellite channels
Wardrobe
  • Sleeps 2
  • 1 King Bed

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About the area

Cartagena

At Hotel Casa Cytia you'll be within just a 15-minute stroll of popular places like Cartagena de Indias Convention Center and Clock Tower. Highlights at this hotel include an outdoor swimming pool and free cooked-to-order breakfast. .This hotel offers free WiFi in public areas, concierge services and a 24-hour front desk. Additionally, you'll find a garden. Each morning free breakfast is served. .Near this 3-property class Cartagena Walled City hotel, you'll find Bocagrande Beach.

What's nearby

  • Cartagena de Indias Convention Center - 5 min walk - 0.4 km
  • Clock Tower - 8 min walk - 0.7 km
  • Walls of Cartagena - 11 min walk - 0.9 km
  • San Felipe de Barajas Castle - 11 min walk - 1.0 km
  • Bocagrande Beach - 3 min drive - 2.1 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 15 min drive

Restaurants

  • ‪Di Silvio Trattoria - ‬2 min walk
  • Salon Tropical
  • ‪Rebelion - ‬2 min walk
  • ‪Basilica Pizzería Café - ‬1 min walk
  • ‪Cafe del Mural - ‬4 min walk

About this property

Hotel Casa Cytia

Hotel with free breakfast, near Clock Tower
Free breakfast is available daily. Public spaces have free WiFi. Hotel Casa Cytia also features an outdoor pool, a garden, and concierge services.

Smoking is allowed in designated areas at this 3-star Cartagena hotel.

  • 12 guestrooms or units
  • Cooked-to-order breakfast (free)
  • Front desk (24 hours)
  • Concierge
  • Garden
  • Smoking in designated areas
Hotel Casa Cytia offers 12 air-conditioned accommodations with minibars and a safe. Televisions come with satellite channels.

Bathrooms include a shower and hairdryers. This Cartagena hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free cooked-to-order breakfast available daily 7:30 AM to 10:00 AM

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden

Accessibility

  • No lift

More

  • Designated smoking areas (fines apply)

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Soap
  • Toilet paper

Entertainment

  • Satellite channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 10 and younger are not allowed at this property. All guests older than 10 are welcome.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. 

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children 10 years old and younger aren't allowed at this property.

Property is also known as

Hotel Casa Cytia Hotel
Hotel Casa Cytia Cartagena
Hotel Casa Cytia Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Hotel Casa Cytia?

Hotel Casa Cytia offers free cancellation on select room rates. Check out the cancellation policy for more info.

Are there any beaches close to Hotel Casa Cytia?

The closest beach to Hotel Casa Cytia is Bocagrande Beach (2.9 km).

Does Hotel Casa Cytia have a pool?

Hotel Casa Cytia has an outdoor pool.

Does Hotel Casa Cytia serve breakfast?

You bet, free cooked-to-order brekkie is offered daily between 7:30 AM and 10:00 AM.

Is there a free airport shuttle available at Hotel Casa Cytia?

No, Hotel Casa Cytia does not offer an airport shuttle service.

What time are check-in & check-out at Hotel Casa Cytia?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa Cytia?

No, pets are not allowed.

Reviews

Hotel Casa Cytia Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 48 out of 57 reviews
Rating 8 - Good. 7 out of 57 reviews
Rating 6 - Okay. 0 out of 57 reviews
Rating 4 - Poor. 1 out of 57 reviews
Rating 2 - Terrible. 1 out of 57 reviews

Reviews

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect!

Aaaamazing location...and great room. Everything was perfect! 11 out of 10
Stayed 2 nights in May 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location,Incredible Staff, & Inconsistencies

Hotel Casa Cytia in Cartagena's Getsemaní neighborhood boasts a fantastic location and exceptional staff, but has some issues. The outstanding service from staff members like Carlos, Samith, and others is a major plus. However, potential guests should be aware of significant drawbacks: Scam Warning: A man named Alfredo, posing as a tourist agent, frequents the hotel and has been known to scam guests out of significant sums of money. The hotel should address this to protect guests. Communication & Amenities: Pre-arrival email communication is unreliable. The Wi-Fi is slow and intermittent. There is no elevator, which is a concern for those with mobility issues. Basic Inconsistencies: Guests may experience water outages. The breakfast lacks variety. There is no on-site coffee shop or laundry. Parking: The hotel lacks parking, making taxi pick-ups and drop-offs stressful. While the location and staff are definite positives, the serious scam issue and other inconsistencies should be weighed carefully by potential guests.
Stayed 14 nights in Apr 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members are delightful.
Stayed 7 nights in Mar 2025

10/10 Excellent

Erwin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little Hotel in the heart of the Getsemani Neighborhood. All the Hotel staff are nice and attentive, especially Carlos, he takes care of you. Gracias Carlos por todo. We will definitely stay here on our next visit to Cartagena. PS: The breakfast is a nice touch!!!
Stayed 4 nights in Mar 2025

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is amazing. Charm and quite. People are very nice. Recommended
Stayed 3 nights in Feb 2025

8/10 Good

Myles

Stayed 1 night in Feb 2025

10/10 Excellent

januari

Liked: Cleanliness, staff & service, property conditions & facilities
Great area
Stayed 1 night in Jan 2025

10/10 Excellent

Ori

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the heart of all the nightlife. Carlos was great as well.
Stayed 2 nights in Jan 2025

4/10 Poor

Ariana

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I have no idea how this property had so many good reviews. My fiancé had a knife pulled on him right around the corner maybe two or three blocks from the property. There was no hot water. You need to be let in and out every time you arrive or depart, you can’t do it yourself. One night we ordered a pizza and the man on night duty told us that we had to eat it downstairs and could not take it to our room, which is illogical since the rooms have refrigerators and I’d brought groceries up to the room previously. You’re not allowed to drink near the pool. There is no reprieve from noise. There are parties going on every single night outside so you can hear and feel the base thumping through the room which would go on until 3 am. Absolutely would not reccomend this place.
Stayed 5 nights in Jan 2025

10/10 Excellent

Thalia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so kindly. This property is close for everything you need to know in Cartagena
Stayed 4 nights in Jan 2025

10/10 Excellent

Margaret, Irvington

Stayed 2 nights in Jan 2025

10/10 Excellent

Barry

Stayed 2 nights in Jan 2025

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and beautiful property. The staff are friendly and very nice. The housekeepers keep your room very clean and cool when you return for the day. Great choice.
Stayed 4 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 4 nights in Sep 2024

10/10 Excellent

andrea

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Daniela michell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy amables, las habitaciones muy limpias El desayuno estuvo muy rico , nos encantó la atención brindada, la seguridad es muy buena
Stayed 4 nights in Jun 2025

10/10 Excellent

SARA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Todo super bien muy cerca de todas las atracciones precio accesible, comodo, alberca limpia todo bien lo recomiendo
Stayed 3 nights in Jun 2025

8/10 Good

Larissa

Liked: Cleanliness, staff & service
Sem palavras para os funcionários Carlos, Mauri e todos os outros. Muito simpáticos e educados, nos receberam com muito carinho. O quarto era confortável e espaçoso, mas achei com um pouco de cheiro de mofo, ele ficava no terreo e não batia sol, acredito que por isso. Além disso, estar em frente a piscina foi desagradavel porque alguns hospedes não respeitaram o horario limite de usa-la somente até as 20h, no café da manhã também acordávamos involuntariamente, mas acredito que nos outros andares isso não ocorra. O hotel fica em uma rua bem agitada e gostamos disso, nos sentimos seguras na região! Mas a festa é garantida, muito agito todos os dias e na primeira noite foi dificil de dormir. No final das contas, apesar dos pequenos pontos, eu recomendo e ficaria de novo nesse hotel!
Stayed 2 nights in Jun 2025

10/10 Excellent

Luiz Alexandre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

ELIANA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Foi maravilhosa , o hotel d muito aconchegante. Tufo muito limpo , localizado excelente , funcionários muito antecipados . Adorei e recomendo com certeza . Quero deixar meu agradecimento em especial aos funcionários , um senhor que fica no turno da noite muito gentil e atencioso . Obrigada a tidos
Stayed 3 nights in May 2025

10/10 Excellent

Marcia Lygia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incrivelmente perfeito!!!

Fantástico. Localização excelente, limpeza perfeita, cafe da manhã excelente. Carlos me recepcionou com muita simpatia e ajudou em tudo. Uma pessoa incrivel, alias toda a equope do hotel esta de parabéns!! Perfeito. Nota 1000. Obrigada!
Stayed 4 nights in May 2025

10/10 Excellent

Luciana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

EXCELENTE LOCALIZAÇÃO

Adoramos o hotel! No coração do bairro mais boêmio da cidade. Quarto grande com mobiliário novo e confortável. Fomos muito bem recebidos e tratados pelos funcionários; sempre muito gentis e solicitos. O café da manhã é bem farto e servido nas mesas
Stayed 1 night in May 2025

10/10 Excellent

José A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ótimo

Hotel próximo das principais atrações, quarto limpo todos os dias, chuveiro quente, pessoal muito atencioso, café da manhã razoável.
Stayed 3 nights in May 2025

8/10 Good

LUCAS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa opção em Getsemani.

A estadia tem localização excelente em Getsemani, da pra fazer tudo a pé, inclusive ir pra cidade amuralhada. Achei o tamanho do quarto ótimo e o café da manhã bom. Embora a noite tenha um pouco de barulho nas ruas do entorno, não chegou a atrapalhar porque pararam cedo.
Stayed 3 nights in Apr 2025