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Hotel Casa San Agustin

Photo gallery for Hotel Casa San Agustin

Outdoor pool, pool loungers
Creator video - submitted by Kelsey Kotzur
Frette Italian sheets, premium bedding, pillow-top beds, free minibar
Library
Terrace/patio

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
The current price is NZ$1,052
21 June - 22 June

Explore the area

View map
Centro Calle de la Universidad No.36-44, Cartagena, Bolivar, 130001
  • Place, Clock Tower
    ‪3 min walk‬
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪6 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪15 min drive‬

Room options

View all photos for Junior Suite

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Junior Suite

10.0 out of 10
Exceptional
(5 reviews)
  • 55 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Suite

Premium Suite

Premium Suite

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (del Virrey)

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Suite (del Virrey)

  • 184 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds
  • Free Wi-Fi

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Deluxe Room

9.4 out of 10
Exceptional
(16 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite (Prestige)

Frette Italian sheets, premium bedding, pillow-top beds, free minibar

Suite (Prestige)

10.0 out of 10
Exceptional
(1 review)
  • 170 sq m
  • 2 bedrooms
  • Sleeps 7
  • 2 King Beds
  • Free Wi-Fi

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  • Spa
4.7 out of 5, Exceptional, 589 reviews
The price is NZ$591
13 June - 14 June
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About the area

Cartagena

A luxury stay in the heart of Cartagena awaits you at Hotel Casa San Agustin, a recipient of the prestigious Conde Nast Gold List award in 2020. Within a 5-minute stroll you'll find Clock Tower and Cartagena de Indias Convention Center within a 15-minute walk. Highlights at this boutique hotel include 2 bars/lounges, a full-service spa and a restaurant. .A day of pampering at Aurum Spa can include massages, facials and mani/pedis. The fine-dining restaurant, Alma, serves Latin American cuisine and is open for breakfast, lunch and dinner. The hotel's own poolside bar is a nice place to enjoy a drink. Enjoy the outdoor swimming pool, steam room and pool loungers as well as access to free bike hire. Additionally, you'll find free Wi-Fi in public areas, coffee/tea in a common area and laundry facilities. Each morning free cooked-to-order breakfast is offered between 6:30 AM and 10:30 AM. There's also the convenience of an airport shuttle. .With a stay at this 4.5-property class Cartagena Walled City hotel, you'll be 1.8 km (1.1 mi) from Bocagrande Beach.

What's nearby

  • Clock Tower - 3 min walk - 0.3 km
  • Walls of Cartagena - 3 min walk - 0.3 km
  • Bolivar Square - 5 min walk - 0.4 km
  • Plaza Santo Domingo - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 6 min walk - 0.6 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 16 min drive

Restaurants

  • ‪Buena Vida - ‬1 min walk
  • ‪Restaurante Candé - ‬2 min walk
  • ‪Pezetarian - ‬2 min walk
  • ‪Los Tacos Del Gordo - ‬2 min walk
  • ‪Espiritu Santo Restaurante - ‬1 min walk

About this property

Hotel Casa San Agustin

Hotel Casa San Agustin offers its guests a full-service spa, an outdoor pool, and a steam room. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is served daily. Public spaces have free WiFi.

A rooftop terrace, spa services, and a library are also featured at the luxury Hotel Casa San Agustin. An airport shuttle (available 24 hours) is available for a fee.

Smoking is allowed in designated areas at this Colonial Cartagena hotel.

  • 1 building
  • 30 guestrooms or units
  • 3 levels
  • 2 bars or lounges
  • Cooked-to-order breakfast (free)
  • Childcare (surcharge)
  • Terrace on the roof
  • Poolside lounge chairs
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Lift
  • Smoking in designated areas
  • 1 conference room
  • Bar by the pool
  • Dining venue
Hotel Casa San Agustin offers 30 accommodations with DVD players and free minibar items. Pillowtop beds feature Frette Italian sheets and premium bedding. A pillow menu is available. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Aurum Spa has 3 treatment rooms. Services include facials and manicures and pedicures. The spa is equipped with a hot tub.

The spa is open daily. Guests under 12 years old are not allowed in the spa.

Awards and affiliations

Hotel Casa San Agustin is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay and the 2021 Travel + Leisure 500.
The property is a member of the Leading Hotels of the World.

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  • Pool
  • Spa pool
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  • Parking included
4.8 out of 5, Exceptional, 1,001 reviews
The price is NZ$652
3 June - 4 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 6:30 AM to 10:30 AM
  • 2 bars/lounges
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Alma

Things to do

  • Free bicycle rentals
  • Full-service spa
  • Library
  • Outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • DVD player
  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Colonial architecture
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Frette Italian sheets
  • Pillow menu
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium channels
  • DVD player
  • IPod dock

Food and drink

  • 24-hour room service
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Early check-in subject to availability

Early check-in is available for a fee

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

At check-in, guests must provide a record of full COVID-19 vaccination

COVID-19 vaccination record requirement applies to all guests aged 18 and older; guests must have received complete COVID-19 vaccination at least 2 days prior to check-in

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for COP 1057800.0 per night.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 300000 per vehicle (return, maximum occupancy 4)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: COP 1057800.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received their complete COVID-19 vaccination at least 2 days prior to check-in.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Casa San Agustin

Casa San Agustin Cartagena

Casa San Agustin Hotel

Hotel Casa San Agustin

Hotel Casa San Agustin Cartagena

Hotel Casa San Agustin Hotel

Hotel Casa San Agustin Cartagena

Hotel Casa San Agustin Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Hotel Casa San Agustin?

Hotel Casa San Agustin offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Casa San Agustin?

As of 30 May 2026, prices found for a 1-night stay for 2 adults at Hotel Casa San Agustin on 21 Jun 2026 start from NZ$1,052, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Casa San Agustin?

The closest beach to Hotel Casa San Agustin is Bocagrande Beach (3.2 km).

Is there a spa on site at Hotel Casa San Agustin?

Yep, Aurum Spa is available for guests. You'll enjoy services like facials.

Does Hotel Casa San Agustin have a pool?

Hotel Casa San Agustin has an outdoor pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar.

What luxury perks are available at Hotel Casa San Agustin?

Hotel Casa San Agustin features a full-service spa, an outdoor pool and 2 bars. All guestrooms come with Frette Italian sheets, pillowtop beds and 24-hour room service.

What makes Hotel Casa San Agustin a romantic place to stay?

A hot tub and al fresco dining, as well as pillowtop beds and massage services available in the guestrooms, help set the scene for a romantic weekend at Hotel Casa San Agustin.

Is Hotel Casa San Agustin family-friendly?

You bet! With amenities such as children's meals and babysitting services, as well as free infant beds in the guestrooms, it's no surprise that Hotel Casa San Agustin is a hit with families.

Does Hotel Casa San Agustin serve breakfast?

Sure does, complimentary cooked-to-order brekkie is on offer daily between 6:30 AM and 10:30 AM.

Is there a free airport shuttle available at Hotel Casa San Agustin?

No, but there's an airport shuttle that runs 24 hours a day on request for a fee.

Is there a bar or restaurant at Hotel Casa San Agustin?

Yep, they've got a poolside bar and an onsite restaurant that serves Latin American cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Casa San Agustin?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Hotel Casa San Agustin?

No, pets are not allowed.

Hotel Casa San Agustin Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 443 out of 486 reviews
Rating 8 - Good. 27 out of 486 reviews
Rating 6 - Okay. 8 out of 486 reviews
Rating 4 - Poor. 5 out of 486 reviews
Rating 2 - Terrible. 3 out of 486 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephanie

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This was a beautiful hotel with excellent service. A very luxurious stay.
Stayed 3 nights in Jan 2026

10/10 Excellent

ronnie, richmond hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Incredible hotel in the absolute centre of the old city. Massive, well appointed rooms with oversized king size 4 poster beds. Great service, Ortiga toiletries and top end attention to detail. Breakfast at Michelin rated Alma restaurant is probably the best in the city.
Alma Breakfast
Chia bowl
Stayed 2 nights in Feb 2026

10/10 Excellent

Jonathan

Stayed 2 nights in Feb 2026

10/10 Excellent

ANGELA, Greenwich

Stayed 3 nights in Feb 2026

10/10 Excellent

Mark

Stayed 4 nights in Jan 2026

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was lovely! And the staff was very helpful and pleasant.
Stayed 4 nights in Jan 2026

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is elegant. The staff is incredibly bounce, accommodating and very helpful. The included breakfast is off the full menu and is quite good. It’s expensive, but we found it worth it.
Stayed 3 nights in Jan 2026

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
The best hotel I have ever stayed in after decades of travel all around the world. Visually spectacular. Service oriented. Comfortable. Clean. Every amenity from fine dining to pool to spa to tearoom to library. Could not have been better in any way.
Stayed 4 nights in Jan 2026

10/10 Excellent

Thalia

Travelled with family
Liked: Cleanliness, staff & service, amenities
Beautiful Old World Meets New World Hotel. Exceptional Service, the kind you don’t find anymore!!
Stayed 3 nights in Jan 2026

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great staff. Great hotel.
Stayed 3 nights in Jan 2026

10/10 Excellent

Sonya

Stayed 1 night in Jan 2026

8/10 Good

Catherine

Stayed 5 nights in Jan 2026

10/10 Excellent

Matthieu

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in the center of the old town in Cartagena. Very convenient and centrally located for sightseeing. Room was large and comfortable. Everything in the room was in good working condition. Very nice pool and patio area. Staff were friendly, helpful, and professional. Full and varied breakfast was included in the price. Really a top notch experience overall.
Stayed 4 nights in Jan 2026

10/10 Excellent

Manuel

Stayed 2 nights in Jan 2026

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Habitaciones nítidas, el personal súper amable
Stayed 3 nights in Nov 2025

10/10 Excellent

Svitlana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2025

4/10 Poor

Kevin

Stayed 1 night in Nov 2025

6/10 Okay

Claudia

Stayed 5 nights in Jul 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, wonderful amenities, just perfect!
Stayed 4 nights in Oct 2025

10/10 Excellent

William Aidan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and an excellent property. Very clean rooms, no complaints. Would definitely be my first choice if I’m ever back in Cartagena
Stayed 5 nights in Aug 2025

10/10 Excellent

Gustavo

Stayed 2 nights in Aug 2025

10/10 Excellent

Scott, powhatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the most luxurious hotels I have visited. The staff treated me like I was a member of the family and I am truly appreciative of everyone I met.
Stayed 4 nights in Aug 2025

10/10 Excellent

Giovanni, Las Vegas

Travelled with family
Liked: Amenities, property conditions & facilities
Exceptional property with too notch service, accommodations and food. Stayed for 3 nights and it was not enough. Quiet and safe with an attentive staff. Thank you!
Stayed 3 nights in Aug 2025

10/10 Excellent

SIMON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property and very friendly staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Tongtong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the most wonderful time at Casa San Agustin. From the moment I arrived, I was blown away by the warm and genuine welcome from the staff. Every team member went above and beyond to make me feel cared for—remembering my name, anticipating my needs, and treating me more like a valued guest than just another booking. Their professionalism, kindness, and attention to detail were truly world-class. The hotel itself is nothing short of stunning. The architecture is both unique and breathtaking—blending history with modern design in a way that feels luxurious yet inviting. Every corner reveals thoughtful touches, intricate details, and spaces that are as photogenic as they are comfortable. And the location? Absolutely perfect. Nestled in a spot that feels private yet connected, it offers incredible views and easy access to the best local attractions, dining, and cultural gems. Whether you’re wandering the surrounding neighborhood or simply admiring the scenery from the hotel’s terraces, it’s a place you won’t want to leave. This is not just a hotel—it’s an experience. I left feeling refreshed, inspired, and already planning my next visit. Highly recommend to anyone looking for a stay that combines exceptional service, stunning design, and a perfect location.
Stayed 6 nights in Aug 2025