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Hotel Fenix Beach Cartagena

4.0 star property

Photo gallery for Hotel Fenix Beach Cartagena

On the beach, white sand, beach cabanas, sun-loungers
Creator video - submitted by Annie’s Shop
Luxury Villa | View from room
Deluxe Bungalow, Multiple Beds, Garden View, Garden Area
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast included
  • Spa
  • Free Wi-Fi
  • Restaurant
The current price is NZ$235
14 June - 15 June

Explore the area

View map
Tierra Bomba Sector Punta Arena, cll 26 A 28, Cartagena, Bolivar, 130018
  • Place, Playa de Punta Arena
    ‪1 min walk‬

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

9.2 out of 10
Wonderful
(32 reviews)
  • Garden view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Bungalow, 2 Bedrooms

Family Bungalow, 2 Bedrooms

Family Bungalow, 2 Bedrooms

9.4 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 60 sq m
  • 2 bedrooms
  • Sleeps 7
  • 1 King Bed, 2 Single Beds and 1 Queen Bed

View all photos for Superior Bungalow

Superior Bungalow

Superior Bungalow

8.0 out of 10
Very good
(3 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Single Bed

View all photos for Presidential Suite, 1 King Bed with Sofa bed, Sea View

Presidential Suite, 1 King Bed with Sofa bed, Sea View

Presidential Suite, 1 King Bed with Sofa bed, Sea View

10.0 out of 10
Exceptional
(2 reviews)
  • Sea view
  • 80 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Villa

Luxury Villa | View from room

Luxury Villa

8.8 out of 10
Excellent
(3 reviews)
  • 80 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Sofa Beds

View all photos for Casa Deluxe - Casa Playa

Casa Deluxe - Casa Playa | Terrace/patio

Casa Deluxe - Casa Playa

  • Ocean view
  • 140 sq m
  • 4 bedrooms
  • Sleeps 9
  • 3 King Beds, 1 Single Bunk Bed, 1 Queen Bed and 1 Single Bed

View all photos for Family Villa

Family Villa

Family Villa

  • 120 sq m
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 4 Single Sofa Beds

View all photos for Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

Deluxe Bungalow, Multiple Beds, Garden View, Garden Area

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 65 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Standard Bungalow

Standard Bungalow

Standard Bungalow

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Single Bed

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About the area

Cartagena

At Hotel Fenix Beach Cartagena you'll be within the area of Bocagrande Beach and Port of Cartagena. Highlights at this beachfront hotel include a restaurant, an outdoor swimming pool and free daily breakfast. .A pampering day can include deep-tissue massages and beachside massages. At the hotel's own lounge bar or beach bar, you can enjoy a drink. Spend the day at the beach where you'll find cabanas and kayaking. Other amenities include free Wi-Fi in public areas, a free manager's reception and a snack bar/deli. Each morning free full breakfast is offered between 8 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of an area shuttle. .Places in the area of this 4-property class Cartagena hotel include San Fernando Fort and Cartagena de Indias Convention Center.

What's nearby

  • Playa de Punta Arena - 1 min walk - 0.0 km

Restaurants

  • Society Bar At Hilton
  • Charlie’s Coffee
  • Las Chivas
  • La dulceria
  • Marketing

About this property

Hotel Fenix Beach Cartagena

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

An outdoor pool, a rooftop terrace, and spa services are also featured at Hotel Fenix Beach Cartagena. A shuttle from the hotel to the airport (available 24 hours) and an area shuttle are available for a fee.

This 4-star Cartagena hotel is smoke free.

  • 16 guestrooms or units
  • 2 levels
  • 7 buildings
  • Full breakfast (free)
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Coffee in lobby
  • Front desk (24 hours)
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • Garden
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
  • Dining venue
  • Swim-up bar
Hotel Fenix Beach Cartagena offers 16 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Beds feature premium bedding. 43-inch flat-screen televisions come with premium cable channels and Netflix.

Bathrooms include a shower, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hairdryers can be requested.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages and massages.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour airport drop-off shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Free full breakfast available daily 8 AM to 10 AM
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • Boat tours
  • Ecotours
  • Kayaking
  • Library
  • Outdoor pool
  • TV in common areas
  • Water sports equipment

Family friendly

  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Rooftop terrace

Spa

  • Couples treatment rooms
  • Deep-tissue massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lever door handles
  • No lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 2 floors
  • 7 buildings
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium cable channels
  • Netflix
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before 11:30 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Guests must transfer via Boat to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: COP 90000 per pet, per night
  • Maximum 2 pets
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: COP 6000 per person, per night
  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 60000 per vehicle (maximum occupancy 4)
  • Airport shuttle fee per child: COP 60000 (up to 4 years old)
  • Pet fee: COP 90000 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and cash. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a security system and a first aid kit in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • There is limited hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Playa Vista Tierra Bomba Island

Fenix Cartagena Cartagena

Hotel Fenix Beach Cartagena Hotel

Hotel Fenix Beach Cartagena Cartagena

Hotel Fenix Beach Cartagena Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Hotel Fenix Beach Cartagena?

Hotel Fenix Beach Cartagena offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Fenix Beach Cartagena?

As of 15 May 2026, prices found for a 1-night stay for 2 adults at Hotel Fenix Beach Cartagena on 14 Jun 2026 start from NZ$235, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to Hotel Fenix Beach Cartagena?

Yep, Hotel Fenix Beach Cartagena is on Playa de Punta Arena. Fun beach activities include surfing, snorkelling and scuba diving. You can also find water sports equipment and boat tours.

Is there a spa on site at Hotel Fenix Beach Cartagena?

There's no onsite spa, but this property does offer services like beachside massages.

Does Hotel Fenix Beach Cartagena have a pool?

Hotel Fenix Beach Cartagena has an outdoor pool. Grab your bathers and lounge poolside while enjoying with a coldie from the bar. The pool is open 8:00 AM to 9:00 PM.

What makes Hotel Fenix Beach Cartagena a romantic place to stay?

Couples spa treatments and beachfront dining, as well as premium bedding in the guestrooms, all help set the scene for a romantic weekend at Hotel Fenix Beach Cartagena.

Does Hotel Fenix Beach Cartagena serve breakfast?

Sure does, free full brekkie is offered daily between 8 AM and 10 AM.

Is there a free airport shuttle available at Hotel Fenix Beach Cartagena?

No, but there's a shuttle from the hotel to the airport that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hotel Fenix Beach Cartagena?

Yep, they've got a lounge bar and an onsite restaurant that serves local cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Fenix Beach Cartagena?

Check-in begins at 3:00 PM. Check-out time is 11:30 AM.

Are pets allowed at Hotel Fenix Beach Cartagena?

Furry friends are welcome at Hotel Fenix Beach Cartagena, with food and water bowls on offer. Just so you know, there's a limit of 2 pets.

Hotel Fenix Beach Cartagena Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 434 out of 653 reviews
Rating 8 - Good. 120 out of 653 reviews
Rating 6 - Okay. 44 out of 653 reviews
Rating 4 - Poor. 21 out of 653 reviews
Rating 2 - Terrible. 34 out of 653 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Natalia

Stayed 2 nights in Jan 2026

10/10 Excellent

Carlos

Liked: Cleanliness, amenities, property conditions & facilities
Todo el personal muy amable y atentos especialmente Lida. simpre al pendiente de nosotros.
Stayed 3 nights in Jan 2026

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities
El lugar es muy tranquilo acogedor el staff es increíble y la comida es súper deliciosa
Stayed 1 night in Jan 2026

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ni casas cerezas
Stayed 1 night in Jan 2026

10/10 Excellent

Paola, Jamaica

Travelled with family
Liked: Cleanliness, property conditions & facilities
Very relaxing hotel … New Year’s party was amazing
Stayed 2 nights in Dec 2025

8/10 Good

Paola, Jamaica

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Beach service was amazing.
Stayed 1 night in Jan 2026

6/10 Okay

Itai

Stayed 2 nights in Jan 2026

8/10 Good

Troy

Stayed 1 night in Dec 2025

10/10 Excellent

Hernandez Castellar

Liked: Cleanliness, amenities, property conditions & facilities
Everthing it was beautiful
Stayed 1 night in Dec 2025

2/10 Terrible

Martine

Disliked: Cleanliness, property conditions & facilities
I think Fenix Beach has potential to be a great hotel but it needs serious upgrades. The room we got is not exactly what was advertised and neither was the entire experience. When I booked the reservation, no one at the hotel indicated that we needed to coordinate our own transportation to get on the island. We were there for Christmas and when we arrived we were told that we needed to order Christmas dinner specifically otherwise we would not have access to food for the rest of the evening. The rooms are dilapidated at best and our mosquito net was ripped. The guy at the front desk was asleep when when we went to ask him a question. There’s no way to contact reception unless you leave your room and walk all the way to them. Don’t get me started with the dogs and cats. I mean I like pets but it seemed a bit odd to see dogs and cats roaming around and sitting on countertops. What if I had an allergy? The showers were disgusting and I actually was scared to shower in them or even use the bathroom.
Stayed 2 nights in Dec 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Our room was gorgeous. The grounds were kept clean. Lots of beds on the beach, available all day.
Stayed 3 nights in Dec 2025

8/10 Good

Juan Fabrizzio

Stayed 2 nights in Dec 2025

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

paola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Encantador lugar
Stayed 1 night in Dec 2025

8/10 Good

Leigh

Travelled with partner
Liked: Cleanliness
Beach front seats were well done. Evening was relaxed with DJ. Rooms were nice & spacious.
Stayed 1 night in Dec 2025

8/10 Good

Sergio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2025

10/10 Excellent

karol

Liked: Cleanliness, amenities, property conditions & facilities
Un paraíso!! La atención del personal 10/10.
Stayed 1 night in Nov 2025

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities
I loved my stay and the staff was very attentive
Stayed 1 night in Nov 2025

2/10 Terrible

Michelle

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We were never able to check in because we never received the check in email or ever heard back from them after multiple messages and phone calls on how to get to the boat. We arrived in cartegena with no help from them at all. I’m extremely upset and it is all completely unacceptable!
Stayed 1 night in Nov 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities
La villa es espectacular, tiene todo lo necesario para pasar un fin de semana de descanso, impecable la limpieza y la atención del personal, siempre pendientes de todo!
Stayed 2 nights in Nov 2025

8/10 Good

Cesar

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Good place
Stayed 1 night in Nov 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Beach view was amazing and the food options were delicious.
Stayed 1 night in Oct 2025

8/10 Good

Vicki

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very friendly and made it a great experience.
Stayed 1 night in Oct 2025

10/10 Excellent

Diego

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025