Hotel Las Americas Torre del Mar

4.5 star property
Luxury hotel connected to the convention centre in Cartagena with 2 restaurants

Photo gallery for Hotel Las Americas Torre del Mar

5 outdoor pools, free pool cabanas, pool umbrellas
Superior Room, 2 Double Beds
Couples treatment room(s), body treatments, hydrotherapy, aromatherapy
5 outdoor pools, free pool cabanas, pool umbrellas
Poolside bar

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
The current price is NZ$348
12 Nov - 13 Nov

Explore the area

View map
Anillo Vial, Sector Cielo Mar, Torre 2, Cartagena, Bolivar, 130002
  • Place, La Boquilla Beach
    ‪2 min walk‬
  • Place, Las Americas International Convention Center
    ‪3 min walk‬
  • Place, Clock Tower
    ‪10 min drive‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪4 min drive‬

Room options

Room Standard

  • 39 sq m
  • Sleeps 3

Room Superior with Sea View

  • 39 sq m
  • Sea view
  • Sleeps 3

Room Executive

  • 65 sq m
  • Sleeps 4

Suite with Sea View

  • 90 sq m
  • Sea view
  • Sleeps 3

Superior Room, 2 Double Beds

9.4 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
  • 39 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 2 Double Beds, Sea View

8.6 out of 10
Excellent
(32 reviews)

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
  • 39 sq m
  • Sea view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 2 Double Beds

9.2 out of 10
Wonderful
(17 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
  • 47 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Soundproofed
Air conditioning
Connecting rooms available
Free cots/infant beds
HDTV
Ceiling fan
Separate bedroom
  • 83 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 3
  • 1 King Bed

Superior 1 Bed

  • Sleeps 2

Superior 2 Beds

  • Sleeps 4

Superior Room

  • Sleeps 3

Executive 1 Bed

  • Sleeps 2

Superior 2 Beds With Sea View

  • Sleeps 2

Executive Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
  • Lagoon view
  • Sleeps 2
  • 1 Queen Bed

Superior Room, 1 Queen Bed, Sea View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
HDTV
Premium bedding
Separate bedroom
  • Sea view
  • Sleeps 2
  • 1 Queen Bed

Double Room Superior with Lake View

  • 42 sq m
  • Lake view
  • Sleeps 2

Double Room Executive with Lake View

  • 47 sq m
  • Lake view
  • Sleeps 2

Double Room Superior with Panoramic View

  • 42 sq m
  • Sleeps 2

Executive 2 Beds

  • Sleeps 4

Superior 1 Bed Sea View

  • Sleeps 2

Junior Suite

  • Sleeps 3

Junior King Suite With Sea View

  • Sleeps 2

Executive Room, 2 Double Beds

  • Sleeps 3

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About the area

Cartagena

You'll be connected to the convention centre at Hotel Las Americas Torre del Mar, and within a short 5-minute stroll of La Boquilla Beach and Las Americas International Convention Center. Highlights at this luxury hotel include 2 restaurants, 5 outdoor swimming pools and a full-service spa. .A relaxing day at Spa Las Americas can include massages, body wraps and body scrubs along with aromatherapy and hydrotherapy. The restaurant, Erre de Ramon Freixa, is open for lunch and dinner. The hotel's own lounge bar and beach bar are nice places to enjoy a drink. Spend the day at the beach where you'll find cabanas, and enjoy the 2 outdoor tennis courts and free kids' club. Business travelers can take advantage of meeting rooms, a conference centre, and a business centre. Additionally, you'll find free Wi-Fi in public areas, a gym and a sauna. Each morning buffet breakfast is served between 6:30 AM and 10:30 AM. There's also free self parking, along with the convenience of an area shuttle. .Within a 15-minute drive of this 4.5-property class La Boquilla hotel, attractions include Clock Tower and Cartagena de Indias Convention Center.

What's nearby

  • La Boquilla Beach - 2 min walk - 0.2 km
  • Las Americas International Convention Center - 3 min walk - 0.3 km
  • Marbella Beach - 6 min drive - 4.1 km
  • Clock Tower - 10 min drive - 7.2 km
  • Cartagena de Indias Convention Center - 11 min drive - 7.9 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 9 min drive

Restaurants

  • ‪Juan Valdez Café - ‬9 min drive
  • ‪Subway - ‬9 min drive
  • ‪Cevicheria YIRETH - ‬9 min drive
  • ‪La Tasca Ibérica Cartagena - ‬6 min walk
  • ‪Puerto Vallarta - ‬8 min walk

About this property

Hotel Las Americas Torre del Mar

Luxury hotel connected to the convention centre in Cartagena with 2 restaurants
Hotel Las Americas Torre del Mar offers its guests a full-service spa, 5 outdoor swimming pools, outdoor tennis courts, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a beach bar, a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. A children's pool, a fitness centre, and a rooftop terrace are also featured at the luxury Hotel Las Americas Torre del Mar. You'll have access to the indoor pool, outdoor pool, and health club at a partner property. An area shuttle within 10 km is available for a fee. Free self parking is available.

This Art Deco Cartagena hotel is smoke free.

  • 1 building
  • 279 guestrooms or units
  • 10 levels
  • 2 dining venues
  • Conference rooms
  • Built in 2011
  • Deli
  • Kid's club (free)
  • Supervised kid's activities (free)
  • Terrace on the roof
  • Cabanas on the beach (surcharge)
  • Cabanas by the pool (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Car service
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Games room or arcade
  • Pool or billiards table
  • Garden
  • BBQ grill(s)
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • On-site shopping
  • Bellhop
  • Lift
  • No smoking on site
  • Bar or lounge
  • Bar on the beach
  • Bar by the pool
Hotel Las Americas Torre del Mar offers 279 accommodations, which are accessible via exterior corridors and feature minibars and a safe. Beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, slippers, designer toiletries and complimentary toiletries.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Spa Las Americas has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and thalassotherapy.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge) up to 10 km
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: COP 70,000 per person
  • 2 restaurants
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Columbus al Forno
  • Erre de Ramon Freixa

Things to do

  • 2 outdoor tennis courts
  • 5 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Helicopter/aeroplane tours
  • Indoor pool (guest access)
  • Mini golf
  • Outdoor pool (guest access)
  • Pilates classes
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Volleyball

Family friendly

  • 5 outdoor pools
  • Access to nearby indoor pool
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room cot
  • Laundry facilities
  • Mini golf
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach cabanas (surcharge)
  • Free pool cabanas
  • Garden
  • On the beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Massage
  • Outdoor treatment areas
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 10 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Las Americas Torre del Mar

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 70000 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and Diners Club. Cash is not accepted. 
    For guests' safety, the property includes a fire extinguisher, a smoke detector and a security system in all accommodation. Cashless payment methods are available for all transactions.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Americas Torre Mar
Hotel Americas Torre Mar
Hotel Las Americas Torre Mar
Las Americas Torre Mar
Torre Las Americas
Hotel Las Americas Torre Mar Cartagena
Las Americas Torre Mar Cartagena
Las Americas Torre Cartagena
Hotel Las Americas Torre del Mar Hotel
Hotel Las Americas Torre del Mar Cartagena
Hotel Las Americas Torre del Mar Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Hotel Las Americas Torre del Mar?

Hotel Las Americas Torre del Mar offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hotel Las Americas Torre del Mar?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Las Americas Torre del Mar on 12 Nov 2025 start from NZ$348.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hotel Las Americas Torre del Mar?

Yep, Hotel Las Americas Torre del Mar has a free self car park.

Are there any beaches close to Hotel Las Americas Torre del Mar?

Yep, Hotel Las Americas Torre del Mar is a short 2-minute walk from La Boquilla Beach.

Is there a spa on site at Hotel Las Americas Torre del Mar?

Yep, Spa Las Americas is available for guests. You'll enjoy heaps of services like body wraps, body scrubs and facials.

Does Hotel Las Americas Torre del Mar have a pool?

Hotel Las Americas Torre del Mar has 5 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying in a complimentary pool cabana and under the shade of an umbrella.

What luxury perks are available at Hotel Las Americas Torre del Mar?

Hotel Las Americas Torre del Mar features 5 outdoor pools, a full-service spa and free pool cabanas. All guestrooms come with premium bedding and 24-hour room service.

What makes Hotel Las Americas Torre del Mar a romantic place to stay?

Couples spa treatments and al fresco dining, as well as rainfall showerheads and premium bedding in the guestrooms, help set the scene for a romantic weekend at Hotel Las Americas Torre del Mar.

Is Hotel Las Americas Torre del Mar family-friendly?

You bet! With amenities such as a free children's club and a children's pool, as well as free infant beds in the guestrooms, it's no surprise that Hotel Las Americas Torre del Mar is a hit with families.

Does Hotel Las Americas Torre del Mar serve breakfast?

You bet, buffet breakfast is offered daily from 6:30 AM to 10:30 AM.

Is there a free airport shuttle available at Hotel Las Americas Torre del Mar?

No, Hotel Las Americas Torre del Mar does not offer an airport shuttle service.

Is there a bar or restaurant at Hotel Las Americas Torre del Mar?

Yep, they've got a lounge bar and 2 restaurants. Pre dinner cocktails anyone?

What time are check-in & check-out at Hotel Las Americas Torre del Mar?

Check-in begins at 3 PM. Check-out time is noon.

Are pets allowed at Hotel Las Americas Torre del Mar?

No, pets and service animals are not allowed.

Reviews

Hotel Las Americas Torre del Mar Reviews

9.0

Wonderful

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 658 out of 1008 reviews
Rating 8 - Good. 201 out of 1008 reviews
Rating 6 - Okay. 86 out of 1008 reviews
Rating 4 - Poor. 34 out of 1008 reviews
Rating 2 - Terrible. 29 out of 1008 reviews

Reviews

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Best hotel for family with kids in Cartagena
Stayed 5 nights in Jul 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was okay. The restaurant and restaurants and room service food was good. The beds were comfortable and the atmosphere was boom.
Stayed 4 nights in Jul 2025

10/10 Excellent

Elida

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Esteban

Stayed 4 nights in Jul 2025

10/10 Excellent

Walter

Travelled with family
Liked: Cleanliness, room comfort
The hotel could improve their shower and bathroom fittings; it’s on the cheap side, flimsy and not fully functional. It has been like that for the several years we have been coming back.
Stayed 8 nights in Jul 2025

10/10 Excellent

Adrian

Stayed 2 nights in Jul 2025

2/10 Terrible

Corey

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was horrible and just wanted extra money
Stayed 4 nights in Jul 2025

10/10 Excellent

Luisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing at this hotel. The staff were very friendly and always ready to help. The breakfast food was buffet styled Colombian cuisine, which changed little everyday but was very delicious. The kids always had something to do, and the kids club was something they continuously requested to go back to. At the top of the building there’s a fantastic adults only pool and, a gourmet restaurant with a very ample and delectable menu. The hotel did not have its own transportation, so uber or taxis were sometimes required. However, they do have a contract with a transportation service whom offered spacious vehicles and were very polite. The sea view was beautiful and the beach was normally not so crowded or filled with street vendors as compared to beaches closer to the center of the city. On the other hand, there was the occasional vehicle or motorcycle that kind of used the beach sand as a backstreet. Lastly the hotel is situated somewhat close to the airport, which is both a pro and a con. The drive from and to the airport was smooth and easy but, hearing planes taking off was very common. Overall I would definitely book my stay here again!
Stayed 11 nights in Jul 2025

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great beach location

Hotel is on a big beach close to the airport. Rooms were comfortable and clean. Our balcony had a nice sea view. We did have some issues with our air conditioner and had to change rooms one evening. Hotel staff helped us move. The breakfast buffet was good. We liked the 10th floor pool and bar (no kids). Great place to watch the planes depart. Also, get a drink with pineapple juice (best pineapple juice ever). We ate at Erre one evening (on 10th floor). The service and food was great but it was the most expensive meal of the trip. We used the activities coordinator in the lobby to book a sunset cruise, which was nice. The one thing that I could say that I didn't like at the property is that there was not a bar that people socialized at night after dinner. It would be nice to have one open until midnight- or even 11pm.
Stayed 4 nights in Jul 2025

10/10 Excellent

Silviu

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

latoya, Riviera bch

Travelled with group
Liked: Cleanliness, staff & service
The water is cold in the shower and the power goes out
Stayed 3 nights in Jul 2025

10/10 Excellent

Ricardo Sanchez

Stayed 4 nights in Jul 2025

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location
Stayed 2 nights in Jul 2025

10/10 Excellent

Antonio

Liked: Cleanliness, staff & service, property conditions & facilities
Great place everyone is nice, the bar and pool is fantastic and the restaurant is outstanding with they have an amazing Chef, you must enjoy. Safe area easy to walk.
Stayed 1 night in Jul 2025

8/10 Good

Magaly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Accesible para movilizarse en taxis , buen desayuno variado y muy sabroso.
Stayed 5 nights in Jun 2025

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs umbrellas in pool area between recliners
Stayed 4 nights in Jul 2025

10/10 Excellent

Jairo, Jacksonville

Liked: Cleanliness, staff & service, property conditions & facilities
Great as always.
Stayed 3 nights in Jul 2025

10/10 Excellent

CARLOS ALBERTO RIOS

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staffing was very friendly and helpful . They were able to help us with our requests.
Stayed 3 nights in Jul 2025

10/10 Excellent

israel

Stayed 2 nights in Jul 2025

10/10 Excellent

Nestor

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, the staff is very attentive, friendly and helpful.
Stayed 4 nights in Jul 2025

8/10 Good

Laura

Travelled with partner
Liked: Cleanliness
Al hotel le falta mucho modernizar las habitaciones y los servicios dentro de ella; los TV son viejos no funcionan en youtobe fácil debimos llamar a un técnico que solo vino una vez y después ya no hubo quien arreglara; en el Baño ofrecen tina y ducha pero la ducha nunca trabajo; en la parte de los restaurantes usamos uno y en realidad TODO el personal es poco amable y poco cordial al brindar el servicio al cliente, en la cena tarifas altas y comida poco agradable. La atención de la recepción no es muy cordial y el botones que lleva las maletas tampoco ahí que esperar que hable con sus compañeros para que después venga por las maletas. Demasiado decepcionada de la atención del personal de este hotel; piso 10 piscina vista y personal del bar estuvo buena; es lo único que puedo sacar bueno de la experiencia con el hotel las americas torre del mar
Stayed 2 nights in Jul 2025

10/10 Excellent

Mario

Stayed 3 nights in Jul 2025

10/10 Excellent

Luis, Tamarac

Stayed 9 nights in Jun 2025

10/10 Excellent

Mayra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like it it very nice big room and clean nice restaurant.very nice staff.
Stayed 4 nights in Jun 2025

10/10 Excellent

Jonathan

Stayed 4 nights in Jul 2025