Property Features
InterContinental Cartagena De Indias, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business center and meeting rooms. A children's pool, a 24-hour fitness center, and a terrace are also featured at the family-friendly InterContinental Cartagena De Indias, an IHG Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee. Smoking is allowed in designated areas at this 4-star Cartagena hotel.
- 1 building
- 285 guestrooms or units
- 26 levels
- Meeting rooms
- Built in 2015
- Childcare (surcharge)
- Towels for the beach
- Cabanas by the pool (free)
- Poolside lounge chairs
- Business center (24 hours)
- Conference center
- Breakfast available (surcharge)
- Dry cleaning
- Self-service laundry
- Front desk (24 hours)
- Staff is multilingual
- Storage area for luggage
- Front-desk safe
- Tour and ticket information
- Concierge
- Wedding services available
- Terrace
- BBQ grill(s)
- Gift shop
- Beauty salon
- Newspapers in lobby (free)
- Television in lobby
- ATM
- Bellhop
- Elevator
- Smoking in designated areas
- Bar or lounge
- Bar by the pool
- Dining venue
Family Friendly Amenities
- Family property
- Number of outdoor pools - 1
- Children's pool
- Free WiFi
- Soundproofed rooms
- Laundry facilities
- Babysitting or childcare (surcharge)
- Free cribs/infant beds
Internet
Available in all rooms:
Free WiFi
, High-speed internet access
Available in some public areas:
Free WiFi
, Internet access in public areas - high speed
Parking
Transport
-
Property shuttles: Airport shuttle
-
Parking: Self parking available for a surcharge
Room Amenities
InterContinental Cartagena De Indias, an IHG Hotel offers 285 air-conditioned accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.
- Pillowtop beds
- Minibar
- In-room dining (24 hours)
- LCD television
- Satellite channels
- Premium channels
- Coffee maker
- Egyptian cotton linens
- Hypo-allergenic bedding
- Down blanket
- Pillow options
- Shower
- Rainfall showerhead
- Cribs (free)
- Rollaway beds (free)
- Housekeeping (daily)
- Nightly turndown service
- Hair dryer available
- Safe
- Bathrobes
- Slippers
- Toiletries (free)
- Telephone
- Iron and ironing board
- Desk
- Blackout drapes
- Sound-insulated rooms
- Air conditioning
- Ensuite bathroom
- Unique furnishings
- Unique decor
- Connecting rooms available
- Wardrobe or closet
- Desk chair
Food & Drink
For a fee, guests can enjoy buffet breakfast daily from 6 AM to 10 AM.
InterContinental Cartagena De Indias, an IHG Hotel has a restaurant on site.
Late night fare is available from 24-hour room service.
Spa Services
- Number of treatment rooms 5
- Couples treatment rooms
- Sauna in spa
- Massages
- Steam room in spa
Hotel Policies
Check-in
- Check-in time starts at 3 PM
- Minimum check-in age is: 18
- Check-in time ends at midnight
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
InterContinental Cartagena De Indias, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Check-out
Payment types
Children and extra beds
- Children are welcome.
- Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
- Free rollaway/extra beds!
- Free cribs (infant beds)!
Pet Policy
- Pets and service animals are not allowed at InterContinental Cartagena De Indias, an IHG Hotel
Policies
No visitors or unregistered guests are allowed in guestrooms.
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions. This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
- Children stay free
- Service animals not allowed
- Number of children who can stay for free – 2
- Debit cards not accepted
- Staffed front desk
- Carbon monoxide detector
- Smoke detector
- Security system
- LGBTQIA friendly
- Children stay free - maximum age 11
- Property is cleaned with disinfectant
- Staff wear personal protective equipment
- Protective clothing is available for guests
- Masks are available for guests
- Shield between guests and staff in main contact areas
- Guests are provided with free hand sanitiser
- Social distancing measures are in place
- Contactless check-in is not available
- Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
- Property confirms they are implementing enhanced cleaning measures
- Individually wrapped food options are available
- Individually wrapped food options are available for breakfast
- Individually wrapped food options are available for lunch
- Individually wrapped food options are available for dinner
- Individually wrapped food options are available through room service
- gap period enforced between guest stays 24 hours
- Staff temperature checks are conducted regularly
- Temperature checks are available to guests
- Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- Commonly touched surfaces are cleaned with disinfectant
- Property confirms they are implementing guest safety measures
- Contactless check-out is not available
- Property follows sanitisation practices of Safe Travels (WTTC - Global)
- Cashless transactions are available
- Masks are compulsory at the property
- Contactless food service / room service is available
- Reservation is not required for facilities on site
- Mobile key entry is not available
- Food service has been amended for enhanced safety
- Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
- Residents must pay VAT (19%) at the property. Travelers on a tourist visa are generally not required to pay VAT. VAT exemption eligibility will be assessed at the property and travelers may need to present their passport and tourist visa. The VAT may be charged where the room is shared by a taxable and non-taxable guest.
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Fee for buffet breakfast: approximately COP 75000 for adults and COP 45000 for children
- Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
- Self parking fee: COP 18000 per day
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
- Intercontinental Cartagena
- Intercontinental Cartagena Indias
- Intercontinental Indias
- Intercontinental Indias Hotel
- Intercontinental Indias Hotel Cartagena
- Intercontinental Cartagena Indias Hotel
- Intercontinental Cartagena De Indias
- InterContinental Cartagena De Indias an IHG Hotel
- InterContinental Cartagena De Indias, an IHG Hotel Hotel
- InterContinental Cartagena De Indias, an IHG Hotel Cartagena
You should know
- Visitors traveling with a child may be required by the property to present the following documents: At check-in, parents traveling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Columbian citizens). If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be obligated to present a notarized consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
- Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
- Up to 2 children 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
- Registered guests are the only ones allowed to be in guestrooms.
- Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
- Pets and service animals are not allowed on site.
- This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Awards & Affiliations
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.
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