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Occidental Mar Menor

4.0 star property

Photo gallery for Occidental Mar Menor

A modern indoor space with seating areas, large windows, and a visible outdoor view.
Creator video
Garden
Seasonal outdoor pool, open 10:30 AM to 8:30 PM, pool umbrellas
Two drinks on a table with bowls of snacks, overlooking a pool and resort area.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Parking available
The current price is NZ$221
includes taxes & fees
28 June - 29 June

Explore the area

View map
Urbanizacion La Perla, Cartagena, Cartagena, 30368
  • Place, Playa Perla de Levante
    ‪5 min walk‬
  • Place, Mar Menor
    ‪6 min walk‬
  • Place, Playa de Los Urrutias
    ‪16 min walk‬
  • Airport, Corvera (RMU-Region de Murcia Intl.)
    ‪35 min drive‬

Room options

View all photos for Junior Suite, Terrace, Poolside

A modern hotel room with a large bed, a desk, and a view of a pool and palm trees.

Junior Suite, Terrace, Poolside

  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Superior Double Room, Terrace, Pool View

A modern hotel room with a large bed, a desk, and a chair.

Superior Double Room, Terrace, Pool View

9.4 out of 10
Exceptional
(6 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Terrace, Pool View

A modern hotel room with a large bed, a desk, and a chair.

Family Room, Terrace, Pool View

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Double Room, Pool Access, Ground Floor

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with outdoor seating.

Premium Double Room, Pool Access, Ground Floor

9.0 out of 10
Wonderful
(4 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds OR 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, Terrace, Pool View (2A1C)

A modern hotel room with a large bed, a desk, and a chair.

Family Room, Terrace, Pool View (2A1C)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Double Room, Pool Access, Ground Floor (2A1C )

A modern hotel room with a large bed, a desk, a chair, a TV, and a balcony with outdoor seating.

Premium Double Room, Pool Access, Ground Floor (2A1C )

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Bedrooms, Connecting Rooms, Poolside

A modern hotel room with a large bed, a desk, and a view of the outdoors.

Premium Room, 2 Bedrooms, Connecting Rooms, Poolside

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Premium Room, 2 Bedrooms, Connecting Rooms, Poolside (4A+1C)

A modern hotel room with a large bed, a desk, and a view of the outdoors.

Premium Room, 2 Bedrooms, Connecting Rooms, Poolside (4A+1C)

  • 50 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds, 1 Single Sofa Bed and 1 Queen Bed
  • Free Wi-Fi

View all photos for Basic Double Room, Terrace, Annex Building

A modern hotel room with a large bed, a desk, and a chair.

Basic Double Room, Terrace, Annex Building

8.8 out of 10
Excellent
(3 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Terrace, Pool View (2A2C)

A modern hotel room with a large bed, a desk, and a chair.

Family Room, Terrace, Pool View (2A2C)

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Superior Triple Room, Terrace, Pool View (3Adults)

A modern hotel room with a large bed, a desk, and a view of the outdoors.

Superior Triple Room, Terrace, Pool View (3Adults)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Large Single Sofa Bed OR 1 Double Bed and 1 Large Single Sofa Bed
  • Free Wi-Fi

View all photos for Basic Triple Room, Terrace, Annex Building (3Adults)

A modern hotel room with a large bed, a desk, and a chair.

Basic Triple Room, Terrace, Annex Building (3Adults)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Basic Triple Room, 1 Bedroom, Terrace, Annex Building (2A1C)

A hotel room with two beds, teal walls, and a large window.

Basic Triple Room, 1 Bedroom, Terrace, Annex Building (2A1C)

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed OR 1 Queen Bed and 1 Single Sofa Bed
  • Free Wi-Fi

About the area

Cartagena

A family-friendly stay in Cartagena awaits you at Occidental Mar Menor. Within just a 10-minute stroll, you'll find Mar Menor and Playa Perla de Levante. Highlights at this hotel include in-room free WiFi, furnished balconies and Smart TVs. .At the hotel's own lounge bar or poolside bar, you can enjoy a drink. Enjoy the free kids' club, gym, seasonal outdoor swimming pool and kids' swimming pool. Added amenities include free Wi-Fi in public areas and a free manager's reception. Buffet breakfast is available daily between 8:00 AM and 10:30 AM. There's also the convenience of self parking. .Within a 20-minute drive of this 4-property class El Algar hotel, attractions include La Manga Club and Mar Menor Golf.

What's nearby

  • Playa Perla de Levante - 5 min walk - 0.4 km
  • Mar Menor - 6 min walk - 0.6 km
  • Playa de Los Urrutias - 16 min walk - 1.4 km
  • El Vivero - 16 min walk - 1.4 km
  • La Manga Club - 21 min drive - 15.6 km

Getting around

  • Cartagena Station - 23 min drive
  • Corvera (RMU-Region de Murcia Intl.) - 41 min drive

Restaurants

  • ‪La Playa - ‬10 min walk
  • ‪Don Lorenzo - ‬5 min walk
  • ‪La Espiga del Mar Menor - ‬18 min walk
  • ‪Bodega La Cabaña De Saura - ‬10 min drive
  • ‪Luigi's - ‬14 min drive

About this property

Occidental Mar Menor

Some rates at Occidental Mar Menor are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Occidental Mar Menor offers its guests a seasonal outdoor pool, a fitness centre, and a children's pool. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, a complimentary children's club, and a vending machine are also featured at the family-friendly Occidental Mar Menor. You'll have access to the outdoor pool at a partner property. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

  • 148 guestrooms or units
  • Manager's reception (free)
  • Kid's club (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Games room or arcade
  • Terrace
  • Lift
  • Smoking in designated areas
  • Bar or lounge
  • Bar by the pool
  • Swim-up bar
Occidental Mar Menor offers 148 air-conditioned accommodations with a safe and a hairdryer. Rooms open to furnished balconies. Each accommodation is individually furnished. Memory foam beds feature premium bedding. 45-inch Smart televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 12 to 15 for adults and EUR 12 to 15 for children
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception

Things to do

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Lifeguards on site
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Direct access to the beach
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Braille/raised signage
  • Lift (79 centimetre wide door)
  • Magnifying mirror
  • Stair-free path to entrance
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • Designated smoking areas
  • Lifeguards

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 45-inch smart TV with digital channels

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately EUR 12 to 15 for adults and EUR 12 to 15 for children
  • Uncovered self-parking fee: EUR 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express, Diners Club and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival.
    For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in September.
  • Pool access available from 10:30 AM to 8:30 PM
  • To adhere to national/local laws, air conditioning may be restricted to certain hours from 01 June to 23 September.

Property is also known as

Occidental Mar Menor Hotel
Occidental Mar Menor Cartagena
Occidental Mar Menor Hotel Cartagena

Frequently asked questions

What is the cancellation policy at Occidental Mar Menor?

Occidental Mar Menor offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Occidental Mar Menor?

As of 27 Jun 2026, prices found for a 1-night stay for 2 adults at Occidental Mar Menor on 28 Jun 2026 start from NZ$221, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Occidental Mar Menor?

Yep, Occidental Mar Menor has an uncovered self car park for EUR 10 per day. A self car park is also available, for a fee. Onsite parking is limited.

Are there any beaches close to Occidental Mar Menor?

Yep, Occidental Mar Menor is a short 14-minute walk from Playa de Los Urrutias.

Does Occidental Mar Menor have a pool?

Occidental Mar Menor has a seasonal outdoor pool and a kids' pool. Grab your bathers and lounge poolside while enjoying under the shade of an umbrella and with a coldie from the bar. The pool is open 10:30 AM to 8:30 PM (Seasonal outdoor pool open from June to September).

What makes Occidental Mar Menor a romantic place to stay?

A lounge bar, plus rainfall showerheads in the guestrooms, help set the scene for a romantic weekend at Occidental Mar Menor.

Is Occidental Mar Menor family-friendly?

You bet! With amenities such as a free children's club, a children's pool and an arcade, it's no surprise that Occidental Mar Menor is a hit with families.

Does Occidental Mar Menor serve breakfast?

Yep, buffet breakfast is available daily from 8:00 AM to 10:30 AM.

Is there a free airport shuttle available at Occidental Mar Menor?

No, Occidental Mar Menor does not offer an airport shuttle service.

What time are check-in & check-out at Occidental Mar Menor?

Check-in begins at 4:00 PM. Check-out time is noon.

Are pets allowed at Occidental Mar Menor?

No, pets are not allowed.

Occidental Mar Menor Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 50 out of 104 reviews
Rating 8 - Good. 39 out of 104 reviews
Rating 6 - Okay. 7 out of 104 reviews
Rating 4 - Poor. 4 out of 104 reviews
Rating 2 - Terrible. 4 out of 104 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic facilities and staff all great.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel plenty or room by the pools and all the staff were fantastic.
Stayed 12 nights in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Food, drink and pools were perfect
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

carlota

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, not many things around
Stayed 1 night in Sep 2025
Verified

6/10 Okay

Rob

Liked: Staff & service
Amazing value buffet dinner, and staff were excellent. Sadly let down by the location next to the environmental disaster of mar menor
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good "resort" type hotel. Very friendly staff, clean. Would benefit from real access to sea with a beach and less concrete near the pools: More trees / green. Will come again, for sure.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Very unique hotel which I would imagine is ideal for more active people. Seems to be ideal for cycling and water sports activities.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice if you just want to relax

Really nice hotel, great food and variety of choice. Room was amazing patio that walked out straight onto pool area. Bed and pillows very comfortable Drinks hut was a little manic, you’d to time it right or you could be stand waiting a good 10-15mins Entertainment on an evening very poor, day entertainment were lack luster, aqua fit in pool was so underwhelming I gave up, no energy from staff member at all
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 5 nights in Aug 2023
Verified

2/10 Terrible

Wes

Liked: Cleanliness
The evening meal was the worse we ever had .the food selection was terrible and the hot food was cold .so much so we ate away from the hotel
Stayed 3 nights in Sep 2023
Verified

8/10 Good

simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great hotel in a nice and quiet area just outside of La Manga. If you want nightlife around you don't stay here, it's in a quiet residential village and you need a car. The rooms are lovely, spacious, bathroom is big with great shower. What I loved about the hotel is the openness, the hotel has a big area in the middle with 3 pools and a massive area for chilling under pergolas when the heat gets to much. One area which needs improving is the food or more the keeping it hot .. most dishes are under heat lamps and some are not on so they get luke warm quickly. Fix the lamps and it would be fine. I would definitely stay here again.
Stayed 7 nights in Jun 2024
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself is excellent. The rooms are well proportioned, especially the bathrooms, and 3 pools means there is plenty to go around. However the pools were very cold compared to the swimming pools in Benidorm the week before with similar sun cover and air temperature. Also the property seems to catch the wind excessively, there wasn't a day where your towel was safe on your sunbed from being blown away. The kids club wasn't promoted so we had no real idea if it was working it not - I personally think the resort is better suited to couples than families as the atmosphere is very relaxed (too relaxed if you've got young kids). The kids entertainment on the terrace starts too late (2230). The food was well prepared and presented, if you are into your Spanish themed dishes you will appreciate it, if you've a more British palette the eating in options are not really for you. The complex was extremely quiet the week we were there, weirdly so. The most people we saw at one time was about 50 in the restaurant, other than that there seemed to be more staff than customers. Overall it's a lovely relaxing hotel for older guests or those looking for peace and tranquility.
Stayed 4 nights in Aug 2023
Verified

10/10 Excellent

EPIFANIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

para repetir

El hotel es estupendo, con unas instalaciones amplias y muy buenas, las tres piscinas con el agua limpia, y las camas son muy cómodas
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Mattias

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Väldigt bra hotel och trevlig personal. Jättebra gym där jag bara saknade små handdukar och vatten. Saknade även TV kanalen CNBC.
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Väldigt dyrt (all-inclusive) för att vara helt okej hotel. Inte mycket extra utöver dricka chips och mat.. om man inte räknar vattengympa och halvdan underhållning som extra :)
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

patrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propreté impeccable superbes piscines. Le seul point négatif pour nous c est le restaurant qui fait un peu cantine mais cuisine très bonne et beaucoup de choix, nous avons mangé en terrasse pour avoir moins de bruit. Autrement c est parfait
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Jari

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tilavat huoneet ja kivat ulkotilat

Hieno allas-alue. Hyvät ruoat ja aamiainen. Iso allas-alue, jossa myös baari
Stayed 1 night in Jul 2025
Verified

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Necesitas coche, si o sí

Hotel muy tranquilo, aunque está lejos de todo. Las piscinas, lo mejor.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, property conditions & facilities, room comfort

Court séjour

L'hôtel est très bien, confortable et en très bon état. Accueil et personnel parfaits. Mais la restauration, dîner et petit déjeuner, est mauvaise.La plage est celle de la lagune, déconseillée, les belles plages sont à 15 kms.Il n'y a rien à faire autour de l'hôtel
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastico

Tutto perfetto Ottima struttura Pulizia Ottima colazione
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Clara Luz

Liked: Staff & service, amenities, property conditions & facilities
El servicio de limpieza de las habitaciones no corresponde con la buena calidad del hotel.La terraza no se tocó cuando se hizo la habitación.
Stayed 3 nights in Sep 2024
Verified

6/10 Okay

Paco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó las instalaciones Y lo que no me gustó que está muy aparto y para ir a la playa tenía que coger coche
Stayed 4 nights in Jul 2024
Verified

8/10 Good

lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 12 nights in Aug 2024
Verified

10/10 Excellent

Juan Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un hotel para disfrutar

La estancia ha sido maravillosa, solo destacar que el hotel esta en una zona apartada sin servicios y el comedor con el Aire acondicionado demasiado frio.
Stayed 5 nights in Jul 2024
Verified

8/10 Good

MARIA DEL CARMEN

Liked: Cleanliness, property conditions & facilities, room comfort
El hotel **** perfecto, para descansar, el personal muy amable y atento. Las 3 piscinas excelentes, hamacas para todos, sin problema, te facilitan las toallas para piscina. Por la tarde noche, sobre las 20 horas, funciona la terraza, con música, cosa también esta muy bien, el personal de animación muy bueno. El personal del comedor a cual mejor, te facilitan lo que necesites. Tienen servicio de bufé, plancha donde puedes elegir, normalmente, pollo, pescado o carne. Fallo grande del hotel, pool truck de pena, con atención muy lenta, se va la gente de aburrimiento, tras estar esperando muchísimo tiempo, cuando no faltan vasos, se termina el barril de la cerveza, (no saben como cambiarlo), se acaba el café, la mayoría de los días pasa algo, personal sin experiencia, que se ahoga en un vaso de agua, cosa ilógica, para un servicio que requiere rápidez y agilidad. Además con sólo 1 pool truck no es suficiente, para dar un buen servicio. En otros hoteles con Todo incluido, en el pool truck preparan hamburguesas, perritos, kebat.....helados, aquí eso tampoco se hace. Otra cosa a mejorar, el hotel no tiene ni un detalle para un 25 aniversario, imagino que ni para unos recién casados tampoco, son detalles tontos, pero que aportan calidad. Las playas de alrededor no valen para nada, con algas, medusas huevo frito, dice que no pican, pero las ves y ya no te bañas.Hay que ir a San Javier o la Manga,para bañarte tranquilo Espero que mejoren estás cosas, porque el hotel ha de ser perfecto,
Stayed 7 nights in Jul 2024

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