Upper House

2.5 star property
Hotel with 2 outdoor swimming pools, 5-minute walk to Clock Tower

Photo gallery for Upper House

Premium House | Dining room
Staircase
Deluxe Room
Exterior
45-inch flat-screen TV with cable channels

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$213
9 Feb - 10 Feb

Explore the area

View map
7-76 Cl. 37, Cartagena, Bolívar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪5 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪10 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
Cable channels
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Separate bedroom
Premium bedding
Bathrobes
Hairdryer
Cable channels
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Room, Balcony, Courtyard View

Highlights

Balcony
Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Hairdryer
Cable channels
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, Balcony, Courtyard View

Highlights

Air conditioning
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Bathrobes
Hairdryer
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 King Bed

Premium House

Highlights

Patio
Separate dining area
Private pool
Private rooftop hot tub
Air conditioning
Kitchen
Full-sized fridge/freezer
Flat-screen TV
  • 700 sq m
  • 9 bedrooms
  • Sleeps 18
  • 9 King Beds

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About the area

Cartagena

Upper House places you in the centre of Cartagena, within just a 15-minute stroll of popular places like Clock Tower and Cartagena de Indias Convention Center. Highlights at this hotel include 2 outdoor swimming pools and free continental breakfast. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Plus you'll find a garden. Each morning free breakfast is served. .Near this Cartagena Walled City hotel, you'll find Bocagrande Beach.

What's nearby

  • Plaza de San Diego - 2 min walk - 0.2 km
  • Walls of Cartagena - 3 min walk - 0.3 km
  • Clock Tower - 5 min walk - 0.4 km
  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km
  • Bolivar Square - 8 min walk - 0.7 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 14 min drive

Restaurants

  • ‪Los Tacos Del Gordo - ‬1 min walk
  • ‪Pezetarian - ‬2 min walk
  • ‪Mistura - ‬1 min walk
  • ‪Townhouse Rooftop - ‬1 min walk
  • ‪Da Prieto - ‬2 min walk

About this property

Upper House

Hotel with 2 outdoor swimming pools, 5-minute walk to Clock Tower
Upper House offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. Free breakfast is served daily. Upper House also features a rooftop terrace, a garden, and concierge services.

This Cartagena hotel is smoke free.

  • 9 guestrooms or units
  • Continental breakfast (free)
  • Terrace on the roof
  • Front desk (limited hours)
  • Concierge
  • Garden
  • No smoking on site
Upper House offers 9 accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. 45-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

Property Registration Number 99135

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Upper House Hotel
Upper House Cartagena
Upper House Hotel Cartagena

Frequently asked questions

Are there any beaches close to Upper House?

The closest beach to Upper House is Bocagrande Beach (3.4 km).

How much does it cost to stay at Upper House?

As of 8 Feb 2026, prices found for a 1-night stay for 2 adults at Upper House on 9 Feb 2026 start from NZ$213.18, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Upper House have a pool?

Upper House has 2 outdoor swimming pools.

Does Upper House serve breakfast?

Yep, complimentary continental breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Upper House?

No, Upper House does not offer an airport shuttle service.

What time are check-in & check-out at Upper House?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Upper House?

No, pets are not allowed.

Upper House Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 38 out of 51 reviews
Rating 8 - Good. 8 out of 51 reviews
Rating 6 - Okay. 5 out of 51 reviews
Rating 4 - Poor. 0 out of 51 reviews
Rating 2 - Terrible. 0 out of 51 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Kodi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2025

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were fantastic. The only reason for a 4 star on the property condition is that they were presently doing some maintenance on the property but that didn't get in our way. The staff was excellent and friendly, gave us tips on where to go and provided a laundry service for us. The breakfast was great. I would definitely stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very beautiful, Angel was a very helpful person he was very kind and very helpful in everything
Stayed 2 nights in Sep 2025

8/10 Good

Santiago, Huixquilucan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
I liked the location. But wifi did not work and there was no hot water.
Stayed 3 nights in Aug 2025

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pros! Dining everywhere. Safe walking around at night. Property had two pools and a large jacuzzi pool on the rooftop. Very attentive on supplied wonderful breakfast. Con's! Stairs felt unsafe every time I walked on them..
Stayed 7 nights in May 2025

10/10 Excellent

Sophia

Stayed 2 nights in Aug 2025

10/10 Excellent

Bjarne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was recently renovated. It looks absolutely beautiful. The pool area is very nice beautiful lounges very nice area. Perfect for families to stay perfect for honeymooners. Area surrounding it is very walkable very nice.
Stayed 3 nights in Jul 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice place :)
Stayed 4 nights in Jul 2025

8/10 Good

Albert

Stayed 7 nights in Jul 2025

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exceptional and the bed is beyond comfortable.
Stayed 2 nights in Jun 2025

10/10 Excellent

Awilda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 2 nights in Apr 2025

8/10 Good

Arlene

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly, the administrator Angel went out of his way to make us feel comfortable. Carmen prepared a lovely breakfast. My only disappointment was that I reserved a deluxe room with a king size bed and upon arrival was given a small room with a queen bed. I had to sleep in the small room the first night. The following day I found out that their was a suit available with a king size bed and I was not offered it the first night. They preferred compromising my comfort instead of having a happy guest. Most unfortunate.

10/10 Excellent

Alfonso

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen lugar para pasar unos días

El personal fue genial. Nos ayudaron con todas nuestras inquietudes y siempre hicieron todo lo posible por hacernos sentir como en casa. La piscina y el area de la terraza si estaba un poco descuidada. Las habitaciones están un poco pequeñas pero el resto el hotel es un lujo. El desayuno fue de lo mejor.
Stayed 3 nights in Mar 2025

10/10 Excellent

josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area and the staff was amazing
Stayed 3 nights in Mar 2025

10/10 Excellent

aaron

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

6/10 Okay

Robert

Liked: Staff & service
Bad breakfast. Door knob to my room was super loose. Shower was dirty
Stayed 5 nights in Mar 2025

8/10 Good

Jezreel Gaius, Lake Elsinore

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hard to find on the street. No signage. It’s Nice. Clean. Great bed and sheets. Love the L’Occitane toiletries. TV did not work. Breakfast was just basic toast and egg. Pool on rooftop was dirty and swarmed with birds using it as their pool. If you’re coming back to Upper House after a night of partying, it’s hard to enter the place, they don’t wake up to open the door right away. Nice and helpful staff.
Stayed 2 nights in Mar 2025

8/10 Good

Christopher

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms, great shower and water pressure. Walls a bit thin, noisy but good value at price
Stayed 4 nights in Feb 2025

10/10 Excellent

Agatha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Feb 2025

10/10 Excellent

Mojdeh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 4 nights in Jan 2025

10/10 Excellent

Bibiana

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Good just need Check the rooms smells like old place all my dress smells like a old house and humedity
Stayed 2 nights in Jan 2025

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Boutique hotel right in the heart of the walled City. Staff were wonderful, always smiling and nothing was too much trouble. While some were more fluent in English than others communication was never an issue, and their English was alway a great deal better than my Spanish. We particularly enjoyed the breakfast, it wasn't a large buffet but an option of a North American or Colombian option. Always served with fresh fruit and a large glass of fresh squeezed Orange juice. Breakfast was always served around a large communal dining table. It gave an opportunity to interact with other guests. This was nice and intimate given the small number of rooms in the hotel. We enjoyed our week and would not hesitate to return to the Upper House.
Stayed 7 nights in Jan 2025