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Upper House

Property class: 2.5

Photo gallery for Upper House

A dining area with a glass table set for four, surrounded by wicker chairs, with a pool and a building in the background.
Living room
A spiral staircase with a stone finish, surrounded by white walls and potted plants.
A building with a pink facade, white window shutters, and a door with a small window.
A bedroom with a large bed, a stone wall, and a wooden ceiling.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
The current price is NZ$226
2 Sept - 3 Sept

Explore the area

View map
7-76 Cl. 37, Cartagena, Bolívar, 130001
  • Place, Walls of Cartagena
    ‪3 min walk‬
  • Place, Clock Tower
    ‪6 min walk‬
  • Place, Cartagena de Indias Convention Center
    ‪8 min walk‬
  • Airport, Cartagena (CTG-Rafael Núñez Intl.)
    ‪14 min drive‬

Room options

View all photos for Standard Room

A modern bedroom with a stone accent wall, a large bed, bedside lamps, and a flat-screen TV mounted on the wall.

Standard Room

8.0 out of 10
Very good
(3 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

A bedroom with a large bed, a wooden ceiling, a stone wall, and a teal door.

Deluxe Room

7.0 out of 10
Good
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Room, Balcony, Courtyard View

A courtyard with a pool, a staircase, and a building with balconies.

Junior Room, Balcony, Courtyard View

  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Room, Balcony, Courtyard View

A spacious bedroom with a large bed, a wooden cabinet, a TV, and a balcony with a view.

Premium Room, Balcony, Courtyard View

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium House

Premium House

Premium House

  • 700 sq m
  • 9 bedrooms
  • Sleeps 18
  • 9 King Beds
  • Free Wi-Fi

View all photos for Superior Double Room

A bedroom with a marble floor, a bed with white bedding, a stone wall, and a dark wooden wardrobe.

Superior Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About the area

Cartagena

Upper House places you in the centre of Cartagena, within just a 15-minute stroll of popular places like Clock Tower and Cartagena de Indias Convention Center. Highlights at this hotel include 2 outdoor swimming pools and free continental breakfast. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Plus you'll find a garden. Each morning free breakfast is served. .Near this Cartagena Walled City hotel, you'll find Bocagrande Beach.

What's nearby

  • Walls of Cartagena - 3 min walk - 0.3 km
  • Centro Comercial La Serrezuela - 3 min walk - 0.3 km
  • Clock Tower - 6 min walk - 0.6 km
  • Plaza Santo Domingo - 6 min walk - 0.6 km
  • Cartagena de Indias Convention Center - 8 min walk - 0.7 km

Getting around

  • Cartagena (CTG-Rafael Núñez Intl.) - 14 min drive

Restaurants

  • ‪Pezetarian - ‬2 min walk
  • ‪Restaurante Carmen - ‬2 min walk
  • ‪Mistura - ‬1 min walk
  • ‪Townhouse Rooftop - ‬1 min walk
  • ‪Los Tacos Del Gordo - ‬1 min walk

About this property

Upper House

Upper House offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. Free breakfast is served daily. Upper House also features a rooftop terrace, a garden, and concierge services.

This Cartagena hotel is smoke free.

  • 9 guestrooms or units
  • Continental breakfast (free)
  • Terrace on the roof
  • Front desk (limited hours)
  • Concierge
  • Garden
  • No smoking on site
Upper House offers 9 accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. 45-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

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  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
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The price is NZ$158
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM

Things to do

  • 2 outdoor pools

Family friendly

  • 2 outdoor pools

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch flat-screen TV with cable channels

More

  • Air conditioning (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 150000.0 per day.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Colombia value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption only applies to tourist package bookings (accommodation plus other travel services).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: COP 150000.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.

Property Registration Number 99135

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.

Property is also known as

Upper House Hotel
Upper House Cartagena
Upper House Hotel Cartagena

Frequently asked questions

Are there any beaches close to Upper House?

The closest beach to Upper House is Bocagrande Beach (3.4 km).

How much does it cost to stay at Upper House?

As of 30 Aug 2026, prices found for a 1-night stay for 2 adults at Upper House on 2 Sept 2026 start from NZ$226, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Does Upper House have a pool?

Upper House has 2 outdoor swimming pools.

Does Upper House serve breakfast?

Yep, complimentary continental breakfast is available daily from 7:00 AM to 10:00 AM.

Is there a free airport shuttle available at Upper House?

No, Upper House does not offer an airport shuttle service.

What time are check-in & check-out at Upper House?

Check-in begins at 3:00 PM. Check-out time is noon.

Are pets allowed at Upper House?

No, pets are not allowed.

Upper House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 48 out of 67 reviews
Rating 8 - Good. 12 out of 67 reviews
Rating 6 - Okay. 6 out of 67 reviews
Rating 4 - Poor. 1 out of 67 reviews
Rating 2 - Terrible. 0 out of 67 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Dallas

Liked: Cleanliness, staff & service, amenities
Room was clean, staff was polite and breakfast was very good.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

josefina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent area and the staff was amazing
Stayed 3 nights in Mar 2025
Verified review

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here is great. The room was really comfortable with an extraordinarily nice bed. The breakfasts were simple but good. The pools were fine, small, but that was expected at a small boutique hotel. The location is fantastic.
Stayed 7 nights in Feb 2026
Verified review

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were exceptional and the bed is beyond comfortable.
Stayed 2 nights in Jun 2025
Verified review

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super nice place :)
Stayed 4 nights in Jul 2025
Verified review

10/10 Excellent

Yessica

Liked: Cleanliness, staff & service, property conditions & facilities
The place is very beautiful, Angel was a very helpful person he was very kind and very helpful in everything
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Deena

Liked: Cleanliness, amenities, property conditions & facilities
Upper House has a sweet, eclectic vibe. It’s right in the walled city, but down a quiet street which was awesome! I loved the small feel of this place and it was fun getting to chat with other travelers around the breakfast table each morning. I was in the basic room, and even thought it was small the super tall ceilings made it feel roomy. And the bed was so comfy! All of the staff were helpful and friendly. I would absolutely stay here again!
Stayed 3 nights in Feb 2026
Verified review

4/10 Poor

Sharolyn

Disliked: Staff & service, amenities
Had a poor experience with the staff regarding their cancellation of my stay just three hours before checkin.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Oleg

Liked: Cleanliness, staff & service, property conditions & facilities
It's a gem in the walled city, walkable to all attractions and activities, yet in a very quiet setting. Rooftop swimming pool with jacuzzi and sunbathing area was excellent.
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

Bjarne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was recently renovated. It looks absolutely beautiful. The pool area is very nice beautiful lounges very nice area. Perfect for families to stay perfect for honeymooners. Area surrounding it is very walkable very nice.
Stayed 3 nights in Jul 2025
Verified review

10/10 Excellent

Leida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel! Everything was great. Location, clean and service.
Stayed 2 nights in Jan 2025
Verified review

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good rooms, great shower and water pressure. Walls a bit thin, noisy but good value at price
Stayed 4 nights in Feb 2025
Verified review

10/10 Excellent

Geir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy small hotel with roof terrace and swimming pool. Clean and pleasant staff. Perfect location in the old town. Good breakfast.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were fantastic. The only reason for a 4 star on the property condition is that they were presently doing some maintenance on the property but that didn't get in our way. The staff was excellent and friendly, gave us tips on where to go and provided a laundry service for us. The breakfast was great. I would definitely stay there again.
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Catalina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great place, very peaceful. Only 9 rooms witch makes it very personal Great staff, very helpful. Awesome terrace with 2 pools
Stayed 6 nights in Jan 2025
Verified review

6/10 Okay

John

Liked: Cleanliness, amenities, property conditions & facilities
I liked the location. But wifi did not work and there was no hot water.
Stayed 3 nights in Aug 2025
Verified review

6/10 Okay

Jose a

Liked: Cleanliness, staff & service, property conditions & facilities
Bfast is advertised as intercontinental but, missing sugar or splenda, milk, the included offered breakfast is not worth it at. Other than that is ok for a few days.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything perfect
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Mojdeh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome experience
Stayed 4 nights in Jan 2025
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Pros! Dining everywhere. Safe walking around at night. Property had two pools and a large jacuzzi pool on the rooftop. Very attentive on supplied wonderful breakfast. Con's! Stairs felt unsafe every time I walked on them..
Stayed 7 nights in May 2025
Verified review

8/10 Good

Cesar Pulpo

Liked: Cleanliness, amenities, property conditions & facilities
It's a small boutique hotel right in the heart of the Historic Center, within walking distance of everything. The room was very clean, and the staff cleaned it every day if you left the key. The staff was very attentive to guests' needs. Breakfast was basic with three options. The hotel has two pools, one on the roof with a jacuzzi, but this one is a bit dangerous because there's no way to get in except by entering through the pool itself or walking along a very narrow edge. The only downside was the Wi-Fi; it wasn't very stable in our room, and we had to go out to the lobby to connect, we believe as it is an old house the walls are too thick, but we were happy and would come back to the same hotel, thanks Guys!
Stayed 6 nights in Feb 2026
Verified review

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Incredible stay, location, staff etc

A really lovely stay here. The rooftop pool is wonderful and private away from the rooms. There’s no time restriction on when you can be there so it’s lovely to have a night swim if you like or early morning swim. Location is INCREDIBLE and so perfect for getting everywhere. It’s an intimate yet lovely vibe, with breakfast included being the best arepas we have had on our trip. The staff were like friends- letting us watch how to make arepas with the chef and talking us through how to have them in traditional ways. Overall such a good stay and a huge highlight. Thank you!!
Stayed 4 nights in Jan 2025
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience but with a few important details : broken sun umbrella by the pool, window hublot in the room not clean, visible cleaning or logistics products next to my room..
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Bibiana

Liked: Staff & service, amenities, property conditions & facilities
Good just need Check the rooms smells like old place all my dress smells like a old house and humedity
Stayed 2 nights in Jan 2025
Verified review

6/10 Okay

Robert

Liked: Staff & service
Bad breakfast. Door knob to my room was super loose. Shower was dirty
Stayed 5 nights in Mar 2025