Upper House places you in the centre of Cartagena, within just a 15-minute stroll of popular places like Clock Tower and Cartagena de Indias Convention Center. Highlights at this hotel include 2 outdoor swimming pools and free continental breakfast. .This smoke-free hotel offers free WiFi in public areas, a rooftop terrace and concierge services. Plus you'll find a garden. Each morning free breakfast is served. .Near this Cartagena Walled City hotel, you'll find Bocagrande Beach.
What's nearby
Clock Tower - 5 min walk - 0.4 km
Walls of Cartagena - 5 min walk - 0.4 km
Cartagena de Indias Convention Center - 8 min walk - 0.7 km
San Felipe de Barajas Castle - 14 min walk - 1.2 km
Bocagrande Beach - 3 min drive - 2.1 km
Getting around
Cartagena (CTG-Rafael Núñez Intl.) - 14 min drive
Restaurants
Restaurante La Mulata - 1 min walk
Restaurante Carmen - 2 min walk
Mistura - 1 min walk
Los Tacos Del Gordo - 1 min walk
Townhouse Rooftop - 1 min walk
About this property
Upper House
Hotel with 2 outdoor swimming pools, 5-minute walk to Clock Tower
Upper House offers its guests 2 outdoor swimming pools. WiFi is free in public spaces. Free breakfast is served daily. Upper House also features a rooftop terrace, a garden, and concierge services.
This Cartagena hotel is smoke free.
9 guestrooms or units
Continental breakfast (free)
Terrace on the roof
Front desk (limited hours)
Concierge
Garden
No smoking on site
Upper House offers 9 accommodations with a safe and complimentary bathrobes. Beds feature premium bedding. 45-inch flat-screen televisions come with cable channels.
Bathrooms include a shower and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
Free continental breakfast available daily 7:00 AM to 10:00 AM
Things to do
2 outdoor pools
Family friendly
2 outdoor pools
Conveniences
Limited-hour front desk
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Housekeeping (daily)
Outdoors
Garden
Outdoor furniture
Rooftop terrace
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Hypo-allergenic bedding
Premium bedding
Bathroom
Dressing gowns
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
45-inch flat-screen TV with cable channels
More
Air conditioning (climate-controlled)
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Check-out
Check-out before noon
Special check-in instructions
The front desk is open daily from 8:00 AM - 9:30 PM
Front desk staffed during limited hours
Access methods
Front desk (limited hours)
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types
Important information
Fees
Guests will be asked to pay the following charges at the property:
You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).
We've listed all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Charges for extra guests may apply and vary according to property policy. A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in. Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. No on-site parking is available. This property accepts Visa, Mastercard, debit cards and cash.
Property Registration Number 99135
We should mention
Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
Property is also known as
Upper House Hotel
Upper House Cartagena
Upper House Hotel Cartagena
Frequently asked questions
Are there any beaches close to Upper House?
The closest beach to Upper House is Bocagrande Beach (3.4 km).
How much does it cost to stay at Upper House?
As of 5 Nov 2025, prices found for a 1-night stay for 2 adults at Upper House on 6 Nov 2025 start from NZ$189.84, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Upper House have a pool?
Upper House has 2 outdoor swimming pools.
Does Upper House serve breakfast?
Yep, complimentary continental breakfast is available daily from 7:00 AM to 10:00 AM.
Is there a free airport shuttle available at Upper House?
No, Upper House does not offer an airport shuttle service.
What time are check-in & check-out at Upper House?
Check-in begins at 3:00 PM. Check-out time is noon.
Are pets allowed at Upper House?
No, pets are not allowed.
Reviews
Upper House Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The property was recently renovated. It looks absolutely beautiful. The pool area is very nice beautiful lounges very nice area. Perfect for families to stay perfect for honeymooners. Area surrounding it is very walkable very nice.
The staff was friendly, the administrator Angel went out of his way to make us feel comfortable. Carmen prepared a lovely breakfast. My only disappointment was that I reserved a deluxe room with a king size bed and upon arrival was given a small room with a queen bed. I had to sleep in the small room the first night. The following day I found out that their was a suit available with a king size bed and I was not offered it the first night. They preferred compromising my comfort instead of having a happy guest. Most unfortunate.
El personal fue genial. Nos ayudaron con todas nuestras inquietudes y siempre hicieron todo lo posible por hacernos sentir como en casa. La piscina y el area de la terraza si estaba un poco descuidada. Las habitaciones están un poco pequeñas pero el resto el hotel es un lujo. El desayuno fue de lo mejor.
Bad breakfast. Door knob to my room was super loose. Shower was dirty
Robert
Stayed 5 nights in Mar 2025
8/10 Good
Jezreel Gaius, Lake Elsinore
Travelled with family
5 Mar 2025
Liked: Cleanliness, staff & service, amenities
Hard to find on the street. No signage. It’s Nice. Clean. Great bed and sheets. Love the L’Occitane toiletries. TV did not work. Breakfast was just basic toast and egg. Pool on rooftop was dirty and swarmed with birds using it as their pool. If you’re coming back to Upper House after a night of partying, it’s hard to enter the place, they don’t wake up to open the door right away. Nice and helpful staff.
A Boutique hotel right in the heart of the walled City. Staff were wonderful, always smiling and nothing was too much trouble. While some were more fluent in English than others communication was never an issue, and their English was alway a great deal better than my Spanish.
We particularly enjoyed the breakfast, it wasn't a large buffet but an option of a North American or Colombian option. Always served with fresh fruit and a large glass of fresh squeezed Orange juice. Breakfast was always served around a large communal dining table. It gave an opportunity to interact with other guests. This was nice and intimate given the small number of rooms in the hotel. We enjoyed our week and would not hesitate to return to the Upper House.
It's a gem in the walled city, walkable to all attractions and activities, yet in a very quiet setting. Rooftop swimming pool with jacuzzi and sunbathing area was excellent.
A really lovely stay here. The rooftop pool is wonderful and private away from the rooms. There’s no time restriction on when you can be there so it’s lovely to have a night swim if you like or early morning swim. Location is INCREDIBLE and so perfect for getting everywhere. It’s an intimate yet lovely vibe, with breakfast included being the best arepas we have had on our trip. The staff were like friends- letting us watch how to make arepas with the chef and talking us through how to have them in traditional ways. Overall such a good stay and a huge highlight. Thank you!!
Adorei!!!! Super bem localizado em uma rua linda! Funcionários muito carinhosos!
Nathalye
Stayed 3 nights in Jul 2025
8/10 Good
Ilka
18 Jul 2025
Liked: Room comfort
Estancia de dos días
Su ubicación es excelente y céntrica en la ciudad amurallada. En una calle tranquila pero cerca de todo. Las instalaciones necesitan mantenimiento. No lo consideraría propiamente un hotel, es una casa grande con varias habitaciones, el personal es escaso un muchacho en recepción por cierto vale la pena decir que siempre con la mejor disposición. Sirven desayuno, la cocinera llega todas las mañanas. El desayuno lo sirven en una mesa ubicada en el patio central para todos los huéspedes. Las habitaciones son grandes , la camas cómodas pero se siente mucho olor a humedad. Para estancia cortas vale la pena por el precio y lo céntrico que esta, pero dista mucho de considerase un hotel como tal.
Ilka
Stayed 2 nights in Jul 2025
6/10 Okay
Verified traveller
Travelled with group
9 Jul 2025
Liked: Cleanliness, staff & service, room comfort
Localização e serviço bom, desde que no chova
Hotel com a localização perfeita, equipe muito solicita e confortável. Único pesar é num dia de tempestade, por o forro ser antigo, começou a chover no quarto e molhou meu carregador de celular, foi praticamente 1000 reais outro no site da Apple, falei com o pessoal e disseram que era a piscina que estava vazando.