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"Prior to arriving in Casablanca, I had tried on several occasions to organise a transfer for my wife and I. No response was received from the hotel or ... " More

By a verified traveller on Sun 26 Aug 2018

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Hotel Description

A luxury stay in the heart of Casablanca awaits you at Grand Mogador CITY CENTER - Casablanca. Within a 20-minute stroll, you'll find popular places like Central Market of Casablanca and Port of Casablanca. Highlights at this Art Deco hotel include 2 restaurants, 2 coffee shops/cafés, and free valet parking.

LED TVs with satellite channels are featured in all 417 soundproofed rooms, and you can enjoy free WiFi, in-room childcare, and separate bathtubs and showers. Dining in is an option with 24-hour room service, and minibars provide refreshments. Premium linens welcome you to a good night's rest, and other nice touches include rainfall showerheads and bathrobes. Additionally, free bottled water, safes, and hair dryers are available.

The buffet restaurant, Olivier, serves international cuisine and is open for breakfast, lunch, and dinner. 10764 square feet (1000 square meters) of event facilities include a conference center, and other business amenities include a 24-hour business center. Added amenities include free WiFi in public areas, coffee/tea in a common area, and spa services. Each morning buffet breakfast is served between 6:30 AM and 11 AM. There's also the convenience of an airport shuttle.

You'll be 3 km (1.9 mi) from Casablanca Twin Center and 3.1 km (1.9 mi) from Hassan II Mosque with a stay at this 5-star Casablanca City Center hotel.

Superior Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
NZ$108* Per night/room 26 Jun. - 27 Jun.

Superior Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Comfort Apartment, City View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Executive Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Executive Double Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Grand Mogador CITY CENTER - Casablanca ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 3.0 out of 5.0

Guest reviews for Grand Mogador CITY CENTER - Casablanca

Everyone (1)
3 out of 5

Overrated

Pros: Room size
Cons: Staff professionalism, maintenance (broken handrail in elevator) attention to detail
Location: Location is at least 20 mins from anything worthwhile. Located right on the port.
Prior to arriving in Casablanca, I had tried on several occasions to organise a transfer for my wife and I. No response was received from the hotel or the concierge, who, after several phone calls on the date of arrival, was unable to call me back due to being "too busy". When i arrived, i rang the hotel again asking about my transfer, and got told rather bluntly that no transfer was booked and to find a red cab out the front. When i got to the hotel, expecting to see many people bustling around, we found the complete opposite. Staff were standing out the front of the hotel smoking, and when they saw us getting out of the taxi, decided to run inside instead of assisting us with out bags. Certainly not a 5 star hotel service. Once we got inside the hotel, it seemed like it was vacant. I was bewildered given the previous phone calls stating the concierge was too busy to return my call to organise a transfer. When checking in, we were not greeted with smiles and apologies for the inconvenience of carrying all our bags inside and having to organise our own way to the hotel. Small issues i know but still worth a mention. When we got to our room, we were surprised at the size of it. Rather excessive for our needs, but nonetheless, comforting. We had a view from the 15th floor (17 in total) which wasn't too bad. Complimentary water bottles next to the bed also. Overall, certainly not worthy of 5 star.very quiet, staff seem bored, and building not of the high standard expected

Posted by , from Perth, WA on 26 Aug. 2018

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About the Grand Mogador CITY CENTER - Casablanca

Location Avenue Pasteur, Casablanca, 20000

Property Features

There are 2 restaurants and 2 coffee shops/cafés on site. Public spaces have free WiFi. There's an onsite 24-hour business center. Event space at this hotel measures 10764 square feet (1000 square meters) and includes a conference center. An airport shuttle (available 24 hours) is available for a fee. Spa services, tour/ticket assistance, and multilingual staff are also featured at the luxury Grand Mogador CITY CENTER - Casablanca. Free self parking and valet parking are available. Smoking is allowed in designated areas at this Art Deco Casablanca hotel.

  • 1 building
  • 417 guestrooms or units
  • 17 levels
  • 2 dining venues
  • 2 coffee shops
  • 10764 sq ft of conference space
  • 1000 sq m of conference space
  • Built in 2016
  • Childcare (surcharge)
  • Business center (24 hours)
  • Conference center
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • Smoking in designated areas

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking , Free valet parking

Transport

  • Airport: Casablanca (CMN-Mohammed V) (35.3 km / 22 mi)
  • Train station: Casa Voyageurs Station (2.4 km / 1.5 mi)
  • Metro station: Mohamed Diouri Station (0.5 km / 0.3 mi)
  • Property shuttles: Airport shuttle
  • Parking: Free valet parking and self parking

Room Amenities

Grand Mogador CITY CENTER - Casablanca offers 417 accommodations with minibars and safes. Beds feature premium bedding. LED televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and bidets. This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

  • Separate bedroom
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Premium channels
  • Luxury bedding
  • Separate shower and tub
  • Rainfall showerhead
  • Housekeeping (daily)
  • Nightly turndown service
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 11 AM.

Olivier - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

Mouima - This restaurant specializes in Moroccan cuisine and serves dinner only. Open daily.

Late night fare is available from 24-hour room service.

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at 5:30 AM
  • Minimum check-in age is: 18

Special check-in instructions:

24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Airport transportation is offered on request 24 hours a day. Fees may apply. Please make arrangements in advance by contacting the property.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 60.0 per night.

Pet Policy

  • Pets and service animals are not allowed at Grand Mogador CITY CENTER - Casablanca

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. Guests must contact this property in advance to reserve cribs/infant beds.

  • No pets or service animals allowed
  • Debit cards

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 5.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property, but they may vary based on length of stay or the room booked.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: EUR 27 for adults and EUR 15 for children (approximately)
  • Airport shuttle fee: EUR 60 per person (one-way)
  • Airport shuttle fee per child: EUR 30 (one-way), (from 2 to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)
  • Rollaway bed fee: EUR 60.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Grand Mogador city center Casablanca Hotel
  • Grand Mogador CITY CENTER Casablanca Hotel
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  • Grand Mogador CITY CENTER Casablanca
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  • Hotel Grand Mogador CITY CENTER - Casablanca
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  • Mogador City Center Casablanca
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  • Grand Mogador CITY CENTER - Casablanca Casablanca
  • Grand Mogador CITY CENTER - Casablanca Hotel Casablanca

You should know

  • Grand Mogador CITY CENTER - Casablanca offers transfers from the airport (fees may apply). Please contact the property at the number on the booking confirmation with your arrival details prior to travel.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Grand Mogador CITY CENTER - Casablanca.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.