2/10 Terrible
HAMZA
7 Oct 2025
Huge privacy issue - our hotel room door was opened twice by staff members without knocking. House keeping opened the room door at 8am on day of check-out without knocking or having any system in place to see if we have checked out or not. Second time happened at 11am with someone just walking into our room and then said he thought it was another room - no knock or anything even though the TV was on and hair dryer to know people are in the room. For a 4 star hotel it didn’t have a 4 star service. The hotel doesn’t believe in soap in washrooms - we were told to use the shower gel. No extra toilet paper rolls provided. No tissue box in the room. Bathroom had a dirty rag left in it. Safe was not working. Slow and spotty WiFi. Carpets are super dirty and cannot walk barefoot. Communicating with staff at the front desk staff was difficult. No option to call front desk/room service on the phone. Room itself wasn’t too bad (except carpets) and they accommodated a late check-out by 1 extra hour, but otherwise not the best experience.
HAMZA
Stayed 1 night in Oct 2025



























