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Hapimag Resort Mas Nou

4.0 star property

Photo gallery for Hapimag Resort Mas Nou

Terrace/patio
Exterior
Beach
Restaurant
Sun deck

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Breakfast available
The current price is NZ$393
includes taxes & fees
16 June - 17 June

Explore the area

View map
Carretera De Romanyà, S/n, Castell-Platja d'Aro, 17250
  • Place, Golf Club d'Aro
    ‪9 min walk‬
  • Place, Platja d'Aro Beach
    ‪17 min drive‬
  • Place, Tossa de Mar Beach
    ‪41 min drive‬
  • Airport, Girona (GRO-Costa Brava)
    ‪44 min drive‬

Room options

View all photos for Family Apartment, 1 Bedroom, Non Smoking

1 bedroom, in-room safe, desk, laptop workspace

Family Apartment, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Garden view
  • 55 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Superior Apartment, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Superior Apartment, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 55 sq m
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Apartment, 2 Bedrooms, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Comfort Apartment, 2 Bedrooms, Balcony

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Apartment, Ground Floor

1 bedroom, in-room safe, desk, laptop workspace

Apartment, Ground Floor

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 55 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

View all photos for Standard Apartment, 2 Bedrooms, Balcony

1 bedroom, in-room safe, desk, laptop workspace

Standard Apartment, 2 Bedrooms, Balcony

  • Garden view
  • 75 sq m
  • 2 bedrooms
  • Sleeps 6
  • 4 Single Beds and 2 Single Sofa Beds
  • Free Wi-Fi

About the area

Castell-Platja d'Aro

A family-friendly stay in Castell-Platja d'Aro awaits you at Hapimag Resort Mas Nou. You'll be 7.4 km (4.6 mi) from Platja d'Aro Beach and 12.2 km (7.6 mi) from Sant Feliu de Guixols Beach. Highlights at this hotel include 2 outdoor swimming pools, a golf course and a restaurant. .A day of pampering can include body wraps and mani/pedis. The hotel's own lounge bar and poolside bar are nice places to enjoy a drink. Enjoy the gym, sauna, kids' swimming pool and pool loungers. Additionally, you'll find free Wi-Fi in public areas, a coffee shop/cafe and a snack bar/deli. Cooked-to-order breakfast is available daily between 8 AM and 10 AM. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also self parking, along with the convenience of an airport shuttle. .Places within a 30-minute drive of this 4-property class Castell-Platja d'Aro hotel include Sant Antoni de Calonge Beach and Parc Aventura.

What's nearby

  • Golf Club d'Aro - 9 min walk - 0.8 km
  • Platja d'Aro Beach - 17 min drive - 8.3 km
  • Sant Antoni de Calonge Beach - 20 min drive - 12.1 km
  • Palamos Beach - 21 min drive - 16.9 km
  • Tossa de Mar Beach - 41 min drive - 46.2 km

Getting around

  • Riudellots Station - 29 min drive
  • Girona (GRO-Costa Brava) - 43 min drive

Restaurants

  • ‪Higuma - ‬13 min drive
  • ‪Hapimag Restaurante La Brasa - ‬5 min walk
  • ‪Casino Castellarenc - ‬12 min drive
  • ‪Toc De Sol - ‬11 min drive
  • ‪Fulin - ‬13 min drive

About this property

Hapimag Resort Mas Nou

Hapimag Resort Mas Nou offers its guests a golf course, 2 outdoor swimming pools, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

A children's pool, a library, and a terrace are also featured at the family-friendly Hapimag Resort Mas Nou. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

This 4-star Castell-Platja d'Aro hotel is smoke free.

  • 190 guestrooms or units
  • 3 levels
  • 16 buildings
  • Deli
  • Poolside lounge chairs
  • Breakfast available (surcharge)
  • Self-service laundry
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Games room or arcade
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Computer for guest use
  • Newspapers in lobby (free)
  • Television in lobby
  • Lift
  • No smoking on site
  • Bar or lounge
  • Coffee shop
  • Bar by the pool
  • Dining venue
Hapimag Resort Mas Nou offers 190 accommodations with a safe and complimentary bottles of water. This accommodation offers separate sitting areas and includes day beds. Flat-screen televisions are featured in guestrooms. Accommodation at this 4-star hotel has kitchens with fridges, separate dining areas, kitchenware and utensils and coffee/tea makers. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Microwaves and an iron/ironing board can be requested. Housekeeping is provided on request.

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The price is NZ$343
includes taxes & fees
17 June - 18 June
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Parking on site (EUR 4 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8 AM to 10 AM for a fee: EUR 14 for adults and EUR 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Golf course
  • Gym
  • Library
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • High chair
  • In-room kitchen
  • In-room refrigerator
  • Laundry facilities
  • Microwave on request
  • Playground
  • Separate bedroom
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping on request
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 16 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Day bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Kitchen
  • Limited room service
  • Microwave on request
  • Refrigerator
  • Separate dining area
  • Toaster

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10 PM

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Sunday (8:00 AM - noon) and Monday - Sunday (4:00 PM - 8:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
During the summer, reception is open 24 hours a day.

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per night (maximum EUR 50 per stay), plus a deposit of EUR 50 per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 11.0 per night.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.99 per person, per night, up to 7 nights. This tax does not apply to children under 17 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 14 for adults and from EUR 6 for children
  • Airport shuttle fee: EUR 180 per person
  • Self-parking fee: EUR 4.00 per day
  • Pet deposit: EUR 50 per stay
  • Pet fee: EUR 6 per pet, per night (maximum EUR50 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 11.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Air conditioning is not provided
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room. This property accepts Visa, Mastercard, debit cards and cash. Air conditioning is not provided. This property uses a grey water recycling system. For guests' safety, the property includes a fire extinguisher in all accommodation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 8:30 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Hapimag Mas Nou
Hapimag Mas Nou Castell-Platja d'Aro
Hapimag Resort Mas Nou
Hapimag Resort Mas Nou Castell-Platja d'Aro
Hapimag Mas Nou CastellPlatja
Hapimag Resort Mas Nou Hotel
Hapimag Resort Mas Nou Castell-Platja d'Aro
Hapimag Resort Mas Nou Hotel Castell-Platja d'Aro

Frequently asked questions

What is the cancellation policy at Hapimag Resort Mas Nou?

Hapimag Resort Mas Nou offers free cancellation on select room rates. Check out the cancellation policy for more info.

How much does it cost to stay at Hapimag Resort Mas Nou?

As of 15 Jun 2026, prices found for a 1-night stay for 2 adults at Hapimag Resort Mas Nou on 16 Jun 2026 start from NZ$393, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is parking available at Hapimag Resort Mas Nou?

Yep, Hapimag Resort Mas Nou has a self car park for EUR 4.00 per day. A self car park is also available, for a fee.

Are there any beaches close to Hapimag Resort Mas Nou?

The closest beach to Hapimag Resort Mas Nou is Tossa de Mar Beach (14.9 km).

Does Hapimag Resort Mas Nou have a pool?

Hapimag Resort Mas Nou has 2 outdoor swimming pools and a kids' pool. Grab your bathers and lounge poolside while enjoying on a lounger and with a coldie from the bar. The pool is open 8:30 AM to 10:00 PM.

Is Hapimag Resort Mas Nou family-friendly?

You bet! With amenities such as a children's pool and a playground, as well as highchairs in the guestrooms, it's no surprise that Hapimag Resort Mas Nou is a hit with families.

Does Hapimag Resort Mas Nou serve breakfast?

Yep, cooked-to-order brekkie is served daily between 8 AM and 10 AM.

Is there a free airport shuttle available at Hapimag Resort Mas Nou?

No, but there's an airport shuttle that runs 24 hours a day for a fee.

Is there a bar or restaurant at Hapimag Resort Mas Nou?

Yep, they've got a lounge bar and an onsite restaurant.

What time are check-in & check-out at Hapimag Resort Mas Nou?

Check-in begins at 4 PM. Check-out time is 10 AM.

Are pets allowed at Hapimag Resort Mas Nou?

Furry friends are welcome at Hapimag Resort Mas Nou, with food and water bowls on offer.

Is there a golf course on site at Hapimag Resort Mas Nou?

There isn't one on site, but Golf Club d'Aro is a short 10-minute walk away.

Hapimag Resort Mas Nou Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 49 out of 92 reviews
Rating 8 - Good. 35 out of 92 reviews
Rating 6 - Okay. 6 out of 92 reviews
Rating 4 - Poor. 0 out of 92 reviews
Rating 2 - Terrible. 2 out of 92 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Setting was beautiful, views of hills and sea were fantastic, gardening and landscaping were great. We liked the cats guarding the property from rodent invaders!
Stayed 4 nights in May 2022
Verified

8/10 Good

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Even the property is old and without A/C the staff was very good to help out in any situation. Food quality was very good, but quantities too big.
Stayed 1 night in Jun 2025
Verified

8/10 Good

nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon hôtel

Les 4 étoiles sont méritées pour l’extérieur où le cadre est exceptionnel. L’intérieur des logements n’est pas un 4 étoiles. Le personnel est très sympa Bémol : les cartes d’accès n’ont pas fonctionnées par 3 fois le petit déjeuner mériterait plus de fruits du vrai jus d’orange. Un peu plus de discipline à la piscine faire respecter les règles aux enfants bruyants qui sautent en permanence alors que c’est interdit. Le séjour y a été agréable
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Falta aire acondicionado en el apartamento, Falta microondas
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Montse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvimos 10 de agosto al 14 y el apartamento,( falta aire acondicionado) en verano hace mucho calor) por los demás excelente, la calma es ideal y familias, el personal impresionante!!! Laura(recepción) Bar_piscina( Alejandro, Patricia, Sergio, Silvia" cocina", Toni de Bar, són excelente!Gracias
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sejour tres calme les espaces verts super propre et le centre de platja a 15 mn en voiture. A refaire.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Sébastien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bien

Séjour de 5 nuits en famille. Petit village très joli mais appartement à l’étage le plus bas et donc très sombre la journée.
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Sohelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super week end

Jai vraiment bien aimer cette endroit est magnifique l'appartement est immense a proximité de tout je reviendrai car on a passe un bon week end
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es hermosa! Un hotel arriba de las montañas en un lugar espectacular, tranquilo y relajante, el personal muy amable desde recepción asta la persona de la tienda, los de Restaurant súper amables, lo único que no me gusto es que llegamos en miércoles y la tienda estaba serrada, para servicios se nececita aser recervacion con tiempo, pero la belleza del lugar opaco eso. Regresare más días.
Stayed 1 night in Oct 2022
Verified

10/10 Excellent

TAHAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tres bel hebergement en famille

Tres sympathique endroit qui surplombe une ville aussi belle en hauteur de montagne ou tout a été parfait
Stayed 2 nights in Aug 2022
Verified

8/10 Good

Susagna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La acomodación y restauración perfecta . Problema: factura en alemán ( estamos en Catalunya) y nos cobraron por aparcar en parquing subterráneo cuando fueron ellos los que nos dieron la tarjeta en ningún caso dijo eran que era de pago , y nosotros aparcamos en el exterior ( no hicimos servir el parquing )
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

GLORIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fin de semana agradable

Es un lugar muy tranquilo, muy cuidado y perfecto. Limpieza impecable y personal muy amable. La unica pega es que la piscina y el.lugar donde se encuentra es demasiado pequeeña para la cantidad de apartamentos que hay en el complejo
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Meritxell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es un sitio precioso y agradable.
Stayed 2 nights in Jun 2022
Verified

10/10 Excellent

Clara

Liked: Cleanliness, property conditions & facilities, room comfort

Repetiremos

Muy bien. Servicio genial!
Stayed 2 nights in Jun 2022
Verified

6/10 Okay

Nicoletta

Zu viel Elektrosmog, der Sicherungskasten hat ununterbrochen ein ätzendes Brummen von sich gegeben. Auch dann, wenn wir alles abgestellt haben. Sehr ringhörig, man hat die Gespräche der Nachbarn gut gehört. Wir werden diese Unterkunft nicht mehr berücksichtigen, obwohl der wunderschöne Masnou Golfplatz sehr nahe war.
Stayed 12 nights in Apr 2022
Verified

10/10 Excellent

Mathieu

Liked: Property conditions & facilities, room comfort
Tres agreable pour des vacances en famille !
Stayed 4 nights in Oct 2021
Verified

8/10 Good

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Resort für Leute die es gerne etwas ruhiger angehen und Wert auf Erholung setzen ohne dabei auf die Möglichkeit zu verzichten binnen 15 Minuten am Strand oder in einer lebhaften Kleinstadt zu sein. Einziger Kritikpunkt das Treppenhaus dürfte ab und an mal gereinigt werden. Ansonsten Zustand der Unterkunft, Personal und Angebot respektive Service top.
Stayed 5 nights in Sep 2021
Verified

8/10 Good

Hugo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon lloc per allunyar-se del soroll

D'acord amb les espectatives.
Stayed 4 nights in Aug 2021
Verified

10/10 Excellent

Jesko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schöne Ferienanlage eingebettet in eine Golfanlage, sehr gepflegter Zustand, Hundefreundlich aber etwas weit vom Meer entfernt.
Stayed 7 nights in Aug 2021
Verified

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nos gustó mucho la tranquilidad que se respira. El servicio excelente. Apartamentos muy amplios.
Stayed 2 nights in Aug 2021
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mooi uitzicht vanop de kamer. Het grote zwembad is aangenaam. Spijtig dat de weg naar het resort in slechte staat is en de parking op het domein ook nog betalend is.
Stayed 2 nights in Jul 2021
Verified

10/10 Excellent

Noemí

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lugar para desconnectar

Lugar maravilloso para desconnectar, en pareja o familiar
Stayed 1 night in Jul 2021
Verified

8/10 Good

RUBEN

Liked: Staff & service, property conditions & facilities, room comfort

Buen resort en la zona de Platja d’Aro

Resort muy correcto. Muy tranquilo y aunque algo alejado de Platja d’Aro, fácilmente accesible. La zona es muy bonita y la piscina y el restaurente de la piscina están muy bien. Los apartamentos, correctos. Añadiría un microondas a la cocina (no tiene).
Stayed 2 nights in Jun 2021
Verified

8/10 Good

MARIANO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Un lugar ideal para descansar

Lugar tranquilo, bonito y todo muy limpio, Ideal para descansar unos días. El acceso no es cómodo se suben cuestas de un 17% de desnivel, pero una vez tienes unas vistas muy bonitas.
Stayed 3 nights in Jun 2021
Verified

2/10 Terrible

laszlone

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

4 star resort, bring your own towel and rubish bag

Really hate to leave a negative review, and i TRIED AND TRIED everyday to give this place a chance, even on the last morning, at our check-out I wanted to NOT leave a negative review, but what one is about to experience here, is probably better to prepare for. The start with the positives, the location and lay-out of the resort is absolutely STUNNING. it's a calm isolated mountain-top oasis, with fantastic views. The less so good, the pool is way too little for this siyze of resort and extremely over-crowded (and also heavy chlorine smelling), so dont expect to relax or swim there. Now to the horror. This 4 STAR GOLF RESORT, that charges up and around 300 eur a night forget to inform you that they will not provide a couple of things: TOWELS, HOUSEKEEPING, RUBBISH BAGS. So you are expected to use the same towel for the duration of your stay, clean your own studio/apartment and get rid of your own rubbish (and then get a black bag somewhere). That is probably a "tad" surprising, me at least after visitign 107 countries in my life, have not been to such resort yet. We were begging the reception for no cleaning, no help with the rubbish but PLEASE give us some fresh towels. They promised, they lied, never delivered. On my check-out day, there I was again, literally begging for 1 single towel, to be able to shower for the journey home. The receptionist (on duty 27/JUN, 10AM) PROMISED TO SEND ONE UP, I took the shower, but the towel never came. I find it morbidly disrespectful.
Stayed 3 nights in Jun 2021