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Residence Ciastel

Property class: 4.5

Photo gallery for Residence Ciastel

A hotel with a central tower, multiple balconies with flower boxes, and a well-maintained garden.
A hotel room with a bed, a desk with a chair, and a window with curtains.
A hallway with a decorative hanging on the wall, a door with a golden handle, and a glimpse of a room with a bed and a window.
A dining area with a table set for two, a wooden cabinet, and a window with curtains.
A room with a blue sofa, a dining table with chairs, a television, and a cabinet with items on top.

Reviews

9.8 out of 10
Exceptional

Entire apartment

Sleeps 5

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Laundry room
  • Spa
  • Outdoor space
  • Barbecue

Explore the area

View map
Str. Minert 2, Oltretorrente, Provincia autonoma di Bolzano - Alto Adige, 39040
  • Place, Dolomites
    ‪1 min walk‬
  • Place, Val Gardena
    ‪1 min walk‬
  • Place, Alpe di Siusi Ski Area
    ‪3 min walk‬
  • Airport, Bolzano (BZO)
    ‪39 min drive‬

Room options

About the area

Castelrotto

A luxury stay in Castelrotto awaits you at this residence. Within steps you'll find popular attractions like Dolomites and Val Gardena. Highlights at this ski residence include a full-service spa and in-room free WiFi. .A day of pampering at ciastel can include access to the hot tub and steam room. Along with ski-in ski-out access, this residence offers on-site ski storage and ski passes. Other amenities include free Wi-Fi in public areas and laundry facilities. Bring your pet along and take advantage of this property's pet-friendly amenities, such as food and water bowls. There's also the convenience of a free ski shuttle. .Within a 15-minute walk of this 4.5-property class Castelrotto residence, attractions include Ortisei-Furnes Gondola and Seceda Ski Area.
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What's nearby

  • Dolomites - 1 min walk - 0.0 km
  • Val Gardena - 1 min walk - 0.0 km
  • Alpe di Siusi Ski Area - 3 min walk - 0.3 km
  • Museum Gherdeina - 6 min walk - 0.6 km
  • Ortisei-Furnes Gondola - 13 min walk - 1.1 km

Getting around

  • Ponte Gardena-Laion/Waidbruck-Lajen Station - 29 min drive
  • Bolzano (BZO) - 69 min drive

Restaurants

  • ‪Turonda PIZZA-Bistrot-Drinks - ‬11 min walk
  • ‪Vedl Mulin - ‬7 min walk
  • ‪Caffe Adler - ‬10 min walk
  • ‪Sotriffer - ‬9 min walk
  • ‪Ristorante Pizzeria Cascade - ‬5 min walk

About this property

Residence Ciastel

For a free ride to the slopes, hop on the residence's complimentary ski shuttle. This residence helps provide the perfect ski holiday with ski storage and ski passes.

WiFi is free in public spaces. You'll have access to the indoor pool and outdoor pool at a partner property.

This 4.5-star Castelrotto residence is smoke free.

  • 10 guestrooms or units
  • Ski lift tickets
  • Ski equipment storage
  • Charging station for electric cars
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Tour and ticket information
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Lift
  • No smoking on site
  • Locker space
This residence offers 10 accommodations with a safe and complimentary bathrobes. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Additionally, rooms include complimentary slippers and blackout curtains. Housekeeping is offered once per stay and change of bedsheets can be requested. Housekeeping is provided on a limited basis.
Guests can indulge in a pampering treatment at the residence's full-service spa, ciastel. The spa is equipped with a hot tub and a steam room.

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Property amenities

Ski

  • Close to skiing
  • Free ski shuttle
  • Ski area nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Ski-in/ski-out access

Pool/Spa

  • Access to nearby indoor pool
  • Access to nearby outdoor pool
  • Full-service spa
  • Hot tub
  • Steam room

Internet

  • Available in the accommodation: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free ski shuttle

Bedrooms

  • 2 bedrooms

Bathroom

  • Dressing gowns
  • Slippers

Living spaces

  • Communal living room

Entertainment

  • TV

Outdoor areas

  • Garden
  • Gas grill
  • Outdoor furniture
  • Picnic area

Laundry

  • Laundry facilities

Pets

  • Pet friendly
  • Fee: EUR 20 per pet per night
  • Service animals exempt from fees
  • Food and water bowls

Suitability/Accessibility

  • Lift (100 centimetre wide door)
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Change of bedsheets (on request)
  • Housekeeping available once per stay
  • Local maps
  • Lockers
  • Luggage storage
  • Multilingual staff
  • Safe
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Indoor pool (guest access) nearby
  • Outdoor pool (guest access) nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 10 units
  • Banquet hall
  • Bed sheets changed on request
  • Electric car charging station
  • Garden
  • Reception hall
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: EUR 100
Late check-in fee: EUR 100 for check-in between 8:00 PM and 11:30 PM

Check-out

Check-out before 9:00 AM
A late check-out fee will be charged

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, key retrieval

Pets

  • Pets: EUR 20 per pet, per night
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Smoking

Smoking is not permitted

Payment types

  • American Express
  • Diners Club
  • Discover
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 100 (subject to availability)
  • Late check-in fee: EUR 100 for check-in between 8:00 PM and 11:30 PM
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, Carte Blanche, debit cards and cash. For guests' safety, the property includes a fire extinguisher in all accommodation.

Property Registration Number IT021019B4BT6KM5PL

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Frequently asked questions

Is there a spa on site at Residence Ciastel?

Yep, ciastel is available for guests. It has a hot tub and a steam room.

Does Residence Ciastel have a pool?

No, this residence doesn't have a pool but offers access to an indoor pool nearby.

Is there a free airport shuttle available at Residence Ciastel?

No, Residence Ciastel does not offer an airport shuttle service.

What time are check-in & check-out at Residence Ciastel?

Check-in begins at 3:00 PM. Check-out time is 9:00 AM.

Are pets allowed at Residence Ciastel?

Furry friends are welcome at Residence Ciastel, with food and water bowls on offer.

Residence Ciastel Reviews