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Hotel Description

A family-friendly stay in Castione della Presolana awaits you at Hotel Milano Alpen Resort. You'll be within a 20-minute walk of Le Chiese delle Diocesi Italiane Sanctuary and 2.3 km (1.4 mi) from Orobie Bergamasche Regional Park. Highlights at this ski hotel include 2 restaurants, a full-service spa, and an indoor swimming pool.

A day of pampering at Alpen SPA can include deep-tissue massages, aromatherapy, and Ayurvedic treatments along with access to the sauna and spa tub. Al Caminone serves Italian cuisine. For a drink, you can stop by the hotel's own lounge bar. Enjoy the 24-hour gym, indoor tennis court, outdoor tennis court, and Turkish bath/hammam. 2476 square feet (230 square meters) of event facilities include meeting rooms and conference space, and other business amenities include a business center and limo/town car service. Plus you'll find free WiFi in public areas, a spa tub, and a sauna. Free buffet breakfast is available daily between 7 AM and 10:30 AM. Bring your pet along and take advantage of this property's pet-friendly amenities such as food and water bowls. There's also free valet parking, along with the convenience of a free ski shuttle.

In the area of this 4-star Castione della Presolana hotel, you'll find Camonica Valley.

Comfort Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max
NZ$370* Per night/room 2 May - 3 May

Suite (Emotional SPA Tower)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Exclusive Double Room Single Use

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Junior Suite, Balcony (Emotional)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Suite, Balcony (Emotional SPA)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Junior Suite, Balcony (Emotional SPA)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Property Features

After a day on the slopes, indulge in a treatment at the full-service spa or soothe your muscles in the spa tub. Getting to the slopes is a breeze with this mountain hotel's complimentary ski shuttle. Hotel Milano Alpen Resort helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar. There are 2 restaurants on site, along with a snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers an indoor pool, an indoor tennis court, and an outdoor tennis court. Free valet parking is available. This 4-star Castione della Presolana hotel is smoke free.

  • 1 building
  • 25 guestrooms or units
  • 3 levels
  • 2 dining venues
  • Meeting rooms
  • 2476 sq ft of conference space
  • 230 sq m of conference space
  • Built in 1950
  • Buffet breakfast (free)
  • Deli
  • Childcare (surcharge)
  • Ski lift tickets
  • Ski equipment storage
  • Business facilities
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Car service
  • Concierge
  • Wedding services available
  • Library
  • Terrace
  • Garden
  • BBQ grill(s)
  • Elevator
  • No smoking on site
  • Bar or lounge

Family Friendly Amenities

  • Family property
  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Outdoor tennis courts - 1
  • Indoor tennis courts - 1
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • In-room childcare (surcharge)
  • Playground on site
  • Miniature golf on site
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free valet parking

Transport

  • Property shuttles: Free ski shuttle; airport shuttle
  • Parking: Free valet parking

Room Amenities

Hotel Milano Alpen Resort offers 25 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include bathrobes, slippers, bidets, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. Housekeeping is provided daily.

  • Minibar
  • In-room dining (limited hours)
  • Flat-screen television
  • Satellite channels
  • Electric kettle
  • Luxury bedding
  • Cribs (free)
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Childcare in room (surcharge)
  • Hair dryer
  • Safe
  • Bathrobes
  • Slippers
  • Toiletries (free)
  • Bidet
  • Telephone
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Air conditioning
  • Ensuite bathroom

Food & Drink

Guests are served free buffet breakfast daily from 7 AM to 10:30 AM.

Al Caminone - Overlooking the garden, this Champagne bar specializes in Italian cuisine. Happy hour is offered.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 5
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Ayurvedic treatments
  • Sauna in spa
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Detoxification wrap

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at 9 PM

Special check-in instructions:

Front desk staff will greet guests on arrival. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cribs (infant beds)!

Pet Policy

  • Pets are welcome and stay free
  • Food and water bowls are available

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Diners Club, and JCB International. Cash is not accepted. Cashless payment methods are available for all transactions. At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination.

  • Children stay free
  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Number of children who can stay for free – 2
  • Pets allowed (no fees)
  • Debit cards not accepted
  • Staffed front desk
  • Children stay free - maximum age 10
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are not available
  • No gap period between guests' stays
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is not available
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is not available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of SGS (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation
  • Guests must provide a negative COVID-19 test result
  • Guests must provide proof of COVID-19 vaccination
  • Property does not offer on-site COVID-19 testing

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 120 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Milano Alpen Resort
  • Hotel Milano Alpen Resort Castione Della Presolana
  • Milano Alpen
  • Milano Alpen Castione Della Presolana
  • Milano Alpen Resort
  • Hotel Milano Alpen Resort Hotel
  • Hotel Milano Alpen Resort Castione della Presolana
  • Hotel Milano Alpen Resort Hotel Castione della Presolana

You should know

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • Onsite cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.