See all properties
Save

SureStay Hotel by Best Western Castlegar

2.5 star property
Hotel with free breakfast, near Kootenay Gallery

Photo gallery for SureStay Hotel by Best Western Castlegar

Exterior
Room amenity
Free daily continental breakfast
Lobby
Suite, 2 Queen Beds, Non Smoking, Kitchenette

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
The current price is NZ$149
includes taxes & fees
10 Jan - 11 Jan 2026

Explore the area

View map
1810 8th Avenue, Castlegar, BC, V1N2Y2
  • Place, Kootenay Gallery
    ‪1 min drive‬
  • Place, Doukhobor Discovery Centre
    ‪2 min drive‬
  • Place, Selkirk College
    ‪2 min drive‬
  • Airport, Castlegar, BC (YCG)
    ‪2 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 Queen Bed, Refrigerator & Microwave, Ground Floor (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(9 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

Premium bedding, Select Comfort beds, laptop workspace

Economy Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (Shower Only)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(28 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(15 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

Premium bedding, Select Comfort beds, laptop workspace

Suite, 1 King Bed, Non Smoking, Kitchenette

8.0 out of 10
Very good
(1 review)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking, Kitchenette (Pet Friendly)

8.0 out of 10
Very good
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Kitchenette
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

Premium bedding, Select Comfort beds, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Pet Friendly)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Fridge
Flat-screen TV
Blackout curtains
Select Comfort bed
Premium bedding
  • Sleeps 2
  • 1 King Bed

1 Queen Bed, Non-Smoking, Economy Room, Shower Only, Microwave and Refrigerator, Flat Screen Television

  • Sleeps 2

1 King Bed, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 2

1 Queen Bed, Non-Smoking, Microwave and Refrigerator, Flat Screen Television, Shower Only, Ground Floor, High Speed Internet Access

  • Sleeps 2

2 Queen Beds, Non-Smoking, Pet Friendly Room, Flat Screen Television, Kitchenette, Work Desk, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 4

Suite-2 Queen Beds, Non-Smoking, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Microwave and Refrigerator, Conference Area

  • Sleeps 4

2 Queen Beds, Non-Smoking, Flat Screen Television, Desk, High Speed Internet Access, Microwave and Refrigerator, Coffee Maker

  • Sleeps 4

1 King Bed, Non-Smoking, Pet Friendly Room, Flat Screen Television, Work Desk, High Speed Internet Access

  • Sleeps 2

About the area

Castlegar

SureStay Hotel by Best Western Castlegar places you in the centre of Castlegar, within a 30-minute stroll of Kootenay Gallery and Doukhobor Discovery Centre. Highlights at this hotel include free continental breakfast, a restaurant and free self-parking. .The bistro, The Grand Buddha Bistro, serves Thai cuisine and is open for lunch and dinner. At the hotel's own lounge bar, you can stop for a drink. Other amenities include free Wi-Fi in public areas, a conference centre and coffee/tea in a common area. Each morning free breakfast is served. There's also the convenience of free RV/bus/truck parking. .With a stay at this Castlegar hotel, you'll be 3.1 km (1.9 mi) from CPR Station Museum and 4 km (2.5 mi) from Selkirk College.

What's nearby

  • Kootenay Gallery - 1 min drive - 1.7 km
  • Doukhobor Discovery Centre - 2 min drive - 2.1 km
  • Selkirk College - 2 min drive - 2.7 km
  • Red Mountain Resort - 31 min drive - 43.2 km
  • Whitewater Ski Resort - 57 min drive - 77.6 km

Getting around

  • Castlegar, BC (YCG) - 4 min drive

Restaurants

  • ‪Tim Hortons - ‬11 min walk
  • ‪McDonald's - ‬8 min walk
  • ‪grateful table - ‬4 min drive
  • ‪Thirsty Duck - ‬6 min drive
  • ‪Wendy's - ‬4 min walk

About this property

SureStay Hotel by Best Western Castlegar

Hotel with free breakfast, near Kootenay Gallery
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 2497 square feet (232 square metres) and includes a conference centre. A library, barbecue grills, and a vending machine are also featured at SureStay Hotel by Best Western Castlegar. Self parking is free.

Smoking is allowed in designated areas at this Castlegar hotel.

  • 1 building
  • 58 guestrooms or units
  • 2 levels
  • Conference rooms
  • 2497 sq ft of conference space
  • 232 sq. m of conference space
  • Built in 1981
  • Continental breakfast (free)
  • Conference centre
  • Business facilities
  • Coffee in lobby
  • Self-service laundry
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Library
  • BBQ grill(s)
  • Outdoor picnic space
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Smoking in designated areas
  • Bar or lounge
  • Dining venue
SureStay Hotel by Best Western Castlegar offers 58 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Select Comfort beds feature premium bedding. 30-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Similar properties

Exterior
Kootenay Lakeview Resort, BW Signature Collection
  • Spa pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 503 reviews
Kootenay Lakeview Resort, BW Signature Collection

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free continental breakfast available daily 6 AM to 9:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Grand Buddha Bistro

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (2,497 square foot of space)
  • Meeting rooms

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1981
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Paper towels
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet (varies based on length of stay), plus a deposit of CAD 100 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 80 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay
  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 20 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
    This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, American Express and JCB International. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
    This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) guidelines.

We should mention

  • Up to 3 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Fireside Castlegar
Fireside Inn Hotel Castlegar
Surestay By Best Castlegar
Fireside Inn Hotel Conference Centre
SureStay Hotel by Best Western Castlegar Hotel
SureStay Hotel by Best Western Castlegar Castlegar
SureStay Hotel by Best Western Castlegar Hotel Castlegar

Frequently asked questions

Is parking available at SureStay Hotel by Best Western Castlegar?

Yep, SureStay Hotel by Best Western Castlegar has a free self car park and free RV/bus/truck parking.

How much does it cost to stay at SureStay Hotel by Best Western Castlegar?

As of 29 Dec 2025, prices found for a 1-night stay for 2 adults at SureStay Hotel by Best Western Castlegar on 10 Jan 2026 start from NZ$149.19, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Are there any beaches close to SureStay Hotel by Best Western Castlegar?

The closest beach to SureStay Hotel by Best Western Castlegar is Shoreacres Beach (16.3 km).

What makes SureStay Hotel by Best Western Castlegar a romantic place to stay?

A lounge bar, plus comfy beds in the guestrooms, help set the scene for a romantic weekend at SureStay Hotel by Best Western Castlegar.

Does SureStay Hotel by Best Western Castlegar serve breakfast?

You bet, travelers speak well of the free continental brekkie here! Offered daily between 6 AM and 9:00 AM, this is the perfect spot to fuel up for a day of adventure.

Is there a free airport shuttle available at SureStay Hotel by Best Western Castlegar?

No, SureStay Hotel by Best Western Castlegar does not offer an airport shuttle service.

Is there a bar or restaurant at SureStay Hotel by Best Western Castlegar?

Yep, they've got a lounge bar and an onsite restaurant that serves Thai cuisine. Pre dinner cocktails anyone?

What time are check-in & check-out at SureStay Hotel by Best Western Castlegar?

Check-in begins at 3:00 PM. Check-out time is 11 AM.

SureStay Hotel by Best Western Castlegar Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 308 out of 943 reviews
Rating 8 - Good. 408 out of 943 reviews
Rating 6 - Okay. 149 out of 943 reviews
Rating 4 - Poor. 50 out of 943 reviews
Rating 2 - Terrible. 28 out of 943 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Darlene

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit outdated and the wall looked like it hadn't been completely painted on one side of my room. It made me a bit worried that you couldn't lock the window but I am used to a bigger city where thise safety concerns are prevalent. For the price and location It was good
Stayed 2 nights in Sep 2025

10/10 Excellent

Felicia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room, friendly staff and walkable to dining option's.
Stayed 1 night in Sep 2025

10/10 Excellent

Deb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly! The location is walking distance to restaurants, grocery stores etc. The continental breakfast was fresh and hot. The room was very clean. The only negative was the carpet. I stayed there before and the bottom floor rooms didn’t have carpets so much nicer. The top floor needs some upgrades otherwise it’s a great place to stay.
Stayed 2 nights in Sep 2025

10/10 Excellent

jane

Liked: Cleanliness, staff & service, property conditions & facilities
Great price, complementary breakfast, clean room, comfortable bed, friendly staff!
Stayed 1 night in Sep 2025

4/10 Poor

Joanne, Delta

Travelled with pets, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was very friendly.
Stayed 1 night in Sep 2025

6/10 Okay

Robert

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
I don't like being held ransom by high fee's and damage holds.
Stayed 1 night in Sep 2025

10/10 Excellent

kelly-lou

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Wesley

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old and poorly maintained. Rooms had air units that emitted awful smelling air.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Stayed 1 night in Sep 2025

6/10 Okay

Gavin

Liked: Staff & service
Stayed 1 night in Sep 2025

8/10 Good

Birgit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Clarisse

Liked: Amenities
Great stay
Stayed 1 night in Sep 2025

10/10 Excellent

Dianne

Stayed 1 night in Aug 2025

8/10 Good

Charlene

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in great location, quick check in and friendly staff. Overall it was a good experience. My bed was a little uncomfortable & noisy bedding - crunchy - but clean. Bathroom light was very dim, but no huge complaints. Pleasant stay. Nice & quiet.
Stayed 2 nights in Sep 2025

6/10 Okay

Lisa

Travelled with partner
Liked: Staff & service, amenities
The front desk staff was amazing. The first room we had was unacceptable with a hole under the door and mold in the bathroom. The staff member moved us immediately to another room and was very kind. Great new restaurant across the street, Mr. Mike’s that just opened.
Stayed 1 night in Aug 2025

8/10 Good

gaurav

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

David, Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Updated rooms , great staff fantastic coffee shop across the street….would stay here again !
Stayed 1 night in Sep 2025

10/10 Excellent

Hazel Lai Sim

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room, and staff were friendly and helpful. Check in and out were super easy. Pretty good deal with hot breakfast included.
Stayed 1 night in Aug 2025

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nelson

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast and easy check in. Clean room. Pet friendly. Perfect lay over before going on to the next destination. Simple continental breakfast included, happy to just have a fresh cup of coffee.
Stayed 1 night in Aug 2025

8/10 Good

Carissa

Travelled with family
Liked: Cleanliness, staff & service
The beds were comfortable and the rooms clean.
Stayed 1 night in Aug 2025

10/10 Excellent

Bonnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, close to amenities. Very friendly and helpful staff !
Stayed 2 nights in Aug 2025

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything went smooth and friendly staff
Stayed 1 night in Sep 2025

10/10 Excellent

Janie

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find, easy to park. Quiet sleep. Nice there was a balcony. Breakfast was nice, but busy which made it hard to navigate and the room was really hot.
Stayed 1 night in Aug 2025

10/10 Excellent

Gary

Travelled with group
Good and clean
Stayed 1 night in Aug 2025